MCC Cleaning & Restoration

About us

MCC Cleaning & Restoration is a local disaster recovery company in O'Fallon, Missouri, established in 2015. They specialize in water damage restoration, fire damage restoration, and air duct cleaning services. Their service area covers St. Louis, St. Charles, Warren, and Lincoln Counties. MCC Cleaning & Restoration prides itself on its 24/7 emergency service availability and works directly with insurance companies to streamline the claim process.

Business highlights

11 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Air Duct Cleaning, Dryer Vent Cleaning, , Crawl Space Cleanup, Water Damage Cleanup, Mold Mitigation, flood damage, restoration

Services we don't offer

Mold and Air TESTING

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.5172 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 101-125 of 172 reviews

B B B.
04/2017
1.0
gutter cleaning
  + -1 more
not good ...... 3 weeks out to do work, not motivated to do coupon offer - scam
Description of Work: promotion to empty gutters 99 $

Rating CategoryRating out of 5
value
5.0
responsiveness
1.0
punctuality
1.0

$99

Response from MCC Cleaning & Restoration
Hey [Member Name Removed], when I spoke with you on the phone I could have someone out the following week, not 3 weeks and you said you would do them yourself if I couldn't have someone there that same week. Unfortunately I just didnt have a crew in your area within those 2 days but I would be more than happen to help you if you still needed it. You can reach me in the office at 314-443-5044 or email at [Hyperlink Removed].

B B B.
04/2017
1.0
chimney sweep
  + -1 more
charged me more for second chimney ..... I thought they should give me coupon price since they were already at my house. Made a great experience bad.
Description of Work: cleaned 2 chimney's

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCC Cleaning & Restoration
Unfortunately additional services do have to be paid for when requested to be done. I m sorry you had a bad experience. If there is anything I can do, please do not hesitate to reach out.

Kenneth B.
04/2017
4.0
air duct cleaning, dryer vent cleaning
  + 0 more
Great...showed us on camera before and after
Description of Work: Dryer vent clean and air ducts cleaned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from MCC Cleaning & Restoration
Thank you for the business! Please think of us in the future!

tahir K.
03/2017
1.0
air duct cleaning
  + -1 more
Never showed up no answer. Sarcastic answer.
Description of Work: They never answer their phone I made an appointment online, and over the phone no show they never provided their service I had to call Angie's list after three or four months. I mean what kind of service will never answer their phone number that's listed for their business believe me I tried one week pretty much every day no answer. My suggestion I will never use them for any service.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Response from MCC Cleaning & Restoration
[Member Name Removed], I am very sorry you are having trouble. I see that after your purchase, I sent an email out to you so that we can get an appointment scheduled, you did not provide a phone number and have not responded. If you would like to get your appointment scheduled please reach me in the office anytime at 314-443-5044 or Mcccleaningrestoration at gmail.com

Shirley D.
03/2017
5.0
gutter cleaning, gutter repair
  + 0 more
Went very well. Crew was very nice and polite. Work was done in a professional way and very fast.
Description of Work: Gutters cleaned and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joan B.
03/2017
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Went very well. They seemed efficient and thorough. Took pics of some of the areas that needed the most attention. Purchased additional services other than the coupon, however, pressure was not applied to do so. Totally our decision.
Description of Work: Cleaned ducts, vents, dryer vent, dryer, furnace, etc.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Jay D.
03/2017
5.0
chimney sweep
  + -1 more
Service completed on two chimneys at home.
Description of Work: Chimney Sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mary T.
03/2017
5.0
gutter cleaning
  + -1 more
The job was completed quickly and on time.
Description of Work: Gutter cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris P.
01/2017
5.0
air duct cleaning
  + -1 more
Excellent. Gave me options on further services.
Description of Work: Cleaned air vents,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jack H.
01/2017
4.0
air duct cleaning
  + -1 more
The duct cleaning went really well.
Description of Work: An air duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth W.
01/2017
5.0
chimney sweep
  + -1 more
They arrived on time, and were done in 15 minutes. Everything seemed to go well.
Description of Work: cleaning of chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa S.
01/2017
5.0
air duct cleaning
  + -1 more
Professional crew, however I never received a copy of the documented services preformed which was part of the procured package.
Description of Work: Chimney sweep and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Tremirra S.
11/2016
3.0
chimney sweep
  + -1 more
They didn't know what services I paid for when they arrived.
Description of Work: Chimney Sweep and Inspection

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$89

bob G.
11/2016
2.0
chimney sweep, air duct cleaning
  + 0 more
Service guys were 2 hours late. Did not call me. Finally called and said they would "be there in 15 min." Sad last job ran over. Did not even get on the roof to check Chimney crown or cap. Did not have their so called "written inspection" so I asked for on and the guy wrote "passed on the bottom of their bill which by the way, has no company name, address, phone number, or signature My wife gave them ear plugs, since they had none, nor respirators or goggles. Be careful with this crew!
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$89

Response from MCC Cleaning & Restoration
I apologize you are not satisfied with the experience you had. When initionally booking your appointment, I let you know you were being squeezed in on a tight day so that I could get someone out as soon as possible for you and it is a window block of time. Im also sorry the technicians ran out of paperwork that day as well, like stated above and the day of your service, there were mulitple jobs to be completed that day and ran over in time, I could have emailed you over a proper invoice would you have contacted the office and let someone know you were dissatisfied. If you are concerned with the cleaning, I can have someone back out to redo it for you, just reach out to the office.

Bill P.
11/2016
5.0
gutter repair, roof cleaning
  + 0 more
Great job. Found and fixed hole in roof from branch hitting it.
Description of Work: Gutter cleaning and roof inspection and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gregory W.
11/2016
5.0
chimney sweep
  + -1 more
Two guys came out. They cleaned out the chimney and gave me their opinion of the condition. They worked hard, were polite, answered questions, and seemed competent. I'd recommend using them.
Description of Work: Cleaned and inspected chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Christine W.
10/2016
5.0
gutter cleaning
  + -1 more
It went well. The young man arrived on time and was very professional. He saw a problem with my roof. He took a picture and explained what the problem was. He did a very good job cleaning the gutters.
Description of Work: Gutters cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Theresa M.
10/2016
4.0
gutter cleaning
  + -1 more
The 2 man team arrived exactly on time, were courteous, thorough, and open to assisting with the guards. They cleaned the gutter efficiently, and cleaned all the debris from the gutters. We appreciated their approach and the quality of work performed.
Description of Work: Gutters cleaned and self-purchased gutter guards placed on the 3rd level. We installed the guards on the first 2 levels, prior to contracting MCC Cleaning service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

kevin F.
08/2016
5.0
gutter cleaning, air duct cleaning
  + 0 more
Very Professional and knowledgeable. Called him again and he installed gutter guards at a fraction of the cost of others.
Description of Work: Air Duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DINA K.
08/2016
5.0
chimney sweep
  + -1 more
It was great. First time using this company. Very professional and the person who came out to clean my chimney was very informative and gave us helpful tips. Left zero mess and was very thorough. I'm a firm believer in yearly chimney sweeping and will call on them again.
Description of Work: Chimney Sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kevin F.
08/2016
5.0
gutter cleaning, gutter repair
  + 0 more
Very professional job. On time and friendly.
Description of Work: Needed gutter gaurd repairs and gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Cynthia D.
07/2016
1.0
air duct cleaning, dryer vent cleaning
  + 0 more
Not well, service person broke dryer vent cover, initially argued he was not responsible, then purchased a new one and installed it. Estimated the job would cost over $700 and as he described it, cleaning the ductwork would be futile without doing all the other recommended work.
Description of Work: Ductwork and dryer vent cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from MCC Cleaning & Restoration
I apologize for any inconvenience you went through, I wish you could have called the office back to go over any concerns to get them taken care of if you weren't satisfied, I believe you called while a tech was still there and I returned the call and left a message for you. I remember speaking with the tech and him wanting to get the dryer vent taken care of regardless of what happened and did get it replaced for you that day. it is always recommended to clean any part of the system that is contaminated, that is why it is explained he will give you an estimate if there were to be anything additional. Again, on behalf of the company, I apologize for any inconvenience and if there is anything I can do to make your experience a more pleasant one, please do not hesitate to reach out.

Tracy S.
06/2016
5.0
air duct cleaning
  + -1 more
The service technician was very nice and professional. He was very thorough in explaining each step of the cleaning process. I felt that the job was completed in a timely matter. I feel that my air duct system was completely cleaned and disinfected as expected.
Description of Work: Did a full system check to have air vents cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

kevin F.
01/2016
5.0
chimney sweep, air duct cleaning
  + 0 more
He was very professional. He is knowledgeable about the work he's performing. Explained everything thoroughly and very friendly. He did a great job so we called him back to clean our chimney. He provided as before and after pictures what a difference. Fireplace cleaning cost $100
Description of Work: He cleaned all the air ducts and furnace in our home. He did a great job and we called him back to clean our chimney and it looks great too. It is very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amber W.
01/2016
5.0
air duct cleaning
  + -1 more
We had MCC Cleaning to our home to clean our duct work and furnace. The technician was prompt and very polite. He gave me and my wife an estimate and showed me all the parts of my system that needed to be cleaned and was very knowledgeable and able to answer all of my questions. He worked all day, nearly 5 hours and I couldn't be more impressed with the results.
Description of Work: Air Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$799

Contact information

2528 State Highway K suite 201C , O'fallon, MO 63368

restorationpro.info

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

MCC Cleaning & Restoration is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

MCC Cleaning & Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, MCC Cleaning & Restoration offers free project estimates.
Yes, MCC Cleaning & Restoration offers eco-friendly accreditations.
Yes, MCC Cleaning & Restoration offers a 10% senior discount.
Yes, MCC Cleaning & Restoration offers emergency services.
Yes, MCC Cleaning & Restoration offers warranties.
MCC Cleaning & Restoration offers the following services: Air Duct Cleaning, Dryer Vent Cleaning, , Crawl Space Cleanup, Water Damage Cleanup, Mold Mitigation, flood damage, restoration
Mold and Air TESTING

Contact information

2528 State Highway K suite 201C , O'fallon, MO 63368

restorationpro.info

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM