CW Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Ceramic Tile

About us

CW Flooring is a small family business. Shannon will come to your home and give a detailed estimate for your project. She can assist with material selection if need be and provide scheduling options. Chris and his crew will then perform the installation.

Business highlights

26 years of trusted experience

Services we offer

Installation of the following: hardwood, engineered flooring, bamboo, exotic wood, laminate, luxury vinyl tile, resilient vinyl tile and ceramic tile.

Services we don't offer

Carpet and sheet vinyl installation, installation of peel and stick tiles or planks.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.990 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
3%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-90 of 90 reviews

Cory P.
06/2017
5.0
hardwood floor
  + -1 more
Didnt use.....
Description of Work: None did not use

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Kirk E.
05/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CW Flooring
Thank you for your business! Chris and Shannon Webb

Gary P.
05/2016
3.0
flooring contractor
  + -1 more
I woundn't waste your time.
Description of Work: Shannon came to our house to give us estimate, she was hour late. And never provided estimate. Called and left email, never heard back from them.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


John M.
04/2016
5.0
hardwood floor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CW Flooring
Thank you! Chris and Shannon Webb

John G.
03/2016
3.0
hardwood floor
  + -1 more
unknown
Rating CategoryRating out of 5

Jo R.
02/2016
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: They replaced carpet with luxury vinyl tile: removed carpet, laid plywood sub flooring, and installed tile. They did a good job; would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from CW Flooring
Thank you for your business and your review. We appreciate it! Chris and Shannon Webb

Linda T.
01/2016
5.0
hardwood floor
  + -1 more
.
Description of Work: Beautiful floors! They were very professional and friendly. They take great pride in their work and it shows. Shannon came by and measured the rooms and gave us ideas and even suggested ways we could save money! I would use this company again and again. We could not have asked for a better experience. The quality of the materials and work was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from CW Flooring
Thank you, we appreciate your business and your review. It was a pleasure helping you make your bedroom beautiful! Chris and Shannon Webb

Linda T.
12/2015
5.0
hardwood floor
  + -1 more
unknown
Description of Work: The date the service was performed on was 11/05/15 and the cost of the service was $3000.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CW Flooring
Thank you for your business! Chris and Shannon Webb

Lynnette C.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Installed my laminate floor. I looks fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from CW Flooring
Thank you for your business and taking the time to review. We appreciate it. Chris and Shannon Webb

JONI S.
05/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Shannon promptly bid the job via email and scheduled for the next day. Chris arrived and assessed the "damage" (I started laying the floating laminate... incorrectly!). He got to work and fixed it all, laid the flooring down correctly, added the quarter round like a pro. Very professional and great work. I also asked if he would add qtr round to another room and with a little extra $ (which i expected) of course I had him do it. He did excellent work and I'll call CW Flooring again for future flooring needs.
Description of Work: corrected and laid floating laminate flooring and quarter round trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Constantine M.
04/2014
2.0
hardwood floor
  + -1 more
Shannon came to our house on time, She was very friendly, She measured the dimensions of 4 rooms on the main floor and even went down to the basement to evaluate sub floor. She promised to email estimate in 3 days. 10 days later she called and apologized for not sending the estimate. She said that the estimate got attached to another file and that she would email it to us if we still wanted it. A week later I emailed her through angieslist.com asking Shannon if she was ever going to send the estimate. She replied twice asking for my email and I still did not send anything. i feel like for the 2 hours of my time I deserve some sort of reply even if the company is not interested in installing hardwood floors in my house.
Description of Work: Took 2 hours of my time

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
5.0


Brian D.
04/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Installer was prompt and courteous. Unfortunately the original install date had to be delayed because of lack of communication about the type of flooring. Flooring required a nail gun that installer did not pack because we thought the flooring was click and lock flooring. Installer was thoughtful enough to reschedule for the next day. We were also short one box of flooring. We called in an order to local hardware shop and installer was kind enough to pick up and complete installation. The flooring looks great. I rated the price fair because we paid far less in the past for flooring install in a larger space but the quality and professionalism and willingness to be flexible during the mishaps made it a great experience. We would recommend the installer and will call them again.
Description of Work: Installed bamboo flooring and quarter round in master bedroom and closet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Steven F.
03/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
After purchasing the hardwood at the local hardwood flooring store, I contacted 6 installers for installation bids. Only 3 returned my calls with Shannon being one of them. I had drawn up the layout on graph paper and emailed it to her. Within a day or so, I received the bid which was very reasonable. We made an appointment for a later date for her to confirm the measurements and layout. Another deciding factor, other than the reasonable cost, in selecting CW flooring was Chris' experience in removing the ceramic tile. Other installers did not know how to effectively remove it and built in a lot of costly contingencies in their bids. He knew how to get up the residual mortar and how to keep dust to a minimum. On the scheduled installation day, they arrived on time and worked throughout the day with very few breaks. They took time laying out the floor to be sure the color mix was random without concentrations of too much light or dark wood in one spot. Tile removal took one day and the hardwood installation was a day and a half. The installation was professionally done, the crew was courteous, respectful and friendly. The floor is beautiful.
Description of Work: Removed approximately 150 sq. feet of ceramic floor tile and installed approximately 375 sq. feet of acacia hardwood in kitchen and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Douglas E.
02/2014
5.0
hardwood floor
  + -1 more
This team was the bargain bid, but with exceptional, excellent service. CW Flooring was prompt and accommodating to our challenging floor: a mix of 30 year old and new concrete on two levels. The floor is beautiful. They made useful suggestions to solve problems, were fast and friendly. I'd encourage anyone considering new flooring install to hire CW Flooring.
Description of Work: Installed 3,000 sq. feet of resilient luxury vinyl interlocking planks 6 x 48 inches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Linda W.
11/2013
5.0
flooring contractor, hardwood floor
  + 0 more
I called them, and they were able to schedule me right away. The work went well. We are very hapy with them.
Description of Work: They installed a wooden floor in one of our bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

kristen S.
03/2013
5.0
hardwood floor
  + -1 more
i called them for an estimate they came out within 48 hours and wrote me a detailed estimate we scheduled the refinishing datesthey came out, did the work quickly and professionally then came back and did the threshholdsthey did not accept any payment until the job was finished they were friendly and professional
Description of Work: refinished hardwood flooring and built custom threshholds for seamless room transitions throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

GARY W B.
11/2012
5.0
flooring contractor, hardwood floor
  + 0 more
You could not ask for a better outcome. From the beginning to end everything was as stated and on time. Chris and his team members did a great job and kept us informed on a daily bais. Thank you Chris and Shannon for the great workmanship!!!!! Will be using you again!
Description of Work: Remove all carpet and install new hardwood flooring in living room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,308.5

Ray and Rheugena P.
07/2012
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
We were very pleased. They were on time, and they were very professional. We highly recommend them to anyone else who needs this type of work done.
Description of Work: They put tile down in 4 bathrooms, and they refinished the hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

SALLIE P.
07/2012
5.0
flooring contractor
  + -1 more
I think they did a fine job. They did the work that I expected them to do.
Description of Work: I used CW Flooring to install laminate flooring in my basement.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken P.
07/2012
4.0
hardwood floor
  + -1 more
I think everything turned out pretty well.
Description of Work: We used CW Flooring to remove the carpet and put in new hardwood floor in our kitchen and dining area.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

DEBORAH B.
02/2011
4.0
hardwood floor
  + -1 more
CW Flooring did a good job. There was a little bit of re-work that was needed. They were very attentive and had an eye to detail. They made sure everything was done to our satisfaction. I don't have any complaints about them. They were professional. The owner came by frequently to make sure the job was going well. You get what you pay for and I was satisfied.
Description of Work: CW Flooring replaced all of our flooring except for the bathrooms with hardwood. They tore out the old flooring and removed the debris.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Angela C.
12/2010
5.0
flooring contractor, hardwood floor
  + 0 more
We purchased Virgina Millworks Handscraped Windsor Oak flooring when we remodeled our entire main level. We scheduled an appointment to have Shannon measure our space, and we had lots of communication with her via email and text before they showed up. We had to coordinate dates and times with other workers and she was always very nice about me calling/texting her a lot! The work they did was great,precision cuts around vents and door jams etc. They even moved furniture they probably didn't have to (as part of our bid). They were done in a day and a half.
Description of Work: Installed Hardwood Flooring that I bought at Lumber Liquidators--about 1300 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Robert S.
09/2010
5.0
flooring contractor, hardwood floor
  + 0 more
I enjoy woodworking and cabinet building, and must say that CWs high standards, attention to detail and excellent craftsmanship resulted in our floors looking like a fine piece of custom made furniture! Their experience, professionalism and dedication to their customers' satisfaction are just a few of the reasons while I would highly recommend CW Flooring to our family, friends and fellow Angie's List members!!
Description of Work: Chris from CW Flooring did an incredible job installing our Bellawood Brazilian Golden Teak hardwoods in our living room and kitchen in 2008! He catered to all of our concerns and requests, which included screwing down the entire subfloor prior to installation (to eliminate/reduce squeaks), reinforcing the fliving room floor joists from below (to minimize any movement in the the large room) and laying the hardwoods at a 45degree angle in the living room. (see pictures!!). Chris and his team went over and above to be sure we were completely satisfied at the end of the day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Ruth G.
06/2010
5.0
ceramic tile, flooring contractor
  + 0 more
We ended up choosing another firm to the work, but will definitely consider have CW Flooring bid on any future projects we might have.
Description of Work: Shannon Webb provided a bid for a large ceramic tiling job (entire first floor of home, about 1,000 sq. ft.). Shannon was prompt, professional, responsive, submitted a very detailed and comprehensive bid, discussed potential issues that might arise in the installation and provided appropriate references. I had a number of follow-up questions which Shannon answered quickly and comprehensively.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda K.
09/2008
5.0
hardwood floor
  + -1 more
A very knowledgeable young lady came to my house and measured and provided me with a very detailed estimate. They provided pictures and references for me. I went and purchased the materials and they came right away and installed them for me. It was a three day project and each day my house was left in great order. The guys even brought up some furniture from my garage for me.
Description of Work: CW Flooring installed pre-finished hardwood floors in my living room, dining room, hall and steps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,800

Contact information

19909 S Raffurty Rd, Pleasant Hill, MO 64080

http://www.cwflooringkc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile

FAQ

CW Flooring is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 4:00 PM

CW Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CW Flooring offers free project estimates.
No, CW Flooring does not offer eco-friendly accreditations.
Yes, CW Flooring offers a 10% senior discount.
No, CW Flooring does not offer emergency services.
Yes, CW Flooring offers warranties.
CW Flooring offers the following services: Installation of the following: hardwood, engineered flooring, bamboo, exotic wood, laminate, luxury vinyl tile, resilient vinyl tile and ceramic tile.
Carpet and sheet vinyl installation, installation of peel and stick tiles or planks.

Contact information

19909 S Raffurty Rd, Pleasant Hill, MO 64080

http://www.cwflooringkc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM