Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Climate Control Heating, Cooling and Plumbing logo

Climate Control Heating, Cooling and Plumbing

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,

About us

Climate Control Heating, Cooling and Plumbing in Liberty, MO provides residential and commercial heating, air conditioning, plumbing and water heater installation, service, repair and sales. Our team has skilled professionals who have the knowledge and know how to complete air conditioning repair, as well as installing water heaters and air conditioning units. Check out our selection of products such as humidifier's and carbon monoxide detectors. Trane Dealer. 24 Hour Hotline.

Business highlights

Emergency services offered
38 years of experience

Services we offer

Air & Duct Sealing, Ductless AC & Heating., Geothermal, HVAC, Indoor Air Quality, Insulation, boiler & furnace service & repair, commercial air vent systems. Home performance assessments. Water heater service, heat pumps

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.586 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
3%
2
5%
1
5%
Showing 26-50 of 86 reviews
Sonia A.
Jul 2014
5.0
Yes, I recommend this pro
$8,200
Everyone from the dispatcher to the techs were wonderful.  They were punctual, efficient and explained every detail.  I had to call for a maintenance issue and they had a tech out there within 2 hours.  I'm very impressed with the service I received and the professional manner they all have.  It is definitely a company that deserves an "A" rating.
Response from Climate Control Heating, Cooling and Plumbing
"We appreciate your kind words and confidence in our services. We rely on quality referrals and satisfied customers. If there is anything we can do to improve our services please let us know. Thanks again for choosing Climate Control Best Regards, David Dennis"

Jon F.
Jul 2014
5.0
Yes, I recommend this pro
$130
on time , on price.
Response from Climate Control Heating, Cooling and Plumbing
"Thank you for choosing Climate Control. We appreciate your business. We rely on satisfied customers and quality referrals. Please let us know if there is anything we can do to improve our services. Best Regards, David Dennis, President"

Alex K.
Jul 2014
5.0
Yes, I recommend this pro
$250
Fine! I have a service contract with them. The service people are very competent. Their technicians were polite and seemed very knowledgeable. Their price for the new furnace is a little high.
Response from Climate Control Heating, Cooling and Plumbing
"Thanks for choosing Climate Control, we appreciate your business. Please let us know if there is anything we can do to improve our services. We rely on satisfied customers and quality referrals. Best Regards, David Dennis, President"

Sandra M.
Jun 2014
2.0
See above for whole story about how this company preys on hot customers who AC dies when it's hot outside!!
Response from Climate Control Heating, Cooling and Plumbing
"[member name removed], As the owner of the company I do apologize for anything we did incorrectly. Unfortunately it was not me that you talked with. I will find out who it was and make sure that we do not have repeat performance. We do not make a living praying on single women. In fact if I find out that our technicians are doing that they are relieved from duty. We have been in business for 27 years and have continued to grow every year because we take care of our customers. We have over 2000 Comfort Club members and strive to improve every chance we can. I do apologize that our technician misdiagnosed the issue (unfortunately that does happen from time to time), I will check into the details on this and do what I can to rectify things on our end. I totally understand your loss of confidence in Climate Control and do apologize for the inconvenience of having to go through a Holiday Weekend without air when it could/should have been repaired on the first trip. Our company certainly does have a training opportunity and we will do what we can to improve. I appreciate your feedback. If you have any additional information you would like to share with me please contact me at 816-935-2639 Best Regards, David Dennis, President"

SID S.
Jun 2014
5.0
Yes, I recommend this pro
unknown
Response from Climate Control Heating, Cooling and Plumbing
"Thanks for choosing Climate Control, we appreciate your business. We rely on quality referrals and satisfied customers. Best Regards, David Dennis, President."

Cynthia H.
Jun 2014
5.0
Yes, I recommend this pro
$7,300
Everything went well. Was a little disappointed in how much it all cost. Was given three options that were out of my price range. Had to ask for other options before we could settle on a full system replacement In my price range. Other than the price options, everything else went well.
Response from Climate Control Heating, Cooling and Plumbing
"We appreciate your feedback and totally understand the "price" factor. We are doing everything we can do to keep our cost down for the customer and always welcome feedback. We know there are other options out there and we appreciate you choosing Climate Control, we rely on satisfied customers and quality referrals. Please let us know if there is anyway we can improve our services. Best regards, David Dennis, President"

Leroy S.
Jun 2014
3.0
$9,000
I think I was promised more than I received and did not receive the follow-up I expected.
Response from Climate Control Heating, Cooling and Plumbing
"(Member name removed), Thanks for the feed back, Please accept my sincere apologies for not following up after the sale. This is one of my pet peeves and I am working with the entire team to improve the follow up process. My sales manager should be in touch with you very soon. Is there anything that I can do to help improve your experience? I welcome any suggestions to improve our customer service. We rely on satisfied customers and quality referrals. I look forward to your feedback. Regards, David Dennis, President"

Dee W.
Jun 2014
5.0
Yes, I recommend this pro
$7,000
unknown
Response from Climate Control Heating, Cooling and Plumbing
"Thanks for choosing Climate Control, we understand there are lots of choices in companies and we strive for 100% customer satisfaction. If there is anything we can do for you please let us know. We rely on quality referrals and satisfied customers Regards, David Dennis, President"

Lisa P.
Jun 2014
5.0
Yes, I recommend this pro
$12,000
unknown
Response from Climate Control Heating, Cooling and Plumbing
"Thanks for choosing Climate Control. We rely on satisfied customers and quality referrals. If we can do any thing else please do not hesitate to call. Again thanks for choosing us, we know there are lots of companies out there and we want to continue to be our service provider. Regards, David Dennis, President"

Ralph L.
May 2014
5.0
Yes, I recommend this pro
$30
I have an on-going contract with Climate Control which includes semi-annual check ups and servicing. I have used them for at least 2 years, based upon Angie's List. There is always a recommendation for something to add, i.e. mold eradication ultra-violete system, but there is no presssure when I have said "No thank you." The service techs have always appeared to be very professional and knowledgable. I have recommended them to my neighbors.
Response from Climate Control Heating, Cooling and Plumbing
"We appreciate your trust in Climate Control, if there is ever anything we can do to improve please let us know. We rely on satisfied customers and quality referrals. Regards, David Dennis, President"

Ryan B.
May 2014
5.0
Yes, I recommend this pro
$600
My experience with them was fantastic.  They came within an hour or two of me calling.  They just explained all the options and did a really thorough job.
Response from Climate Control Heating, Cooling and Plumbing
"We appreciate your confidence in Climate Control, if there is anything we can do to help please let us know. We depend on quality referrals and satisfied customers to row our business. Thanks again,. David Dennis, President"

Yulonda S.
Feb 2014
5.0
Yes, I recommend this pro
.
Response from Climate Control Heating, Cooling and Plumbing
"We appreciate your business. Thank you for the positive report. If there is anything we can do for your friends or family please let us know. We rely on satisfied customers and quality referrals. Best Regards, David Dennis, President"

Nick G.
Oct 2013
5.0
Yes, I recommend this pro
$45
Arrived on time, very professional, great job. We will use this provider again, Recommended to all.
Response from Climate Control Heating, Cooling and Plumbing
"Thank you for choosing Climate Control, we appreciate your business and look forward to many years of service. We rely on quality referrals and satisfied customers. Sincerely, David Dennis"

Robert B.
Sep 2013
5.0
Yes, I recommend this pro
Very thorough. Answered questions about upgrading system.
Response from Climate Control Heating, Cooling and Plumbing
"[member name removed], Thanks for the great review, we appreciate your confidence in Climate Control and look forward to working with you moving forward. We rely on satisfied customers and quality referrals. Best Regards, David Dennis, President"

Dennis S.
Jul 2013
5.0
Yes, I recommend this pro
$1,050
Great.  Very professional.  Neat and tidy.  Work done quickly with minimal disruption.
They also installed my Trane HVAC system a few years ago and they service it every six months.
Response from Climate Control Heating, Cooling and Plumbing
"[member name removed], Thank you for your continued trust in Climate Control, We appreciate your business. We rely on quality referrals and satisfied customers. As always if you see any area where we can improve, please let us know. Best Regards, David Dennis"

Larry F.
Jul 2013
5.0
Yes, I recommend this pro
$8,000
The people at Climate Control were quick to return my calls and set up an appointment to give me an estimate the next day. The salesman was professional and knowledgeable. Installation was quick and easy and went as scheduled with the exception noted below. Installers were clean and courteous and always put on "booties" when entering the house. They even diagnosed and repaired a minor issue with one of my furnace blowers that they noticed when completing installation!!
I only have two minor complaints. First, after I signed the contract, installation was set for the next Monday. On Friday, I got a call that they had to push back installation until Wednesday due to a large commercial installation that they had to complete. Not a huge deal as I was able to rearrange my schedule to do this, but it was frustrating. That's why I gave a "B" for punctuality.
Second, even though I tried to tell everyone that would listen, they still have my name wrong on all the paperwork and in their records.!
Response from Climate Control Heating, Cooling and Plumbing
"[member name removed], Thank you for the feedback. I apologize for any inconvenience and have asked my staff to get the names and information correct in our system. We do appreciate your business and confidence in our technicians. We will do our best to improve as we move forward. We rely on quality referrals and satisfied customers. Thanks again. Sincerely, David Dennis President"

Dennis M.
Jun 2013
5.0
Yes, I recommend this pro
$649
My mother's air conditioner quit working on June 13.   I gave her the phone number of a couple of companies from Angie's List.  She called  the first one and said they would not be able to get out until next week.  She then called Climate Control and they said they would have someone in the area the next day.  They said he would be out some time between 8AM and 4PM the next day.  They called a little after 10AM and said they were on the way.  I had looked at the system the day that it failed but had no way of diagnosing the problem.  John Brumfield was very polite and proceeded to diagnose the problem.  When he went into the house he even put on little blue booties.  He determined that the outside fan motor was not working and the capacitor for it was bad.  He gave my mom about six different options.  I asked if they had a seniors discount.  John said they had but discontinued it.  I pointed out that they still showed a seniors discount on Angie's list website.  He agreed on the spot to allow the discount.  She chose one of the  less expensive options.  John had a fan motor and capacitor in his truck so he then went ahead with the work.  He had the system up and running in a little over an hour.  From the time he arrived to the time he left was about 2 hours.  John said he had worked for the company about three years and that he enjoyed the work.  The price also included a year's membership in their Comfort Club which provides for two service checkups in the following year.  Overall, Mom and I were very satisfied with the work.  It did seem a little expensive but it was worth it to get the system up and running so quickly.
Response from Climate Control Heating, Cooling and Plumbing
"Thank you for the kind words, we appreciate your business and look forward to serving you and your family. We rely on satisfied customers and quality referrals. Thanks again, David Dennis, President"

Jack J.
Jun 2013
5.0
Yes, I recommend this pro
$180
It went fine. They come 2 times a year.


Response from Climate Control Heating, Cooling and Plumbing
"[removed member name], Thank you for the kind words, we appreciate your continued business. We understand you have choices and our goal is to make Climate Control the only choice for HVAC and weatherization needs. We rely on quality referrals and satisfied customers. David Dennis, President"

KEVIN W.
May 2013
5.0
Yes, I recommend this pro
$9,500
This was a great experience from the first contact.
Comfort Specialist/Salesman Scott arrived right on time for the scheduled system evaluation/estimate.  He did a thorough inspection of the existing system to determine possible reasons for failure.  He then calculated the correct system capacity needed by using the houses square footage and number of windows.  He also looked into the attic to see if there were problem areas that needed to be addressed for optimum system performance.  He then was able to sit down at his computer and provide me with an estimate on the spot before leaving.  Later when I had questions and was considering a bid at a lower price point, he arranged to come back out to the house to explain in more detail what they had planned for our installation and why it would be beneficial to our home.  Once I accepted the bid, Scott was able to schedule an install crew for the day I desired.
On install day, Dave (the business owner) and Dan arrived at 8:00, joined slightly later by Scott to go over the planned installation.  All wore booties over their shoes while inside, and Dave immediately put plastic down to protect the carpet in the areas that they would be working.  Dave worked hard to get our AC going that day, but ran into an electrical problem that he was unable to solve.  He and Dan worked hard until 7:00 pm, but finally had to give it up for the day after apologizing for the inconvenience.
The very next day at 8:00 Dave was back on the job, he brought in a senior electrician who was able to troubleshoot the electrical snafu to a shorted wire.  From there Dave was able to get our system on and cooling, then he finished up the remaining duct modifications and humidifier hookup.  After all work was complete he went through the paperwork and thermostat operation with me before leaving at 5:00 pm.
Everyone I came in contact with was very professional, polite, punctual, knowledgeable, and hard working.
Their price may be higher than some competitors, but I believe the service they provided was worth the extra cost.  We've been enjoying greatly improved performance from the new system.
Response from Climate Control Heating, Cooling and Plumbing
"(Member name removed), Thank you for the kind words, we value your customer experience and hope to earn referrals by quality installs and service. It was a pleasure to meet you and we look forward to a long term partnership. Best Regards, David Dennis, President"

Jacque F.
May 2013
1.0
$135
Finding myself at home recovering from a medical event in
Feb, I decided to get things done around the house.  One on the list was an HVAC service, since I
knew we had missed the annual servicing in ?12. 
I could not find the file for our regular HVAC people.  After checking on the internet, I decided
upon Climate Control Heating and Cooling, in Liberty, Mo.  I set the service appointment and the
technician came out and did a regular tune-up on the system.  Upon leaving, Travis advised me that because
he had cleaned the blower and that it had been very dirty, it would be making
an extra loud sound because the blower would be pulling harder now that it no
longer had dirt.  However, he said, after
a few days it will settle down. I?m not knowledgeable about motors and such so
I thought nothing of it.  Boy WAS it
LOUD.  It sounded like a jet engine.  After a week of this and other problems, I
called Gene at Climate Control and told him that the sound of the blower was
still very loud, the thermostat had been behaving quite erratically since the
tune-up and that the whole system was cycling very awkwardly.  I was concerned because none of these issues,
nor any others, had been in the system prior to the tune-up.  Gene assured me that he would send someone
right out.  The second technician,
Justin, came out and said that he and the first technician, Travis, had spoken
about the blower and that Travis could take care of it.  He spent some time with our HVAC system and
then came upstairs to tell me that the blower was just about shot and that we
need to replace it either now or sometime really soon as it was just about
shot.  Travis gave me quotes of about
$800 to replace the blower.
The system continued to work erratically and with problems, which
I thought highly suspicious considering there had been no problems prior to the
tune-up.  After further searching, I
finally found the name of the trusted HVAC people that we had used before and
decided that I really needed a second opinion about  the NEW problems having arisen in our
system.  To negate any comments that
Climate Control of Liberty might counter with ( i.e.that?s just a competitor
bad-mouthing us), I also called a friend of mine who is an HVAC construction
engineer to FIRST give his opinion.  He
came and looked at the system and determined that the blower was just
fine.  The fine folks at Arctic Air had
arrived while my friend was still here. 
My HVAC engineer friend and Arctic Air tech discussed that the blower
was operating very well.  Arctic Air tech
took the front panel off and immediately saw what the problem was:   in the basic hook-ups, our system had been
re-hooked into something other than the Heat Speed Relay causing the blower to
not cycle as it should.
So, two technicians from Climate Control of Liberty, came
out and our system was reset in a very basic way, so that the blower would
5401 appear as if it were malfunctioning and needed replacing.
Response from Climate Control Heating, Cooling and Plumbing
"After further review of the complaint at [Member's address removed,] our electronic records show that there is no such address (per Google Earth Search Engine). In addition to not being a legitimate address we have no electronic record of ever performing work for [Member's name removed.] We will stand behind our work 100% and refund any moneys paid to Climate Control. All I ask if there is anyone who is going to bash my company or my employees is that all facts be 100% true. Based on the review that has been posted this is not an accurate review. It is my understanding that Angie’s list was built on honesty and people being able to post reviews about good or bad experiences. I’m totally good with that concept. However any post that is posted should be 100% accurate or not posted at all. This post is very damning and based on information provided I can’t even follow with them to attempt reconciliation. It appears to me that if I really wanted to I could sign up as an Angie’s list member, pay my fee and then I could start writing reviews about any company I wanted. Using any name I want and just say yea that person lives with me. My request is that you hold the member accountable to 100% accuracy or remove the post. If you choose not to do either, then I would like the information above posted with my response to the review. Sincerely, David Dennis"

Kelly H.
Mar 2013
5.0
Yes, I recommend this pro
$312
Climate Control are always professional, they make sure they don't make a mess in my house, and they do their job. With an annual contract it's not a bad deal, it's not something I have to remember, and they send me out reminders to call for an appointment. 
Response from Climate Control Heating, Cooling and Plumbing
"[member name removed], Thanks for being a loyal Comfort Club Member, we appreciate the confidence you show in our techs. We look forward to many more years of serving you. Best Regards, David Dennis, President"

Janeel S.
Feb 2013
5.0
Yes, I recommend this pro
$500
We are very impressed with Climate Control.  We should have watched Angie's List to see if there was any response to our review but never thought to do so.  It was definitely worth giving them another opportunity to redeem themselves which they did in stellar fashion.  Their work this time was as it had been the first few times we had used them.  We are grateful the owner really cares about his customers and shows it.  We were also informed that the workman who convinced us to pay for things which didn't need to be done is no longer with the company.   § 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab q w e r t y u i o p [ ] Return capslock a s d f g h j k l ; ' \ shift ` z x c v b n m , . / shift English Deutsch Español Français Italiano Português ??????? alt alt Preferences
Response from Climate Control Heating, Cooling and Plumbing
"We appreciate the second chance. I'm glad that Mark and John were able to work through and resolve the issues with the sytem. Thanks again for your trust in our team, We rely on satisfied customers and quality referrals. Regards, David Dennis, President"

JOE D.
Jan 2013
5.0
Yes, I recommend this pro
$11,000
The crew showed up on time and were well equipped to do the job. I watched every move from start to finish -- these guys know what they are doing, it was definitely not their first rodeo. They had the right tools for every step of the way and even had the workflow designed to make best use of every trip out to the truck (e.g., they would bring what they needed to get started, then on the way back to get more, they would take debris from the work done so far back to the truck. This kept the work area reasonably clean and made room for the new items coming in the door. ) The workmanship was fantastic. The equipment was installed in a professional manner. They took extra time to properly level, align and secure the equipment -- fully expected but it was nice to see the perfection of the completed job. They installed changes to make the airflow more efficient in both the discharge and the return air duct. They kept the wiring neat and organized and securely fastened it with zip ties. They replaced ALL of the junction boxes, the circuit breaker and installed a surge protector for the condenser unit. They fully demonstrated and tested all features to make sure everything was functioning properly and so we'd know how to use the new system (ha...that was the easy part, the thermostat can be operated by a child!) They also replaced our dryer vent (it was previously vented right on top of the AC condenser unit ... now we won't have lint build-up on the AC unit!) When they were done, the work area was cleaned up (actually, our basement has never looked better! They swept the whole thing!) And they removed and disposed of all the old equipment and debris from the install. They even wore baggies on their feet whenever they were in the main living area of the house. There was a minor issue with the humidifier drain but they came right out the next day when I called and they fixed it right away.
Response from Climate Control Heating, Cooling and Plumbing
"Member, Thank you so much for the kind words and great review. We do value the feedback from customers and strive to provide the best possible service we can. I will definitely share this review with my team. We rely on satisfied customers and quality referrals. Your confidence in our team is greatly appreciated. Our installers (and techs) invest hundreds of hours each year to stay informed and educated on the new equipment. Thanks again and we look forward to a long term relationship. Best Regards, David Dennis, President."

Richard J.
Dec 2012
5.0
Yes, I recommend this pro
$150
Everything went great with Climate control.  They arrived on time and performed an excellent service.
Response from Climate Control Heating, Cooling and Plumbing
"Glad we could help, we look forward to serving you for many years. We rely on quality referrals and satisfied customers."

Peter C.
Nov 2012
5.0
Yes, I recommend this pro
The technician arrived on time and spent a full hour cleaning and testing the furnace. I have payment plan with Climate Control, for 2 cleanings a year, spring AC and fall furnace. I know I might be able to save a little on that by paying at the time of service, but I like not having to worry about the cost. They installed the AC unit several years ago. So when it came time to have the furnace cleaned, I called them. The technician installed a filter bracket in the furnace at no charge. The was not one when it was first installed, and I had a make shift shim holding the filter in place. He offerred me the service contract instead of paying the full fee for the current visit. Each subsequent cleaning has been great, arriving on time, and performing quality work.
I have had other companies in the past with the 10 min "everything'sfinehere'syourbill" service.
Response from Climate Control Heating, Cooling and Plumbing
"We appreciate the kind words.We pride ourselves in being providing the best possible tune-up and customer experiance that we can. Our techs invest hundreds of hours each year in training to stay on top of their game. We beleive it shows in the work they perform. Thanks again for having confidence in our team. We rely on satisfied customers and quality referrals. Sincerely, David Dennis, President"
Showing 26-50 of 86

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Climate Control Heating, Cooling and Plumbing is currently rated 4.5 overall out of 5.

Climate Control Heating, Cooling and Plumbing accepts the following forms of payment: CreditCard

No, Climate Control Heating, Cooling and Plumbing does not offer free project estimates.

No, Climate Control Heating, Cooling and Plumbing does not offer eco-friendly accreditations.

No, Climate Control Heating, Cooling and Plumbing does not offer a senior discount.

Yes, Climate Control Heating, Cooling and Plumbing offers emergency services.

No, Climate Control Heating, Cooling and Plumbing does not offer warranties.