CompuSmile, LLC

Scott showed up the very next day, pulled the power supply and installed a new one - checked computer, ran some diagnostics - got it running better then it did before the problem. Very happy with outcome and service.

I have used this company in the past & am very satisfied.

My computer was not working right, so I found Compusmile on Angie's list and sent email.They returned email later that evening and set appointment to come fix the computer.They were very confident, that the problem with my computer could be fixed!The man arrived on time, went to work on the computer and a little over an hour later, my computer was back in business!I am so happy with the service, the customer service, and the professionalism!Will use Compusmile again and also recommend this computer repair service!

From the time of our initial call to CompuSmile, Scott's willingness to work according to our scheduling needs, and prompt resolution of our PC problems, Scott provided us with professional, A+ service. Thanks very much, Scott!!

Scott is very considerate. For example, our appointment was for 10 AM and he called about 9:45 to say he was running late. He arrived at 10:20. I am so impressed by his professionalism, computer knowledge and thoroughness. It was a pleasure dealing with Scott. I definately recommend him, especially for computer illiterates like me!

I had rescued a friend's unused HP notebook that had been sitting unused in the closet for more than 4 years. It ran Vista 6.0 and , I later learned, did not have any of the 3 service packs installed. When i powered up the unit and connected it to the internet, the laptop began to automatically try to update Vista as well as all the other installed program drivers. To make a long story short, I spent innumerable hours deleting and reinstalling all sorts of programs and finally could only use the computer in safe mode. Windows online help brought me close, but my friend did not know where her recovery disks were, and I was stuck. I looked on Angie's List, and Scott had great reviews. I emailed him asking if he could help me recreate a Vista boot disk. He did me one better. He researched a way to find the recovery partition on the hard drive that already contained the recovery file, that could be used to return the computer to its original state. I saved all my friend's pictures of her kids that her little girl had saved in the memory. And now the computer works great, and I'm installing the service packs as I write this. Great job! Great service! Great help! Earned my business for life!

He is a fabulous executive. I have used him before. I was very pleased with him. He was timely and he was very meticulous. He was very patient. He really stayed until he found out what the problem was. I would highly recommend him. He knew how frustrated I was. He came out the next day to make sure that everything was fixed. I would call him back again if I needed. I know that such kind of services are experience, but he was here quite a while. I thought the price was okay.

Very well as usual. Scott spent a significant amount of time trying to fix the problem, and when he determined it was a hardware problem and still under warranty, he coordinated the service ticket with the manufacturer. Also, he backed up all my data that was on the hard drive, and returned to my house and copied all the data on our other computer. He only charged us for one hour of work, although he couldn't have possibly done all the work he did in only one hour. We have used Scott exclusively for our computer issues for the last few years. He is consistently reasonable, competent and reliable. Thanks again Scott!

Always on time and professional. He is very personable and takes his time to answer any questions we may have.

He arrived at 10:15am and finished at 2:30pm. He started with the new Pc and multitasked among the three. He did not stop for lunch. When I had a problem after he left, he immediately returned my call.

A few days after the repair, a new problem arose: hyperlinks in emails were disabled. I contacted Scott, he did another remote hook-up and quickly fixed this. Scott is very personable and very knowledgeable.

He arrived in approximately an hour after being contacted. He was knowledgable and personable. He couldn't have been more professional. He was willing to do whatever was asked of him. He was much better than " The Geek Squad". He did a nice clean job; there was no way to even know that he had been here.

Scott came out the next day and was even a little early but patiently waited for me to arrive home. He discovered my computer had been hit with a virus, cleaned that up. It took a little longer than expected but I was not charged more and the original estimate. Very polite

Scott was very prompt. He didn't hesitate when I explained what I needed, confirming how frustrating it can be to do some of the simplest things on the computer. He was very efficient, taking about 2 hours to do what would have taken me days or weeks to figure out. I was left looking for additional things to have him work on!

WOW! After reading some of the reviews, I called Scott re: a list of computer issues that were bringing my computer to a grinding halt. He called me back within 90 minutes, and proceeded to ask me lots of questions about the problems, gathering details, etc. After chatting for 10-15 minutes, he told me he thought from talking to me that I was capable of fixing it myself, as it was going to require restoring to the "factory default" & reloading my files/programs. He said he'd be happy to come do it for me, but thought I could do it myself. He gave me the basic instructions & told me to please call him if I got stuck in the middle of it or had any issues. Well, I went & got a big enough backup, then hesitated to "pull the trigger" for a couple of weeks. Finally did it this week - and voila!! Everything is back to normal, and working perfectly!! He was friendly, courteous & professional - and I'm still in shock that he reommended I try it myself when he could have had a job out of it. I will call him & recommend him in an instant. Since I originally did my research, I now see that he has done the same for others - what a professional!

Scott did a great job and always does. He is always available to answer questions online or on the phone, and is extremely fair.

Did everything he could Very pleased with his help. Only issue was he was a day late from original appointment. But very good in calling and explaining schedule problems.

Scott was able to schedule me in within two days of my contacting him. He arrived on time. It took longer than I thought it might, but frankly, I am so happy with the quality of his service that my concept of how much time it might take is moot. It got done. I had one other issue which I contacted him about later in the day, and he then walked me through it over the phone, and it was resolved. I would highly recommend Scott Quinby to anyone with computer or networking issues (even those those that involve entertainment systems).

Scott arrived on time with everything he needed to get the job done. As the work was performed, he explained what was being done and the purpose for doing it. Having someone come to my house as opposed to taking the laptop to a repair shop was a big plus for me. Especially since I needed my wireless router to be password protected. In addition to being convenient, it was nice to be able to watch as the work was performed and having the opportunity to ask questions along the way. Scott was very patient with all of my questions and never made me feel like I was bothering him. He knows his field of expertise well and it shows. It took him a little over two hours to complete everything that needed to be done. I'm very happy to have a computer that runs like new again. As Scott headed out the door, he mentioned that he's only a phone call away if there are any questions. I can't say enough good things about my experience with CompuSmile. I will definitely call on him again when my computer decides to take a vacation and will recommend him to friends and family as well. Thanks, Scott!

Scott Quimby (owner) responded quickly to my email and offered me the opportunity to drop the laptop off anytime that evening or I could setup an appointment for him to come by my house. I think the charge for him to come by was $88 but it might have been $80. That did not matter because when I called him the next morning and went over the problems with the laptop he said the most likely cause was the small amount of RAM (521MB) on that model and I could increase that very inexpensively. He gave me a website that has software that will check you memory and recommend what type to buy. I was able to quadruple the size to 2 GB for $30 including shipping. Scott also gave me instructions on what needed to be done to install the cards. The site had very good instructions as well. The parts arrived in 3 days and were installed in less than 10 minutes. No software changes needed to be mad either. I turned it on. It asked if new memory was available. I said yes and the machine started up in half the time it took previously. I will probably get 2 more years out of the laptop for almost no money. I want to thank Scott for giving me the time when he would make nothing out of the deal. We had this laptop in the shop 6 months ago and spent $70 dollars to clean it and try to speed it up and that did very little. Now it is as fast as a new machine. I recommend Compusmile, LLC and Scott Quimby very highly and will use him for any computer needs in the future.

The easy and profitable thing for him to do would have just been to charge me to rebuild my computer even though he knew it wasn't the cost effective thing to do. Instead, he was honest with me and advised me to just get a new computer. This is my second go around with Scott, and both times he has put integrity and honesty above short term profit. That is a rare quality these days, and businesses like his need to be supported. If you have any computer issues that need professional attention, USE THIS GUY!

Scott is the consumate computer professional. He's an excellent communicator and is able to help the customer understand their computer problems and how he is going to fix them. He suspected that the router was bad, but tried to save us the expense of a new router by thoroughly checking its performance. We did need a new router. He also showed me how to check the internet speed on my Dell to make sure the speed problem was not due to my carrier. He also cleaned up my hard disk and helped my husband and me update some programs on our computers and sync them to our phones. All our electronic complaints were checked and corrected along with instruction on how to keep them from happening again.

Scott was great. He showed up on time and methodically worked through a number of issues we where having. He worked through all of the problems on both of our laptops until he was able to get each of them to connect to the wireless network. And he was very accommodating of our dog's curiosity. After he was done fixing our network, he also gave us some great free advice for buying our next laptop. We will definitely use him again the next time we have a problem with our computer..

Scott was Absolutely Wonderful ! I emailed him and he responded quickly for a weekend and scheduled a time on Monday. He was on time, knowledgable and friendly. A power outage had thrown our wireless router into a bit of a fit. Scott not only fixed the problem...he carries wireless routers with him so I didn't have to go to the store and try to figure out what kind to purchase. He successfully got the router talking to all 3 of our computers and our wireless printer ! He was also able to reconfigure the slingbox my son has on one of our TV's so he can watch the Cardinal games out in San Diego. I have already referred him to some of my friends and I am sure we will be utilizing his expertise in the future. I would definately say you can confidently hire Scott knowing you will be in good hands !

I had experienced a power outage about 2 weeks ago and could not get my wireless router to work. Even though I am technically challenged, Scott does not make me feel stupid. He helped me select and set up a new laptop in January 2011 so I knew I could count on him again. He responded to my call within 24 hours of leaving a voice mail message. He was able to come out the same day, which I really appreciated. He reset the router and made sure I knew how to do it if it ever happened again. He also checked and updated the spyware and made sure I knew how to do that as well. Scott knows his stuff and commuicates well. I hope I don't have to call him again, but I know I will.