Windows, Siding, Finished Carpentry and Woodworking
About us
Window World replacement windows beautify & modernize homes, while lowering your energy costs through our energy efficiency technology & heat saving design. Economically designed to minimize effective heat loss, Window World Low-E replacement windows are made of the highest quality insulated vinyl products. Fairview Heights (satellite for STL) 4646 Illinois Street Fairview Heights, IL 62208 Lenexa (satellite for KC) 9160 Marshall Drive Lenexa, KS 66215 913-647-0435 618-233-8573
Business highlights
23 years of trusted experience
Services we offer
Sales & installation of windows, siding and entry doors.
They have a lifetime warranty which is great. They're awesome.
Description of Work: Did the window
Rating Category
Rating out of 5
Yes, I recommend this pro
Matt C.
04/2021
5.0
replacement windows
+ -1 more
prices, sales, scheduling and install work were all great.
Description of Work: window installation
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna M.
11/2020
5.0
replacement windows, woodworking
+ 0 more
Did very promptly and was very happy with there service and helpfulness.
Description of Work: Replace all my windows in home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brent T.
04/2020
5.0
replacement windows
+ -1 more
Our old windows did not stop the heat from the sun, but our replacement windows with argon gas from Window World do stop the heat from the sun. So happy we made the decision to get windows from Window World.
Description of Work: 6 Windows on the front of my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Chaz B.
04/2020
5.0
replacement windows
+ -1 more
Fantastic company to work with! Great product at an amazing price!
Description of Work: Window Replacements
Rating Category
Rating out of 5
Yes, I recommend this pro
Melissa H.
08/2019
1.0
replacement windows
+ -1 more
Doesn't repair doors, wanted to replace instead
Description of Work: Door repair
Rating Category
Rating out of 5
Todd B.
07/2018
5.0
replacement windows
+ -1 more
Window World was very good to work with on replacement windows. They don't play the "games" other providers do like offering discounts if you sign now or other pressure tactics. The windows are good quality and look great. They were very patient with us as we did comparison shopping and asked lots of questions. They were always willing to discuss our potential project and give us time to decide. They all of our windows (23) in one day. The old windows and storm windows were hauled off and no mess was left behind. They were friendly and professional.
Description of Work: Replacement Windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Rebecca M.
04/2018
5.0
replacement windows
+ -1 more
I had a foundation issue that caused a window to shift out of its casing. Window World was happy enough to help me with just the one window that would need to be replaced. The sale, scheduling to the installation was done very quickly and everyone was all very polite and professional.
Description of Work: Installed a new window
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Catherine M.
02/2018
5.0
replacement windows
+ -1 more
I interviewed four window companies to replace 20-30 windows. I ended up hiring Window World, and I am very happy! They had the best guarantee in the business and a great product at a fraction of the cost of many others. We ended up having them replace 20 windows and were very happy with the installation. We are having them come back to replace more windows. There are only a few companies that offer a lifetime/transferrable warranty. This was important to us. Our salesman, Chaz, was fantastic! Thanks!
Description of Work: Great Experience, Great Price, Great Guarantee
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wayne B.
02/2018
5.0
replacement windows
+ -1 more
After interviewing representatives from two other companies (Home Depot & Pella) and viewing many Window World YouTube installation videos, I selected Window World. Home Depot - I didn't feel comfortable using Home depot, although their window seemed to be a high quality window. I just didn't feel good about their proposed installation process. Pella - While I felt comfortable with the window quality and the installation process, their pricing was nearly double what Window World quoted. I asked all three vendors what they could tell me about the other two companies. This was quite informative. I was impressed that all were hesitant to say anything negative about the others. However, I pressed them to share why they felt I should select them over the others. The Pella representative made statements which later research revealed were either misleading or false. This created trust issues. The Window World installation crew arrived when expected and worked well together. They surpassed my expectations by "going the extra mile". I had many questions during the installation, which they answered completely. The crew leader even made a suggestion (then implemented it) for how to deal with the spot left over when mullions were removed during conversion from side by side double hung windows to one larger sliding window in 3 different locations. I don't handle surprises well, so I ask lots of questions and do lots of research beforehand. Yes, their were some surprises with Window World, but they were all "good" surprises which exceeded my expectations.. The work was completed much quicker than I expected. They cleaned up the demolition mess completely. The windows look very good and function well.
Description of Work: Replaced all windows in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Steve H.
10/2017
5.0
replacement windows
+ -1 more
No pressure sales. Installers were prompt and did good job
Description of Work: Installed new windows. No pressure sales. Installers were prompt and did good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David M.
09/2017
4.0
replacement windows
+ -1 more
It went smoothly except that the Salesperson led us to believe that our windows would be maintenance free. On the casement windows, the installers only offered two options: Leave exposed wood that would require painting, or bridge across it with 5" wide aluminum trim that is not textured and would show any dents or imperfections. Textured trim that conforms to the contours of the window framing is commonly available as we pointed out with our neighbor's replacement casement windows. Thankfully, the cost was low enough that we were able to have a third party provide the finishing how we wanted it and stay within budget. One of the screens was damaged during installation and was replaced on a followup visit. One of the windows had an imperfection between the panes and was replaced on a followup visit. Overall, we feel that Window World was the best choice for our replacement windows.
Description of Work: Replacement windows.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
J C.
04/2017
2.0
replacement windows
+ -1 more
While we are satisfied with the windows and Jack, our sales person, we did have one issue that gives the overall rating of a D and the professionalism rating as an F. After the installation was completed and we were cleaning up, we discovered a small electronic item on top of a dresser which was plugged in and used the morning of the installation was now missing. The only individuals in our home besides my wife and I were the installers and only two of them were in this particular room on the interior of the home. Overall, the local franchise representative, Ken Webb, didn’t have much to say about the overall situation except “innocent until proven guilty”, most likely because the installers are sub-contractors and not really his employees. He did however encourage us to file a police report. I also contacted the corporate office but never received a response. I will say that in general our installers did a great job on the tear out and the install of the windows, it is just one individual that decided they needed to take what was not theirs that puts a negative effect on everything else. A theft report was filed with the local police department however I was informed that the installers had already been notified about our issue so recovery of the item is slim. My suggestion would be to ensure that you not allow any installer into a room without your presence. Number 13 on the back of a Window World order form states “Relax and enjoy the show. After we’ve been introduced to your home, feel free to run errands, talk a walk, or just relax”. I highly suggest you do not follow that advice.
Description of Work: Had 16 windows replaced in our home by Window World KC in April 2017.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
Erin T.
04/2017
5.0
doors
+ -1 more
Everything was great from start to finish! The customer service was excellent and my door looks beautiful. I couldn't ask for a better experience. I will definitely recommend Window World!
Description of Work: A new front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sonya L.
04/2017
5.0
replacement windows, doors
+ 0 more
Fantastic sales rep, customer service and installers! We are very happy customers and will be using them again in the future!
Description of Work: Replaced 7 windows and 2 doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Matthew B.
03/2017
5.0
replacement windows
+ -1 more
Went great! They sent out 2 installers, and it took about 4 hours. They came within the pre-arranged timeframe, and cleaned up the mess. It took a while to get them there for the install(about a month, maybe a month and a half) but that was expected, due to it being peak season, and explained during the initial consultation. The estimate matched the actual final cost, exactly.
Description of Work: I got 6 new windows. 4 awning windows, and 2 double hung windows. Argon gas filled, and full, lifetime, transferable warranty
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Allison T.
02/2017
3.0
replacement windows
+ -1 more
The only issue I have is with the installation...they didn't do a good job. They broke a few items during the installation that someone had to come back at a later date to fix (screw plug area was cracked, cracked sliding area, and then they said that one of the windows was missing a screw/pin). After they left I found some areas that they did not caulk so they returned a few days later (because it was supposed to rain) to caulk the missed areas. The windows look good and time will tell the quality of the windows themselves. I was also told that if there was any wood rot that this would be addressed/replaced by the installers, however he told me that they do not do that/that a contractor would have to do that (they did find an area with some wood rot and did not replace this wood). I would use window world again but who they contracted with to do this installation was the problem.
Description of Work: installed/replaced 7 windows
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Myron D.
12/2016
5.0
replacement windows
+ -1 more
Representative came to our house. Inspected and measured windows. He informed us of the various options. Very friendly and professional. We didn't feel rushed or pushed to make a decision. Half of the cost was expected at the time of the order. We had to wait over a month for the installation but were told that up front. Installation was done in that promised time frame. Day of installation, the worker explained what they would do and answered all questions. They were done in less than 2 hours which included a very good cleaning of the installation area and windows. I immediately noticed less noise and draft from the new windows. We were very pleased with the windows and the work.
Description of Work: Two replacement, sliding windows installed in our kitchen. Windows were 30x30 inches each. Cost for both windows and installation: $906.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$906
Monica L.
10/2016
5.0
replacement windows
+ -1 more
They did a great job with the install and their price and quality can't be beat.
Description of Work: I had all of the windows in the house replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Gerald Y.
10/2016
3.0
replacement windows
+ -1 more
Product was not a right fit for my project.
Description of Work: Needed windows replaced.
Rating Category
Rating out of 5
Larry W.
03/2016
5.0
replacement windows
+ -1 more
Stephen Gott came out first and was very punctual and not pushy at all. He demonstrated the windows and reviewed the additional features available to us as well as the options available to us without being pushy about the additional features. Once the order was submitted and down payment was provided was advised it would be 4-6 weeks and they came in 4 weeks later and immediately scheduled the installation. The installers came on time, explained everything they were going to do and left our house just as clean as they found it. Very impressed with their professionalism and courtesy throughout the entire installation. Windows are excellent and very impressed with the installation in a 1932 house. Highly recommend Window World.
Description of Work: Replaced 11 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
stephanie W.
10/2015
4.0
replacement windows
+ -1 more
I called ,salesman came to my house,explained everything to me.How the Windows looked,installation,etc..He gave me the cost of all Windows,that included installation,haul off,and tax...Checked around with others,and this was the cheapest cost...Was supposed to take 5-6 weeks.They called me after 6 weeks they called and I had to wait another month before they could install.....They finally came yesterday to install...It was a new crew,we were told,but they worked until,they had them all installed..The Windows look amazing...I had to scrub off all the sticky residue,that was left from all the stickers,but other than that,I am pleased with my Windows....
Description of Work: We ordered 13 Windows,that were just installed...
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,300
Sherrie K.
07/2015
5.0
replacement windows, woodworking
+ 0 more
Windows were manufactured and ready in the time he quoted. Installation went without a hitch. The finished product along with the exterior trim they installed looks great. I will not use anyone else for my properties.
Description of Work: Replaced windows in rental units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
David R.
07/2015
4.0
replacement windows
+ -1 more
Overall satisfied. The contractor WW hired to install the windows had an employee walk off the job, leaving just 2 people to install 16 windows. Took 2 and a half days to finish installation. Only complaint with installation was the caulking. Left mess all over house. Lines were awful. Had to go back and touch up every window with paint to get get clean lines. The windows themselves were as expected. Expected energy efficiency would improve, but it has not.
Description of Work: Provide and install 16 windows
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Mary G.
07/2015
5.0
replacement windows
+ -1 more
In and out quickly, no mess, no paint touch-ups needed - couldn't be happier!
Description of Work: Replaced all windows, including two large picture windows. Look great, work even better!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Siding,
Finished Carpentry and Woodworking
FAQ
Window World is currently rated 4.7 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Window World accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Window World offers free project estimates.
Yes, Window World offers eco-friendly accreditations.
No, Window World does not offer a senior discount.
No, Window World does not offer emergency services.
Yes, Window World offers warranties.
Window World offers the following services: Sales & installation of windows, siding and entry doors.