CW Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Ceramic Tile

About us

CW Flooring is a small family business. Shannon will come to your home and give a detailed estimate for your project. She can assist with material selection if need be and provide scheduling options. Chris and his crew will then perform the installation.

Business highlights

26 years of trusted experience

Services we offer

Installation of the following: hardwood, engineered flooring, bamboo, exotic wood, laminate, luxury vinyl tile, resilient vinyl tile and ceramic tile.

Services we don't offer

Carpet and sheet vinyl installation, installation of peel and stick tiles or planks.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.990 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
3%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 90 reviews

Sam M.
08/2024
5.0
hardwood floor
  + -1 more
Yes very professional extremely satisfied
Description of Work: Removed old and replaced new

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Vickie M.
08/2024
5.0
flooring contractor
  + -1 more
Chris Jake and Jon are amazing to work with. Such great people, professional, exact, respectful, clean hardworking gentleman that want you to be happy with results. I am over the moon with my luxury vinyl. If you are looking for the pro’s to install your flooring, these guys are the BEST!!!
Description of Work: Install luxury vinyl flooring to my kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Thomas M.
08/2024
5.0
hardwood floor
  + -1 more
My new hardwood floors look awesome. His team did an outstanding job. They really know what they are doing. Attention to details is what earned them the 5th star. Highly recommend this team! Very respectful of my wants. Thanks again for a awesome job!
Description of Work: Install hardwood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Flooring
Thank you, we appreciate your business and your feedback!

Carmen V.
03/2024
5.0
flooring contractor
  + -1 more
This company is truly amazing. We talked on Saturday, the estimate was finished on Sunday and the job was completed on Thursday! Chris was a great guy to work with and very knowledgeable! His installers, Jake and John were very personable and professional! If you need flooring at a reasonable price and done right, this is the company for you!
Description of Work: LVP in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Lisa G.
02/2024
5.0
flooring contractor, hardwood floor
  + 0 more
Great, Jake on time and did a fabulous job.
Description of Work: Flooring Sales and Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

Debbie M.
03/2023
5.0
flooring contractor
  + -1 more
They were clean, I like their work ethic, and friendly demeanor. The price was reasonable. Chris and his crew were wonderful and I highly recommend them.
Description of Work: They installed flooring, new baluster and banister railing, and cover some beams in my ceiling.
Rating CategoryRating out of 5
Yes, I recommend this pro

Renato Q.
11/2017
5.0
hardwood floor
  + -1 more
CW Flooring did an excellent job. I was very pleased with their work. Chris, Jake, Jake, and Carlos, were very professional, hard working individuals I have ever met. They were very accommodating in every aspect of the project. They moved heavy furnitures and help us put it back. Jake and Jake work late in the evening to complete the basement flooring. Truly very professional all the way. Shannon also did an excellent job of informing us of the start of the project, measurement of the floors, suggestions on the best flooring materials, ordering the materials needed and the delivery of the materials. She also made sure to let the hardwood floors to acclimate itself inside the house for at least a week. Overall, excellent job from CW personnel. The quality of work was outstanding.
Description of Work: CW Flooring replaced my upstairs flooring to all Durango hardwood floors and the basement and bathroom to the "Cortec" vinyl tiles flooring. They also replaced my stairway to hardwood floors, replaced the stairway railing and decorative metal spindles on the stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,936

Mary Ann M.
10/2017
1.0
hardwood floor
  + -1 more
Shannon came out and measured and was very congenial. She said she would be in touch with in 3 or 4 days. It's been about 4 weeks and I've never heard from her. So, I hired Elite Flooring to do the work and I highly recommend them!
Description of Work: carpeting and linoleum removed and replaced with Pergo flooring0

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lynnette C.
07/2017
5.0
flooring contractor
  + -1 more
Great will hire them again to do the work
Description of Work: Floor installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Loretta C.
06/2017
5.0
flooring contractor
  + -1 more
They came and laid vapor layer down first. They installed the flooring and caulked everything. They first ground down and repaired a crack I had in basement floor which is concrete. The final flooring is totally awesome. I am so pleased with the look and they were so professional and took care of every detail to assure it looked really good. They were very personable and I would refer them to anyone for flooring. I bought the flooring separately. Their charge was for installation.
Description of Work: I purchased a coupon for installation of LVP flooring in playroom in basement. After they came I decided to have entire basement done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from CW Flooring
Thank you for your business and review. Chris and Shannon Webb

Brenda E.
06/2017
5.0
hardwood floor
  + -1 more
The 2 guys who came to do the work were professional, efficient and were careful to not make a mess.
Description of Work: Installed laminate flooring in a bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Nat H.
05/2017
5.0
hardwood floor
  + -1 more
From beginning to end, Chris and his crew were professional and fabulous and laying our wood floors. We are going to have them back to repair a few boards that got damaged over time. I would definitely recommend CW for flooring.
Description of Work: We had about 1000 sq ft of very hard stranded bamboo flooring installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim W.
11/2016
5.0
hardwood floor
  + -1 more
I can't say enough about this company and crew. Quick and accurate quote. We were on a time crunch to get the work done before my daughters birthday. We were on schedule but for some reason the thin set was not performing the way Chris wanted it. He notified me and recommended pulling all of it up and starting over. This put them behind schedule but I greatly appreciate him making sure it done right. They did not complete by night of party but they brought covers for the floor that wasn't done. They were there every morning bright and early and never left a mess. Very nice guys. They even had to deal with my puppies getting out a couple times! A+ all the way around. I would definitely use them again and would recommend to anyone!!!
Description of Work: Installed tile flooring in entire basement. 800+sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from CW Flooring
Thank you, it was a pleasure doing business with you. I hope your family is enjoying the new floor. Chris and Shannon Webb

Abagail P.
10/2016
5.0
flooring contractor, hardwood floor
  + 0 more
They were professional, great to work with, and the end result was perfect. I would highly recommend them.
Description of Work: CW flooring installed hardwood floors in the first floor of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Flooring
Thank you for your business and your review. We appreciate it! Chris and Shannon Webb

Joshua H.
10/2016
5.0
hardwood floor
  + -1 more
Excellent! Everyone at CW flooring was fabulous to work with. Shannon kept me informed throughout the whole process. She was patient with me when I was trying to decide on a stain color. We trusted CW flooring to install our floors while we were out of town. CW flooring was able to outbid 4 companies that we had give us a bid. We LOVE our new floors!
Description of Work: CW flooring took out our old flooring and replaced it with beautiful hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Flooring
We enjoyed seeing the transformation in your new home. Thank you for trusting us while your were gone. Sometimes its easier to not witness the mess, and come home to a finished product. Please keep us in mind for future projects. Thanks again, Chris and Shannon Webb

Daniel G.
10/2016
5.0
hardwood floor
  + -1 more
Excellent. Work done on time and on budget. Quality workmanship. Very happy with new floors.
Description of Work: New hardwood in living room and dining room which replaced carpet. Refinish hardwood in hall and kitchen and breakfast area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from CW Flooring
Thank you for your business and taking the time to review. We strive to complete our projects as estimated whenever possible. Please keep us in mind for any future needs. Thanks again, Chris and Shannon Webb

Joshua A.
09/2016
2.0
hardwood floor
  + -1 more
After several attempts to reach the company, we finally got our initial consultation. We liked Shannon and what they suggested. Unfortunately, after weeks and several more attempts at communication, we still have no estimate and haven't heard from the company. Apparently it's nice work if you can get them to follow up.
Description of Work: Fix and lay engineered hardwood.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
5.0


Response from CW Flooring
I apologize for the poor customer service you encountered. This is not our typical method of doing business. Thank you for noting the positive in your review even after my lack of communication. Thank you, Shannon Webb

Katie Z.
08/2016
5.0
hardwood floor
  + -1 more
I highly recommend CW Flooring. Shannon was easy to get a hold of and responded promptly to any questions that we had. They were competitive with the other bids we received and we felt comfortable letting them into our home when we were not there. We appreciate that they were able to fit us in last minute before our furniture delivery and they were efficient at completing the job in the estimated time frame provided. The installation exceeded my expectations, it looks wonderful. They even used the wood we purchased to make a custom stair nosing and transition thresholds so that the floor would blend seamlessly into our other spaces. We really appreciate their attention to detail and are already considering using their services again when the time comes to redo our bathrooms!
Description of Work: Installation of hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from CW Flooring
CW Flooring tries to keep prices competitive and provide excellent service to our customers. We appreciate your business! Thank you, Chris and Shannon Webb

Heather H.
05/2016
5.0
hardwood floor
  + -1 more
Shannon came out within a couple days and took measurements then sent us a bid a few days later. After receiving a couple other bids, we decided to go with CW Flooring. Once we told Shannon, she came out with several samples of hardwood for us to choose from. They delivered the flooring last week and came this week to tear out and install. The entire crew was very friendly and professional and worked very hard. They showed up on time everyday and took care in moving our furniture around as needed. They always cleaned up before they left each night. They did an awesome job and we will be using them again to put hardwood on our stairs. I highly recommend them.
Description of Work: Removed carpet and old hardwood flooring and installed new hardwood on about 1,000 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from CW Flooring
Thank you for choosing CW Flooring. It was a pleasure working with you! We look forward to your stair project. Thanks again, Chris and Shannon Webb

Gary P.
05/2016
5.0
flooring contractor
  + -1 more
They did a good job, they look really nice.
Description of Work: Did floors in front room and dinning room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CW Flooring
Thank you for your business and your review! Chris and Shannon Webb

Kim W.
03/2016
5.0
ceramic tile
  + -1 more
Everything went wonderful! I can't say enough...they were always punctual and very polite. We had a little hangup the first day as the thin set did not cure...they made the decision to pull all the tile up, clean them and reinstall. It did put the project behind but I am so happy he did that instead continuing with a bad product. They worked late a few days and ended up finishing just a day behind schedule. Even though it took longer I am 100% sure it was done correctly and we should have no problems with it.
Description of Work: Installed tile flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jennifer J.
12/2015
5.0
flooring contractor, hardwood floor
  + 0 more
My mother thinks that the installation looks beautiful and that they did a good job. Overall, I was pretty happy with the work they did. They did come in on designated days to do the work and fixed things/answered questions as they went. Any problems with the flooring install were fixed by the company satisfactorily.
Description of Work: This company came in and got rid of existing concrete mastic still down in an entryway and existing hardibacker board in another entryway. Then they installed solid hardwood floor throughout family room, hallway, stairs, and two landing areas. Carpet and carpet pad had already been removed by homeowner. They also worked with a company who did the sanding and finishing work for the hardwood, which was included in the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Response from CW Flooring
Thank you for your business and for your patience in tying up loose ends. Please keep us in mind for any future projects. Your review is appreciated, Chris and Shannon Webb

Cheryl E.
12/2015
5.0
hardwood floor
  + -1 more
Shannon was wonderful to work with, very pleasant, accommodating, and punctual responding to me! Jake, the young man who did the work was very professional, punctual, pleasant, and did a fantastic job. His attention to detail was very impressive. I will not hesitate to use them again in the future, and to recommend this company to everyone I know needing this type of work. They were phenomenal!!! Thank you CW Flooring! I wish all contractors had your work ethic! Cheryl Ellis
Description of Work: Installed vinyl plank flooring in our kitchen and entry way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from CW Flooring
Thank you for choosing CW Flooring. We appreciate your business and your review! Chris and Shannon Webb

Edgar W.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
CW Flooring did an excellent job of repairing, sanding, staining, and finishing our oak hardwood floors in two rooms and two hallways.
Description of Work: Refinished hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from CW Flooring
Thank you! It was a pleasure doing business close to home. Please keep us in mind for any future needs. Chris and Shannon Webb

PHEBE D.
11/2015
5.0
flooring contractor, hardwood floor
  + 0 more
The installation went quickly and smoothly. The installers obviously knew their craft - they were courteous, focused and worked steadily until the job was finished. I had some tear out an some heavy furniture that had to be moved, which proved to be no problem. They didn't leave until the rooms were clean and everything back in place. Excellent service and beautiful finished product.
Description of Work: CW installed laminate flooring in my bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from CW Flooring
Thank you for your patience in working to get the project done right. I'm glad you're happy with the finished product. We appreciate your business! Thank you, Chris and Shannon Webb

Contact information

19909 S Raffurty Rd, Pleasant Hill, MO 64080

http://www.cwflooringkc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile

FAQ

CW Flooring is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 4:00 PM

CW Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CW Flooring offers free project estimates.
No, CW Flooring does not offer eco-friendly accreditations.
Yes, CW Flooring offers a 10% senior discount.
No, CW Flooring does not offer emergency services.
Yes, CW Flooring offers warranties.
CW Flooring offers the following services: Installation of the following: hardwood, engineered flooring, bamboo, exotic wood, laminate, luxury vinyl tile, resilient vinyl tile and ceramic tile.
Carpet and sheet vinyl installation, installation of peel and stick tiles or planks.

Contact information

19909 S Raffurty Rd, Pleasant Hill, MO 64080

http://www.cwflooringkc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM