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Roto-Rooter Plumbing & Water Cleanup

4.5(
270
)

Plumbing, Drain Cleaning, Sewer Cleaning,

... +8 more

About us

Additional phones - (816) 398-7573, (816) 472-7686. Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter. Additional email - rotorooter.callcenters@rrsc.com.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipe work, water heaters, septic tanks & video camera line inspection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5270 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
13%
3
5%
2
3%
1
8%
Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Write a review
Showing 251-270 of 270 reviews
James Y.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleaned out swear line to the city. Fast service and great techs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Ramona B A.
06/2015
1.0
drain cleaning
  + -1 more
unknown
Description of Work: Had a backup on main sewer line to lagoon. Nice gentleman came out, looked at it and had no idea of how to determine the cause and how to repair it. His boss came out on Mon, looked at it, and decided his company was not able to fix it. Contacted Leavenworth County Planning and Zoning and was given a list of county licensed companies for drain and sewer service in county. Roto-Rooter was not on the list. Work was done the following day by a company on the county list.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$208
Gregory B.
06/2015
5.0
drain cleaning, sewer cleaning
  + 0 more
fast and professional.
Description of Work: cleared main drain, and provided a camera view of line to street connection. provided action to take maintain the line for future use
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Kathryn G.
05/2015
4.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Cleaned out line from garbage disposal. It works fine.
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
David M.
05/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$130
Tom S.
04/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Cleaned out roots from sewer to street. Did a good job, but overpriced. |
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$300
Pamela H.
01/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: Unclogged main drain that backed upkitchen sink.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Don R.
12/2014
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: I have used them several times to clean out main sewer line. They gave me a bid for replacement but I used another company because they were not competitive.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
PETER S.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: Installed a new kitchen faucet. Arrived on time and completed the work with no problems.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Shanna D.
09/2014
5.0
plumbing
  + -1 more
They were good.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
bruce M.
06/2014
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Ralph B.
05/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They cleaned out the drain in the garage. Very good service and Professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Nicole B.
03/2014
3.0
drain cleaning, plumbing
  + 0 more
I did not use this service
Description of Work: Would not give price on phone to open a drain. Came out and said it would cost 250+ to open a simple drain.
Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Kathryn G.
12/2013
5.0
drain cleaning
  + -1 more
Cleaned Kitchen Sink drain line
Description of Work: I used ROTO-ROOTER PLUMBING AND DRAIN SERVICES
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Teryn J.
07/2013
1.0
plumbing
  + -1 more
didnt let them do it
Description of Work: Said they would have to jet spray and would cost four hundrreds. It would flood my baesment
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Tom L.
01/2013
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They unclogged a drain. It was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro
Elaine D.
07/2012
5.0
plumbing
  + -1 more
Very good!
Description of Work: Work performed was insufficient, but when I contacted them a manager contacted me and said he would send someone right away...he did.... the tech was here in less than 1hr!!!...performed work...corrected the problem...no extra charge!! Great management!!!! Thanks!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
MONA R.
11/2010
1.0
drain cleaning
  + -1 more
unknown
Description of Work: He took the grease out of the kitchen drain. It was clogged up. He mentioned that we needed new toilets but he did not do anything with that at this time. He left the kitchen in a mess. What we needed done he did not do because he could not get to the main drain with his machine. So we ended up paying for something that never got completed. When I called to inquire about the work I felt they did not do, they told me that what they did the right work and that the charge was correct. They did send someone else out and he didn't do anything.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Roto-Rooter Plumbing & Water Cleanup
The original service call was performed on September 13, 2010 to clear a kitchen sink stoppage. There was grease in the line and the grease was removed and the kitchen sink line cleaned. Three weeks later, on October 4, 2010, we recieved a call that the toilets were not flushing. We explained to the Member that the new stoppage was a seperate problem and not related to the work we did previously. In either case our service manager agreed to send a service technician at no cost to the Member and access the situation. When our technician arrived he found that the kitchen sink was still working fine but the toilet itself was stopped up. We decided to go ahead and take care of the toilet stoppage at no charge to the Member in the spirit of customer satisfaction. Upon inspection of the toilet it was determined that the toilet did not have sufficient flushing power due to the age of the toilet and mineral deposit buildup. We recommended the toilet be replaced but to date we have not heard back from the Member. Short of replacing the Member's toilet at no charge we feel we went above and beyond to make sure the Member was satisfied.
Vicki J.
10/2008
5.0
plumbing, drain cleaning
  + 0 more
They did a good job.
Description of Work: They cleaned 100 feet main line.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
Sylvia H.
11/2007
5.0
plumbing
  + -1 more
They have been fabulous.
Description of Work: They came out to fix a leaky sink, put in a new toilet and new pipes.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575

Contact information

1550 Liberty St, Kansas City, MO 64102

https://www.rotorooter.com/kansascitymo/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Water Heaters,
Excavating,
Septic Systems,
Flooring Sales and Installation,
Water & Smoke Damage,
Playgrounds

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
Yes, Roto-Rooter Plumbing & Water Cleanup offers eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential and commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipe work, water heaters, septic tanks & video camera line inspection.

Contact information

1550 Liberty St, Kansas City, MO 64102

https://www.rotorooter.com/kansascitymo/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day