Blake Floor Company

Very happy with the quality of work. The price was reasonable and they accomplished everything they were asked to do. My only comment was that the installers/finishers were a bit rough around the edges. Some of the employees could use some lessons in presentation and polish.

I am very happy with end product, but had to have Blake come back to redo a few items.

Excellent work! I had to do most of the prep work myself, removing doors, etc. but since their bid was half of the closest competitor that was no problem.

The actual work was performed while we were out of town, but the crew did a great job and the floors look fantastic. We were very pleased to see how they were able to match the wood in the front foyer to the rest of the narrow width floor boards by using wood recycled from a previous job. They also did a great job patching all radiator holes and the 3 x 4 section in a guest bedroom. We're very pleased and plan to recommend Blake Flooring to friends and family.

WONDERFUL! After Cindy Blake read about our little girl and the obstacles she has, they provided our floors at no charge. The floors look beautiful, they made sure everything was perfect and they even followed up to make sure we were happy. Our little girl is one of two with a specific genetic condition that has left her unable to walk or talk. We have many obstacles to overcome in the future and lots of medical expenses. Blake Flooring made one of her obstacles easier to overcome by providing a floor that her wheelchair will be able to roll over. We can never be more grateful to them.

We got three estimates from three AL "A rated" companies (all came quickly). Blake had the best estimate by a significant margin. We contracted and booked installation, etc., a week out (given 4th of July holiday the work was done over two weeks). The old stain was very dark and we were not sure how light to go, they were very patient with my wife putting samples down, mixing stain, etc., to get exactly what we wanted. Installation of floors was great... nice "match up" along seams with existing hardwoods. We did this with an empty house (just moved to town and decided to keep our stuff in storage knowing how dusty this type of project is...) We had no issues until the quarter round was put on the baseboards, etc., and found two oversights... before we could report it, Mr. Blake came by for a final inspection, spotted the problems himself (and a few other things we missed), and sent two folks over the next day to make everything right. Very impressive. Two "insights" beyond the obvious observation that it is dusty and best to do this with an empty house... 1) The contract says clearly that they don't put the doors back on hinges... it is fine if you are healthy [we are], etc., but if customer is older, frailer, etc., this could be an issue. Need to anticipate this... perhaps they make an exception if the customer would have difficulty. 2) The house was empty which may have made the workers feel as if smoking in the house was OK. When they started, I asked them to stop and they did, but if you are out of the house during the day you may want to make this point at the start.

They returned my call promptly and were very professional on the phone. Unfortunately they only do estimates from noon-4 pm during the week and since I work, this makes it impossible for me.

Come in, do the job, and do a great job. Very Professional.

I was quite pleased with the work that Blake Flooring performed. They were on time for the initial estimate and provided me with helpful information about various things regarding floor refinishing. Their's was also the most reasonable price for the job of the other companies that I had researched. Once I contracted them to do the work, they were very efficient. I didn't even see them at the times that I stopped by the house to check in on how things were going, only came back to a bright shining floor. There might have been a little miscommunication about what I would have liked to do with the hallway, but all in all, I am glad that I had Blake Flooring do the work on my floors in my "new" home.

Blake Floor is great to work with. They did the estimate within a few days of my call with the best estimate of three bids (its been ten years since I last used Blake so wanted something to compare). We set up a start date and asked for an earlier date if possible. They moved up by a week a few days later. This was a big job and was estimated to take a week. They started during the week and even worked on the weekend to get things complete. The guys that did the work were great calling me on my cell about certain issues such as the stairs and making sure that I chose the right color. They were very patient with color selection and showing me samples on my floors which would look good in big rooms. The final color and overall job was fantastic. We did have a couple of issues which were followed up quickly by the office staff, Emil Blake and Michael Blake. The followup took quite a while because of my travel schedule but both Emil and Michael were persistent in fixing any flaws

Blake flooring had handled all the refinishing needs for my rental properties for almost twenty years. Their work product had always proven top notch. Based on our last two experiences I feel they have grown too large to supply strong customer support and provide a consistent work product. With our last experience floors were installed gapped and uneven, interior doors were left outside over a weekend, the front door was left wide open after they left and the lawn was littered with numerous cigarette butts. To their credit they did respond. We were looking for resolution of the issues but they took our frustration as complaining and responded by offering credits. We wanted the job done correctly. Not credits. Unfortunately with hardwood you only get one chance to get it done right. We assumed this was an issue with that crew (they have numerous) and wanted to try again. We were told they will not do business with us. They cannot accept criticism. Very disappointed.

Blake did exactly what they said they would do and it cost exactly what they said it would cost. Estimator arrived to take measurements and digital photos of area to be refinished. I called the office several times to ask questions about the bid and the procedure; questions were answered patiently. Work was done when scheduled and completed in a timely fashion.

The estimate that they gave me was exactly what the final cost came to. They did arrive on time to my home. For $200 more they used a dustless system that left no dust whatsoever. The problem that I had with them was the fact that when they applied the polyurethane, the floor wasn't cleaned. It looks fine from a distance, but when you get closer you can see hairs and there are also bubbles visible. They did come back and tried to make it better, but I was still not pleased with the final result.

They did a very professional job. They were always prompt and on time. They were quited skilled and very attentive to detail. The kitchen floor was in pretty bad shape and they made it look great. Their prices were very reasonable! My floors look fantastic!

I was extremely happy with the quality of workmanship. I think they installed a floor that will last a long time and hold up to everyday life in our house. I thought they were very professional to work with and they price they charged for the materials and installation were very reasonable.

My floors are gorgeous! I loved their work so much that I had them refinish the floors in my next house. They are a customer orientated company. The bid is exactly what the final charge is. They are very responsive. If they forgot to do something, they come out the very next day to take care of it. They are great!

I have only good things to say about Blake Floor Co. They came on the agreed upon time and got right to work. Everything went well. He was very accommodating to our schedules and was also very neat and careful of our belongings.

We began this project by asking for referrals from four people we knew who had had hardwood flooring work done. It turned out that all four of them had used Blake Floor. We requested an estimate and the representative was on time as were all phases of the project. The person dropping off the new material, the installers, the inspector and the person picking up the old flooring were all very professional and knew what they were doing. My impression of the company is that they are like a well oiled machine, able to do large and small projects. We intend to have them put hardware floors in the family room in the near future.

This is not a service oriented company.

Very good experience. They did have to return to correct a polyurethane issue and they did so with no hesitation at all. I would recommend this to anyone and definitely go for the third layer of polyurethane...the service came with 2 layers and the third definitely stands out.

They are very busy but very reasonable. I highly recommend them.

Work performed professionally, efficiently. Spectacular results. These guys know what they are doing.

From start to finish, the job was handled professionally. We got an estimate quickly, including complete information on what we needed to do before and after the job for best results. There were no surprises. The crew arrived as scheduled and immediately began work. They completed the job on time, as promised in their information packet. Everyone who has seen the floors comments on how good they look! We're very pleased, even down to receipt of the lien waivers, as we requested.

We were told about Blake by several people, including our realtor. Fortunately, we were able to schedule them to come in, before we even moved in. Before their arrival, we put plastic over the vents and entryway into the kitchen. On the first day, they sanded a patch and showed us various color choices and were very patient with us during our decision. The entire process took eight days, because of required drying times. The floors looked amazing! Blake brought character back to the house. They cleaned up afterwards, although, as expected, there was sawdust in our window sills, because the windows had to be open during the process, because the vapors were very strong. The only problem was, that we were told they could not do the stairs, because of lead paint, however, they did the stair treads anyway, which meant I could no longer use the stain removing chemicals on the risers. We have decided to paint them instead. Overall, it was a very pleasant and positive experience.

The quality of the work was very good, especially for the cost. Unfortunately what was supposed to be a three day job took almost a week. They did not finish the job on Friday like expected and did not come over the weekend to my job, although they had a crew out that weekend doing other jobs. To make matters worse they then did not come on that Monday. The whole time they never gave me an explanation for their tardiness. When I called them about the issues with their service they were not very receptive.