The next terrible rain it didn t leak! He was quite fair on his price.
Description of Work: He did a repair, but it rained and my roof still leaked. He came out again and explained things to me and redid the roof at no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lindy B.
09/2008
5.0
roofing, chimney repair
 + 0 more
Chris zipped over to give an estimate and upon seeing the situation and after we agreed upon services, he even got back over after 5:00 pm to do some stop-gap repair. I was in an emergency situation and he took care of the problem immediately. After some sprinkles, he and his colleague returned to fully complete all that he said he would do and the proof is in the fact that we have no hint of any leakage around our fireplace, at peaks, under eaves, etc. All looks good now after the two days of drizzle. Most of all, Chris Owen does what he says he will do. He is a man of his word and he knows how to repair home exteriors.
Description of Work: Chimney flashing and roof flashing where tied to main portion of house. Basically some roofer threw up shingles on some elderly woman's home and NEVER finished the job! Every tuck point needed some attention, even had to reconfigure where a shoddy roofer lined up shingles as opposed to staggering them as they should be. Chris knew how to look for every weakness in this roof that I now own.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Susan N.
08/2008
5.0
roofing
 + -1 more
He arrived promptly on the same day as my call. He did the inspection and made a recommendation that I file a claim for roof damage because of hail.
Description of Work: Chris inspected my roof because of a water leak.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY B.
07/2008
4.0
gutter cleaning, roofing
 + 0 more
I thought that most of the work that he did was good. It's just that the one spot on the roof that was most expensive to fix, still leaks. I gave him a call a month ago and told him that the roof still leaked. He told me that he would be out to fix it and he still has not.
Description of Work: I had this company clean and cover my gutters. They also repaired my roof in several spots.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$1,240
James S.
07/2008
5.0
roofing
 + -1 more
Everything went great from start to finish. I called Chris and he came by that afternoon and gave a me a bid on the spot and suggested the gutter guards. He explained the problem I was seeing with the raised shingles and pointed out some problems with the seals on some of the vents. Chris thought the roof was in better shape than our inspector did which was a relief. He thought it might be a week or two before he could do the work but was actually out the next day due to a cancellation and completed all the work that day. The work was great. He even sealed an area on our porch while he was at it. Also, I suggested that the helicopter seeds from our front tree might penetrate the gutter guards he brought and after seeing the seeds he agreed and told me about another option. He went and picked them up right away. I was very impressed with his ability to get everything done so fast and I felt like I got a great deal considering how much he did.
Description of Work: Fixed shingles that popped up, replaced some shingles, replaced boots/sealed vents, and cleaned gutters/installed gutter guards. Did a general check-up and sealed anything he saw that needed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$840
Response from Roof & Home Exterior Repair Specialist
THANK YOU SO MUCH FOR LETTING US TAKE CARE OF YOUR HOME REPAIR NEEDS.
Michael C.
07/2008
4.0
roofing
 + -1 more
I call this company so far all he has done is give me an estimate of $800 he is suppose to come out after the 4th of July, to start removing shingles and start to replace my roof.
Description of Work: I need a new roof, this one is old and needs tore off and replaced with no shingles.
Rating Category
Rating out of 5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$800
JENNIFER C.
07/2008
5.0
plumbing, roofing
 + 0 more
I called Chris in the morning and he came out that afternoon to inspect and repair the plumbing pipes. I had gotten two other estimates that were much higher than Chris's and I had two other roofers tell me there was more work to be done on the roof than what Chris thought was necessary. Chris was punctual, did the work quickly and the price was very reasonable.
Description of Work: Chris came out on the same day I called him to inspect the roof and to replace two plumbing pipes and to seal around a third.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Larry B.
06/2008
1.0
chimney repair
 + -1 more
Never showed up. Called and spoke to Chris 3 times. 1st time came, gave estimate, and seemed professional and committed to have the work done with in a week for a fair price. My family left town for the summer and I came back through town a few weeks later for work only to find nothing had been done. I called Chris, he said they had been extra busy and he would get to it that week. When I came back in town 2 weeks later the work was not completed. I just called this morning and Chris said "This doesn't make any sense, why wouldn't you have hired someone else by now; we've obviously messed up your paper work and must have put something in the wrong column." I was dumbfounded, I didn't know what to say because he was right, and I guess I should have found someone else. I'm very embarrassed because my good neighbors have been coming in after each storm and cleaning up my basement. I feel like an idiot because I told them it was taken care of twice.
Description of Work: Services were not performed. I had some leaking around my chimney and front porch. See story about Chris below.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Roof & Home Exterior Repair Specialist
PLEASE ACCEPT OUR SINCERE APOLOGY FOR ANY INCONVENIENCE THIS MAY HAVE CAUSED YOU. WHEN YOU CALLED, AND I WAS ATTEMPTING TO EXPLAIN THAT YOUR NAME HAD BEEN RECORDED IN THE WRONG CATEGORY, BEFORE I COULD LOCATE YOUR INFORMATION, YOU TOLD ME TO NOT WORRY ABOUT THIS JOB ANY LONGER. THEREFORE, I REMOVED YOUR NAME FROM OUR COMPANY LOGS.
ANGELA W.
06/2008
5.0
roofing
 + -1 more
He came out the same day I called. He told me there was a flat fee up front, and I did not even have to be home during the work. He even guaranteed the work for a year. I did not meet him, but he seemed professional on the phone. I would use him again in the future and would recommend him to others.
Description of Work: They fixed a leak on the roof.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
BRYAN S.
06/2008
5.0
roofing
 + -1 more
Came and gave an estimate the same day I called. Temporarily sealed the issues and said he would be back next week to make the permanent fixes. Instead, he showed up the next day that finished the repairs because he had some extra time. Prompt, courteous and responsible.
Description of Work: Had leaking from our roof in 2 places. Replaced seals around pipes on roof and sealed cracks around chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Tom H.
06/2008
5.0
roofing
 + -1 more
Got Chris's name off of Angie's list along with a couple of others. Chris's estimate and total price was over 50% less than the one other roofing company that gave me an estimate. I'm not a roofer but everything looks fine and there is not water coming into my house. Needless to say I am very satisfied with Chris's work.
Description of Work: Replaced shingles on roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
GREG L.
06/2008
5.0
gutter repair
 + -1 more
The work was done very well and I was very happy with it. He was easy to work with, responsive, and the price was fair. Originally I was just going to have him repair the down spout and I decided to have him put on the guards on the gutters to keep the leaves out because they were getting clogged with leaves.
Description of Work: He replaced a front down spout on my house. He put guards on the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Steven H.
05/2008
5.0
roofing
 + -1 more
OUTSTANDING! Chris Owen quickly diagnosed the problem areas on our roof and performed the necessary repairs at a reasonable price. Since his work, we have had several hard rains and I have not noticed any further leaks. This guy is awesome. I will definitely be using him again. He knows his stuff!
Description of Work: Contractor was to repair the problem areas on the roof that was causing rain to come through the chimney and that was also creating swelling of two exterior doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
KAREN G.
05/2008
5.0
roofing
 + -1 more
The night before I called Chris I had water literally gushing down one wall in my kitchen. Chris came out the same day I called him and assessed the problem. He indicated he would fix it within a week but two days later, on a Saturday when it was promising to rain, he came out to fix it before it rained and created more problems. Overall, I had a very positive experience with Chris. He gave great customer service at the quoted price and was very nice and pleasant to work with.
Description of Work: Completed a repair that I had attempted but did not correctly execute. Determined location of leak and fixed that as well as provided some advice and discussion about other potential problems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Paul J.
05/2008
5.0
chimney repair, house painters
 + 0 more
Chris did some work for us on our roof. We were so happy with his work, we scheduled him for another job that we had been planning for quite some time. We needed to get all of the trim on our home fixed and painted. There was a lot of trim that had lost its paint and needed scraped. He also did some repair work around our chimney and some other vents while he was here. Chris came in and had it done in one day - and did a great job. Looks great!
Description of Work: Repaired and painted all of the trim on our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$830
Paul J.
05/2008
5.0
roofing
 + -1 more
Chris Rocks!! My wife called me one morning at work and said that an 8' section of our shingles came off and there was a thunderstorm that was coming in that afternoon. I quickly got onto Angie's list and up came Chris' phone number. I called him and within 2 hours he was there and had the problem fixed - and he did it for a very reasonable price. In fact, we had a trim/paint project for him - but that is a different blog post. Great work Chris.
Description of Work: Chris fixed a section of shingles that had blown off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Ann S.
04/2008
5.0
roofing
 + -1 more
I called Chris one afternoon and he answered directly. He came out the next day to take a look at my problem. He gave me a quote right then and then came out a little over a week later to do the repair. I found him to be extremely knowledgeable and trustworthy.
Description of Work: I had a stubborn roof leak that needed to be repaired. Chris Owen found the problem (which others had missed) and fixed it. It has rained a few times since then, sometimes hard and there is no sign of leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Jill B.
03/2008
5.0
roofing
 + -1 more
Chris came to offer a bid within a day and charged me only for work necessary to pass inspection, not a whole bunch of stuff I didn't need. A week or so later it rained and I discovered I had a leak that even the inspector didn't catch so I called Chris back. Not only did he locate and fix the leak but didn't charge me extra because he "didn't catch it the first time". He was very nice, very professional, did everything he said he'd do and for a very fair price.
Description of Work: Prior to listing my house for sale I had an inspection done, which revealed some missing shingles and flashing in need of replacement/repair, plus evidence of birds getting into my attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
SHARI R.
03/2008
5.0
roofing
 + -1 more
It went very well. Chris responded to my call right away and came out that same day to take a look and give estimate. Work was scheduled for following week but he called over the weekend and asked to come out on Sunday since it was going to rain most of the week we were scheduled. He and his helper got right to work when they arrived and showed us the problems and what they had done to repair. Final cost came in under his original estimate. It has rained quite a bit since the repair and no sign of a leak! Very satisfied with the work and company.
Description of Work: Repair of two roof leaks - one where the original roofers laid the valley incorrectly and one where the original roofers left a space (i.e. hole), and also re-caulking the vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Char G.
03/2008
5.0
roofing
 + -1 more
Chris Owen and his son Jeramy had worked for me before. Owning a 100 year old house, my husband and I have had dealings with many repair people over the last few years from the time it became our home. As I was highly pleased with the work I had Mr. Owen and his son do previously, and the fact that I knew without a doubt I could trust them, I knew Mr. Owen's company would be the one to call when I found evidence of leaking in the upstairs of my home. I called Mr. Owen and he came out the same day. He got up on the roof to check things out and gave me my estimate that afternoon. He and his workers started work the next week, yes, even in the freezing weather! They all worked hard from start to finish until the job was done. A week later we had heavy rains. Not one leak did we have. But then, I never doubted that.
Description of Work: This is from the repair bid sheet given me by Chris Owen: 1.Tear off all shingles 2.Repair all bad wood 3.Install 3 tab shingles to match lower roof. 4.Install size 15 felt 6.Repair vent pipe 7.replace flat roof with torch-down 8.Install metal edge. The price was $4,800 to be paid $2,400 up front and $2,400 upon job completion. This has a five year guarantee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
W Jeff L.
02/2008
3.0
roofing
 + -1 more
They tried really hard but weren't able to fix the roof. They tried several times to repair it but I decided to go with another company.
Description of Work: They came out to repair my roof.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$1,200
JEANNINE H.
02/2008
5.0
gutter repair, insulation, roofing
 + 1 more
The top of my house looked like Swiss cheese. It was an embarrassment. I researched and looked for someone dependable I could afford. Chris originally bid on just doing the roof and repairing the underside. I have a very deep soffit requiring a lot of work. He explained what needed to be done, how and why. He agreed to work within the budget I had and began work within a short time. They worked in snow, rain and bitterly cold weather to get the job completed in a timely fashion. After about the third day of work I was very pleased with things and when he gave me a bid on the gutters, the insulation and painting I asked him to do those things also. One day my street hadn't been cleared but they parked at the top of the hill and walked down to my house. That may seem small, but many repairmen, etc. refuse to do that so I was surprised to see them. My neighbors have commented on how nice things look and were impressed with the way they worked.
Description of Work: They replaced the roof and gutters and repaired the badly damaged soffit, etc. They also replaced the insulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Lori B.
12/2007
5.0
roofing
 + -1 more
The service was excellent. I called Chris to see when he could come out and look at my roof. He came out within 2 days and identified the problem. Chris indicated that his crew had a full workload, but he would fit me in the following week. Chris' son Jeremy came out the following week and replaced the vents. The work was done professionally and the crew cleaned up the area when they were finished.
Description of Work: I had a small leak in my bedroom. Chris Owen came out to inspect the roof and found several large holes in the 8 vents on my roof. Chris said the vents would need to be replaced in order to stop the leak. Once the vents were replaced the leak was eliminated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
JAN B.
12/2007
3.0
roofing
 + -1 more
I had a leak in the kitchen and garage. His estimate was in line with other companies, except theirs included new shingles, and I didn't know his didn't. He did not put any new shingles in, and was only here for 3 hours. I think the price is too expensive since there were no new shingles. I am waiting to see if the leaks come back. Nothing about this service is what I expected. In the future, he should provide a written estimate with detail.
Description of Work: He did roof repair for me.
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$840
Julie B.
11/2007
5.0
roofing
 + -1 more
Chris's son originally came out to look at the damage the day after I called him. Chris was out of town at the time. I waited a couple of weeks for Chris to return in order for him to look at the roof as well and do the job. He returned my call the same day after coming back in town. The following day he looked at the roof and gave me an estimate of cost. I agreed to the job and he was there the following day to begin repairs. He had a lot of difficulty finding shingles to match the east side of the roof but was able to find some that were similar but not exact. Still not satisfied with the shingles not being exactly what he needed he drove across town and was able to locate shingles almost a complete match. The other shingles on the roof had been discontinued and the company that made them was no longer. He went well out of his way to satisfy. He was very meticulous. He was very well priced compared to other estimates. We were very pleased with his work. He was very professional.
Description of Work: A roof replacement/repair was done to the west side only of my mother's home. All the shingles on this side of the house had to be torn off and replaced. The exhaust vents were replaced as well. A tuck and point repair was done to the chimney due to some serious decay of the chimney from the house being so old. A four foot piece of downspout was to be replaced, but instead of having that done since the dent was so minor, they offered to cover a section of the guttering in that same area with gutter covers instead. This portion of guttering was below a walnut tree and was very clogged.
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Service Categories
Roofing,
Gutters,
Finished Carpentry and Woodworking,
Exterior Painting,
Gutter Cleaning,
Chimney Repair,
Siding,
Plumbing,
Handyman Services,
Roof Cleaning,
Doors,
Chimney Caps
FAQ
Roof & Home Exterior Repair Specialist is currently rated 4.7 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Roof & Home Exterior Repair Specialist accepts the following forms of payment: Check