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Precision Plumbing Solutions

Plumbing, Drain Cleaning, Water Heaters,

About us

Here at Precision Plumbing Solutions we offer same day and 24 hour Emergency service. We take great pride in taking great care of our customers and we have some of the best plumbers in St. Louis and St. Charles County areas guaranteed. We are family owned and operated.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Backflow Testing, Drain Cleaning, Water Heater & Pipe Repair & General Plumbing.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Reviews

4.5299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
7%
3
5%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 201-225 of 299 reviews

kristin B.
11/2012
3.0
plumbing, water heater repair
  + 0 more
This service was completed. But, a valve on the water heater broke in the process (not the provider's fault) and I found myself with an unexpected repair on something that was meant to be preventative maintenance. Also, the provider did not have any hoses with him that would reach from the water heater to the floor drain. Overall, OK experience.
Description of Work: I just purchased an angies list coupon for the water heater flush.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Arthur S.
11/2012
5.0
plumbing
  + -1 more
Fantastic work! It's hard to find great contractors sometimes. They were on-time, clean, courteous, and professional. They were able to identify and solve the problem in the most least expensive way, by fixing o-rings, instead of going to the supply store to get a whole new part.
Description of Work: I had a leaky tub faucet for years that they repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kate S.
11/2012
4.0
plumbing
  + -1 more
Work was all fine. They did what we had asked for; I had a question about one faucet but they said they didn't know. There was not much effort to diagnose the problem and it was not resolved.
Description of Work: Hot water heater flush, fixing a couple leaky faucets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Robert A.
11/2012
5.0
plumbing, water heater repair
  + 0 more
Everything went well. Plumber arrived on time and performed the required services in a professional manner.
Description of Work: Water heater flush and whole house plumbing inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Diane B.
11/2012
5.0
drain cleaning, plumbing
  + 0 more
I was able to schedule an appointment when I wanted it, and the plumber arrived promptly and finished the repair efficiently. He cleaned up his mess, afterwards. I subsequently called this company when we had a clogged shower that Draino wouldn't fix. Again, my experience was very positive. I will definitely use this company in the future.
Description of Work: I bought the Angie's List deal to have a toilet tank rebuilt for $99.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Frank P.
11/2012
5.0
drain cleaning, plumbing
  + 0 more
It was a very challenging job as we live in a house almost a century old. But their fix made the tub drain better than it had ever drained before. We'd definitely work with Precision again.
Description of Work: We had a bathtub drain with a serious leak. Precision came the next day and performed extensive "surgery" on the entire tub drain system. They replaced the drain, the pipe, connectors and so forth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David W.
10/2012
5.0
plumbing
  + -1 more
Very good experience. Dan put paper booties on over his shoes before entering the house. He patiently and thoroughly answered all my questions. As part of the Big Deal I had purchased, he also surveyed the basement piping and reviewed some other minor plumbing problems I was experiencing, all of which would be best left alone until the major bathroom remodel I am planning. Very impressed. Dan's work was neat, he was methodical in his approach to each problem I pointed out, and he cleaned up his work area when done. Thank you, Dan.
Description of Work: .
Rating CategoryRating out of 5

Brock M.
10/2012
2.0
plumbing
  + -1 more
The company owner came right out for the estimate but I never heard from them again- no bid, no follow-up , nothing.Business must be good that they can ignore customers!
Description of Work: The company owner came right out for the estimate but I never heard from them again- no estimate, no follow-up, nothing!Business must be good that you can igniore customers!

Rating CategoryRating out of 5
responsiveness
1.0


JOHN R.
09/2012
2.0
plumbing
  + -1 more
I had used this company in the past and was previously satisfied with their work, although I noticed that their pricing was increasing beyond normal inflationary increases. Technically this job was done well and the plumber Dan was skilled and professional. I am very dissatisfied with the price I was charged for the H770 Insinkerator. I was charged $368 for this unit and I could have purchased it at $209.00 at Home Depot. I told them this price was exorbitant and gave them evidence of the Home Depot price. I was told that the price was correct. I realize there are overhead costs in a business, but I thought the $169 labor cost would cover that. I think this business is more interested in profits than doing what is right for the customer.
Description of Work: Supplied and installed a hot water dispenser on a kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$538

Stoney M.
09/2012
1.0
plumbing, wells
  + 0 more
Stood up for appointment and no further contact to explain why or to reschedule. I called them on a Monday because my sump pump had failed and my basement was taking water. I told the girl that and she made an appointment for me the next day on Tuesday for 1pm-3pm. I was pleased to get such fast service since my basement was taking water. On Tuesday I left work early to meet the plumber. At 3pm no one had shown up. I gave them until 5pm. Still a no show and nobody called me. I called and left a message. Thursday morning and still I have heard from no one. I called and left another message but will not be pursuing business with them.
Description of Work: No services were performed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Janet N.
08/2012
5.0
drain cleaning, plumbing
  + 0 more
The information provided from the inspection was very helpful The drain was quickly cleared. Everything was handled professionally. We hope to use this company in the future, after we receive an estimate regarding installation of bathroom vanities.
Description of Work: We had a whole house plumbing inspection and the drain from the wash machine cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Susan L.
08/2012
1.0
plumbing
  + -1 more
.. I asked him to refund the fee since they never returned our calls and he refused. He is still billing my credit card every month. I am a professional and expect others to at least act in good faith. I will never use this company again. I have spoken to an attorney about taking them to small claims court.
Description of Work: We asked Precision Plumbers to come to the house to check for running toilets. They rebuilt the inside the water tank to stop it from running. This was Nov. 11, 2010. This cost $400 for 4 toliets. Then they tested the water pressure and said the presuure was too high so they installed a new PRV water valve. This was $700. In one of our bathrooms it turns out that gasket was cracked. This bathroom is rarely used. In March 2012 we noticed a leak on the ceiling of our kitchen coming from that bathroom. This was the first time we had guests staying over using the toilet. They didn't return our calls and come back until July 2, 2012. It turned out the gasket was cracked and caused the leak in the floor. I called the owner and he said there is a good chance his guy knocked the toilet but I could never prove it in court. He said he didn't return our numerous calls because he had a problem with his phone service. By the way, we purchased a service agreement them that guarantees we are serviced first - it is called their Diamond Club. We pay a monthly fee of $7.95

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$1,100

Jane T.
08/2012
5.0
plumbing
  + -1 more
The repair was completed to my satisfaction. I will use them again.
Description of Work: The master bath shower was leaking water to the basement. Precision Plumbers responded quickly to correct the problem. The service man explained the reason for the leak. He explained that the unit had shifted causing the drain to be off center for water to leak through. He repaired the leak in a reasonable time. No problems since then!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Lawrence & Sarah R.
07/2012
5.0
plumbing
  + -1 more
Plumber showed up on time for second set appointment and he assessed the home's low water pressure problem quickly. A pressure release valve was installed which fixed the problem. The first appointment needed to be reset because the plumber was tied up on an earlier job that took longer than expected. I would use the company again.
Description of Work: PRV valve replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$325

Sidney & Rosslyn W.
07/2012
5.0
plumbing
  + -1 more
Arrived on time, was pleasant, performed inspection as described in ad, performed minor cleanout work without additional charge.
Description of Work: Inspected plumbing throughout home. Cleaned bath tub drain. Checked and tightened connections on toilet and vanity.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Peter M.
06/2012
5.0
plumbing, water heater repair, wells
  + 1 more
It was a Big Deal that I purchased. It was a great experience. I actually wasn't here but the person that was here said it was really good.
Description of Work: I used Precision Plumbers to check the plumbing around the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Howard A.
06/2012
1.0
plumbing
  + -1 more
Dan the tech came out, I showed him 5 potential problems. He left me a ticket when he was done and had only addressed 2 problems. The price and solutions that he suggested were through the roof. I have tried on 3 different occasions to contact someone in the office and no one has called me back.
Description of Work: I hired them to do a whole house plumbing inspection through a big deal.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$59

Response from Precision Plumbing Solutions
This must be the gentlemen that called and wanted to talk to Jesse the owner, and he was not available. I asked for him to leave a message so he could call him back and he refused. Said he would try back later. I assured him that Jesse was a very busy man and the best way to reach him was by leaving his info. so he could call him back, but still refused. We cannot respond if we dont know who, or how to contact them. Im sorry about any misunderstanding, we strive hard to make all of our customers happy. Please feel free to give us a call and if Jesse isnt available, if you could leave your contact information he would be very happy to return your call. Sincerely, Christy Ray

Tracey E.
06/2012
5.0
plumbing
  + -1 more
They were very courteous and prompt. They did an inspwection and gave me some helpful tips. It worked out just fine.
Description of Work: I hired them for a plumbing inspection.They repaired a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary H.
05/2012
5.0
plumbing, water heater repair
  + 0 more
They did a good job, came on time and were knowledgeable. Also, they were very responsive.
Description of Work: I had Precision Plumbers come out to flush my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim A.
04/2012
5.0
plumbing
  + -1 more
Both plumbing problems were fixed correctly and promptly.
Description of Work: Delta single handle tub/shower faucet was dripping. Jason, the plumber, removed, rebuilt and reinstalled the cartridge which fixed the drip. I also had an off-brand two handle kitchen sink faucet that was running very slowly on both hot and cold. Jason figured out that the diverter was bad and was causing the problem. He was not able to find a replacement diverter so I had him leave it out. Both hot and cold now flow forcefully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Morry O.
10/2011
5.0
plumbing
  + -1 more
The quote and job went smoothly and on time as scheduled. The quality of plumbing work and the instalation of the vent pipe in the wall space up through first floor was excellent. The vertical section of the vent pipe on the second floor turns out to be in a location that will interfere with a future bathroom renovation and shower wall relocation. Unfortunately, I did not communicate that point effectively to the plumber prior to the work, and I was not present when that particular portion of the work was done, so I can't really hold the plumber responsible for not locating the pipe in a location better suited for the upcoming bathroom renovation. Other than that, the work went very well. The plumber was very knowledgeable and was willing to discuss his work during the time I was present at the worksite. The plumber stayed longer than I expected, as he was determined to finish the project in one day, which he did successfully. Lien waiver was issued promptly upon payment.
Description of Work: Install mop sink in basement. Tie into existing 4 inch stack drain, stub out the drain for the sink, run a vent pipe from basement to second floor and tie into highest fixture on second floor, run new copper water lines with stub-out and shut-off valves, install utility sink, and install faucet into sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

SHAWN L.
10/2011
5.0
plumbing
  + -1 more
They did a great job. They were professional, cleaned up well, and their price was reasonable. Out of six bids, this company was mostly in the middle. I felt like I got my money’s worth. I’m happy with their services.
Description of Work: They installed all of the plumbing for a basement full bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jessica Z.
10/2011
5.0
plumbing
  + -1 more
It was a good experience. They’re very courteous. There were no hidden prices and they give the price ahead of time. The job was done neatly. My previous plumber tried to make the job seem very complicated, but the plumber from Precision was able to explain it simply so I don’t feel like I’m being ripped off. Everything is working great. I’d recommend them highly.
Description of Work: I have a drinking filter that had a leaky hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yitzchok A.
10/2011
2.0
plumbing, water heater repair
  + 0 more
I’m not happy with them. When they removed the water heater, they just drained it in the basement, which caused it flood. He should’ve taken the tank outside, so I ended up having to spend $2500 to have the water removed from my carpeting.
Description of Work: They sold & installed a water heater.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Jeffery S.
10/2011
5.0
plumbing, wells
  + 0 more
The experience was great overall. The plumber did more than he needed to, I think. They did very well. My husband was very pleased. We’re very happy with their services.
Description of Work: We had to have a lift station pump installed from our well, along with a few other preventative things.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

812 Mid Point Dr, O Fallon, MO 63366

http://www.stlplumbing.net

Service hours

Sunday:
8:30 AM - 9:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:30 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
D9356

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Sewer Cleaning,
General Remodeling,
Excavating,
Natural Gas Lines,
Lawn Irrigation,
Basement Remodeling

FAQ

Precision Plumbing Solutions is currently rated 4.5 overall out of 5.

Sunday: 8:30 AM - 9:00 PM

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:30 AM - 9:00 PM

Precision Plumbing Solutions accepts the following forms of payment: Check,CreditCard
No, Precision Plumbing Solutions does not offer free project estimates.
Yes, Precision Plumbing Solutions offers eco-friendly accreditations.
Yes, Precision Plumbing Solutions offers a 10% senior discount.
Yes, Precision Plumbing Solutions offers emergency services.
Yes, Precision Plumbing Solutions offers warranties.
Precision Plumbing Solutions offers the following services: Backflow Testing, Drain Cleaning, Water Heater & Pipe Repair & General Plumbing.

Contact information

812 Mid Point Dr, O Fallon, MO 63366

http://www.stlplumbing.net

Service hours

Sunday:
8:30 AM - 9:00 PM
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:30 AM - 9:00 PM