Midwest Heating Cooling & Plumbing

They always do a good job when they come out to tune up our air conditioner and furnace. They have helped to keep our air running well.

Fantastic System work perfect now. Very satisfied

We needed a new home air conditioner to replace a 10 year old heat pump that had developed leaks in the core. The salesman for Midwest was very helpful in helping us determine whether to replace the heat pump with another heat pump or switch to an air conditioner. He carefully asked questions on our preferences to help us determine what type of unit to purchase. He explained the technical terms in plain English so we could understand the different types of air conditioners and their prices. He even explained the differences between the unit he was recommending and the type of unit in a competitive bid. After we accepted Midwest's proposal, the two installers who came three days later were very efficient and knowledgeable and quickly installed the new unit, a new core for the furnace, and new tubing from the unit to the furnace. All in all, Midwest provided extremely professional services in all aspects of the job and I highly recommend them.

Larry, the technician, was very professional, did a nice job and cleaned up after himself. He installed 3 large faucets (kitchen, laundry room, bar) and 9 bathroom faucets as well as repairing the pressure relief valves on 2 water heaters. He also consulted with me on a request and was able to give me an estimate on the spot for additional work I want done soon. I was already going to use Midwest Heating Cooling & Plumbing since the prior house owners had a maintenance contract on the HVAC and my dealings with Larry (and his colleagues) sealed the deal. Since I have a maintenance contract for the HVAC, I got a 10% discount on the work performed. I appreciate their responsiveness and professionalism. I had a good HVAC company and plumber at my former home out of state and am glad I have found a company here to rely upon.

Bob Epps spent time with us explaining the new high efficiency furnace and air conditioner units. He was very knowledgeable and straightforward (no high pressure sales pitch). We chose Midwest over three other companies. (Their price was competitive with all other bids.) We were not home during the installation, but we could tell that the work was done expertly and all mess and debris were cleaned up. When we arrived home, the crew of two was finishing up. The technician explain the entire features of the system since our old furnace and ac units were definitely not high efficiency. A technician returned this spring to check out the air conditioning unit before we turned it on. Again, a very professional and explanatory discussion. We are very pleased with this entire process!

It was an Angie's List Big Deal that we purchased. They did everything very well. They have actually done 3 different things for us now and we have been happy with all of them. We didn't compare their prices.

They are very good and I would strongly recommend them. He answered all the questions that I had. The cleanup was good. The scheduling was good and we got it setup within a week.

We appreciated the quick and professional repair of our heat pump.

It was fine. It was adequate service, they got the job done and that's what we wanted. I was pleased with the job. There was nothing great and nothing bad. They committed to the job and I was satisfied.

They were very responsive. Came out and gave an estimate and had a good deal available for both systems. Explained what would be best for my home and then we set a time to have system installed. All went as planned. They continue to do my maintenance on both units.

The service was fine. They were prompt and did a good job. We paid just what the big deal was. The price was good.

In 2007, after many weeks of bids and research of companies in the KC metro area, we selected Midwest Heating and Cooling to install a new Lennox gas furnace and AC unit. Over and over from companies I heard how important installation was of any unit, more important than the brand unit itself. We learned about variable speed motors, SEER ratings, getting qualified for the tax rebate, and even visited the Midwest shop to see their equipment. Every year since installation, I have paid for the Annual Service Agreement. According to my notes, this has been from $151 in 2009 (we received one year free with install) to $161 this year. We have paid now from 2009 at least $906 for maintenance appointments. Here is a play by play of the some of the events, for which I have receipts for, though I do not have all receipts: .June 6, 2007: AC and Furnace installed by 3 person crew, 1 of those being the owner's son (9 years old maybe?). After the install, I read the installation instructins and noted that the manual said the AC service panel should be installed such that it has x number of inches of clearnace and our did note. I asked the Sales guy about it, and he said it would be too much of a cost to reconfigure our AC in the proper direction and it didn't really matter anyways since it would still be serviced by Midwest since they installed the unit. Here are the notes I have from service receipts, but I'm sure I do not have every receipt to document the trouble that my husband says we have had every year: June 4, 2008: AC maintenance service, dampers set. Oct 24, 2008: Furnace maintenance service May 7, 2009: AC maintenance service Dec 23, 2009 Furnace maintenance service. Note says to "check history on fan". May 25th, 2010 AC maintenance service. note says "low chg due to Loose nut on bypass line - TXV" Dec 20th, 2010 Furnace maintenance service. Note says "Customer says water around furn, but nothing when I was there. Told them to watch and see". April 26, 2011 AC maintenance service. Note says, "Low on 410A, used leak detector found loose high pressure switch & by pass line on TXV. tighten, used bubbles to check. Pressure holding just fine. Leak search A coil & o/d coil", per TR, just warranty all of it and we will see what happens (notes indicate tried to charge 1/2 hour labor at $62.50. note from my husband says that per the technician, Tim will come out next year to look at coil if there is a problem again). March 15, 2012 AC Maintenance Check. Note says "Unit real low again, leak checked found leak on suction line @ compressor (fasten weld bad) Recovered repaired evacuated recharge 7 degree sub cool. Completed spring check" June 13, 2012 Service call. Note says "Replaced circuit board ch furnance because TXV replacement wasn't the problem" Cost $135. Note from sister-in-law at house at the time, "No payment today, he will need to order a new circuitt board & come replace ASAP, freon was a little to ohigh so he took care of that. He showed me that the valve was okay, but the reason it was freezing up was because the fan wsa not always kicking in due to a glitch in the circuit board. The new variable speed fans have difficulty if there are 'brown outs', flickering of power during t-storm & the like & the relay to circuit board is offset. Sept 9, 2012 Furnace maintenance service - new pad, set to winter, test opp ck drain, seer furance, clean flame and cx saftup, vis insp okay, heat exchanger. April 22, 2013 AC Maintenance Check: Notes say, "Set to summer, ck filter, ck & clean condasate drain, c temp drop 19 degrees, ck freon (ok) check elect, wash out unit." Oct 18, 2013 Furnance maintenance March 13, 2014 Service call, furnace motor blown. Change out, covered under warranty. $225 cost to us for installation. April 28, 2014 Service Call scheduled, told them AC turning on for short time, turning off, and starting over again. Informed dispatch we were tired of dealing with issues year after year, this was the eighth year since installation, said they would send out assistant manager. My husband was home at time of service call and said it was not the assistant manager. Technician says it appears the A-coil is leaking. Somewhere along the way, they converted our variable speed furnace to a regular furnace because the variable speed furnace has shown it consumes just as much energy as a builder grade furnace (this per a conversation with a representative at Lennox). We paid extra to have the variable speed furnace because of the promise of better comfort. We did not anticipate that better comfort means more money. That 7-year old motor has blown, so who knows what we have in there now and it was covered by warranty and frankly I'm too fried to try to find out what is in there. We am so disappointed with this install and ongoing maintenance issues for our furnace and AC. We spent nearly $7000 ($6993 to be exact) on the replacement of our furnace and AC and it was a purchase we spent a considerable amount of time researching for the best choice of unit and installation company. We just want Midwest to reevaluate the installation of this unit, reconfigure if that's what needs to be done, and stand behind their work. It seems that continuous problems year after year would be better handled by looking at the big picture of how this unit was installed rather than fixing one little piece at a time. I've indicated we would use the provider in the future if only they would offer to take a comprehensive approach to the problems we have had. I feel like we have no choice but to keep working with them since this is their unit and their work and for the investment we have in this unit, we don't see the appropriateness of paying someone else to fix their problem. Thank you.

Our positive experience started with Zack who came out and did a thorough estimate and then explained everything to us. We got a bid from a competitor but decided to go with Midwest. The installers were on time and explained what they would be doing. We had to leave during the installation and by the time we got home they were gone. If you didn't know that a major installation had taken place, you would never have known they were there. No mess, everything neat and tidy. Another plus is the ease with which we were able to get 12 mo. no interest financing. Everything was first rate. We are very pleased. Thank you, Midwest!

everything was perfect awsered all my questions through the whole process completed install very professionally even repaired lots of mistakes that where made by previous contractors. price was significantly less then all other bids. would highly recomend them to anyone.

They did a great job on all aspects.

MIDWEST HEATING COOLING & PLUMBING LLC were very prompt and courteous. They cleaned everything up immaculately. When they came through the house, they always wore little plastic beads on their shoes. Their prices were good. They were cheaper than other companies. They were really good.

After searching Angie's List we got bids and information from two good heating & cooling companies. We chose Midwest because they had done work for my son in the past (also due to an Angie's List recommendation) and because their price was good. We liked their thermostat and we liked that their company was not as big as the other company we spoke with. We were able to get a free humidifier and a rebate on the total cost of the equipment from the Lennox company. They did a great job, cleaned up after themselves well and hauled off the old equipment. They will recycle what is useable from the old systems. We were happy with their work and plan to continue a maintenance program with their company.

We had someone out to give us an estimate on replacing our aging furnace/ac. The tech was very professional, and their prices were among the best we received. In the end, we went with another company only because of a personal referral and them being local to our area. If we had not received that referral, we would have definitely gone with Midwest based on the bid we received from them.

The work was completed quickly and professionally. We can highly recommend this provider. Thanks!

They were fine, and everything was perfect.

We have two HVAC units in our home. We had a humidifier install on one of the units a year ago by another company. Mid West gave us a better price through the Angie's list coupon so we decided to give them a try and we were not disappointed. The technician was prompt and courteous. He took a few extra steps to make the install cleaner which was very much appreciated.

Very good experience, nice that SP could work her in since she did not have heat.

Called before he arrived so I had time to leave work to meet him. When I got there, he had already shoveled a portion of my sidewalk near the street, which was nice. He got right to work, installed it quickly and showed me how to turn it off at the end of the season and change the filter.

My experience went well. The staff was professional and friendly while visiting. I was pleased with the outcome of the service and would recommend this company to others.

I paid him for the work & was told I'd have to get a refund for the new humidifier from Angie's List. i would definitely call on Midwest Heating again for future needs.