CompuSmile, LLC

5.0(
317
)

Computer Repair, Computer Training, Computer Sales

About us

My name is Scott Quinby, and I provide ON-SITE, LOCAL computer services to my beloved clients in the St. Louis area. Don't settle for REMOTE SERVICE from an OUT-OF-TOWN company when you can have a friendly, local professional with 45 years' experience come visit you instead. Angie's list customers get $10 off their first service call. Satisfaction guaranteed! I look forward to working with you!

Business highlights

26 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

CompuSmile offers on-site PC technical support, computer setup, computer repair, Internet setup, secure wireless networking (WiFi), virus & spyware removal, security software installation, data backup, and one-on-one personal tutoring on any subject: e-mail, Microsoft Windows, Office, Word, Excel, Outlook, QuickBooks, Quicken, iTunes, iPhones, iPads & tablets, Android devices, Dropbox, digital cameras, and much more. Pretty much anything computer-related! :-)

Services we don't offer

Grumpiness, discourtesy, and condescension (among many others)

Amenities

Free Estimates
Yes
Emergency Services
Yes

Accepted payment methods

Check
CreditCard
PayPal
Venmo

Photos of past projects

Reviews

5.0317 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
1%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review

Filter reviews by category

Showing 276-300 of 317 reviews
Byron. V.
11/2019
4.0
computer repair
  + -1 more
It went pretty good
Description of Work: Set up new computer
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from CompuSmile, LLC
Thank you so much for taking the time to write a review for me. I always strive to provide A-level service for my clients, so I'm sorry you didn't feel I quite achieved that on this visit. Please let me know what I can change on my next visit to accomplish that. Thank you for your business.
George B.
06/2017
5.0
computer sales
  + -1 more
.
Description of Work: Replace computer and upgrade.
Rating CategoryRating out of 5
Yes, I recommend this pro
$900
Response from CompuSmile, LLC
Thank you so much for taking the time to post a positive review for me. I'm glad you're so happy with your new computer, and that the transition from the old one went so smoothly!
Ed P.
11/2016
5.0
computer repair
  + -1 more
See above.
Description of Work: Scott was very professional, explained what the problem was, explained what he did to resolve all issues. Clean up my PC, installed some tools to fix problems. Courteous, polite. Definitely use him in the future. Good value for the money.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CompuSmile, LLC
Thank you so much for the positive review. It's always flattering when my clients express an interest in hiring me again for future needs. I look forward to helping you again whenever you might need it.
Marjorie L.
06/2016
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from CompuSmile, LLC
Thank you very much for your positive review! And thank you for making this, my second visit to you, an enjoyable one!
Jack W.
03/2016
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500
Response from CompuSmile, LLC
Thank you so much for taking the time to write a positive review for me. I enjoyed working with you across three separate sessions to get all 3 of your computers [Member Information Removed].
Mary Ann G.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Very well versed on tech issues
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from CompuSmile, LLC
I very much appreciate your short-but-sweet review! Thanks for having already hired me for a second appointment. I'm eager to help whenever you might need me yet again!
Edward G.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Scott's service was superb. Tuned up my PC, activated the backup, and insured all was working well. He is very professional, and very trustworthy. Outstanding.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from CompuSmile, LLC
Thank you very much for your positive review. I always aim to provide outstanding service; I'm glad you felt I lived up to that goal!
James T.
02/2016
5.0
computer repair
  + -1 more
.
Description of Work: Have used Compusmile before and was quite satisfied. This time we had a computer that wouldn't boot; set up an appointment with Compusmile but before |appointment time somehow I was able to get computer to reboot. Very good to deal with even tho I ended up not needing them this time. Would not hesitate to use them agin.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CompuSmile, LLC
I wish I could take credit for this, but I really didn't do anything! Still, I very much appreciate your taking the time to share your experience with the Angie's List community!
FRANKLIN D.
02/2016
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from CompuSmile, LLC
Thank you very much for the favorable report! I'm happy to have you as a return customer!
Emily M.
02/2016
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
$99
Response from CompuSmile, LLC
Thanks so much for taking the time to post a review for me! I'm looking forward to the next appointment you've already booked with me!
BARBARA J.
01/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: Excellent experience! Scott was very helpful, solving issues with both our PC and laptop. Would definitely recommend and have back in the future.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from CompuSmile, LLC
Thank you so much for your great review! I really enjoyed working with you on both your PC and your laptop, as I can be more cost-effective that way! Please let me know when you next need assistance.
juanita B.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Installed my dvr security system. Scott did a great job. I highly recommend him.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from CompuSmile, LLC
Thanks so much for taking the time to write a positive review for me! I deem myself a "computer tech", but I find that technology is increasingly intertwining with other electronic devices, so I'm able to help my clients with a multitude of new services. In your case, it was a security system, but I'm able to help with smart TVs, media streaming devices (e.g., Roku), phones and tablets as well. I'm happy to help you again in the future!
Kate S.
09/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I needed to have a new desktop set up, with files and programs transferred. Scott was prompt, professional, and very thorough. He explained the operating system to me very carefully.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from CompuSmile, LLC
Thank you very much for taking the time to write such a positive review for me. I'm glad you appreciated my thoroughness, and I'm happy to hear you felt I effectively communicated with you about the new things you wanted to learn. Please call me again any time!
Thomas A.
09/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Showed me how to replace a defective part and also an effective work-around without repair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from CompuSmile, LLC
I'm glad you were happy with the results! Thanks for taking the time to write a review for me. I'm happy to help again in the future!
Kathleen E.
06/2015
5.0
computer repair
  + -1 more
.
Description of Work: He moved & straightened out files & programs after I installed a new hard drive. He put it in an order more to my liking. I even called him later and he gave me helpful information over the phone at no charge.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$287
Response from CompuSmile, LLC
Thanks so much for your kind review! I'm happy to answer quick calls for free anytime!
James T.
05/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: retrieved and restored some files from a crashed computer and cleaned up a lot of spam from another computer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from CompuSmile, LLC
Thank you very much for taking the time to post such a positive review of my services. I was happy to help, and I'd be glad to do it again!
fred W.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Worked on computer for virus, removed all.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Response from CompuSmile, LLC
I really enjoyed my appointment with you! Thanks for entertaining me with college basketball while I worked! I'm glad to hear that things are running well.
Tina O.
04/2015
5.0
computer repair
  + -1 more
His help was invaluable.
Description of Work: He fixed my wireless and changed its passwords. He cleaned up my computer and helped me back up files on my computer.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Response from CompuSmile, LLC
Thanks so much for the great review! I'm flattered you felt my help was "invaluable!" I'm happy to help again in the future!
AMY C.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Scott provided me with some information that I needed about my computer that he has serviced before and in fact ordered for us. As always, he was very prompt in returning my phone call, answering my questions, very professional and polite, up-to-date, intelligent, and well-informed about electronics, and I call upon him for all my computer, etc. needs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CompuSmile, LLC
Thanks so much for taking the time to recount your positive experiences with my service! I've enjoyed working with you on numerous occasions, and I welcome the opportunity to continue to do so!
Frank C.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Bought new computer and set up.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from CompuSmile, LLC
Wow! I'm at review number 250! Thanks for taking the time to rate me so favorably, and thanks to all Angie's List members for your kind words and support over the years!
harry H.
05/2014
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$898
Response from CompuSmile, LLC
Thank you very much for taking the time to rate me so highly. It was a pleasure helping you with your new computer. I'm glad you found it convenient for me to purchase the computer on your behalf (included in the price you listed) to save you the hassle of going to the store and trying to pick one out yourself. I'm happy to help with anything else you might need in the future!
Jeff K.
04/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Diagnosed my old computer as being disfunctional and provided a new laptop at a reduced price and set it up for my use.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from CompuSmile, LLC
Thank you very much for taking the time to post such a nice report! I'm glad you're happy with your new computer, and I'm happy to help with any issues that might arise with it.
Bob B.
06/2003
5.0
computer repair
  + -1 more
SCOTT THE CONSULTANT DOES A GREAT JOB. HES ALSO VERY PERSONABLE AND DOESNT LET HIS OBVIOUS GENIUS INFLATE HIS EGO.
Description of Work: ASSISTED IN PURCHASING NEW COMPUTER, SETTING IT UP AND WORKING THROUGH BUGS. ALSO HELPED LOAD HELPFUL SOFTWARE.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from CompuSmile, LLC
THANKS, [MEMBER], FOR THE “ENTERTAINING” REVIEW. :-) I’M REALLY GLAD YOU’RE HAPPY WITH HOW YOUR COMPUTER IS WORKING FOR YOU!
Pamela A.
06/2003
5.0
computer repair
  + -1 more
COMPUSMILE HAS SAVED ME TIME AND MONEY WHEN WORKING WITH MY SYSTEMS. THIS IS THE PERFECT SOLUTION FOR ANYONE WITH A NON-EXISTANT OR MID LEVEL UNDERSTANDING OF COMPUTERS. I USE THREE COMPUTERS DAILY AND THIS SERVICE HAS BEEN INVALUABLE TO ME.
Description of Work: REPAIR SOFTWARE CORRUPTIONS, REPAIR AND INSTALL HARD AND SOFTWARE. NETWORK THREE SYSTEMS TOGETHER
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from CompuSmile, LLC
THANK YOU SO MUCH, [MEMBER], FOR YOUR KIND ENDORSEMENT! I LOOK FORWARD TO CONTINUING TO HELP YOU WITH ANY NEW PC, INTERNET, AND NETWORKING ISSUES YOU MIGHT ENCOUNTER IN THE FUTURE. :-)
PHIL R.
06/2003
5.0
computer repair
  + -1 more
SCOTTS A GOOD GUY WHO REALLY KNOWS HIS PCS.
Description of Work: SCOTT SALVAGED MY PC & DATA AFTER ID TRIED SOME ADJUSTMENTS OF MY OWN. HES UNUSUALLY KIND & UNDERSTANDING AND ABLE TO EXPLAIN THE HOW & WHYS.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from CompuSmile, LLC
THANK YOU SO MUCH FOR THE COMPLIMENTS, [MEMBER]! BUT YOU’RE SUCH A FUN GUY TO WORK WITH THAT IT MAKES MY JOB THAT MUCH EASIER AND MORE ENJOYABLE. GLAD I COULD HELP YOU ON EACH OF THE SEVERAL VISITS I MADE TO YOUR HOME!

Contact information

908 Green Arbor Dr, Fenton, MO 63026

http://www.compusmile.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
Closed

Licensing

No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Computer Repair,
Computer Training,
Computer Sales

FAQ

CompuSmile, LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 7:00 PM

Tuesday: 10:00 AM - 7:00 PM

Wednesday: 10:00 AM - 7:00 PM

Thursday: 10:00 AM - 7:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: Closed

CompuSmile, LLC accepts the following forms of payment: Check,CreditCard,PayPal,Venmo
Yes, CompuSmile, LLC offers free project estimates.
Yes, CompuSmile, LLC offers eco-friendly accreditations.
No, CompuSmile, LLC does not offer a senior discount.
Yes, CompuSmile, LLC offers emergency services.
No, CompuSmile, LLC does not offer warranties.
CompuSmile, LLC offers the following services: CompuSmile offers on-site PC technical support, computer setup, computer repair, Internet setup, secure wireless networking (WiFi), virus & spyware removal, security software installation, data backup, and one-on-one personal tutoring on any subject: e-mail, Microsoft Windows, Office, Word, Excel, Outlook, QuickBooks, Quicken, iTunes, iPhones, iPads & tablets, Android devices, Dropbox, digital cameras, and much more. Pretty much anything computer-related! :-)
Grumpiness, discourtesy, and condescension (among many others)

Contact information

908 Green Arbor Dr, Fenton, MO 63026

http://www.compusmile.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
Closed