CompuSmile, LLC

Description of Work: regular service/tune up

Description of Work: Responded to my call appropriately, was helpful. Turned out later did not need his services at this time, and will definitely call again when I do need them.

Description of Work: set up new computer trouble shhot problems

Description of Work: CompuSmile and Scott Quinby is everything the reviewers said about him and more. I had two computers down and a third one not even out of the box. He repaired the two and was kind enough to get my new one up and running for me. Scott explained everything as he went along. and if I was unsure about something, he made sure I understood. He is very knowledgeable, patient, and professional. I only wish everyone I had to do business with was as enjoyable to work with as Scott.

Description of Work: I called Scott in a panic as I encountered a virus the night before. I was afraid that it wiped clean my hard drive. When we spoke on the telephone the next day he told me not to panic, that he had seen this before, that he was sure all would be fine. He was calm which certainly helped me. He came out in a few hours, took my computer with him, and said he would work on it that night. Sure enough, he called a few hours later that he restored everything, said that the virus had just "hid" all of my programs and that nothing was lost. He brought it back the next day, on Saturday. Very quick service in my distress, he came out the same day and I had the computer back the following day at noon. Whew. I would highly recommend Scott/CompuSmile.

Description of Work: .I worked with the owner Scott Quimby. He repaired my problem with my computer over the telephone and did not charge me.

Description of Work: Got Mcafee software working, added memory, got Turbocad software working, removed un-needed hardware and software, made computer run faster, checked for viruses, removed popups, and other things.

Description of Work: Scott hooked up my wireless network and got everything working perfectly - - - my laptop, my printer, my I-Pad. Great experience. Scott has patience with someone who is not adept with how wireless technology works. He makes understanding easy and makes sure you know "how-to"make sure technology works for you - - - instead of being frustrating. I would recommend him without question to anyone who needs assistance with technology.

Description of Work: Mr. Quinby came out to our house and spent around 1 1/2 to 2 hours. In the end he did not fix anything. He told us that the hard drive was about to crash and we needed to get a new computer then spent time trying to tell us what kind of new computer. Part of the time he was here was my fiance's fault, trying to get Mr. Quinby to recall Turbo Lister on Ebay. However, in my opinion, Mr. Quinby should have done whatever diagnostic needed at the beginning and told us then and there that the computer was not repairable. I feel like I wasted $176.00 which i can ill afford

Description of Work: Scott returned my call promptly and provided helpful advice over the phone after patiently listening to me describe my boot-up problems with Windows Vista. I note that he was helpful even before I mentioned I got his name from Angie's List. The experience confirms all the excellent reports his company has been getting on the List.

Description of Work: My computer had a serious virus and Scott from Compusmile was able to completely remove the virus. I have used his service a number of times and always find him to be very professional, friendly, very knowledgeable, able to explain what the problem is and how is plans to fix it in terms that a non computer geek can understand. His pricing is very fair. I recommend him very highly.

Description of Work: I hired Scott to tune-up my current computer, advise me on protecting myself and my data on-line and to scrub the hard drives on two computers I wished to donate. Scott is very prompt, thorough and his pricing is more than fair.

Description of Work: Scott was very prompt. He came on the dot at the time he had told me. He was very pleasant, got to work on my desktop (which had some major problems). He identified the problem, and fixed it. In addition he worked on my laptop and connected my network. I had some more PC problems the following day. I called Scott. He called back very promptly and advised me as to what to do. He also told me that if I cannot get it done, he would come of as a courtesy and diagnose the hard drive. As I was able to take care of the second problem myself, he did not need to come over. I will use him in the future if need be. I plan to recommend him.

Description of Work: NETWORKED ALL OF OUR COMPUTERS INCLUDING ONE THAT WAS VERY STUBBORN. HE BOUGHT A WIRELESS ROUTER FOR US THAT AFTER REBATES COST VERY LITTLE. UPDATED ALL COMPUTERS AND SOFTWARE. I FOUND HIM VERY PROFESSIONAL AND KNOWLEDGEABLE AND HAVE CALLED BACK SINCE FOR MORE HELP.

Description of Work: EMAIL PROBLEMS ETC.

Description of Work: SET UP DSL, WIRELESS NETWORK AND PRINTER. CONSULTED ON NEW COMPUTER PURCHASE.

Description of Work: FIXED MY HOME COMPUTER, ELIMINATED A VIRUS, NETWORKED MY HUSBAND'S COMPUTER AT THE OFFICE. LOADED PROGRAMS TO REDUCE SPAM.