CompuSmile, LLC

Computer Repair, Computer Training, Computer Sales

About us

My name is Scott Quinby, and I provide ON-SITE, LOCAL computer services to my beloved clients in the St. Louis area. Don't settle for REMOTE SERVICE from an OUT-OF-TOWN company when you can have a friendly, local professional with 45 years' experience come visit you instead. Angie's list customers get $10 off their first service call. Satisfaction guaranteed! I look forward to working with you!

Business highlights

26 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

CompuSmile offers on-site PC technical support, computer setup, computer repair, Internet setup, secure wireless networking (WiFi), virus & spyware removal, security software installation, data backup, and one-on-one personal tutoring on any subject: e-mail, Microsoft Windows, Office, Word, Excel, Outlook, QuickBooks, Quicken, iTunes, iPhones, iPads & tablets, Android devices, Dropbox, digital cameras, and much more. Pretty much anything computer-related! :-)

Services we don't offer

Grumpiness, discourtesy, and condescension (among many others)

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal
Venmo

Photos of past projects

Reviews

5.0317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 226-250 of 317 reviews

AMY C.
05/2006
5.0
computer repair
  + -1 more
Excellent service, timeliness, professional, & very fair price. He is very trustworthy. I have had him twice before & recommended him to my daughter. I also recommend him to anyone who needs a repair on their computer.
Description of Work: I have 2 computers- they repaired one & did an overall check-up on the other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from CompuSmile, LLC
I LOVE BEING BROUGHT BACK FOR REPEAT BUSINESS; I LOVE BEING REFERRED TO OTHER CUSTOMERS; AND I LOVE BEING CALLED "TRUSTWORTHY"! THANK YOU SO MUCH FOR YOUR GRACIOUS REVIEW!

Mike D.
05/2006
5.0
computer repair
  + -1 more
Great! I would absolutely take my computer to Compusmile again for any type of work.
Description of Work: My computer crashed, which is my primary work computer, and I was leaving to go out of town on a trip. I dropped the computer off and when I returned 2 days later it was ready and working fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from CompuSmile, LLC
THANKS FOR A GREAT REVIEW! I LIKE TO THINK THAT A LOT OF THE VALUE I PROVIDE MY CUSTOMERS IS "CONVENIENCE," AND I'M GLAD I WAS ABLE TO GIVE YOU THAT, ALONG WITH YOUR WORKING LAPTOP, OF COURSE!

SUSAN L.
03/2006
5.0
computer repair, computer sales
  + 0 more
As all comments mentioned, he does a great job. He is very professional and knowledgeable. I highly recommend.
Description of Work: New PC and set up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from CompuSmile, LLC
THANK YOU, MEMBER, FOR YOUR ENDORSEMENT! I ENJOYED FINDING YOU A GREAT DEAL ON A NEW PC, AND THEN HELPING YOU SET IT UP!

MARK P.
03/2006
5.0
computer repair
  + -1 more
He has an hourly rate. He is very good. Some of the troubleshooting I have done with him has been over the phone so he doesn't even have to come out.
Description of Work: He networked our computers and troubleshooting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CompuSmile, LLC
IT'S BEEN A PLEASURE HAVING YOU AS A CONTINUED CUSTOMER! THANK YOU FOR THE NICE REVIEW!

BETTY T.
03/2006
5.0
computer repair
  + -1 more
He was very good, very pleasant, and helpful. He arrived when he said he would. I recommended him to someone else.
Description of Work: He examined my computer and suggested what kind of computer to buy because it was not repairable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from CompuSmile, LLC
GLAD I COULD HELP YOU IN A QUICK AND EFFICIENT FASHION! AND THANK YOU SO MUCH FOR REFERRING ME TO SOMEONE ELSE! BEING SELF-EMPLOYED, I DEPEND UPON GOOD REFERENCES FROM MY CLIENTS, SO THANK YOU FOR YOUR SUPPORT!

SHEILA R.
03/2006
5.0
computer repair
  + -1 more
We would highly recommend Scott Quinby to set up a new computer and/or for troubleshooting computer problems including internet connection issues and wireless internet installation. Scott was prompt, knowledgeable and had all the required tools and hardware with him. He told us if we had any problems with the internet connection (we had to see whether it was working OK after he left), that he would return at no extra charge and fix it; we had one small problem, and he returned the next day as promised and fixed it. Everything is working very well, and we are very pleased with the service he provided. It is not inexpensive but worth every cent.
Description of Work: Set up our new Dell computer and transferred software from our older Dell computer to our new Dell computer (which we kept). He also hooked the printer up so it would work from both computers and solved the high speed internet connection problems we were having with Charter - we found that working with the Charter technicians (after extremely long waits on hold) over the phone just wasn't working out. He installed wireless internet connection for both desktop computers and for our laptop computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from CompuSmile, LLC
THANK YOU SO MUCH FOR YOUR THOUGHTFUL REVIEW! I'M VERY HAPPY TO HEAR THAT YOU WERE SATISFIED WITH MY SERVICES, AND THAT YOU FEEL I WAS "WORTH EVERY CENT". REGARDING THE COST, I DID WANT TO MAKE ONE MINOR CLARIFICATION FOR OTHER ANGIE'S LIST SUBSCRIBERS: THAT A FULL $120 OF THE $320 FOR THIS PROJECT WAS FOR NECESSARY NEW EQUIPMENT, MAKING THE SERVICES PART OF THE PROJECT MUCH LESS EXPENSIVE THAN IT MIGHT APPEAR AT FIRST GLANCE. STILL, I THANK THIS MEMBER FOR HIS/HER KIND WORDS AND HONEST ASSESSMENT. THAT'S WHAT MAKES ANGIE'S LIST WORK SO WELL!

DIANA A.
03/2006
5.0
computer repair
  + -1 more
Scott provides excellent service in a timely manner. He had to take my PC to his home in order to repair it. He came to my home to start the repairs and delivered the PC after fixing it. I would highly recommend his services.
Description of Work: Scott repaired my computer by removing viruses and installing virus protection software. He was able to retrieve my files from the hard drive prior to repairing the hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from CompuSmile, LLC
THANK YOU SO MUCH, MEMBER, FOR YOUR KIND WORDS! OFTEN TIMES, BY BRINGING MY CLIENTS' EQUIPMENT BACK TO MY OFFICE, I CAN ACTIVELY WORK ON SEVERAL PROJECTS AT ONCE, ALLOWING ME TO ACHIEVE AN "ECONOMY OF SCALE" THAT ENDS UP SAVING EVERYBODY SOME MONEY. I'M GLAD I WAS ABLE TO LOWER YOUR COSTS IN THIS FASHION, AND I'M GLAD YOU WERE SO HAPPY WITH THE RESULTS!

CALLIE A.
02/2006
5.0
computer repair
  + -1 more
Scott was able to give me an appointment very quickly, which I really appreciated. He showed up on time and worked quickly to identify and fix the problem with my computer. As he worked, he explained what he was doing, but he didn't make me feel dumb if he had to explain something in very simple terms! He was polite and friendly. I would definitely hire him again and would certainly recommend his services.
Description of Work: My computer was running very slowly. Scott pinpointed the problem and took steps so that the computer ran at its normal speed. He also made sure that the wireless print server was configured properly. He gave me tips about things I could do to make the computer even faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from CompuSmile, LLC
THANK YOU, MEMBER, FOR YOUR GLOWING REVIEW! I APPRECIATE YOUR COMPLIMENTING ME FOR SO MANY FACETS OF MY SERVICE THAT I TAKE PRIDE IN!

Neil V.
01/2006
5.0
computer repair
  + -1 more
HE WAS HIGHER PRICED THAN OTHER REPAIR SERVICES, HOWEVER THE BIG ADVANTAGE IS THAT HE COMES TO YOUR PLACE TO DO THE REPAIRS. HE GAVE ME $10 OFF FOR MENTIONING ANGIE'S LIST.
Description of Work: He hooked up an old laptop computer to the internet. He ran into a few problems, but got around them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from CompuSmile, LLC
THANK YOU, MEMBER, FOR YOUR KIND WORDS! I ENJOYED WORKING WITH YOU, AND I''M GLAD WE COULD TACKLE THE PROBLEMS YOU WERE ENCOUNTERING! REGARDING MY PRICE, I ACTUALLY TAKE PRIDE IN CHARGING *LESS* THAN MY COMPETITORS, WHO ROUTINELY DEMAND $100 OR MORE *PER HOUR* FOR ON-SITE VISITS! THE $10 DISCOUNT I GAVE YOU IS GOOD FOR ALL FIRST-TIME ANGIE''S LIST CUSTOMERS, WHETHER THEY HAVE MY COUPON OR NOT! :-)

JACLYN M.
12/2005
5.0
computer repair
  + -1 more
He was wonderful. Called us promptly, diagnosing the problem and giving us great advice. He was patient in his explanations, prompt and thorough.
Description of Work: Scott replaced our hard-drive with a newer Dell. Copied and transferred all of our files and programs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from CompuSmile, LLC
I''LL TAKE "WONDERFUL" AS A COMPLIMENT ANY DAY OF THE WEEK! I''M VERY GLAD TO HEAR THAT YOU''RE HAPPY WITH YOUR NEW COMPUTER!

BARBARA S.
12/2005
5.0
computer repair
  + -1 more
Scott was friendly, professional, knowledgeable, and very pleasant. He talked to my toy poodle (who thinks everyone comes to see him) and that made my day.
Description of Work: I could receive but not send email and my computer was running slow. He arrived on time, had the email working quickly, then removed a lot of junk from the computer. The computer needs more memory, but the memory sticks he had with him did not fit in my computer. That will have to be done at a later date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from CompuSmile, LLC
WHAT CAN I SAY? I LOVE DOGS! :-) THANK YOU, MEMBER, FOR YOUR KIND WORDS. I''M VERY HAPPY TO HEAR THAT YOU FOUND ME PERSONABLE AND HELPFUL, AS I''M ALWAYS TRYING TO KEEP THE "SMILE" IN "COMPUSMILE". :-)

ELIZABETH & ROGER L.
11/2005
5.0
computer repair
  + -1 more
SCOTT QUIMBY WAS ON TIME EACH (2) VISIT. DIAGNOSED PROBLEMS AND CLEARLY/VERY POLITELY EXPLAINED EACH STEP MOST PROFESSIONALLY. THE COST OF HIS SERVICES WAS VERY REASONABLE. I HAVE ALREADY RECOMMENDED HIM TO TWO OF OUR FRIENDS. AS WELL AS ADVISING THEM TO SUBSCRIBE TO ANGIE'S LIST.
Description of Work: HE RESTORED MICROSOFT WINDOWS FOR ME FOR OPERATION OF MY SECOND PRINTER, COPIER, SCANNER, AND PURIFIED UNWANTED PROGRAM FILES FROM MY PC. HOWEVER, HIS EFFORTS COULDN'T MAKE 2ND PRINTER FULLY OPERATIONAL. HE RECOMMENDED UPGRADE TO MICROSOFT WINDOWS XP. PURCHASED AND INSTALLED IT, TESTED TOTAL OPERATION AND EVERYTHING THEN WORKED PERFECTLY AND MORE SIMPLE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from CompuSmile, LLC
THANK YOU SO MUCH FOR YOUR KIND WORDS! I AM GLAD TO HEAR THAT EVERYTHING IS WORKING WELL. I''M VERY FLATTERED TO HEAR THAT YOU''RE RECOMMENDING ME TO YOUR FRIENDS, AS THAT''S THE GREATEST FORM OF COMPLIMENT I CAN ASK FOR!

STAN B.
10/2005
5.0
computer repair
  + -1 more
SCOTT QUINBY, THE OWNER, WAS ON TIME, VERY PATIENT, INFORMATIVE, AND WE FELT HIS FEE WAS VERY FAIR. HE EXPLAINED THE PARTS HE HAD TO ORDER, AND LEFT US THOROUGHLY COMFORTABLE WITH THE DIFFERENT BRAND NEWER COMPUTER. HE ALSO RECOMMENDED A BRAND THAT CONSUMERS REPORT RECOMMENDED.
Description of Work: CHECKED OUR NONFUNCTIONAL COMPUTER, DETERMINED NEW TOWER NEEDED & REPLACED LARGE BULKY MONITOR FOR FLAT SCREEN. SET UP SCANNER, AND INSTRUCTED HOW TO USE IT, AND HOW TO PUT PICTURES INTO COMPUTER, AND HOW TO SEND THEM. SPENT OVER 3 HOURS HERE. 2ND VISIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from CompuSmile, LLC
THANKS FOR YOUR POSITIVE REVIEW! I THOROUGHLY ENJOYED HELPING YOU SELECT AND PURCHASE A NEW COMPUTER, SET IT UP FOR YOU, AND SHOW YOU HOW TO USE ITS NEW FEATURES! ACTUALLY, I LIKE TO THINK THAT ONE OF THE MOST HELPFUL SERVICES I CAN PROVIDE MY CUSTOMERS IS TO ASSIST THEM IN BUYING A NEW COMPUTER. I TAKE ALL THE COMPLICATION OUT OF THE PROCESS, MAKE SURE THEY GET ONLY WHAT THEY NEED -- NOTHING MORE, NOTHING LESS -- AND AT THE BEST POSSIBLE PRICES AVAILABLE AT THE TIME. SINCE I''M NOT A SALESPERSON WORKING ON COMMISSION, MY MOTIVATION IS TO FIND THE *LOWEST* PRICES FOR COMPUTERS THAT MEET MY CUSTOMERS'' NEEDS! I''M GLAD I COULD HELP YOU IN THAT RESPECT!

KATHRYN P.
10/2005
5.0
computer repair
  + -1 more
SCOTT WAS VERY HELPFUL. HE ARRIVED ON TIME AND WALKED ME THROUGH WHAT HE WAS DOING. HE GAVE ME TIPS FOR FUTURE USE OF MY COMPUTER. IN TERMS OF FIXING THE PROBLEM- SO FAR, SO GOOD.
Description of Work: HELPED WITH INTERNET PROBLEMS- SLOW CONNECTION, NON RESPONSIVE PROGRAMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from CompuSmile, LLC
THANK YOU FOR YOUR COMPLIMENTS! I''M VERY HAPPY THAT WE COULD CLEAN SOME JUNK OUT OF YOUR COMPUTER AND THEN MAKE IT MORE SECURE TO AVOID SUCH PROBLEMS IN THE FUTURE! YOU WERE A PLEASURE TO WORK WITH!

Edward M.
10/2005
5.0
computer repair
  + -1 more
VERY FAVORABLE. SCOTT ESTIMATED AMOUNT OF WORK LIKELY REQUIRED OVER THE PHONE. WHEN HE ARRIVED HE WORKED QUICKLY AND PROFESSIONALLY. I FELT I REALLY RECEIVED VALUE FOR THE INVESTMENT. VERY CONSUMER FRIENDLY. HELPED SOLVE AN ADDITIONAL PROBLEM OVER THE TELEPHONE. WOULD DEFINITELY HIRE HIM AGAIN.
Description of Work: NETWORKED HOME COMPUTER AND CLEANED UP SOME HARDWARE GLITCHES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from CompuSmile, LLC
THANK YOU SO MUCH, MEMBER, FOR SAYING SUCH NICE THINGS ABOUT MY SERVICE. I REALLY APPRECIATE THAT YOU FEEL I PROVIDED YOU A GREAT VALUE, AS I TAKE PRIDE IN OFFERING LOWER RATES THAN THOSE OF MY COMPETITORS, DESPITE MY SOLID QUALIFICATIONS. IF YOU EVER NEED ANY ADDITIONAL ASSISTANCE IN THE FUTURE, I WOULD WELCOME THE OPPORTUNITY TO HELP YOU AGAIN.

Dave K.
10/2005
5.0
computer repair
  + -1 more
SCOTT WAS EXCELLENT. WHEN HE WAS HUNG UP WITH A PRIOR CLIENT HE CALLED TO LET ME KNOW WHY HE WAS LATE AND WHEN HE WOULD BE ARRIVING. WHEN HE MADE RECOMMENDATIONS HE COMMUNICATED THEM WELL AND I UNDERSTOOD WHAT HE WAS SAYING. HE DID NOT PUSH ANYTHING ON ME. ALL OF HIS EXPLANATIONS WERE CLEAR AND I FELT COMFORTABLE ASKING ANY QUESTION I WANTED. HIS PROFESSIONAL ATTITUDE AND ETHICS WERE EVIDENT IN VARIOUS THINGS HE DID (OR DID NOT DO). FOR EXAMPLE, HE DOES NOT MAKE ANY NEGATIVE COMMENTS ABOUT ANYONE OR ANYTHING, AND HE ONLY REINSTALLS PROGRAMS FOR WHICH HE HAS THE LEGITIMATE REGISTERED VERSION (NO PIRATED COPIES HERE), SOMETHING FOR WHICH I HAVE GREAT RESPECT.
Description of Work: MADE A LIST OF ALL PROGRAMS ON COMPUTER, BACKED EVERYTHING UP, CONVERTED FROM WINDOWS 2000 TO WINDOWS XP, INSTALLED NEW HARD DRIVE AND MORE MEMORY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from CompuSmile, LLC
THAT''S ONE OF THE NICEST REVIEWS I''''VE EVER RECEIVED! THANK YOU SO MUCH FOR SHARING YOUR KIND THOUGHTS. I''M GLAD YOU WERE HAPPY WITH THE TECHNICAL ASPECTS OF MY SERVICES, BUT I WAS EVEN MORE FLATTERED THAT YOU WOULD MAKE A POINT OF COMMENTING ON MY CHARACTER. I DO APPRECIATE THAT. IN PARTICULAR, I''D LIKE TO THANK YOU FOR TRUSTING ME ENOUGH DURING MY SERVICE CALL TO ALLOW ME TO REMAIN IN YOUR HOME ALONE WHILE YOU HAD TO RUN OUT TO A BUSINESS APPOINTMENT. WHATEVER IT IS THAT I DID TO EARN YOUR CONFIDENCE, I HOPE TO DO THE SAME WITH ALL MY OTHER CUSTOMERS.

AMY C.
09/2005
5.0
computer repair
  + -1 more
HE WAS EASY TO TALK WITH AND MADE IT EASY FOR ME TO UNDERSTAND COMPUTER JARGON. HE CAME OUT A SECOND TIME AND THE EXPERIENCE AS JUST AS GOOD AS THE FIRST!
Description of Work: I WAS HAVING SOME SOFTWARE PROBLEMS, HE DOWNLOADED SOME PROGRAMS THAT HELPED MY COMPUTER TO MORE QUICKLY. (SPYWARE AND VIRUS PROTECTION SOFTWARE).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from CompuSmile, LLC
THANK YOU FOR YOUR KIND WORDS! I''M PARTICULARLY GLAD YOU FEEL THAT I WAS ABLE TO CLEARLY EXPLAIN TECHNICAL TOPICS TO YOU, AS THAT''S SOMETHING I TAKE PRIDE IN DOING! COMPUTERS ARE COMPLICATED ENOUGH WITHOUT ALL THE JARGON, SO I TRY TO MAKE THINGS SIMPLER AND MORE UNDERSTANDABLE FOR MY CUSTOMERS.

Andrew Z.
09/2005
5.0
computer repair
  + -1 more
I'M VERY COMPUTER SAVVY, BUT JUST DIDN'T HAVE THE TIME TO DO IT MYSELF. SCOTT WAS A PLEASURE TO WORK WITH. HE ARRIVED PROMPTLY, UNDERSTOOD THE ISSUES, AND DID IN 2-3 HOURS WHAT WOULD HAVE TAKEN ME 1-2 DAYS TO ACCOMPLISH. HE DID IT PERFECTLY TOO! AN ABSOLUTE A+++. WOULD DEFINITELY REHIRE.
Description of Work: WE ASKED SCOTT TO REINSTALL WINDOWS AND RECONFIGURE MY 14 YEAR OLD DAUGHTER'S COMPUTER WHICH HAD SLOWED TO A CRAWL DUE TO ALL THE JUNK SHE HAD INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from CompuSmile, LLC
I COULDN''T HAVE ASKED FOR A NICER REVIEW, NOR ASKED FOR A NICER CUSTOMER! IT''S ALWAYS A CHALLENGE TO SATISFY CLIENTS WHO ARE THEMSELVES TECHNICALLY-SAVVY, BUT I''M HAPPY TO SEE THAT I SUCCEEDED IN THAT RESPECT!

DIANA S.
09/2005
5.0
computer repair
  + -1 more
SCOTT QUINBY CAME TO OUR HOME AND GAVE US DETAILED INFO ABOUT OUR OPTIONS. SINCE HE HAD TO BACK UP ALL OF THE PROGRAMS BEFORE HE COULD CONTINUE, HE REQUESTED HE TAKE THE COMPUTER WITH HIM (THEREFORE ELIMINATING 3 HOURS OF CHARGEABLE TIME WAITING AT OUR HOME TO FINISH). AFTER COMPLETING THE WORK, HE BROUGHT IT BACK, SET UP AND MADE SURE EVERYTHING WAS WORKING. HE ALSO WENT OVER WHAT TO AVOID TO HAVE THE SAME PROBLEM. VERY PROFESSIONAL! I WOULD NOT THINK TWICE ABOUT GIVING HIS NAME AS A RECOMMENDATION!
Description of Work: COMPUTER WAS INFESTED WITH SPYWARE. COMPUSMILE CAME TO OUR HOME, DETECTED THE PROBLEM, BACKED UP EVERYTHING ON THE COMPUTER, DELETED EVERYTHING AND THEN REINSTALLED ALL OF THE PROGRAMS. COMPUTER WAS THEN BROUGHT BACK TO OUR HOME AND SET UP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from CompuSmile, LLC
THANK YOU SO MUCH! I''M VERY GLAD THAT YOU APPRECIATE THE STEPS I TOOK. BOTH TO MAKE SURE THAT WE BACKED-UP ALL YOUR DATA, AND TO MAKE THE PROCESS AS COST-EFFICIENT AND CONVENIENT FOR YOU AS POSSIBLE! I THOROUGHLY ENJOYED WORKING WITH YOU, AND I''D BE HAPPY TO HELP YOU WITH ANY OTHER COMPUTING NEEDS OF YOURS GOING FORWARD.

DONNA S.
09/2005
5.0
computer repair
  + -1 more
SCOTT DID AN EXCELLENT JOB AND WAS VERY PROFESSIONAL. BEFORE MAKING CHANGES HE ASKED WHAT FILES I WANTED TO BACKUP SO THAT NOTHING IMPORTANT WOULD BE LOST. HE WAS VERY KNOWLEDGEABLE AND LEFT ME WITH A COMPUTER THAT RUNS FASTER AND BETTER THAN BEFORE. I WAS VERY IMPRESSED.
Description of Work: TO ELIMINATE SPYWARE/VIRUS ISSUES SCOTT UPGRADED THE OPERATING SYSTEM, MADE SURE THAT ALL AVAILABLE SECURITY OPTIONS WERE TURNED ON, AND LOADED SOME ANTI-SPYWARE AND ANTI-VIRUS SOFTWARE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from CompuSmile, LLC
I''M SO HAPPY TO HEAR THAT YOU WERE VERY SATISFIED WITH MY SERVICE! IT''S EXTREMELY IMPORTANT TO ME THAT *NONE* OF MY CUSTOMERS LOSE *ANY* OF THEIR DATA, SO I''M GLAD YOU APPRECIATE THE EFFORTS I MADE -- AND THE SUCCESS I HAD -- IN THAT RESPECT!

Jane M.
09/2005
5.0
computer repair
  + -1 more
I GOT THE NEW COMPUTER AT A GREAT PRICE, AND HE CAME OVER AND INSTALLED THE IPOD SERVICE, SHOWED ME HOW TO USE IT, AND EVEN CALLED ME FOR A FOLLOW UP ON WHAT TO DO WITH MY OLD COMPUTER. HE WENT OUT OF HIS WAY TO HELP ME. HE WAS PERSONABLE AND DIDN'T TALK DOWN TO ME. PRICE IS PER HOUR.
Description of Work: I HAD AN I-POD AND I COULDN'T USE IT ON MY OLD COMPUTER. I CALLED THEM OUT TO TELL ME WHAT I NEEDED TO DO, AND HE TOLD ME I NEEDED A NEW COMPUTER. HE RESEARCHED DIFFERENT SHOPS I COULD GO TO GET THE BEST DEAL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from CompuSmile, LLC
THANK YOU VERY MUCH FOR YOUR KIND REVIEW! AND THANK YOU, IN PARTICULAR, FOR EXPRESSING YOUR APPRECIATION OF MY PERSONALIZED SERVICE, AS THAT''S SOMETHING I TAKE PRIDE IN. I HOPE YOU CONTINUE TO ENJOY YOUR IPOD!

ANGELA C.
09/2005
5.0
computer repair
  + -1 more
SCOTT WAS ON TIME AND EXTREMELY KNOWLEDGEABLE AND COURTEOUS. HE ALSO HAS A GIFT FOR BEING ABLE TO EXPLAIN THINGS IN A WAY THAT IS USER FRIENDLY OR TECHNICAL IF NEEDED. IT MAKES IT A GREAT EXPERIENCE FOR SOMEONE LIKE ME WHO KNOWS A LITTLE BUT NOT ENOUGH TO TAKE CARE OF THESE ISSUES MYSELF. HE DID A LOT OF WORK IN A VERY REASONABLE AMOUNT OF TIME AND I FELT HIS PRICE WAS EXTREMELY FAIR CONSIDERING THE GREAT JOB HE DID FOR ME. I WOULD HIGHLY SUGGEST USING COMPUSMILE FOR ANY COMPUTER NEEDS YOU MAY HAVE. I MUST SAY ONE OTHER THING, SO MANY TIMES YOU ARE DISAPPOINTED BY THE WORK A COMPANY DOES BUT THIS IS THE FIRST TIME I WAS PLEASANTLY SURPRISED AND VERY HAPPY WITH THE RESULTS.
Description of Work: I NEEDED A WIRELESS NOTEBOOK SET UP. THIS INCLUDED ASSISTANCE WITH ACCESSING THE PRINTER FROM THE NOTEBOOK, INSTALLING NORTON ANTIVIRUS AND OTHER PROGRAMS BASED ON THE USE OF MY COMPUTERS. IT ALSO INCLUDED EXPLANATIONS OF ALL WORK THAT WAS BEING DONE AND HOW TO ACCESS OR USE THEM. MY PERSONAL PC WAS FIRST SCANNED FOR ANY VIRUS THAT MAY HINDER THE SHARED USE OF THE NOTEBOOK. I WAS UNAWARE THAT SOME OF THE PROGRAMS I HAD ON THE PC WERE BASICALLY DUPLICATES AND WERE SLOWING DOWN THE SPEED OF THE PC. THAT WAS ALSO ADJUSTED SO THE PC WOULD WORK BETTER AND FASTER. I WAS TAUGHT HOW TO USE SOME ADDITIONAL HARDWARE AND MY NEW NOTEBOOK WAS FULLY EXPLAINED TO ME AS FAR AS CAPABILITIES. I ALSO HAD A COUPLE EXTRA REQUESTS IE: SETTING UP THE WIRELESS KEYBOARD AND MOUSE AND SURROUND SOUND SPEAKERS TO THE PC. EVERYTHING WAS EXPLAINED CLEARLY AND SO I (WITH LIMITED KNOWLEDGE) COULD CLEARLY UNDERSTAND.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from CompuSmile, LLC
I COULD NOT HAVE ASKED FOR A NICER RESPONSE! I''M THINKING OF HIRING THIS MEMBER TO BE MY NEW PR COORDINATOR. :-D

LYNN P.
08/2005
5.0
computer repair
  + -1 more
EXTREMELY PLEASED. SCOTT IS VERY PROFESSIONAL, PLEASANT AND KNOWLEDGEABLE. WILL DEFINITELY CALL HIM WITH ANY FUTURE COMPUTER PROBLEMS.
Description of Work: SET UP A WIRELESS ROUTER AND PERFORMED OTHER GENERAL MAINTENANCE ON MY COMPUTERS AT HOME TO MAKE THEM RUN BETTER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from CompuSmile, LLC
I''M SO HAPPY TO HEAR THAT YOU''RE "EXTREMELY PLEASED" WITH THE SERVICES I PROVIDED YOU! :-) I THOROUGHLY ENJOYED TROUBLESHOOTING YOUR COMPUTING PROBLEMS, AND IT WAS FUN TO WALK YOU THROUGH EVERY STEP OF THAT PROCESS. NOT ONLY DO I FIX COMPUTING ISSUES, BUT I''M MORE THAN HAPPY TO EDUCATE MY CUSTOMERS ON ALL THE STEPS INVOLVED, EMPOWERING THEM WITH SOME DEGREE OF SELF-SUFFICIENCY TO SOLVE SIMILAR PROBLEMS ON THEIR OWN IN THE FUTURE!

ARNALDO A.
08/2005
5.0
computer repair
  + -1 more
SCOTT WAS INCREDIBLY HELPFUL AND RESOLVED ALL OF THE DIFFICULTIES WE WERE HAVING IN ESTABLISHING AND SECURING OUR WIRELESS CONNECTIONS AND HOME NETWORK. HE IS VERY KNOWLEDGEABLE AND EFFICIENT. A PLEASURE TO WORK WITH.
Description of Work: ESTABLISHED HOME COMPUTER NETWORK, WIRELESS CONNECTIONS, UPDATED SOFTWARE, IMPROVED COMPUTER PERFORMANCE AND SECURITY, ETC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from CompuSmile, LLC
THANK YOU VERY MUCH FOR YOUR GLOWING REVIEW! ACTUALLY, YOUR PROJECT WAS PARTICULARLY MEMORABLE FOR ME BECAUSE OF THE EXTENT OF ACTUAL TV-CABLE RE-WIRING IT REQUIRED THROUGHOUT YOUR HOUSE, SOMETHING NORMALLY PERFORMED BY THE ACTUAL BUILDERS OF THE HOUSE! STILL, IT WAS A GOOD CHALLENGE, AND I''M HAPPY AND PROUD THAT WE COULD CRAFT SUCH A SOLUTION TOGETHER. YOU TWO WERE BOTH A JOY TO WORK WITH, AND I WOULD BE MORE THAN HAPPY TO HELP YOU WITH ANY OF YOUR FUTURE COMPUTING NEEDS!

ANDY K.
08/2005
5.0
computer repair
  + -1 more
SCOTT QUINBY ARRIVED AS SCHEDULED AND MOST PLEASANTLY AND EFFICIENTLY WORKED THROUGH OUR PROBLEMS WHICH INCLUDED HIM WORKING WITH A MAC ALLOWING HIM TO LEARN SOME THINGS ABOUT THAT SYSTEM. HE DID THIS WHILE WE HAD RELATIVES IN TOWN AND HE WAS NOT DISRUPTIVE IN THE LEAST. HIS WORK WAS EXCELLENT AND I WOULD RECOMMEND HIM TO FOR ANYONE HAVING PROBLEMS WITH THEIR PC'S.
Description of Work: ON OUR LAP TOP PC WE HAD LOST OUR WIRELESS NETWORK CONNECTION AND WE NEEDED TO MAKE SURE THAT WE WERE PROTECTED TO THE EXTENT POSSIBLE FROM VIRUS ATTACKED, SPYWARE, AND THE LIKE. OUR WIRELESS NETWORK IS MAC BASED (AIRPORT EXTREME).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from CompuSmile, LLC
THANK YOU, MEMBER, FOR YOUR GLOWING REVIEW! I''LL BE THE FIRST TO ADMIT THAT MACS AREN''T MY SPECIALTY, BUT WORKING WITH YOURS WAS NO DIFFICULTY AT ALL, EVEN THOUGH IT WAS AN IBM-COMPATIBLE LAPTOP ON YOUR NETWORK THAT BORE THE BRUNT OF YOUR PROBLEMS! IN ANY EVENT, THANK YOU FOR YOUR PLEASANTNESS AND HOSPITALITY, AND I''M GLAD YOU FEEL I MINIMIZED THE INCONVENIENCE DURING YOUR FAMILY''S STAY!

Contact information

908 Green Arbor Dr, Fenton, MO 63026

http://www.compusmile.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
Closed

Licensing

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training,
Computer Sales

FAQ

CompuSmile, LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 7:00 PM

Tuesday: 10:00 AM - 7:00 PM

Wednesday: 10:00 AM - 7:00 PM

Thursday: 10:00 AM - 7:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: Closed

CompuSmile, LLC accepts the following forms of payment: Check,CreditCard,PayPal,Venmo
Yes, CompuSmile, LLC offers free project estimates.
Yes, CompuSmile, LLC offers eco-friendly accreditations.
No, CompuSmile, LLC does not offer a senior discount.
Yes, CompuSmile, LLC offers emergency services.
No, CompuSmile, LLC does not offer warranties.
CompuSmile, LLC offers the following services: CompuSmile offers on-site PC technical support, computer setup, computer repair, Internet setup, secure wireless networking (WiFi), virus & spyware removal, security software installation, data backup, and one-on-one personal tutoring on any subject: e-mail, Microsoft Windows, Office, Word, Excel, Outlook, QuickBooks, Quicken, iTunes, iPhones, iPads & tablets, Android devices, Dropbox, digital cameras, and much more. Pretty much anything computer-related! :-)
Grumpiness, discourtesy, and condescension (among many others)

Contact information

908 Green Arbor Dr, Fenton, MO 63026

http://www.compusmile.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
Closed