CompuSmile, LLC

Scott arrived on time and took exactly one hour to fix everything. Very pleasant young man who has a degree from Washington University, in computers. I would ask him back again. The amount charged was $10 off his normal hourly charge because I am a member of Angie's List. First time customers get this discount.

He's great---he suggested just getting another printer. The sluggishness was nothing serious and he's researching the scanner for slides.

Scott appeared on time and immediately went to work. I was told by another that my computer had viruses and that is why it was so slow. Scott immediately determined that my computer was not the problem and worked with me to isolate the cable problem so the cable repair person would know what was wrong. Scott is very pleasant and professional.

It went very well. We were really pleased.

Scott was on time, easy to work with, made good suggestions and answered all my questions professionally and on non-techy level. The wireless printer server was a challenge, but Scott was up front with the possibility that it might take extra time with the possibility of it not working even after that. I appreciated the honesty and the choice to go forward. While it did take some extra effort, Scott was able to make it work.

He was very professional and very knowledgeable about computers. I had not given a very good description of the processes I needed help with. He willingly stayed twice as long as he anticipated in order to set up everything.

Scott returned my call promptly. He listened very carefully to the description of my computer problem. Afterwards, we came to the conclusion that repairing the computer would be more than the price of buying a new computer. I will continue to keep Scott in mind if I ever have computer problems in the future.

Scott is very pleasant and knowledgeable. He is professional and arrived on time. His work was good and the networking seems to be stable. I think I should have asked for an estimate of time and cost prior to services as compared with other services it seemed to take longer and cost a bit more.

Scott did an excellent job. He was running about ten minutes late, and called me on my cell phone prior to the appointment time to let me know he would be a little late. He had estimated that the job would take two hours to complete, but was able to finish in one and a half hours. I appreciated the fact that he did not try to stretch the job to the two full hours. He also mentioned the $10 discount for Angie's customers (I had forgotten all about it,) so I was able to save a little bit on the total cost. Overall, an excellent experience!

Scott was not sure if changing the settings would fix the connectivity problems, but he said it was the first step and if it worked, I would have saved the money of a new NIC card, which I appreciated. Unfortunately, it did not fix the problem so we will be on to the next step, a new NIC card. Scott was very pleasant. He was prompt and very professional. As my knowledge of computers is a bit challenged he did not make me feel stupid when I asked all my questions. I will call him again and I will recommend him to my friends.

This was a process I had been dreading, as I know very little about computers. I'd put up with a very difficult system for the last two yrs (it was almost 6 yrs old) because I didn't know where to start or who to call. I found Scott on Angie's List, and due to his excellent reviews by numerous customers I called him first. Best call I ever made! He made this very easy for me. I cannot say enough about his outstanding computer knowledge, and his selection of one that was exactly right for my needs. He is patient, knowledgeable, easy to talk with, extremely trustworthy and professional, yet also has a great sense of humor! I wish I'd called him a long time ago! He will be my computer repair person from now on. The above price includes all of his time, as well as my complete new computer setup. I feel sure I couldn't have done as well with anyone else. The peace of mind alone which he provided me is worth every penny. He made the whole experience fun and rewarding.

I was very pleased with Scott and will definitely call him for any future computer needs. He was pleasant, polite, professional and expert at his work.

THEY WERE VERY PLEASANT AND DEPENDABLE. I WILL DEFINITELY USE THEM AGAIN IF NEEDED.

Scott was so wonderful. Very professional, friendly, helpful and efficient. He is very competitively priced and very pleasant to talk with. He did not ever make me feel like it was a computer dummy, and explained what to do, and what not to do in order to keep the computer running.

I don't know how I'd get along without Scott's knowledge and assistance when it comes to clearing up problems with my computer(s). He is knowledgeable, thorough, and explains everything to me (I'm a sponge for learning all I can about the equipment.) He told me he is happy to have people ask questions, or to leave him alone --whatever the client wants. He is always on time, polite and professional, and his price is about 60% of what my sister pays to a nationwide computer guru firm, and from what she tells me the service Scott gives is much better than she gets. Finally, he knows what I need in a computer and is able to make recommendations to purchase new equipment that won't exceed my needs and therefore, keeps the price as low as possible. He is very budget conscious on my behalf. I recommend him and his company without reservation.

Scott stopped by my house and picked up my laptop and returned the next day (less than 20 hours later). He gave me two CD's containing my data. He used Department of Defense technology to delete the file on the hard drive and then reformated it. He was very helpful and friendly. I would absolutely use him again. I even got a $10 Angie's List discount.

They were excellent. They were prompt and professional. I would use again in the future, if needed.

Scott was professional, fast, efficient and got everything on my list done in the time I expected. He was a fantastic computer tutor. I am so relieved that I have found him because I know that as computer technology progresses I am going to need someone to teach me the basics just to keep up. I am looking forward to implementing what I learned and setting up another session to learn more about maximizing what my computer can do for me.

He was very helpful in making a house call, taking the computer with him, bringing it back on time, and hooking it up. So far, it works just fine.

Scott is excellent. I called him and he came back over. He is just superb. He did give me a coupon discount.

He was great, prompt, articulate, polite, and professional. He did not talk down to me because I didn't know computers. He also printed out page of instructions so if it happens again I will know.

Scott is very knowledgeable and patient. I like that he was resourceful enough to find me a good deal on new computers via Dell, since I work full time and don't have the time or know-how to pick something appropriate out. He explains things very well and doesn't use terminology that is too techie!

Excellent! Scott was patient and knowledgeable. Low pressure and wonderful service.

I found him to be very professional and patient, pleased to be there, and very personable. He did not use jargon or assume any expertise or experience on my part. I will definitely be calling on him again soon with other questions that have arisen since his visit.

Scott called me very soon after I left him a message. He was able to come over to my house the very next day. He not only replaced our CD drive but also took care of our two error messages within the same hour. He was very professional and very nice. I will refer him to all I know who could use his service.