Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

90 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6957 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 76-100 of 957 reviews

Aaron H.
08/2017
5.0
sewer cleaning
  + -1 more
They got the sewer unclogged and were reasonably priced.
Description of Work: Unclog basement sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine C.
08/2017
4.0
plumbing
  + -1 more
They were fine. It was very inline with everybody else - average. We have used them many times over the years and we've always been satisfied with them. I would definitely say they are very dependable service. The people are dependable, courteous and on time.
Description of Work: The guy unplugged 2 lines and I think they charged $80 a line.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Catherine C.
08/2017
4.0
plumbing
  + -1 more
We've been in our house for 40 years. I think just over time drains just get plugged and they are who we call. Other people that we checked with was about the same price. They are fine. You can rely on them. My first impression was favorable. They are dependable. You know you're not getting somebody who doesn't know what they are doing.
Description of Work: They unplugged a drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$115

Catherine C.
08/2017
4.0
plumbing
  + -1 more
We've not had a bad experience. They leave things very clean. They are dependable. They do what we have them out to do. They're polite. They're on time. It doesn't take them a very long time. Their prices are similar to other services that we have used. It's very routine and we haven't had any problems.
Description of Work: Basic maintenance of clogged up pipes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Catherine C.
08/2017
4.0
plumbing
  + -1 more
We've been in our house for 40 years. I think just over time drains just get plugged and they are who we call. Other people that we checked with was about the same price. They are fine. You can rely on them. My first impression was favorable. They are dependable. You know you're not getting somebody who doesn't know what they are doing.
Description of Work: ,They unplugged a drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$115

Catherine C.
08/2017
4.0
plumbing
  + -1 more
Their prices have been the same pretty much over the years. It's just 1 person and it normally takes maybe 30 minutes, maybe not that long. One time it was the bathroom, one time it was the other bathroom, one time it was the kitchen.
Description of Work: They unclogged pipes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

John M.
08/2017
5.0
plumbing
  + -1 more
It took him at least three hours to get the blockage done. I think we got our money's worth because he was out there for three or four hours. He was really good. Actually we thought it was going to be hours later but they came out the same day.
Description of Work: We had stopped sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Thomas A.
08/2017
5.0
plumbing
  + -1 more
We had a plumbing company come out and then used Roto-Rooter because the plumbing company couldn't do what we needed done. The price was fine. Actually since he wasn't able to fix it and he really worked at it, he took $30 off. They were very responsive. He was there within an hour.
Description of Work: He wasn't able to do it because it turned out to be the device but they gave it a good old college try.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Jennifer C.
08/2017
5.0
plumbing, drain cleaning
  + 0 more
great, no problems since then. Fair price, came when said, called ahead.
Description of Work: main line clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

James P.
08/2017
5.0
drain cleaning, plumbing
  + 0 more
Everything was excellent but it was overpriced.
Description of Work: They cleaned out my sewer lateral and put a camera through to check and see if there was any problems in the pipe.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

STEVE & SUSAN M.
07/2017
5.0
plumbing
  + -1 more
We used the plumbing service recently. They replaced some galvanized pipes with copper. They did a fantastic job. I think the price was reasonable. Very meticulous. They only give you a 4 hour window, so sometimes they couldn't find a plumber. I had to reschedule two or three times. They seem to have competent people working there and in general they're reliable.
Description of Work: Replaced pipes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

JOHN F.
07/2017
5.0
drain cleaning
  + -1 more
They cleaned out the kitchen sink drain for free because it was the same line as the first time. Outside from being very expensive, they stayed by their warranty. I probably wouldn't use them again because of their price. I probably wouldn't recommend them because of their price. It took less than an hour to complete the work. They cleaned up very well. I called them, they came out, and did their thing.
Description of Work: They cleaned out a drain that was over flowing from the washer in the basement. Then a month later they came back out and cleaned out the drain from the kitchen sink to the basement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Denise H.
07/2017
5.0
plumbing
  + -1 more
It didn't really seem like a deal, my total price of what I had to pay. I had to pay more than what the Big Deal was for. I'd probably grade them a B for price because I didn't feel like I really got a deal out of that.
Description of Work: This was an Angie's List Big Deal for $25 for $75 worth of plumbing services. I don't remember exactly what he did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Sharon N.
07/2017
5.0
plumbing, drain cleaning
  + 0 more
Very well. We will call again if needed
Description of Work: Toilet clogged and drain cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renee K.
07/2017
3.0
plumbing
  + -1 more
The tech didn't want to go under my home, wanted me to give him directions under the house, and kept asking me to stick my head Into the crawl space to look at things I couldn't possibly see from where I was standing. He said to check under my toilet for a leak, the cost would be 295 dollars, plus the cost of a new wax seal. My toilet is brand new. He clearly didn't want to be there. I just said thanks but no thanks. He did point out my AC was dripping under the house and told me how to fix it myself, which was just a longer hose. I appreciated his advice, that was about it.
Description of Work: Had a couple leaks in my bathroom. Needed to figure out what was causing th eleak.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Sue B.
07/2017
2.0
plumbing
  + -1 more
Had to call 3 times to see where they were. Appointment was scheduled between 9 and 11, they arrived close to 2pm. Way over priced. Paid $250 for a small job. Had to call another plumber to fix the work he did. Never will use them again.
Description of Work: fixed a leaky pipe under the sink

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$250

Karen J.
07/2017
5.0
drain cleaning
  + -1 more
I would definitely hire again. They were helpful and professional.
Description of Work: clearing drain clogging.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Cindy H.
06/2017
2.0
drain cleaning
  + -1 more
The staff member who answered phone at Roti-Rooter would not give any kind of ballpark amount. She said their company did not allow that. She said you just have to have the person come to your house, and they would give you a free estimate when they arrived. I asked several times for a ballpark figure of any kind, giving her as broad of a question of whether it might be closer to $40, $200, or $2000... she would not tell me anything. That way of doing business is terrible and seems kind of scammy. Any reputable company should be able to give a rough estimate or at least some kind of "our residential customers in zip code ##### usually pay about $xxx." Offering a $30 coupon to Angie's List customers is meaningless when the technician can pull any price out of his or her backside when they arrive, based on how affluent the home owner looks, etc. We will never do business with a company who operates like they have chosen to.
Description of Work: Floor drain in basement was backing up a bit when we ran the clothes washer. It was draining slow, but not an emergency or flooding. We saw the Angie's list reviews and their $30 coupon and I called to get a ballpark figure on either drain cleanout (basic rooter job) or a video inspection. They would not give any kind of ballpark amount.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0


NOELI L.
06/2017
5.0
drain cleaning
  + -1 more
He was very thorough. The guy that came was really good. I would call them back if I had any other problems like that.
Description of Work: The guy that came fixed what was wrong and sold us some really nice stuff to keep the pipes clean. He looked at all of our drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Nancy S.
06/2017
4.0
plumbing
  + -1 more
There was 1 person and he cleaned up after himself.
Description of Work: They repaired a kitchen drain stoppage.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas O.
06/2017
4.0
plumbing, drain cleaning
  + 0 more
They showed up right away and got it fixed. The price was outrageous but I had no choice. It took them an hour and they used about $20 worth of pvc pipe to repair the sink.
Description of Work: Clear kitchen drain stack and repair kitchen sink plumbing.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$624

Carrie D.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
It was a difficult clog, and took a few hours to clear, but the serviceman got it cleared and working fine again! In addition he replaced my old under sink plumbing without my asking him!! Excellent service!!!
Description of Work: Kitchen sink drain clogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jeff A.
06/2017
5.0
drain cleaning
  + -1 more
It was a different drain cleanout at a different property.
Description of Work: They did a drain cleanout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff A.
06/2017
5.0
drain cleaning
  + -1 more
I had a good experience with them. The work was done at one of my rental properties. They did what they said they were going to do and they charged a good price. The worker was acceptable, fine and good.
Description of Work: They did a camera scope and a drain cleanout.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

RICHARD E.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
Everything went as planned would definitely recommend them again.
Description of Work: He came and cleaned out main drain,very prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4806 Trade Access Blvd Ste 900, Hazelwood, MO 63042

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Filtration and Softening,
Excavating

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Contact information

4806 Trade Access Blvd Ste 900, Hazelwood, MO 63042

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day