Called and left a detailed message. His voice message says calls are returned within 45 minutes. Wow how about that for promptness! He returned my call in about 15 minutes. No pleasantries. Just asked me what I needed done. Told him I have a dishwasher that needs repair. He asked the make and I told him it was an LG. He informed me that he does not work on LG dishwashers. Pretty much the end of the conversation. Cant say he was pleasant to talk to just direct and to the point. No sorry I cant help you but keep me in mind for the future. I felt like I was wasting his time.
Description of Work: Contacted him about scheduling a time to come over and look at my dishwasher. He does not work on my model of dishwasher so no work was performed.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
Sharon W.
04/2013
5.0
appliance repair, small appliance repair
 + 0 more
He was truthful, on time and punctual. He tried to balance the washer but there was no issue there. He found that the issue was the break mechanism in the washer and explained that the part was expensive and I should put that money towards a new washer. I told him that I would most likely do that. He also explained that it wouldn't hurt anything by making the noise and that it was fine to continue to use the washer. I appreciated his honesty.
Description of Work: He came to fix our washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Robert K.
04/2013
5.0
appliance repair
 + -1 more
I called Behrens on a Tuesday afternoon and left a message. George Behrens called back within the hour and we made an appointment for him to come to my home 2 days later. Two kitchen appliances required attention: the cooktop vent, which was stuck in the "up" position and would not retract as it is supposed to, and the refrigerator ice maker which was producing ice shards rather than ice cubes. George arrived at the scheduled time and was able to get both appliances back in good working order within the hour and a half or so he was there. Both repairs were completed and the appliances now function as they are supposed to. I think the $175 charge for his services was fair and reasonable.
Description of Work: Repaired retractable cook top vent, which was stuck in the "up" position. Repaired refrigerator ice maker, which was producing "hollow" ice cubes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Cindy B.
04/2013
5.0
appliance repair
 + -1 more
Mr. Behrens responded quickly to my initial call. He immediately identified the resolution from my problem description. He told me where I could locate the information that he needed to obtain the replace part. He procured the part the next day, and was able to complete the installation the day after that (based on my schedule). Mr. Behrens showed up at our scheduled appointment time and very quickly removed and replaced the non-working part with the new one. He was very courteous and engaging in the quarter hour that it took him for the replacement. I immediately called my brother and referred Mr. Behrens for his future appliance repair needs.
Description of Work: Procured the part and replaced the bottom baking coil in oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Priscilla T.
01/2013
5.0
appliance repair
 + -1 more
I got a very quick call back from A Behren's and they were able to schedule a visit the same day. He quickly determined that the appliance was working fine, but that the sewer stack was backed up and he could not help.
Description of Work: Tenant at a rental home called to say there was flooding under the washer which might need repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$61
JAN B.
01/2013
5.0
appliance repair
 + -1 more
I was very pleased with his willingness to speak with me even though it was ulikely that he would see any profit from the conversation. In the event that I require appliance repair in the future, I would unhesitatingly call Behrens first. In the meantime, since the reboot didn't work, and since this is my second disappointment with Kitchen Aid dishwashers, (the first caught fire while in operation!) I will probably follow George's advice and shop for his recommended brand).
Description of Work: I spoke with George Behrens regarding my malfunctioning Kitchen Aid dishwasher, (aged approx 2 yrs.) He asked me several questions regarding it's "behavior" and suggested that I try to reboot by resetting the breaker. He then told me that given the description of it's dysfunction, the likely repair would involve a new control panel, with a cost of 200-300 dollars. My only other option would be to buy a new dishwasher. I asked him about brands, and he gave me his opinion of various brands. He told me that he would be very happy to repair mine, if that was my decision, but to first try the reboot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle L.
12/2012
5.0
appliance repair
 + -1 more
Their excellent rating is well deserved, very quick to make an appointment, prompt, efficient, and excellent price. I would readily recommend their services to anyone in need of appliance repair.
Description of Work: When our oven ceased to work, I checked Angie's list and found that they had excellent ratings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Linda S.
12/2012
5.0
appliance repair
 + -1 more
Gerorge was prompt and professional. We didn't have to wait days for a part and the oven was back in working order in the same day. We would definitely use his services again.
Description of Work: The top oven on our two oven Maytag would not preheat. It never came on. We called this company and was told by the voice mail that our call would be returned, usually within 45 minutes. The return call came within that time frame and an appointment was made for the next morning between 8 and 8:30. George showed up at exactly 8. He determined that the starter had gone out. He had a part on the truck and the repair was completed within half an hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Marty T.
11/2012
5.0
appliance repair
 + -1 more
We have used A Behrens Appliance for years. George is very reliable and honest. He fixed our dishwasher and made recommendations to avoid having future fixes. He's the only applicance service person we use.
Description of Work: Our dishwasher didn't drain all the way. George took it apart and cleaned the clog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Sarah F.
11/2012
5.0
appliance repair
 + -1 more
Overall, very pleased with service. Responded right away to my call, arrived at home at exactly the time he said he would be there.
Description of Work: After taking a look at washer, he said only a replacement belt was needed. It was a very inexpensive solution to my problem. Very straightforward, would definitely use him again if problems with washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Carol W.
10/2012
5.0
appliance repair
 + -1 more
He came on time and did the job. The freezer fan needed to be replaced. Didn't try to upsell. When the freezer didn't work still later that week, he came the next day and fixed it again. With no additional charge for time or parts.
Description of Work: Our refrigerator and freezer were not keeping things cold and the freezer was not making ice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Anne A.
10/2012
5.0
appliance repair
 + -1 more
Dryer hadn't been used for 3-4 years - friend thought it was impaired, took it apart; Mr. Behrens put it back together, works fine.
Description of Work: Repaired electric clothes dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Courtney A.
05/2012
5.0
appliance repair
 + -1 more
George Behrens responded to my call. He arrived early within the agreed upon time window. He was very professional and fair.
Description of Work: Refrigerator was not cold and seemed non-responsive to colder freezer setting adjustments
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Anne T.
04/2012
5.0
appliance repair, small appliance repair
 + 0 more
They responded quickly to my needs. The repair was reasonably priced and handled in a timely fashion.
Description of Work: They fixed my dish washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Julia H.
03/2012
5.0
appliance repair
 + -1 more
He is always on time. He is honest and does an excellent job. If you have a problem and call him he will try to help you over the phone before coming out. I would definitely recommend him to others.
Description of Work: I have used him many times. He has repaired my refrigerator, my drier, and my washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Caleb W.
12/2011
5.0
appliance repair
 + -1 more
My washing machine was not changing cycles and water continued to run. The technician found the problem right away and fixed it. It did not require any additional parts. He explained in detail how it happened and what he did to fix the problem. So far I have not had any additional issues.
Description of Work: My washing machine was repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jane B.
11/2011
5.0
appliance repair
 + -1 more
I already told you the story. This is an irritating question.
Description of Work: Fridge was not cooling. Called the company, said it was an emergency. Received a return call within about 30 minutes. He was able to arrive in less than an hour. Something was burnt out and he had to travel to find a replacement which he did in a timely manner. I was so grateful because I was able to save most of the food with the help of a neighbor. He was professional and efficient. I felt the charge of $260. was reasonable. I would recommend this company to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
KAROLE R.
10/2011
5.0
appliance repair
 + -1 more
I called Mr. Behrens and left a message on his answering machine. He called me back within the hour and had me describe what the problem was. He told me where to find the model number of my washer, I gave it to him and he said he would call me back. He called back quickly and said he could get the part and fix it. I set up a date and time (very early) on my day off which was a Thursday. I was thrilled he could come early so my day wouldn't be spent waiting for a repairman. He came right on the dot, fixed the problem quickly, i paid him and he left. It was a bit more expensive then I thought it would be but I've paid out money to other service people who failed to do a repair correctly and I just end up paying twice. I will definitely call him again if I need anything repaired!!!!! Before he came it took literally HOURS for me to do one load of laundry. Now the water fills in seconds and I'm able to do several loads in that same time period. It's like going from a trickle to Niagara Falls. He came, he fixed, he left, it works. What more could I ask for????
Description of Work: He replaced a valve to increase the flow of water to my washing machine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Michael H.
09/2011
5.0
appliance repair
 + -1 more
My Kenmore frontloader washer began making a loud banging noise. I contacted this company which was highly rated. Glad I did. George knew what likely was causing the problem. He came prepared with the necessary parts. It looked like a pain to install so I was glad I hired someone to do it for me. He took about 50 minutes to install the shocks. He tested the washer to ensure it worked. No mess to clean up. Real nice guy.
Description of Work: My Kenmore frontloader made a loud banging noise on the spin cycle. George diagnosed it over the phone as likely broken shocks. He checked if there were parts in the area and then called me back. We set up a time a day later. He picked up two shocks and came out when scheduled. Took about 50 minutes to install. He tested it out. I have something in the wash now...no loud noises!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
RASHAD B.
08/2011
5.0
appliance repair
 + -1 more
I called for help with my washing machine. I was told by the gentleman that he couldn't take my call and needed to call me back in a few minutes. I was a little annoyed at first, but he did call right back. After I explained my problem he gave me advice on how I could probably fix it myself and even told me where to get the parts. It really wasn't that hard to fix, but he could have easily come on out and charged me for a service call and then got an easy job out of it too. I appreciated his honesty and free advice.
Description of Work: I was having trouble getting a recently purchased (used) washing machine to work properly in my newly rented condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra J.
08/2011
5.0
appliance repair
 + -1 more
I left a message for George, who called back within a few minutes and came over right away. I really appreciated how quickly and competently he worked. He was friendly and professional.
Description of Work: Replaced the dryer belt on a Whirlpool dryer that was heating but not spinning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104
Marilyn B.
05/2011
5.0
appliance repair
 + -1 more
A Behrens Appliance Service Inc. took care of the problem. My wife was not upset with the charge. He did a fine job.
Description of Work: A Behrens Appliance Service Inc. took care of our washing machine for us.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jesse H.
01/2011
5.0
appliance repair
 + -1 more
Overall expeierence was very good and worth the time to track him down using Angie's.
Description of Work: Had recurring problem with dishwasher which was diagnosed by plumber. Call Behrens and arranged for his first opening and he was there at that exact time. Repair took only 45 minutes but he checked water pressure throughout house to verify all was good. Very personable, nice guy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
JUDY M.
10/2010
5.0
appliance repair
 + -1 more
Called Behrens to fix a washing machine, but he informed us that it would cost approximately $500 to fix and the unit was already over 15 years old, we decided to replace it. He charged only for a service call. We appreciated his advice and professionalism.
Description of Work: Service repair call
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Douglas M.
08/2010
5.0
appliance repair
 + -1 more
Called them. They were prompt in responding, set a date to give an estimate. Arrived on time, and gave a reasonable estimate.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
A Behrens Appliance Service Inc is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
A Behrens Appliance Service Inc accepts the following forms of payment: Check
No, A Behrens Appliance Service Inc does not offer free project estimates.
No, A Behrens Appliance Service Inc does not offer eco-friendly accreditations.
No, A Behrens Appliance Service Inc does not offer a senior discount.
No, A Behrens Appliance Service Inc does not offer emergency services.
No, A Behrens Appliance Service Inc does not offer warranties.
A Behrens Appliance Service Inc offers the following services: Out-of-warranty kitchen & laundry equipment repairs. Stoves, dishwashers, refrigerators, microwaves, washers & dryers.