At Neece Heating and Cooling Inc, we are Certified Trane Comfort Specialists and our goal is to offer the most reasonably priced HVAC work in Independence, MO. Winner of Super Service Award 2012-2016! Because we value our customers, we do everything we can to keep service costs down without skimping on quality. We also pride ourselves on our: Continued excellence in workmanship, Industry experience, Flexible appointments, Prompt service, and a Wide selection of parts and equipment. Family owned & operated, Same day service, Repair all brands , Financing available for new systems WAC
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
All HVAC needs: Sales, installation, repair of heating & air conditioning. Both gas furnaces and heat pumps. System maintenance and maintenance agreements. Emergency service for existing customers.
Came out for estimate explained thoroughly why old unit was not performing correctly. Worked with me on repositioning the unit due to remolding I performed. Estimate was very fair for work that had to be done. I had three other companies come out. One from Angies list and one other from a friend referral. Both had good reputations and pricing was competitive with Neece. Neither company would work with me on repositioning the furnace or said anything about ducting being to small due to a larger A/C installed years ago. Furthermore our furnace went of course on the hottest time of the year. Neece explained if I called back with the go ahead at a certain time he would have the unit installed ASAP. I called for estimate on Monday furnace was installed Friday morning we had A/C and cold house by 5PM ! Neece will be first company I recommend if anyone asks if I know HVAC company.
Description of Work: Replaced furnace and ducting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Clara S.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
Great! On time, no suprises on cost. The crew was very professional and did not leave a mess. Great company!
Description of Work: Replaced out heat pump with a new AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
Anita and Terry B.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
The serviceman was personable, professional, and very competent. We really got our money's worth on this service call. We are calling them again for a separate issue with our furnace.
Description of Work: Checked A/C unit, and combed out damaged fins on the unit, checked all connections, adjusted A/C vents
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Yunming W.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
The service person arrived on time at the first time and did the test and checking. We were told that the A/C worked fine. Later we found that the air did not flow to the upstairs. We called the company again and they scheduled a free return trip for free on the same day. That time, Mr. Neece stopped by. He spent almost 90 minutes on tuning up the system to make sure everything works OK, including adjusting the air flow and refilling Freon that was a little lower than normal, etc. After he was done all those, the A/C system has been working very well. We were only charged for the amount of Freon refilled. The service was great and we are every happy! Thanks you both Angie's List and Neece Heating and Cooling Inc!
Description of Work: Tested the A/C to verify that it works OK
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Willard W.
04/2014
5.0
heating & air conditioning/hvac
 + -1 more
Travis and his crew were professional, knew what they were doing, arrived on time and did an excellent job. We are very satisfied
Description of Work: Installed new a/c
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Laura M.
04/2014
5.0
heating & air conditioning/hvac
 + -1 more
I wanted my air conditioning checked for the summer season. He showed up well within his one-hour time window. He checked the A/C unit in the basement and outside, then rinsed off the outdoor unit with my garden hose. The check included making sure there were no gas leaks. He was very careful and professional, but also friendly and chatty -- a very nice gentleman.
Description of Work: Hired this company to give my air conditioning system a seasonal tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Lisa S.
03/2014
5.0
heating & air conditioning/hvac
 + -1 more
We had issues with our heating off and on for six months every two months we had to call in our heating guys from a different company. After I had an argument with the last guy to come from that company I was done and when it happened again I call this company. I was very impressed a tech showed up the same day that I called and listened to our concerns and he took his time to fixed our real problem as well as our whole home humidifier.
Description of Work: Six months of problems with our heating
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Pamela S.
02/2014
5.0
heating & air conditioning/hvac
 + -1 more
I've used Neece before (seasonal furnace check-up) and they are fantastic! Travis Neece is prompt, courteous, personable, and professional (as is Jennifer in the office). Turned out I didn't wire the t-stat correctly so it was a quick fix for Travis. However, before he left, Travis performed a full system check and ran each mode of the furnace to be sure everything worked. I ended up calling Neece back for another issue, heat pump furnace quit working (it's 20 yrs old & on its last leg, I believe). The inducer motor went out, as did a part on the outside unit ($550 repair). The inducer motor needed to be ordered. This happened on a cold weather Fri and the part wouldn't be in until the following Tues. Travis bypassed the emergency heat feature which heats off propane and requires the inducer motor, so that I'd have heat (electric) over the weekend. Needless to say, Travis is very thorough and doesn't blow in and out. He makes sure he's done all he can do before he leaves. He's knowledgeable AND he cares. That's a great combination and one that's hard to find in business these days. Neece Heating & Cooling has secured my business for all future HVAC needs and I recommend them highly.
Description of Work: The $40 service call special was all this visit cost me. I replaced my old mercury thermostat with a new digital one but my fan wouldn't run. I called Neece H&C and they were quick to respond and make the service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maribeth J.
02/2014
5.0
heating & air conditioning/hvac
 + -1 more
It was good. We paid more than the "Big Deal" because we needed a replacement part. I was pleased. If we had another issue, I would call them again.
Description of Work: We used the "Big Deal" that we purchased for the services of Neece Heating and Cooling. There was a part that failed on our air conditioner so he replaced it quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
sharon H.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
I have used Neece two times now and each time they are professional, knowledgeable and reasonable. On 1-9-14 they installed a humidifier and there was a small leak that showed up today (Monday 1-27). Travis was out here in an hour to fix the leak. Excellent company to work with. Always friendly and helpful.
Description of Work: Put in a humidifier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Michael G.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
Checked out furnace and installed new Thermostat, very friendly and professional.
Description of Work: Checked out furnace and installed new Thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Glenn R.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
We called several companies and selected Neece to replace our furnace based on the quote they, the product that they recommended, and the professionalism of the person who did our quote. They took the time necessary to identify our needs and made a suggestion that was better for us at the same price as the original deal they were offering. They were by far the best priced offer of the 5 companies we looked at. Their install was highly professional and did quick, clean, excellent work. I would highly recommend Neece if you are looking for a furnace replacement.
Description of Work: Our furnace died on the day after New Years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Mary M.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
He showed up at appointment time and did a thorough check of everything that operates the furnace. I purchased this inspection using a coupon ad on Angie's List. Extremely pleased with Travis and his work. In fact, we are going to have him install a humidifier as soon as the weather will allow. He has quoted a very reasonable price. He will continue to be our heating and cooling needs provider.
Description of Work: Travis Neece came out and did a check-up on our furnace before winter set in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Keet K.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
Everything about the service was good, but it cost hundreds of dollars more than I was expecting.
Description of Work: I used Neece Heating and Cooling to add Freon to my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Marie B.
01/2014
5.0
heating & air conditioning/hvac
 + -1 more
very professional!! love the heater
Description of Work: they were great. things could not have gone better.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Jack D.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
HONOR A EXPIRED GROUPON ARRIVED ON TIME AS PROMISED TED HAD A CLEAN UNIFORM ON , WAS FAST IN FINDING OUR PROBLEM, ALSO WAS FRIENDLY WILL USE T HE NEXT TIME WE HAVE A HVAC PROBLEM
Description of Work: FURANCE TUNE-UP AND REPLACE A DEFECTIVE CIRCUIT BOARD
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Chrystal A.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
He fixed it quickly. He was so nice and very professional. We have a business where we often need air condition repairs and he is at the top of my list to hire again.
Description of Work: Plugged my blower back in after I had accidentally unplugged it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
michael F.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
I called to schedule a service appt because of the positive reviews on AL and was not disappointed. The guy who answered the phone told me about the big deal being held by his company and saved me 50 bucks! The technician was on time, polite , and knowledgeable. The repair was done for what a service call would have costed before adding the cost of the actual repair. Thank you Neece heating and cooling!!!!
Description of Work: Repaired my furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tiffany A.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
They were punctual to fix our A/C the same day I called, and it turned out the owner himself came when his other technicians were on other calls. I was very impressed with how knowledgeable he was, yet still able to explain to me what was wrong with the unit. He also pointed out that our humidifier was no longer working and offered to return to fix it. He fixed our A/C and let me know that the machines really needed to be serviced (unsurprising since it's been a couple of years since their last service). He offered a discount if I scheduled the service with their company, which I was happy to do. They arrived for the service call the following week and were very quick about cleaning out the units, showing my husband what they were doing, and repaired my humidifier. At all times they were professional and courteous, wearing coverings over their shoes so dirt didn't get tracked into my house (which I appreciated). I was very impressed with this company and would recommend them without reservation. I know we won't be using anyone else for our heating or A/C needs.
Description of Work: Our A/C broke and they came out to fix the same day. They also serviced our air conditioners and humidifer, and replaced filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JoDee D.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
They were fantastic. Travis had been servicing my AC and furnace, so we knew each other, thankfully, because I was out of town when they installed the units. Travis repaired the AC, but it turned to be a more serious problem which required that I replace the entire AC unit. Travis was very trustworthy, and I felt comfortable having his company do the work in my absence. It did not come as a surprise that I would need this work done; Travis had told me earlier in the spring that the units were old and that replacement might be eminent. So when the AC went out, it was worth it to replace the old furnace (1989) and AC, saving money on labor. Travis was very patient in explaining the process, my options for products and prices, efficiency, etc. I was pleased to get high efficiency units which will enable me to get a tax credit, and a credit through my power company. Travis also applied the cost of the first repair, and an Angie's list discount to my bill. The installation went off without a hitch, and Travis made an extra trip to my house to take care of some remaining details when I got home. He even switched out a couple of light switches without an extra charge. I appreciated the fact that he noticed things like that. He was even concerned that the new thermostat revealed some old wallpaper, and he wanted to make sure I wouldn't be upset with how the wall looked. The crew did a great job of cleaning up after themselves, and I couldn't have asked for a better deal. Travis and Jennifer (in the office) went above and beyond the call of duty.
Description of Work: Installed new furnace and AC units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,864
Wendy S.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
They were very responsive, great customer service from the office staff. They diagnosed my AC issue. It was a wire that needed to be replaced and they drained the line. The technician was extremely professional, knowledgeable and polite. Yes I would call them again.
Description of Work: DiTheTThTh TheTHey
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Kristin L.
09/2013
2.0
heating & air conditioning/hvac
 + -1 more
The office told me the repair guy would be here around 4:00-4:30, but he may show up a little earlier if that was okay. When he hadn't shown up at 4:50, I called the office and asked what hour they stopped service calls. I was concerned they would close at 5 or ask for an 'after hours' fee. She said someone would be out by 7:00 to take care of us. It was about 7:20 when the technician showed up to perform mediocre service. My hvac system is original to the house (~30 years old!) it's ready to be replaced, inefficient, and flawed. But it seemed like simple areas of concern that were glaringly apparent to me were not readily observed or noted. His initial assessment was looks ok, old but ok with some wear and age. Once I specifically asked him to bend down and look at particular areas he then noted some concern about damage and functionality. I did get what I needed from them; however, the effort I put forth was (and their lack of effort) wasn't such a value.
Description of Work: Purchased a $40 service call deal through Angie's List and requested a quote to replace full heating/cooling system.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$40
Response from Neece Heating and Cooling Inc.
We are sorry to hear that our customer was not happy with our service. We make it a practice to never push a customer into making a purchase of new equipment if they do not need it or request a bid from us. When a unit is able to be made viable again after replacing a part we will gladly just replace the part and do the most cost effective option for them. Yes this unit was older and this was discussed but it was able to be fixed at the time of service and this customer was very clear that the lowest cost option was what she was looking for. We take our reputation and customer service very seriously and the vast majority of our reviews reflect this.
Anita B.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
The whole experience was great! I woke up to a warm house on what promised to be one of the hottest days of the year. I called Neece and got an appointment for the same day. Travis arrived ahead of schedule and answered all of my questions while he worked on the unit. 30 minutes later, my house was cool again! With my Angie's List coupon for a $40 visit and the $129 capacitor, the visit was less expensive than I expected and worth every penny. We'll be calling Neece again to make sure we're all set for heat in the winter, ahead of time. Thanks, Travis!
Description of Work: Replaced air conditioner capacitor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Carrie S.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
Everything went great. There was a minor glitch but the owner rushed to our house to take care of it.
Description of Work: We got a new air conditioner and heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jack B.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
They were right on time and completed the work professionally without interruption. I would gladly recommend them for the services that they provided.
Description of Work: Installed a digital thermostat.
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Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Neece Heating and Cooling Inc. is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:00 PM
Neece Heating and Cooling Inc. accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Neece Heating and Cooling Inc. offers free project estimates.
No, Neece Heating and Cooling Inc. does not offer eco-friendly accreditations.
Yes, Neece Heating and Cooling Inc. offers a 10% senior discount.
Yes, Neece Heating and Cooling Inc. offers emergency services.
Yes, Neece Heating and Cooling Inc. offers warranties.
Neece Heating and Cooling Inc. offers the following services: All HVAC needs: Sales, installation, repair of heating & air conditioning. Both gas furnaces and heat pumps. System maintenance and maintenance agreements. Emergency service for existing customers.