Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Sams Carpet Cleaning & Repairs

Carpet Cleaning, Carpet Sales and Installation, Air Duct Cleaning,

About us

What should you expect from Sams Carpet Cleaning? You should expect Honesty, Excellence and constantly High Quality Services that we guarantee. When you call our office a professional live person will help you with any questions and concerns you have about your home or business. We will quote you a price or provide a free evaluation on what needs to be done. Our trained technicians will arrive at the time you choose. They will work with you to inspect the areas to be cleaned, repaired, and listen to your needs and concerns. We move most furniture to give you the finest cleaning possible. Finally we go over your cleaning project to make sure you are 100% satisfied. At Sams Carpet it’s all about trust. Trust we will do a good job, Trust we will do what we say. We intend to earn your trust everyday because we want to be your carpet cleaner for life. Award winning. to learn more about our processes, go to our website www.samsrug.com. Call us anytime 24/7 @636.949.8229

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Carpet Repairs (restretching, reseaming, patching, etc.), Furniture Upholstery Cleaning, Area Rug Cleaning, Pet Damage and Odor Restoration Services, Air Duct & Dryer Vent Cleaning, Tile & Grout Cleaning, Disinfectant Services, 24-Hour Emergency Water Restoration Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.889 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
11%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-89 of 89 reviews

Bruce N.
05/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: We had our air ducts cleaned throughout the house. Everything was straight forward. Our carpet in the hall needed to be stretched. We got an estimate on that a couple days later. They came out and repaired that as well the following week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Gary C.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Yes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carla M.
12/2014
5.0
carpet cleaners
  + -1 more
Excellent service.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

christina T.
06/2014
3.0
carpet cleaners
  + -1 more
not good
Description of Work: way too expensive to use

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$180

Lynn K.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned main level, stairs and one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William K.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie J.
12/2013
5.0
air duct cleaning, carpet installation
  + 0 more
.
Description of Work: Carpets and duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Dale Ez E.
08/2012
5.0
air duct cleaning, carpet cleaners, flooring contractor
  + 1 more
great job done.
Description of Work: came in ,did air ducts first,cause lady had cays and i am allergic,then the carpets all with-in a 3 hr period.They were nice and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary G.
01/2012
5.0
carpet cleaners
  + -1 more
see above
Description of Work: The tech cleaned both my living room and dining room. I was v ery pleased with the results, The carpet looked good when he left and two weeks later it still looks great. He left me with a small bottle of spot remover in case I have any spills. It dried with in about 6 hrs. I used fans but it was dry by early evening. The tech was prompt, professional and the service only took about an hour..The price was great too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Alice D.
09/2011
5.0
carpet cleaners
  + -1 more
Very well
Description of Work: Scheduled carpet cleaning. I have used their services over the last 12 years. I have always been pleased with their services.I have very old carpet in my home and they were very careful while cleaning. I did request pet order treatment after they arrived so my cost went up. The original cleaning price was $139 for 3 rooms and hallway. Pet order treatment was $65 for these same areas. They moved furniture I requested to clean the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MARGE B.
03/2010
5.0
carpet cleaners
  + -1 more
They were very good.
Description of Work: The cleaned the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BILL AND ELLEN C.
02/2010
1.0
carpet cleaners
  + -1 more
T E R R I B L E ! !
Description of Work: Called to try and schedule some carpets to be cleaned. Talked to an answering service who told us they would pass the message on and we should receive a call back that day. SIX hours later called again, received the same statement from the answering service. THREE days later they called. If they are tooooooo busy to do the work, then say so, to NOT even call is inexcusable. Will NEVER call them again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sams Carpet Cleaning & Repairs
We received a message from our answering service on Saturday, January 21, 2010 at 1:50 p.m. and then at 3:53 p.m. from the member requesting quotes for services. Mr. Jeff Sams responded to the call in a timely fashion on that Saturday and left a message. Jeff finally did get a hold of him and he said that he had chosen to use someone else to do the work. Our after hours answering services keeps detailed notes and we receive these notes via fax the very next day or on Mondays from the weekend. Sams Carpet Cleaning & Repairs uses a two step process to respond to after hours calls. First by the President, Jeff Sams, and then also the staff during normal business hours. We have contacted our after hours answering service to let them know of this situation and to let future customers know that we will continue to get back with them in a timely fashion. We apologize for any miscommunication that the member had with our company. They are previous and valued customers of ours. Celebrating our 25th anniversary...one of our top goals is customer satisfaction. If you have any questions, do contact us at 636.949.8229.

ROGELIO S.
03/2003
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: THEY CLEANED THE FAMILY ROOM AND THE HALLWAY RUG.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


12/2002
5.0
carpet cleaners
  + -1 more
THEY DID AN EXCELLENT JOB.
Description of Work: CLEANED ALL THE CARPETS IN THE HOUSE INCLUDING MOVING THE FURNITURE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1602 N 4th St, Saint Charles, MO 63301

https://www.samsrug.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Air Duct Cleaning,
Flooring Sales and Installation,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Drywall,
Dryer Vent Cleaning,
Water & Smoke Damage

FAQ

Sams Carpet Cleaning & Repairs is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Sams Carpet Cleaning & Repairs accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sams Carpet Cleaning & Repairs offers free project estimates.
No, Sams Carpet Cleaning & Repairs does not offer eco-friendly accreditations.
No, Sams Carpet Cleaning & Repairs does not offer a senior discount.
Yes, Sams Carpet Cleaning & Repairs offers emergency services.
Yes, Sams Carpet Cleaning & Repairs offers warranties.
Sams Carpet Cleaning & Repairs offers the following services: Carpet Cleaning, Carpet Repairs (restretching, reseaming, patching, etc.), Furniture Upholstery Cleaning, Area Rug Cleaning, Pet Damage and Odor Restoration Services, Air Duct & Dryer Vent Cleaning, Tile & Grout Cleaning, Disinfectant Services, 24-Hour Emergency Water Restoration Services

Contact information

1602 N 4th St, Saint Charles, MO 63301

https://www.samsrug.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM