Two young men in uniforms arrived as scheduled, sized up the job and explained the pricing. They were very courteous throughout, and filled the truck within about two hours. I will be using them again.
Description of Work: Hauled away unwanted items from home, including furniture and broken tools and play equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$540
Steven G.
05/2011
5.0
garbage collection
+ -1 more
Excellent service. My normal garbage service would not take the item and told me it would be about two weeks before they could send out a special truck to pick it up. I called 1-800-got-junk that morning and it was gone by the afternoon.
Description of Work: Haul away of an old entertainment center
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ANDREA B.
05/2011
5.0
hauling services
+ -1 more
The team was on time - early in fact. They had a 1/3 load from an earlier job and explained the maximum they could charge to fill up their truck. Then, they went out of their way to fill it with our junk so that they didn't have to inconvenience us or charge us more. They even asked about an item to be sure I wanted to dispose of it.
Description of Work: The two-man team loaded and hauled away accumulated junk from our garage and basement storage area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$394
Maureen P.
05/2011
5.0
hauling services
+ -1 more
The job went very well. I offered to cut them up and make them smaller but he said he would take care of everything, throw them in the truck, and clean up.
Description of Work: I used 1-800-Got-Junk for hauling about six weeks ago. I had them remove 20 or 30 old railroad ties.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Dru B.
04/2011
4.0
hauling services
+ -1 more
I thought it was expensive, but they took the bricks away quickly and were very professional.
Description of Work: Hauled away bricks in my back yard.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Joseph O.
03/2011
5.0
hauling services
+ -1 more
Excellent, very professional, very fast.
Description of Work: Moved heavy TV from second floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Deb and Blake W.
07/2010
5.0
hauling services
+ -1 more
Scheduling was super easy on-line. They sent an email confirmation and called about 3o min. before they arrived. Two very clean cut guys arrived and efficiently picked up the items. We were charged $50 less than the approximate estimate. This company was fabulous!
Description of Work: They hauled away two large broken TVs, a patio set, bag of cement, and several other misc. items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Larry F.
06/2010
5.0
garbage collection, hauling services
+ 0 more
Everything went well. Team: Junk Busters came in to a garage that had not been cleaned out in 30 years. Dirty and messy they worked hard and made a tough job easy. The two men were friendly, caring and worked fast. I own a service business where we put crews into consumer's homes and businesses and the 800-Got-Junk team satisfied my needs. I would hire again. I used a coupon which they gladly accepted with no issue.
Description of Work: Easy to schedule service. They were running early and called to see if pick early was ok. I agreed. They arrived and did the work in a fast mannner. Cleaning out a garage that hand not been touched in 30 years. The pulled down some items from the rafters of the Garage too. Very friendly guys. When it was over they swept out and left the place nice and clean. I own a service business with many employees and these two guys really represented 800-Got Junk in a very professional manner. Thanks for the great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Janet T.
03/2010
5.0
hauling services
+ -1 more
Scheduled and completed in less that 24 hours. Good price, with coupon and very professional team.
Description of Work: Removed items from several areas in home carefully and quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Shari K.
01/2010
5.0
hauling services
+ -1 more
Extremely well. Were able to come earlier than scheduled, but did not do so without checking with me and arranging the new time to my convenience. Quick, efficient, pleasant, and neat.
Description of Work: Pick up of various items, including space heaters, tire/wheel, and junk.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Pamela P.
02/2009
5.0
garbage collection
+ -1 more
The price was reasonable to me each time. They are extremely professional. They are never dirty and they don't gripe about having to get things.
Description of Work: They come and pick up your junk. I've had them come a couple of times. They come up with the estimate according to what they pick up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GERALDINE P.
07/2008
5.0
hauling services
+ -1 more
Very easy to set up next day appointment on internet. They were available early and called to see if I would like them to come sooner. Very polite and professional, even pleasant and funny. Quoted a price first and stuck to it. It seemed like a lot of money but I have nothing to compare it to and they did do all the lifting and neatened up afterwards. They were also careful with the gardens that line my driveway. Very pleased with ease and quality of service.
Description of Work: Carried out and hauled away 1 large sofa, 1 sofa bed, 2 upholstered chairs, and 1 coffee table.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$291
Kathleen R.
12/2007
5.0
hauling services
+ -1 more
The representatives came when they said they would and called a half hour before to left me know they were on their way. Both of the men who came were very pleasant, courteous and efficient. I was very pleased with the job and will use this company again.
Description of Work: I had many bags and boxes of "junk" from cleaning my basement. They removed these from my front porch.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Matthew J.
07/2007
4.0
hauling services
+ -1 more
Workers arrived on time, gave a firm estimate of cost upon seeing the amount of material that needed to be removed. They worked quickly and removed everything they were asked to in a little over an hour.
Description of Work: Removed extensive amounts of junk, old pictures, and old furniture from basement as well as small amount of old construction material from garage.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Kevin L.
05/2007
5.0
hauling services
+ -1 more
The men arrived promptly, picked up things from porch and left.
Description of Work: Picked up old carpet and construction waste.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Jennifer W.
10/2006
3.0
hauling services
+ -1 more
The employees who arrived were prompt and professional. However, they were not able to perform the hauling because of insurance concerns. They were not insured to remove installed cabinets or sinks. This was frustrating because I specifically explained the job to the call center, so it was a waste of mine and the company's time to schedule the appointment.
Description of Work: I arranged for the company to haul items from my third floor before I began renovation. The major item was the removal of an old extra kitchen.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
5.0
Karen M.
10/2006
5.0
hauling services
+ -1 more
They happened to have a truck in the area and were there within 30 minutes. The workers were friendly and very helpful. I think they are expensive but I was in a pinch and really had to get the stuff out before closing day on the property. They took everything I needed to get rid of.
Description of Work: Needed old carpeting, padding and some other miscellaneous things hauled away.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
SALLY D.
09/2006
1.0
hauling services
+ -1 more
I called the 1-800 number and service rep said that piano removal was not a standard hauling job. She called the local franchise to see if this was a job it would do. She reported that the local franchise would call me directly within 24-48 hours to set a time to see the piano and give an estimate. No one ever called to set appointment.
Description of Work: Removal of upright piano.
Rating Category
Rating out of 5
responsiveness
1.0
MARIE M.
07/2006
5.0
hauling services
+ -1 more
The person who answered the phone and booked the work was Lyle. He was very helpful and polite. They were able to come out on the same day! The 3 guys who arrived, Earl, John, and Steve, were very polite and fast and clean. I will ask for them again personally because they were so nice! They gave me a coupon for $10 off on the next visit too. Superior service!
Description of Work: They hauled away old unwanted junk. The items were a sink, shower doors, a futon mattress, a dresser, and a microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
AMELIA L.
06/2006
1.0
hauling services
+ -1 more
We booked an appointment on line, which was easy and convenient. We were given a 2 hour window, and they called about 15 minutes beforehand to tell us the exact time they would arrive. We had requested they haul away some wood paneling and other miscellaneous items, all of which were sitting out on the driveway for them to load. When they arrived, they said they could not give us an exact price until they physically picked up the items and put them in the truck, to see how much space they took up. It would be a minimum of $250, but could also be $350 or higher. Given that everything could have easily fit in a pickup truck and was in plain sight, we were very frustrated they could not give us any more specific price (and that it would cost so much when there was literally 5-10 minutes of work to load). So we did not have them do it and had to find another solution.
Description of Work: We had requested they haul away some wood panelling and other miscellaneous items, all of which were sitting out on the driveway for them to load.
Rating Category
Rating out of 5
value
1.0
responsiveness
5.0
punctuality
5.0
$300
MICHAEL S.
04/2006
3.0
hauling services
+ -1 more
They were actually very friendly and nice to work with while scheduling on the phone (although a little pushy to make an appointment, rather than just giving information). But, one day before they were to come haul the dirt, someone came to the house because he said "dirt is sometimes tricky". He said that it was too much for a crew of two guys and a shovel, but that he thought he could get a bobcat and he would call me back with a price. He never called back, and I later found out from another service provider that they likely would have borrowed his bobcat.
Description of Work: They were unable to perform the work even though they said they could on the phone. Despite their claims, it appears they are not well prepared in the ST. Louis area to haul away dirt.
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0
Yes, I recommend this pro
REBECCA L.
03/2006
5.0
hauling services
+ -1 more
IT WAS GREAT. I WOULD GET WITH THEM AGAIN. THEY WERE VERY PROMPT, AND THEY REALLY CLEANED UP EVERYTHING. IT WAS A NICE SERVICE. THERE WAS NO HASSLE. THEY JUST CAME AND TOOK EVERYTHING AWAY.
Description of Work: THEY WERE HAULING AWAY STUFF LIKE CONSTRUCTION MATERIAL. IT WAS JUST DEMOLITION DEBRIS. TO BE MORE SPECIFIC IT WAS BOARDS, DRYWALL, AND STUFF LIKE THAT.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
LOYD F.
12/2005
5.0
hauling services
+ -1 more
The appointment made online was from 10:30AM-12:30PM. Dave called at 10:00AM and said they would be there between 12:00 and 12:30PM. He called again to say that it would be about 12:40PM as they had to dump the load already on the truck before picking up my load. They arrived at 12:40PM. Dave looked at the amount of items and gave an estimate before beginning work. I informed him that I had a coupon. They loaded all items quickly and professionally. The entire process took less than a half hour.
Description of Work: Moved two large bookcases from upstairs and four industrial storage units from storage area in basement. It came to half a truck in volume.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$232
RICK S.
11/2005
5.0
hauling services
+ -1 more
GUYS WERE ON TIME, WORKED IN THE RAIN, AND WERE REALLY FAST LOADING SOME SERIOUSLY HEAVY JUNK. I WOULD DEFINITELY HIRE THEM AGAIN.
Description of Work: JUNK REMOVAL.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
KRISTA D.
09/2005
2.0
hauling services
+ -1 more
THEY CALLED THE DAY OF THE APPOINTMENT TO SAY THEY DIDN'T HAUL YARD WASTE, AFTER TAKING THE TIME ON THE PREVIOUS DAY TO GO THROUGH ALL THE DETAILS OF ESTABLISHING AN APPOINTMENT.
Description of Work: CALLED & SET APPT TO REMOVE YARD WASTE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hauling,
Garbage Collection
FAQ
1-800-GOT-JUNK? St Louis is currently rated 4.8 overall out of 5.
1-800-GOT-JUNK? St Louis accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, 1-800-GOT-JUNK? St Louis offers free project estimates.
Yes, 1-800-GOT-JUNK? St Louis offers eco-friendly accreditations.
No, 1-800-GOT-JUNK? St Louis does not offer a senior discount.
No, 1-800-GOT-JUNK? St Louis does not offer emergency services.
No, 1-800-GOT-JUNK? St Louis does not offer warranties.
1-800-GOT-JUNK? St Louis offers the following services: Junk removal, hauling