CompuSmile, LLC

SCOTT WAS VERY PERSONABLE AND POLITE, WITH A GOOD SENSE OF HUMOR, AND HE KNEW WHAT HE WAS DOING. ONCE HE KNEW I NEEDED ADDITIONAL MEMORY, HE WAS ABLE TO FIND A SOURCE THAT HAD IT AVAILABLE FOR LESS THAN 1/2 OF WHAT THE MANUFACTURER WANTED. WHEN IT WAS DELIVERED, HE INSTALLED IT AND CHECKED IT, AND IT WORKED GREAT! THEN HE CLEANED UP NUMEROUS OTHER MINOR ISSUES, FIGURED OUT WHY I WAS GETTING AN ERROR MESSAGE RE MY EXTERNAL HARD DRIVE, RECONFIGURED SOME OF MY HOOKUPS, AND BY THE TIME HE LEFT HE HAD MY COMPUTER UP AND RUNNING MUCH BETTER THAN IT HAD BEEN. HE ALSO TAUGHT ME A LOT THAT I DIDN'T KNOW. HE WAS PROMPT, RETURNED CALLS PROMPTLY AS WELL, AND BEST OF ALL, HE MADE HOUSE CALLS!! HE WAS HERE FOR A TOTAL OF 3 1/2 HOURS. I THINK HIS RATE IS REASONABLE AND I RECOMMEND HIM HIGHLY.

SCOTT WAS KNOWLEDGEABLE, PUNCTUAL, PLEASANT,AND PROFESSIONAL. HE IS GOOD AT EXPLAINING/EDUCATING AT MY LEVEL. NOW THAT MY COMPUTER CRISIS IS OVER, I PLAN TO HAVE HIM RETURN TO HELP WITH VARIOUS NON-CRITICAL QUESTIONS/PROBLEMS WITH SOFTWARE PROGRAMS, EG QUICKEN AND ADAPTEC.

HE WAS ONTIME, VERY PERSONABLE AND LISTENED WELL. HE TAUGHT AND EXPLAINED CONCEPTS WITH EASE. HE ASSESSED THE PROBLEMS MAKING SURE THE FIX FIT THE PROBLEM. HE WAS VERY PROFESSIONAL AND A REFRESHING CONTACT IN THE COMPUTER REPAIR FIELD.

WAS ON TIME, VERY POLITE AND PROFESSIONAL.

SCOTT IS VERY KNOWLEDGEABLE ABOUT COMPUTER PROBLEMS AND IS ALSO WILLING TO DO RESEARCH IF NEEDED. PERSONAL SERVICE IS OUTSTANDING.

JOB 1: SCOTT WAS PUNCTUAL, POLITE, VERY PROFESSIONAL AND THE PRICE WAS VERY REASONABLE. HE EVEN PROVIDED MORE SERVICE TO THE COMPUTER THAN I REQUESTED. THE QUALITY OF WORK WAS EXCELLENT. HE ALSO RETURNED A CALL TO ME THE NEXT DAY AND WALKED ME THROUGH A MINOR ADJUSTMENT . I'M VERY PLEASED WITH HIS SERVICE AND I WOULD HIRE THIS COMPANY IN THE FUTURE. JOB 2: SCOTT WAS VERY PROFESSIONAL, POLITE AND PUNCTUAL. HE ANSWERED ALL OF MY QUESTIONS AND PROVIDED INSTRUCTIONS ON HOW TO FINISH THE REINSTALLING OF THE VIRUS PROTECTION. THIS WAS VERY HELPFUL BECAUSE IT REQUIRED MORE THAN A HOUR TO COMPLETE. I WAS PLEASED WITH HIS WORK AND WOULD HIRE THIS COMPANY IN THE FUTURE.

COMPANY WAS WONDERFUL, I'M NOT A COMPUTER WHIZ, HE CAME OUT, SAT AND EXPLAINED EVERYTHING TO ME. NOTHING WAS MAJORLY WRONG WITH THE COMPUTER. HE IS ACTUALLY COMING BACK OUT. GOT A PART FOR THE COMPUTER. WAS JUST SO SWEET. WE LOVED HIM. A VERY HELPFUL. WOULD HAVE HIM BACK IN A MINUTE.

SCOTT, THE COMPUTER TUTOR WAS ON TIME, VERY POLITE AND I THINK WAS REASONABLY PRICED. THE EXPERIENCE WAS A VERY PLEASANT ONE. MY HUSBAND AND I ARE SENIORS SOME WHAT HOME BOUND AND IT WAS A PLEASURE DEALING WITH SOMEONE WITH BOTH KNOWLEDGE AND PATIENCE.

IF I EVER NEED HELP IN THEIR AREA OF EXPERTISE, I WILL DEFINITELY CALL THEM.

SCOTT CAME ON TIME AND PROVED TO BE A PROFESSIONAL IN EVERY WAY. HE'S FRIENDLY AND PERSONABLE. I WOULD HIGHLY RECOMMEND HIM.

SCOTT WAS TERRIFIC. HE REALLY KNOWS HIS COMPUTERS! HE WAS VERY PATIENT IN EXPLAINING THINGS TO ME. I'M VERY, VERY GRATEFUL TO HAVE MY COMPUTERS WORKING SO WELL AND TO HAVE MY INFO FROM MY DEAD COMPUTER AVAILABLE TO ME AGAIN! THANK YOU!

EXCELLENT SERVICE, PICKING UP AND DELIVERING THE COMPUTER AT MY WORKPLACE. EVERYTHING WAS EXPLAINED IN PLAIN ENGLISH, AND WITH AN OBVIOUS CONCERN FOR DELIVERING VALUE AND KEEPING COSTS REASONABLE.

SCOTT WAS VERY PROFESSIONAL AND PLEASANT. HE PROMPTLY RETURNED MY PHONE CALLS AND DID AN EXCELLENT JOB.

VERY PLEASANT AND PROFESSIONAL, EXPLAINS EVERYTHING IN GREAT DETAIL, WITHOUT BEING CONDESCENDING. WOULD RECOMMEND COMPUSMILE TO ANYONE WITH COMPUTER ISSUES OR IN NEED OF TRAINING! PROFESSIONAL, GOOD COMMUNICATOR, VERY COMPETENT AND PLEASANT. RATES WERE QUITE REASONABLE.

I HAD AN EXCELLENT OVERALL EXPERIENCE. SCOTT IS A TECH SUPPORT EXPERT. HE WAS QUICK TO DIAGNOSE WHAT NEEDED TO BE REPAIRED, AND VERY EFFICIENT AND CONSCIENTIOUS. I HIGHLY RECOMMEND COMPUSMILE.

SCOTT WAS INCREDIBLE. NOT ONLY DID HE KNOW HOW TO REPAIR THE COMPUTER, BUT HE WAS POLITE AND PERSONABLE. THE COMPUTER IS RUNNING TOP NOTCH NOW! I WOULD DEFINITELY CALL HIM AGAIN!

HE WAS VERY KNOWLEDGEABLE AND GAVE ME LOTS OF INFORMATION TO MAKE AN INFORMED CHOICE. I WOULD HIGHLY RECOMMEND HIM!

SCOTT QUICKLY RETURNED MY CALL. ONCE HE ARRIVED FOR HIS APPOINTMENT, I FOUND THAT HE WAS EASY TO WORK WITH, LISTENED TO MY DESCRIPTION OF THE PROBLEM, AND TOOK TIME TO HELP SOLVE THE PROBLEM. HIS SERVICE PRICE WAS VERY FAIR AND I WILL DEFINITELY USE HIS SERVICES FOR ANY FUTURE COMPUTER QUESTIONS OR PROBLEMS.

SCOTT WORKED SOLIDLY ALL DAY ON OUR COMPUTERS. WHEN ONE COMPUTER WAS LOADING A PROGRAM, HE WENT TO ANOTHER COMPUTER TO WORK ON IT. THERE WAS NO 'DOWN' TIME FOR HIM. WE CONSIDER HIS FEES A BIT LOW GIVEN THE QUALITY OF HIS WORK AND HIS PROMPT RESPONSE. VERY INDUSTRIOUS AND EXTREMELY CAPABLE. WE RECOMMEND HIM HIGHLY!

ONE PROBLEM HE FIXED INVOLVED THE INSTALLATION OF WINDOWS XP SERVICE PACK 1. HIS SOLUTION WAS A ONE-IN-THOUSAND CATCH THAT NEVER COULD HAVE BEEN MADE WITH PHONE SUPPORT. HE IS A TOP-NOTCH TECHNICAL PERSON WITH WINDOWS, ONE OF THE BEST I'VE EVER SEEN. WHEN DIFFICULT COMPUTER PROBLEMS NEED AN EYES-ON SOLUTION, I'D CALL HIM AGAIN IN A MINUTE. ALSO, HE IS A DELIGHT TO WORK WITH. I'D RECOMMEND COMPUSMILE ENTHUSIASTICALLY FOR ANY MICROSOFT WINDOWS SETUP OR PROBLEM. WHAT'S BEST IS THAT HE COMES TO YOUR HOME AND ACTUALLY LOOKS AT YOUR SYSTEM.

MY SECOND EXPERIENCE WITH SCOTT AND HIS SERVICES. AGAIN, HE ARRIVED AT THE SCHEDULED TIME, WAS VERY FRIENDLY, KNOWLEDGEABLE AND PATIENT IN EXPLAINING WHAT HE'S DOING AND WHY. WILL DEFINITELY USE HIM AGAIN WHEN NEEDED.

ALTHOUGH IT WAS BEYOND HIS ABILITY TO FIX, HE WAS EXCELLENT IN BOTH DIAGNOSIS AND IN GUIDING ME THROUGH THE PROCESS OF BUYING A REPLACEMENT COMPUTER. HIS ASSISTANCE ON THAT HE ALSO FOLLOWED UP TO ENSURE THE NEW MACHINE WAS WORKING. SCOTT IS GREAT TO WORK WITH -- I HIGHLY RECOMMEND HIS SERVICES.

CAME OUT ON EASTER SUNDAY. OVERALL GREAT SERVICE. VERY PLEASED.

I WAS VERY IMPRESSED AND PLEASED WITH SCOTT'S ATTITUDE AND WILLINGNESS TO GO THE EXTRA MILE IN HIS VISIT. HE WILL BE MY FIRST CHOICE FOR FUTURE WORK, AND I WILL DEFINITELY TELL OTHERS IF THEY NEED HELP WITH THEIR COMPUTERS.

HE SPENT 3 1/2 HOURS AT MY HOME IMPROVING OUR COMPUTER'S SETUP, ESTABLISHING CURRENT VIRUS PROTECTIONS AND EDUCATING ME AS TO HOW TO MAINTAIN THE COMPUTER'S IMPROVED SPEED. HE TRIPLED THE PC'S MEMORY BY ADDING RAM TO THE CPU AND SAVED ME THE TROUBLE OF GOING OUT TO A COMPUTER STORE TO PURCHASE AND ATTEMPT TO INSTALL MYSELF. VERY PLEASED WITH HIS WORK AND WOULD DEFINITELY CALL ON HIM IN FUTURE IF WE EXPERIENCE MORE PROBLEMS.