Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

When you need an emergency plumber or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Business highlights

90 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100 off

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6957 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
10%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 26-50 of 957 reviews

Rosemary H.
08/2018
5.0
plumbing
  + -1 more
They were very responsive and arrived within three hours of call and on time. They quickly appraised the leak and replaced garbage disposal within 30 minutes. My only concern is that the price seemed pretty high to averages online, but because of my concern about the power line I wanted to get it fixed immediately.
Description of Work: My garbage disposal had been leaking overnight onto the power line and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$561.72

Karen M.
07/2018
1.0
plumbing
  + -1 more
Wally came out on Monday, June 18, to give us an estimate. Said he would email it to us. We haven't heard from him since. I guess they don't need the business.
Description of Work: Needed estimate to move laundry room from basement to new addition.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Susan A.
07/2018
5.0
plumbing
  + -1 more
Told us how to fix the problem ourselves to save us money on this call, and to prevent future service calls for this particular problem.
Description of Work: 07/09/2018

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan A.
07/2018
5.0
plumbing
  + -1 more
Smoothly, efficiently, effectively, and no big clean-up afterward.
Description of Work: Fix the pipe leak between the house and the street main.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex F.
07/2018
5.0
plumbing
  + -1 more
Great - plumber Keith came by and did not find a leak. I felt a little silly but he did not even charge me. Said he didn’t perform any work so I didn’t owe a thing. I appreciate the integrity and will definitely use Roto-rooter again. Thank you, too, Angie’s list. First time using your service and found it very useful.
Description of Work: Leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary E.
06/2018
5.0
plumbing
  + -1 more
We experienced a leak that caused significant damage to 2 bathrooms. The Roto-Rooter crew kept us aware what they were doing and performed in a professional matter. Their work stretched over 1 to 2 weeks.
Description of Work: significant water damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Richard B.
06/2018
5.0
sewer cleaning
  + -1 more
Service technician Dan arrived on schedule and cleared the sewer line clog with no complications. There was no mess to be cleaned up before or after the service call.
Description of Work: Clear clogged sewer line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Kathleen M.
06/2018
5.0
plumbing
  + -1 more
I appreciated the quick service I got from Roto Rooter, a couple other listed plumbers couldn't get to me for a week or so. Chris came out the same day, replaced my defunct garbage disposal, and removed a leaky whole house filter. He was efficient and very professional. I was a bit taken aback by the price, but then again, haven't had any plumbing done in a long time, so figured it's probably standard! I would hire them again definitely. Sure did not want to wait a week with a non-functional sink.
Description of Work: replaced leaking garbage disposal, removed old whole house filter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

STEVEN M.
06/2018
5.0
plumbing
  + -1 more
It was a bad clog, but the technician worked hard until it was fixed.
Description of Work: Clogged sewer pipe

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Neil G.
05/2018
4.0
plumbing, drain cleaning
  + 0 more
Good. The only problem i had was I was to have been given a discount and technician forgot. Said he would take care of but didn't. Had to call to get taken care of.
Description of Work: Outside drain cleared

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George S.
05/2018
2.0
plumbing
  + -1 more
technician showed up and looked at the drain and quoted me almost $300 to run a snake down the drain. I told him I had another quote for $160 from another company and after a call to the office they agreed to do it for $160. He run the snake down the drain and had a lot of trouble and decided it was a collapsed pipe and someone else from the office would contact me the next day to discuss tearing up the floor to fix the drain. No one ever called and I made 2 attempts to get some one to call me back but no help, they did offer to reschedule for a few days out but I decided they did not want the job and canceled the call. I now have another plumber scheduled for tomorrow to do the work. I would not suggest using them. I did pay them the $160 and got nothing for it.
Description of Work: Clogged drain in basement

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$160

Kerry Ann J.
04/2018
1.0
plumbing
  + -1 more
After several calls, I never heard from "dispatch" who would send a plumber for emergency services. Water was pouring out of my spicket. After I called twice to find out why I hadn't heard back from anyone, I was told dispatch could give me an ETA on when a plumber would arrive. 10 minutes later dispatch finally called to tell me there were no plumbers available. So......it's 5pm, and you're open till 11pm.....emergency services???!!! Don't think so. Called someone else & they're on their way. Disappointed in this place and Angie's List for recommending them - they were absolutely NO HELP when I needed them.
Description of Work: Very simple, change a broken outdoor spicket

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jenny L.
04/2018
5.0
plumbing
  + -1 more
Once they arrived, they were very professional and did a good job.
Description of Work: replaced a toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$750

ROBERT W.
03/2018
5.0
plumbing
  + -1 more
Arrival was right when they said the plumber would be there. He was able to fix our problem, though had to come back the next day after getting parts. His first solution to the leaking shower did not fix the problem but he was able to fix it the next time. They were expensive but the solution was correct.
Description of Work: Fix and lengthen one hose bib, lengthen a second hose bib, replace shower valve

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Frank L.
03/2018
5.0
plumbing
  + -1 more
Very good. The first plumber that arrived was new to the profession and soon realized he needed help. A more seasoned plumber arrived within the hour (no extra charge) and got the drain open. Very professional and no unnecessary charges.
Description of Work: I had hired Precision Plumbing to open up a slow drain. Their only interest was running up the bill. RotoRooter performed the service at a reasonable price - less than the previous plumbing company that did not open up the slow drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Karyl H.
03/2018
5.0
plumbing
  + -1 more
Service person, emptied the drain right under the sink (where the clog was). It was very expensive for the work that was done and the time involved. The drain was cleared and I have not had a problem since.
Description of Work: Clogged kitchen sink drain

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kristen O.
03/2018
5.0
sewer cleaning, drain cleaning
  + 0 more
It was great! They came about 2 hours after we called (super quick which was fantastic) and sent me a text to let me know they were on their way (super convenient). The plumber, Lonnie, was very friendly, professional, and fixed our problem quickly.
Description of Work: Our sewer drain backed up and we needed a fix quickly and on a Sunday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$347

Stephanie P.
03/2018
5.0
plumbing
  + -1 more
He fix the overflow drain because it was flooding in the basement and he did a great job and it didn’t take long at all.
Description of Work: We had a leaking tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Rich B.
03/2018
5.0
plumbing, drain cleaning
  + 0 more
Arrived within 2 hours of call. done in 45 min. Neat and professional.
Description of Work: Clear out a clogged line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
03/2018
5.0
plumbing
  + -1 more
He told me he thought it was an easy DIY project and it was! Saved me hundreds of dollars.
Description of Work: Check leaky shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alissa F.
03/2018
1.0
plumbing
  + -1 more
I called them on a Sunday evening at 4 PM and they said that they would be at my house in 2 hours. At 6 i called them and they said it would be a couple more hours. At 9 they still had not showed up, but they did call and tell me that they would be here at 1 AM. If you have not got enough employees to keep up with demand stop taking on work that you can not get to in a timely manner. Most of all do not lie to customers to con them into using you for work. I WILL NEVER EVER REFER THIS COMPANY TO ANYBODY!!!!!!!!!!! F---------------------------------- IS YOUR GRADE ROTO ROOTER!
Description of Work: Unclog main drain

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Janet B.
02/2018
5.0
plumbing, sewer cleaning
  + 0 more
Great, Bob was here within 2 hours and did a great job, price was right, he explained what he was doing and showed me the ball of roots he pulled from the pipe. I had used this service several years ago, pleased then and pleased now.
Description of Work: Clear sewer backup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evelyn S.
02/2018
5.0
plumbing
  + -1 more
Don did an excellent job of fixing what another plumber did not complete correctly with my toilet installation. I will recommend him and use him, again.
Description of Work: Toilet Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Jody A.
02/2018
5.0
drain cleaning
  + -1 more
Very happy the technician arrived within one hour. He was professional. Wish he had done some spraying down of the area around the drain after unclogging it. It was a big clean up for me to do at my age and the price was considerably higher then I paid to another company (who did not use a camera) several years ago. That being said, the price became worth it the next morning when Jeff Lenz, a Sewer Solution Specialist with Brentwood Roto-Rooter, came out and spent a lot of time showing us a camera inspection and explaining the risks of reoccurrence to us. My building is very old and the pipes under the basement floor were shown to be badly deteriorated in one area especially. There was no charge for the assessment and camera work Jeff performed in the process of providing us with a bid to repair. Jeff and the bid he provided appeared straight forward and realistic.
Description of Work: Sewer backed up into basement. Needed unclogging and assessment of risk for reoccurrence.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$444

Jean L.
01/2018
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
They were great, they came at night, solved the problem and worked with the insurance company on clean up. Friendly, knowledgeable, professional and quick to respond.
Description of Work: Root rooter cleaned our drain pipes throughout our house to clear a sewage backup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4806 Trade Access Blvd, Hazelwood, MO 63042

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Plumbing, Drain Cleaning, Sewers, Sump Pumps, Excavating, Waterlines, Pipework, Water Heaters, Septic Tanks, & Video Camera Line Inspection.

Contact information

4806 Trade Access Blvd, Hazelwood, MO 63042

http://www.rotorooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day