A & J Drain Service LLC

We had a slow draining shower and called A&J based on Angie's List reviews. We were not disappointed. Scheduling was easy. When Sean got here he was able to quickly clear the clog. He was prompt, professional and gave us many tips to help avoid this problem in the future. We would definitely hire A&J Drain Service again.

Sean arrived & did a camera inspection & checked the lines for flow. He explained everything he was doing, & was as pleasant & courteous as he could be He obviously. Was expert at his job. Fortunately he found no problems. From now on, this is our company for these services.

The day before Thanksgiving, my sewer line backed up into the basement. I called that night to have Marty come out but since he already had a few calls, I was scheduled for Thanksgiving morning. Marty came out Thanksgiving morning and cleared the line. He could tell that I had mud in my line and suggested that I have him come back out to cable the line with a camera. I booked him for a few days after the holiday weekend, and sure enough, he was able to show me where the crack in my sewer line was. Throughout the entire process, Marty explained to me what he was doing, what the problem was, and how to go about getting it fixed. Even though I hated interrupting his holiday, he still came in with a great spirit!

Very professional and reasonable. Highly recommended.

Called our home warranty company initially and they sent someone out, who was late, unprofessional and did not do the job (and did not reinstall our toilet correctly and will have to come back to fix that). After that, we were done with that route. I found A & J Drain on Angie’s List and hoped that the positive reviews were true. Our experience was great. Our service person, Justin, was professional, friendly and thorough. He answered all of my questions and was very helpful. Plus, he resolved the issue. He had the equipment necessary with him to do the job right. I am very happy with their service and would recommend them and will use them in the future, hopefully only for preventative maintenance needs though!

I had my main sewer line cabled and then supposedly jetted a few months ago by another company. The line became clogged again this week and was backing up in my basement. Marty (owner of A&J Drain Services) came out the same day and put a camera through the line to see where the blockage was. He was able to get the camera to the front of the house from the street and it was clear until there. He saw blockage of toilet tissue at that point. Started to jet the line and was able to clear the blockage and pull everything out. As he was pulling out the jet line, there was a lot of debris geysering out from the main cleanout location (there was a lot of blockage). Marty informed me that from his experience, the line had not been jetted properly for quite some time. (In other words, the previous company likely did not really jet the line professionally.) Marty recommended a jetting service annually. He did not charge me for the camera (which most companies will do), and he only charged me for one hour of service. I would absolutely recommend him for future jobs, especially if anyone has a sewer blockage. Jetting is the best way to go in the city with our old clay pipes. Cabling actually destroys the pipes (he showed me broken chunks of the inside of the clay piping that were residual from previous cabling attempts). I was able to see clear water flowing through to the street after the job was complete. Marty said that there was no water flowing before due to the blockage. Excellent job - honest company, highly recommended!!!!

A&J Drain Service is reliable, friendly, and knowledgeable company. We were in the process of buying an investment property and needed a sewer pipe/drain inspection ASAP. I called the company and they were able to accommodate us the next day. By evening after the inspection, they sent us a clear and descriptive video identifying the clogs and potential problems. I cannot say enough great things about this company and their price is very reasonable. ! I am not surprised by the multiple 5-star reviews. If I could give them 6 stars, I would! I couldn't have asked for better service and will recommend them to all my friends and family.

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Excellent, professional service. Conscious of keeping carpets clean. Took off shoes and made sure equipment did not get carpet dirty. It was an easy fix, completed in 15 minutes. Office staff was also kind and courteous! Appointment was made at 9:00AM and service was completed by noon! I couldn't have asked for better service!

My regular plumber that I have been using for the past 11 years has slowly not been able to provide me timely service and their prices have gone through the roof so I had to find a new one. I gave A&J a try and I am glad I did! First they were able to fit me in SAME DAY! I couldn't believe it. Then they arrived earlier than expected, gave me a call to confirm that was ok and they were at my rental property before I was waiting patiently. Justin was very friendly, easy to talk with and was very professional and helpful. I am definitely going to call them for my future plumbing needs.

Jeremy was a little early and I was running late. He was gracious enough to wait 10 minutes for me to arrive. The line gave him trouble and he had to run his snake out over 75 feet before clearing the blockage. He never got upset despite climbing up and down the ladder numerous times to get the lines and tools necessary to complete the job. He gave me tips on things to do to help keep the line clear. I would recommend A & J to anyone. His professionalism and determination to, not only get the job done but to get it done right, makes this the first call next time this happens.

A&J did a great job clearing a difficult clog far from the sink. Also kept things clean.

They performed their work quickly and efficiently - would hire again if I needed a sewer lateral inspection.

Marty arrived right on time and changed out the plumbing. We are very happy with the quality of his work. We were not happy, however, with their treatment of the Angie's List coupon they offer. We had forgotten to redeem it when they cabled our drain a couple weeks prior (admittedly our mistake) and they would not accept the coupon after the fact. Not a problem, as we thought we could redeem it for this plumbing job. Marty would not accept the coupon, though, as he said it was only for drain cleaning and not plumbing work. The coupon clearly mentions both plumbing and drain cleaning and does not indicate any exclusions. When I called the office about this, they still refused to accept the coupon. We felt that posting the coupon is a bit disingenuous if they are going to look for any excuse not to honor it. Given their prompt service and workmanship though, we'll put this behind us and will use them again if need be.

Justin arrived right on time. It took him a while to get through a major grease clog, but he was able to break through it. The sink drains great now. He also pointed out that our under-sink plumbing was in bad shape and needed replacement ASAP.

A & J was prompt and professional. They took care to protect floors and cabinets and cleaned up after they were finished. The two members of the team were very courteous. They determined the nature of the problem, listened to the information I provided, and accomplished un-clogging the drain quickly and effectively. They gave me advice on proper drain care and maintenance. I am completely satisfied with A & J's performance and would recommend them without hesitation. I plan to use their services annually to prevent future drain problems.

Very well and quickly. Clean process.

Fantastic. Were helpful on a Sat informing me of the OT charges, and gave me the option to wait. I was able to wait, and they scheduled me for 9am on Monday. Got here on time, were professional, was a great experience. Clean. Would will call again if I have any issues.

Water would run for 30 seconds then back up. We have lived in this house 16 years and never had brisk (vortex style) drainage from this sink. Today, Justin came and snaked under the sink without success. He used our roof stack and cleaned the drain using numerous sections of cable over an hour. The roof was difficult to navigate (slate) and he went up and down the ladder 8-12 times connecting sections and reattaching the drill. He was patient, pleasant despite working with 'yuck', sliding on the slate and worked until our drain had its first ever vortex drainage. He also told me how to use bleach and hot water to help with any residual grease in the line. I am often satisfied with service but i was amazed at the level of care given to our problem. This was an impressive young man. Good job A and J.

I called at 7:30 am and they arrived at 8:30. Fast, professional, courteous service. Will definitely use again and recommend.

Great they did some testing to determine the issue. After flushing the system with water, there was no additional service needed. I offered to pay for their time but they would take my money. They will be my first and only call next time.

They were great. Documented the whole thing, were prompt and courteous. They followed up right away with all the paperwork necessary to meet the requirements of the home sale (invoice, lien waiver, video footage.) I would definitely recommend them.

We have used A & J Drain Service before and have been pleased with their previously work. We called them late Saturday afternoon. It was explained that the earliest they could come was Sunday morning. They were also very clear on explaining a Sunday service call would included an additional Overtime fee which we agreed to pay. The service person arrived on time. He was friendly and professional. He snaked the line back to the house and snaked it out to the main line. All went as expected. The work was completed in just over a half hour. We will continue to use A & J Drain Service for any drainage issues. Due the condition of our lateral line, the line usually needs cleaning every 3 to 4 years.

A & J was able to take our call on short notice. Jeremy called ahead of the appointment to confirm, and was early! He was very courteous and professional. He got right to it and solved our problem.

GREAT! All I have to say every time my kids come home it costs me. Vanity napkins do not break down; infact they came out whole and surprising white! LOL