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Full Nelson Plumbing

4.8(
129
)

Plumbing, Drain Cleaning, Sewer Cleaning,

... +5 more

About us

At Full Nelson Plumbing, Inc. we intend to provide our customers with the best possible plumbing services experience from beginning to end, with exceptional customer service from our highly-trained, helpful and courteous technicians, our very competitive pricing, and quick emergency response times. We intend to become recognized by our customers as the best value in plumbing services in the greater Kansas City area, and particularly in the Northland. We want to be recognized by our employees for our dedication to their personal and professional fulfillment. Within our industry, we will set the standard for how plumbing services ought to be provided.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Drain Cleaning, Plumbing Repair & Replacements, Troubleshooting, Underground Water Replacements, Underground Sewer Replacements, Sewer Video Inspections, Bathroom Design & Addition, Tenant Finishes, Backflow Testing & Repair, Remodeling, Water Heaters, Garbage Disposals, Sump Pumps, Mobile Homes, Gas Lines, Frozen Pipes, & Grease Traps.

Services we don't offer

Septic Install, Appliance Repair, Boiler & Fire Sprinklers.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8129 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Write a review
Showing 76-100 of 129 reviews
Brian D.
04/2017
5.0
plumbing
  + -1 more
professional would use again
Description of Work: plumbing new garbage disposal installed
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane G.
01/2017
5.0
plumbing
  + -1 more
Great as always
Description of Work: Don’t remember
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marietta S.
11/2016
4.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Full Nelson Plumbing
Thank you, [Member Name Removed]for your business!
Rick C.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
They are terrific.
Description of Work: I used Full Nelson Plumbing for plumbing services. We used them because our sump pump went out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Full Nelson Plumbing
Thank you for your review and your business!
Rick C.
11/2016
5.0
plumbing, small appliance repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
David P.
09/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Full Nelson Plumbing
Thank you for your review! We are happy that you were satisfied with our work. Thank you for your trust in us and look forward to doing business with you again.
DONNA C.
09/2016
4.0
plumbing
  + -1 more
Went fine.
Description of Work: Repair of leak under bathroom faucet cabinet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Full Nelson Plumbing
Thank you for the review, [Member Name Removed]. I noticed there is a "B" on professionalism. We know not everyone is perfect, but we want our customers to know how important each and everyone is. We hope you give us another try if you do need plumbing services again, and thank you again for your business.
Maria C.
06/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy R.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Evaluate sewer line
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jane G.
06/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Full Nelson Plumbing
Thanks for the great review!
Cindy C.
05/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleaned drain and put new guts in toilet.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Full Nelson Plumbing
Thank you for the great review. We did notice that you gave us a B on the pricing, and we would be interested in knowing what particular part(s) of our pricing were troublesome for you? We do our best to keep our costs down so that we can keep your prices low, but the rest of the world does not seem to share our desire, and as they push up the costs on their end, we invariably are forced to respond with pricing changes that reflect that reality. We look forward to hearing from you. You can respond by email at customerservice@fullnelsoninc.com or you can reach us by phone at (816) 420-9697.
Ryan H.
05/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Full Nelson Plumbing
Thanks for the great review.
Richard W.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Found a drain exit that was covered by dirt
Rating CategoryRating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Full Nelson Plumbing
Thanks for the great review.
greg .
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced all water pipes
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Full Nelson Plumbing
Thanks for the great review! . We appreciate your positive feedback about our services. We do take pride in catering to our customers' needs in the best way possible. If you ever need us again, don't hesitate to call us. Thanks again!
Rebecca H.
03/2016
3.0
plumbing
  + -1 more
unknown
Description of Work: It has been quite awhile since they did the work. One thing was installation of a Grohe kitchen faucet. I have subsequently learned from another plumber that parts were installed backwards and they had to tear the whole thing apart to get it off. I won't be calling them again.
Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Response from Full Nelson Plumbing
We appreciate your taking the time to let us know that there was an issue with our service that you found to be less than satisfactory. Good or bad, every review we receive helps us to become a better plumbing company, which is our number one goal every single day; so again, thank you for your review. Having said that, we have conducted a thorough investigation of this case and, while we regret your overall experience, we must, in the interests of protecting our own reputation with thousands of satisfied customers, and every potential customer who may read your review, make a few remarks regarding this incident. The faucet in question, as you know, was provided by you. We simply installed it. We instructed you at the time of installation that this was a low-flow faucet, and this faucet seems to have worked fine for over a year, as we never received a single indication from you that there was a problem until we read this review. In addition, and we cannot stress this strongly enough, installing the parts of your faucet backwards is not even a remote possibility in this case. What is much more likely, and if you would be so kind as to cooperate with us we would prove it to you, is that the “plumber” you had out there was not qualified and simply told you something that was untrue. The master plumber who installed your faucet made contact with you and attempted to discover more information, and quite frankly, it was a somewhat disheartening that your final position, once you were made aware of the fact that the problem with your faucet was not because of anything we did, was simply that “Well, you can’t get all good reviews.” Why can’t we? Could it be because some people just need to blame someone, and they don’t really care about the truth of the matter? Well, perhaps you are correct about that, but we don’t get poor reviews very often, and when we do, we always, 100 % of the time, take full responsibility for our mistakes. Not only that, we will more often than not fix the problem even when it isn’t our mistake. We are simply that kind of organization, and so your flippant attitude toward our valuable reputation is something that we find distasteful. Further, you called us to your home on at least one other occasion after this installation and expressed your pleasure with our services at that time as well, with no mention of any issue regarding the faucet that was installed, again, by a highly-qualified and extremely conscientious master plumber. At long last, we do sincerely regret your experience with us, and we would love to have the opportunity to make some sort of amends regarding this situation. We desire that opportunity because our relationship with our customers is extremely important to us, not merely because of its economic impact, but because the very character of our organization demands that we treat everyone we come in contact with as if they were members of our very own family. Accordingly, though disagreements inevitably arise, we will always, without fail, do our utmost to ensure that every person, company, and organization we have dealings with is given every reason to trust us and to believe that we do have their best interests at heart. Please feel free to contact us if you have any further problems or questions. Kind Regards, Full Nelson Plumbing, Inc
Charles K.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Accidentally cut electrical wire slightly while cutting pipe. Paid to have electrician examine. Very fair, honest and professional.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$150
Response from Full Nelson Plumbing
Thank you for the kind review! Taking the time to offer your thoughts about our services is truly very helpful to us. We are striving to become THE plumbing company to call in Kansas City, and with your help, we believe we will make it! Please, tell your neighbors and friends about us! And don't hesitate to call us, day or night, if you ever need us! Thanks again!
Joel Y.
02/2016
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100
Response from Full Nelson Plumbing
Thanks for the great review!
Pamela P.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Full Nelson Plumbing
Thanks for the great review!
Robert M.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$525
Response from Full Nelson Plumbing
Thanks for the great review!
Eloise C.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75
Response from Full Nelson Plumbing
Thanks for the great review!
Martino L.
02/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200
Christine M.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I needed a valve replaced, and when it took less time than an hour, they looked over some other things. | |Big fan!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Full Nelson Plumbing
Thanks for the great review! Please keep us in mind for any future plumbing needs!
Melisa B.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Full Nelson has provided excellent service for 15+ years. They are honest and responsive. I would recommend them hands down!
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Full Nelson Plumbing
Thank you for the great review! We are pleased to know that we were able to serve you in the way every customer deserves. . .with excellent, informative service and reasonable rates. We love serving our neighbors, and we hope you will continue to use Full Nelson Plumbing for all your plumbing needs.
Pamela S.
02/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Full Nelson Plumbing
Thanks for the great review!
Heidi G.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed washing machine
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Full Nelson Plumbing
Thanks for the great review!

Contact information

1628 N Corrington Ave, Kansas City, MO 64120

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Wells and Pumps,
Water Heaters,
Drain Pipe Installation,
Appliance Repair - Small,
Natural Gas Lines

FAQ

Full Nelson Plumbing is currently rated 4.8 overall out of 5.
Full Nelson Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Full Nelson Plumbing does not offer free project estimates.
Yes, Full Nelson Plumbing offers eco-friendly accreditations.
Yes, Full Nelson Plumbing offers a 10% senior discount.
Yes, Full Nelson Plumbing offers emergency services.
Yes, Full Nelson Plumbing offers warranties.
Full Nelson Plumbing offers the following services: Drain Cleaning, Plumbing Repair & Replacements, Troubleshooting, Underground Water Replacements, Underground Sewer Replacements, Sewer Video Inspections, Bathroom Design & Addition, Tenant Finishes, Backflow Testing & Repair, Remodeling, Water Heaters, Garbage Disposals, Sump Pumps, Mobile Homes, Gas Lines, Frozen Pipes, & Grease Traps.
Septic Install, Appliance Repair, Boiler & Fire Sprinklers.

Contact information

1628 N Corrington Ave, Kansas City, MO 64120