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Stanley Steemer

Carpet Cleaning, Air Duct Cleaning, Ceramic Tile,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com. Additional phones- (314) 423-0298, (314) 770-9999, (180) 078-3363. Additional Fax Number - (314) 432-7861.

Business highlights

77 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, tile, grout, furniture and leather cleaning, area rugs, autos, boats, RVs, water damage restoration, air duct, hardwood floor refinishing, flooring sales & installation.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.4208 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
17%
3
7%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.4
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 208 reviews

Sarah H.
08/2013
4.0
ceramic tile
  + -1 more
Intimately, I have clean tile. The original work wasn't great and when I complained on the follow up call there was a series of mix ups so it took two more visits before I ultimately had clean tile. I also felt I was being chastised for not forcefully telling the original crew that the tile didn't look clean. I can be mild mannered but I felt like I was originally led to believe the level of cleanliness produced was all the process could do. I think next time I'll just use a lot of soft scrub.
Description of Work: Cleaned bathroom tile and shower.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$149

Diane S.
08/2013
5.0
carpet cleaners
  + -1 more
Their prices were just a little bit higher than everybody else's but I was just going by their reputation. Their service was great. They were professional, they explained everything that they were doing, they told me the cost and everything was acceptable. You pay for what you get.
Description of Work: I used Stanley Steemer a year ago for carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richele M.
06/2013
3.0
carpet cleaners
  + -1 more
I don't care for Stanley Steemer - Saint Louis, MO anymore. They were good at one time, but then they changed. My experience was satisfactory. I found someone else who was much, much better. They're too expensive. It's overpriced.
Description of Work: They cleaned the carpets in four of my rooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$400

Tom K.
06/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
They have cleaned my carpets and tile floor for past 2 years. They are able to get stains out and do a great job.
Description of Work: Cleaned carpets and tile floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jim F.
05/2013
5.0
carpet cleaners
  + -1 more
Went well. No problems
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judi K.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went very good they were on time and courteous, and they didn't push me to get uneccesary.
Description of Work: They came to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda G.
05/2013
4.0
carpet cleaners
  + -1 more
Overall the service was good but they kept trying to pile on 'extra' charges. I ended up paying an extra $100 for "protect" and declined everything else. They don't move a lot of furniture but they are efficient and professional.
Description of Work: Cleaned carpet in 4 rooms plus stairs.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$294

Barbara P.
05/2013
5.0
carpet cleaners
  + -1 more
Stanley Steemer did a very good job. They were very timely, efficient and they cleaned up after themselves very well. I would say that their work really left the carpet clean.
Description of Work: Stanley Steemer steamed cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen & Joel G.
05/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
Workers were professional and efficient and accomplished exactly what I had requested.
Description of Work: Company came out when scheduled,cleaned and sealed kitchen and bathroom tile and grout. It came out looking like new--much better than I had expected. They also cleaned the carpet in two rooms. Service took about 2 hours. Very pleased with results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

ELIZABETH S.
04/2013
1.0
carpet cleaners
  + -1 more
They left the carpet soaked. I wasn't pleased with them at all. I was just so taken back by the fact that it was left all wet. I would not use them again.
Description of Work: I used the carpet cleaning services of Stanley Steemer. They put some kind of protection on it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
punctuality
5.0


Linda H.
04/2013
5.0
carpet cleaners
  + -1 more
I was satisfied with Stanley Steemer. They did a good job.
Description of Work: I used the carpet cleaning services of Stanley Steemer. They cleaned 1,800 square feet of carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Laurie B.
04/2013
4.0
carpet cleaners
  + -1 more
They did a good job. They were nice. They came on time.
Description of Work: They cleaned my carpets and some area rugs.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Mardi M.
04/2013
5.0
carpet cleaners, window cleaning, air duct cleaning
  + 1 more
They did a very nice job. The price is very reasonable. They were very punctual. They did the work and cleaned up nicely. Very polite.
Description of Work: I used Stanley Steemer to clean carpet, windows and cleaned vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Millie K.
03/2013
4.0
carpet cleaners, ceramic tile
  + 0 more
We were very impressed with what they did. They didn't charge us for the tile cleaning. They came during the weather when most people would never show. We had to help to get them out of our driveway, but that was alright. They seemed to be very pleasant, straightforward, worked hard and friendly. They came out early.
Description of Work: We hired Stanley Steemer to clean all our carpets. They also cleaned some tile.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Shirley C.
03/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Stanley Steemer staff was very quick in their response to my request for a quote.
Description of Work: Stanley Steemer did a quote for me for room cleaning and kitchen grout cleaning.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Cathy S.
03/2013
4.0
carpet cleaners
  + -1 more
Please read the post in the "services performed" section.
Description of Work: I contacted Stanely Steemer because I recently registered for Angie's List. The gal that answered the phone was friendly and did her best to give me an estimate (I wasn't sure on the size of the room). I told her that I had a 10% coupon from Angie's List and she asked me for the number on the coupon. Well, there wasn't a number. She said without that she could not give me the discount but to ask the employee when he does the work. They arrived on time. My husband ended up moving all the furniture, etc. so it would make their job easier (even though the Stanley Steemer employee, Brian, said he would have done that). It ended up costing more than the estimate on the phone because he explained to me that since the carpets have never been cleaned (they are @6 years old), it would need to be treated because the cleaning process removes the chemical on the carpet to prevent stains (something to that effect). I went ahead and agreed to the other charges and they started working. They also added a deodorizer (because my dog has had some accidents on the carpet). A day after the service call, I went to the basement and noticed a huge dark spot where the trash can was (was not there before they cleaned). I immediately called them back. They showed up this morning on time (at no charge), and retreated that area. The two guys that did the work were friendly and professional. They also send me an email with the service call information, etc. I like that. Oh, I did get the 10% off!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia M.
02/2013
5.0
carpet cleaners
  + -1 more
I thought they did a really good job. They took their time. They went over the problem areas and just were very thorough. I would recommend them.
Description of Work: I had Stanley Steemer come to clean the carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nancy N.
02/2013
4.0
carpet cleaners, ceramic tile
  + 0 more
Nothing really stood out. I think they are about average. I might just do it myself next time because I could get it just as clean.
Description of Work: I have used Stanley Steamer for carpet cleaning. We had them clean the carpet and the tile and grout.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Laura S.
01/2013
4.0
carpet cleaners
  + -1 more
They were just fine. They were pretty quick. They were very professional. They didn't disrupt anything more than necessary. They took care of the furniture, as well.
Description of Work: I use Stanley Steemer for carpet cleaning. They cleaned two rooms, a hallway, and stairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Debra S.
01/2013
5.0
carpet cleaners
  + -1 more
We had our carpets cleaned. They did a fabulous job and our carpets still look great. Would use them again in a heart beat. Really liked the two workers who did the carpet cleaning!
Description of Work: Carpet cleaning-whole house
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

R B.
12/2012
4.0
carpet cleaners
  + -1 more
Called Stanley Steemer because I had used them once before, they had done a good job, and I had a coupon from a mailing. An appointment was set-up for the following week. Was told they would come between 1:00 and 5:00 p.m. Two men arrived about 4:45, began immediately, and were finished in about an hour. I had removed the chairs form the diningroom, and most of the loose items and electronic items from the tables. They moved or worked around the other furniture. The men were friendly and worked quickly. I declined their offer for duct cleaning and to purchase a new welcome mat. A few days later the company called to ask if I was satisfied. (This was after a few failed attempts at contacting me.) I told them I though the job was good, but there were a couple of spots that could have been done better. They insisted they be allowed to re-clean the areas. I time was set-up, they came and tried again. I saw improvement in most of the problem areas.
Description of Work: Cleaned the carpet in three rooms, a hallway, and stairs.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$249

Karen C.
11/2012
5.0
carpet cleaners
  + -1 more
Stanley Steemer's carpet cleaning crew (Jonathan and Chris) did a very thorough job of cleaning our carpets. They were punctual and very professional. They worked hard and did a great job. We are completely satisfied with the results. We have had Stanley Steemer clean our carpets in the past, but this particular work crew was exceptional. We are very happy with the service performed and will use Stanley Steemer again for carpet cleaning.
Description of Work: We had our living room and dining room carpets cleaned and protected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Joyce D.
10/2012
5.0
carpet cleaners
  + -1 more
Very satisfied with cleaning
Description of Work: Cleaned all carpets and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Linnie R.
09/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The crew arrived during the time frame that was confirmed on the phone. We had scheduled to have almost all of the rooms in our home do e and the couch. They were very professional and were even great with my kids being there. They asked permission to park in the driveway and laid down tarps over our tiled entry way. We had horrible stains from my daughters getting into something red and they told me honestly that they weren't sure they could get them out - they did a test spot and were able to make it look a ton better. We ended up buying the deodorizer and protection for our high traffic areas. It's great knowing that my kids are playing on clean and sanitized carpet! I would definitely would recommend them.
Description of Work: Cleaned hallways, stairs, three bedrooms, living room, family room and sofa. Also has home deodorized and scotch guarded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John H.
07/2012
5.0
carpet cleaners
  + -1 more
They did a good job and I would recommend them.
Description of Work: They did carpet cleaning for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2205 Forte Ct, Maryland Heights, MO 63043

www.stanleysteemer.com/locations-home/mo/mo-maryland-heights

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Air Duct Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Window Cleaning,
Dryer Vent Cleaning,
Gifts,
Oriental Rug Cleaning,
Leather & Vinyl Repair

FAQ

Stanley Steemer is currently rated 4.4 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 2:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Stanley Steemer does not offer free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
Yes, Stanley Steemer offers a 5% senior discount.
Yes, Stanley Steemer offers emergency services.
Yes, Stanley Steemer offers warranties.
Stanley Steemer offers the following services: Carpet, tile, grout, furniture and leather cleaning, area rugs, autos, boats, RVs, water damage restoration, air duct, hardwood floor refinishing, flooring sales & installation.

Contact information

2205 Forte Ct, Maryland Heights, MO 63043

www.stanleysteemer.com/locations-home/mo/mo-maryland-heights

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM