Windows, Siding, Finished Carpentry and Woodworking
About us
Window World replacement windows beautify & modernize homes, while lowering your energy costs through our energy efficiency technology & heat saving design. Economically designed to minimize effective heat loss, Window World Low-E replacement windows are made of the highest quality insulated vinyl products. Fairview Heights (satellite for STL) 4646 Illinois Street Fairview Heights, IL 62208 Lenexa (satellite for KC) 9160 Marshall Drive Lenexa, KS 66215 913-647-0435 618-233-8573
Business highlights
23 years of trusted experience
Services we offer
Sales & installation of windows, siding and entry doors.
Description of Work: The window part of the job was excellent! The only thing that didn't get done was our windows weren't wiped down after installation. |However the siding was a whole different story! Job was completed to our standards on after my husband had to take off work 3 days of the 10 day installation. No communication between installers and the home office. And there was a huge communication barrier!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Lois C.
06/2016
5.0
replacement windows
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary P.
06/2016
5.0
replacement windows
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
TERRY R.
03/2007
5.0
replacement windows
+ -1 more
Very well (exception was that the company was going through an ownership transition so the start of the job took longer than expected).
Description of Work: Had 7 windows replaced this time (4 previously).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$1,923.5
CHRIS R.
10/2006
5.0
replacement windows
+ -1 more
Though we chose a different contractor, I was very pleased with the service we received. A representative came out the day after I called, measured every window and showed me samples of the products that would be available. An estimate was in my door within two days, and I received a couple of follow-up phone calls.
Description of Work: We asked for an estimate to replace all the windows in our home, a total of 17.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
SHAUNA H.
10/2006
5.0
replacement windows
+ -1 more
He called when he didn't arrive as promised, and let us know he was on his way. He worked hard and he cleaned up after himself. Very pleasant and easy to talk to even though he had work to do and get done. He had troubles with removing of the window because of the way it was installed and he called for advise and got the job done.
Description of Work: Removed old metal windows and replaced with five new windows!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Kathy and Bob P.
10/2006
5.0
replacement windows
+ -1 more
Every contact that I had with this company was great, from the receptionist, to the salesman and the installer. In fact the salesman had an installer come out to my house to be sure he could do the job before we even ordered the windows. I don't anticipate needing a service call at this time but if I do I'll update this feedback.
Description of Work: I needed three basement windows replaced. What was there was original with the house, 1945 vintage. I also have a stone foundation that the windows had to be set into. I selected vinyl, double paned, sliding and screened, lockable windows that are easy to operate. Since the windows weren't a standard size they were custom made and I had to wait four weeks for them to arrive.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$765
MELISSA H.
08/2006
4.0
siding
+ -1 more
Siding looks great! Project completed in a timely manner. Contacts were responsive and easy to deal with. Great at resolving issues, following up, and cleaning up post-project. The only complaint I have is that I did not double-check my contract to ensure gutter "covers" were included although this was agreed upon verbally.
Description of Work: New insulation, siding, and gutters.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
CANDY E.
08/2006
5.0
replacement windows
+ -1 more
The salesman I worked with was Jack Baldridge, he was very knowledgeable and polite. Their pricing was very competitive and about 1/3 the price of other "brand" name windows. I think the quality of the product is very good. I am very satisfied with my new windows and have definitely noticed the difference in my heating and cooling bills. The installation crew was on time and completed the work in a much shorter time than I had anticipated. The windows were installed in November, but they worked swiftly so the house never got very cold. They worked well together and had my windows installed in approximately 7 hours.
Description of Work: Installed 17 replacement windows in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
NANCY D.
07/2006
5.0
replacement windows
+ -1 more
Price for five windows was around $1200. I need to get other things fixed before proceeding. He saw my challenges and did not try to sell me windows until I took care of other areas. Very knowledgeable about products. Will call them when I'm ready for my windows.
Description of Work: Discussed putting windows in and siding.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LOTTIE C.
07/2006
5.0
siding
+ -1 more
The 6-7 guys came even a day earlier than expected, and finished the job before the day was done! Gutters were installed the following day. Nice job.
Description of Work: Company installed siding & gutters in one day!
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
CHARITY H.
04/2006
4.0
replacement windows
+ -1 more
Good job, had to double check work done (point out areas for caulking, etc.), the crew was less than professional in appearance, and did not take any care in keeping windows clean, however, they were pleasant. Cheapest energy star windows I could find.
Description of Work: Replaced 10 windows.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
REVA K.
04/2006
5.0
replacement windows
+ -1 more
Carlos with Window World came out measured and gave an estimate. We signed a contract and he gave me the time frame for window fabrication. He told me that the windows would be completed in 4 to 6 weeks. He also said that it could be much sooner depending upon the factory workload. They were done in two weeks. We scheduled the install for that same week. The crew came out and completed the work in one day. They did an AWESOME job. All messes were cleaned up and the caulking and finish work was very professional. I had three estimates and theirs was the lowest by over 1,000.00. Due to the steel tearouts many of the guys who gave estimates did not even want to do the work. They just said, ''no big deal.'' I will definitely use those guys again!!
Description of Work: Window World installers installed new windows in two basement (garden level) apartments. The old windows were steel and concreted into the foundation wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
TODD S.
02/2006
5.0
insulation, siding, replacement windows
+ 1 more
They came the NEXT day to replace all of this! They even replaced a shingle that was missing on the roof for me! They stuck to their estimate which was very low. They did a great job and were so honest with me! The house looks SO different and beautiful.
Description of Work: Replaced windows and siding! 10 windows all the siding including insulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
DON S.
12/2005
5.0
replacement windows
+ -1 more
PRICE WAS THE LOWEST I COULD FIND. THE WINDOWS ARE QUALITY. THEY WORKED VERY QUICKLY, AND DID THE ENTIRE JOB IN ONE DAY.
Description of Work: Installed all new windows in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
EDWARD B.
10/2005
5.0
replacement windows
+ -1 more
THE PROCESS WENT SMOOTHLY AND QUICKLY--PERHAPS TOO QUICKLY. THERE WERE SEVERAL PLACES WHERE I BELIEVE CAULKING SHOULD HAVE BEEN APPLIED AROUND THE ALUMINUM TRIM AND WAS NOT. THERE WERE SEVERAL MARKS (DIRTY HAND PRINTS) ON THE INSIDE WALLS. HOWEVER WE ARE PLEASED WITH THE PRODUCT AND THE APPEARANCE BOTH INSIDE AND OUT HAS ENHANCED THE LOOK OF OUR HOUSE.
Description of Work: EIGHT DOUBLE HUNG WINDOWS WERE REPLACED IN OUR HOUSE. THE SALES REP CAME TWICE: ONCE TO DESCRIBE AND DEMONSTRATE THE PRODUCT AND GIVE A BID, THE SECOND TIME TO MEASURE AND DRAW UP A CONTRACT. THREE WEEKS LATER THE WINDOWS ARRIVED AND WERE INSTALLED BY A THREE MAN CREW. THIS PROCESS TOOK ABOUT 4 HOURS. WE WERE ASKED TO REMOVE ALL WINDOW TREATMENTS AND TO MOVE ALL FURNITURE AT LEAST 2 FEET AWAY FROM THE WINDOWS. WE ALSO MOVED SOME OUTDOOR PLANTS NEAR THE WINDOWS TO BE REPLACED.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,749
LAURA K.
07/2005
4.0
replacement windows
+ -1 more
THE ROOM IS BEAUTIFUL AND VERY ENJOYABLE. THE CONCRETE FLOOR IS NOT COMPLETELY SMOOTH BUT IT WAS POURED IN JANUARY SO THE WEATHER WAS A FACTOR SINCE IT HAD TO BE AT LEAST 55 DEGREES TO POUR IT.
Description of Work: WINDOW WORLD ADDED A SUNROOM TO OUR EXISTING HOME BRINGING THE OUTDOORS IN. IT IS 'PUDDY' IN COLOR SO IT BLENDS GREAT WITH OUR HOME.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,500
RON AND LINDA P.
03/2005
5.0
siding, replacement windows
+ 0 more
THIS IS A GREAT COMPANY. WE ARE VERY PLEASED WITH THEM. THEY HAVE HIGH QUALITY WORKMANSHIP AND ARE VERY PROFESSIONAL TO BOOT. WE APPRECIATE THE WORK THEY DID FOR US.
Description of Work: THEY INSTALLED SIDING ON OUR 3 ROOM ADDITION. THEY ALSO INSTALLED COMPLETE SIDING ON ANOTHER OF OUR HOMES. ALSO INSTALLED TWO DOUBLE HUNG PICTURE WINDOWS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
04/2004
3.0
replacement windows
+ -1 more
DID AN OKAY JOB ON ALL BUT 2 WINDOWS. VERY DIFFICULT TO GET THEM BACK TO FIX THE MESS UP.
Description of Work: NEW WINDOWS FOR THE FRONT OF THE HOUSE.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$1,800
Response from Window World
THIS CUSTOMER WAS SERVICED BY THE PREVIOUS OWNERSHIP. WE WILL FOLLOW UP WITH THE CUSTOMER TO ENSURE THAT ALL ISSUES ARE RESOLVED.
03/2004
4.0
doors
+ -1 more
INSTALLER ON TIME, PROFESSIONAL, COURTEOUS AND CLEAN. DID CLEANUP AND HAULED AWAY OLD MATERIAL.
Description of Work: INSTALLED USP VINYL ROLLING PATIO DOOR, 6 FT WIDE, WHITE. 2 LITE SLIDES (INSWING) WINDOWS. LIFE TIME GLASS BREAKAGE.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,616
03/2004
5.0
replacement windows
+ -1 more
EVERYONE WAS ON TIME AND DID CLEAN AND LOVELY WORK!
Description of Work: PUT IN REPLACEMENT WINDOWS IN WHOLE HOUSE (13 WINDOWS TOTAL).
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Siding,
Finished Carpentry and Woodworking
FAQ
Window World is currently rated 4.7 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Window World accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Window World offers free project estimates.
Yes, Window World offers eco-friendly accreditations.
No, Window World does not offer a senior discount.
No, Window World does not offer emergency services.
Yes, Window World offers warranties.
Window World offers the following services: Sales & installation of windows, siding and entry doors.