Handyman Connection of Chesterfield

John Mangan from Handyman Connection came to do the work on Monday, November 1, 2010. We soon discovered (when trying to use just the fan) that the fan and light both were wired to the wall switch; which meant you had to have the wall switch on, which turns the light on also, in order to operate the fan. I have three other fan/light kits in my home. The wall switch always works the light only, and the fan works independent of the wall switch by pulling the chain. This way you can use the fan without turning the light on. I called Handyman Connection Monday, November 15, to report the problem. They told me to call John Mangan, the man who had done the work. I called John and he told me that the fan/light unit was wired properly and if I wanted him to look at it I would need to pay him another $92.00. (I had already paid $120.00) when he was there the first time. I told him I would not pay another $92.00, as he had wired it incorrectly the first time. Later on Monday, November 15, I stopped by Ace Hardware on Manchester, in Des Peres; and asked if I was correct in the way a fan/light unit should be wired. They said yes and gave me the phone # of a man who could fix the problem for me. The man came out on Friday, November 19, wired the fan/light correctly and charged me $40.00. I will not be using Handyman Connection again.

They did wonderful job! They showed up on time and kept within the time frame for our project. The workmen were very accommodating. We were very satisfied with them and the price.

They took off about 25% and I felt they should not have charged us anything.

The handyman was to arrive mid-afternoon Friday but he called to say he would be late. I offered to wait until Monday but he said he would be willing to work until my job was done. I was eager to have my kitchen faucet replaced, so this was good news. He arrived and gave me the price, which I agreed to, and he went to work. I am very happy with the work, and the handyman was very pleasant.

I was pleased with the caulking job around the outside of the shower. Smooth finish and all tile was clean around the area when he finished. He put a sealer on the small area inside the shower as I had requested, but he told me that there was a bit of mold and that I needed to get all the sealer removed, clean out the mold with bleach, let it dry and then reseal. I was glad that he took the steps he did and told me what needed to be done. I was very glad he didn't remove the sealer, clean it out and then leave. That would have put my shower out of commission when I wasn't expecting it and it would have required a return trip (and expense.) The work in the garage consisted of assembling a floor standing storage cabinet and mounting a sports ball holder, drilling holes in two handles and putting up screws in the wall to hold the equipment. I also asked him to show me how to use my power drill and he did. I don't know the going rate for a handyman so I may be judging this unfairly. I was told on the phone when I made the appointment that there was a special going on now of $219 for the first four hours and then I would have to talk to the handyman about the amount he would charge for additional hours after that. I felt the $55 an hour "special rate" was slightly high to begin with but I could live with it. When I saw that all the things on my "to do" list couldn't be completed in four hours, I asked for one additional hour to get the most important things accomplished. He said the rate was $68 an hour. To me, that is an outrageous hourly rate. So in the end, overall I was very pleased with the professional workmanship. I have used handymen before and some are not careful to protect your home and some do not clean up after themselves. I was very pleased that this was not the case with this gentleman. I am less pleased with the slowness of task accomplishment, because I have seen these types of projects done before and they didn't take as long as this experience. Now I still have projects that remain on my to do list but because of pricing and timing, I will have to find another way to get them done. I know I will look around for a handyman who charges much less than $68 per hour. I would use this company again if I could get better pricing.

I?ve used them several times and they do good work. Their prices are reasonable. They are reliable. They stand behind their work and give like a year's warranty. I haven't had any problems with them.

it went great. weather very hot and humid but Jim Davis showed up when he said he would & did an excellent job. Friendly & professional.

They are helping me with financing, which is at a very reasonable rate. I am amazed!

The contractor came around 9:30am and was finished by 1:30pm. All work was done in a thorough and professional manner. We're very pleased!

They man was very cooperative and did whatever I asked him to do. Their phone service is good and their service is prompt.

Experience was exceptional from start to finish. The craftsman (Chris) went above and beyond to ensure things were done right. Finished product (in all areas) looks great.

The initital individual came out to repair - very courteous and professional. Initial repair not to my satisfaction - company sent another repair person out and he completed the job to my satisfaction. I would indeed use them again.

Great......when he discovered that the fan remote my husband and I had selected would not work, he offered an alternate solution....went and purchased the item and returned to install it.

Woodie came out to give an estimate. He scheduled a time to do the actual work. When he came back out he brought his son along. His son replaced the bathroom faucet with a new one that I had purchased. Woodie brought along several parts to work on the fence gate (back brace, turnbuckle, small pipe for securing the latch, etc.). Both Woodie and his son did a good job.

He was very patient and explained everything to me while he did the work. He did the work in 2 days. He took his time and did an excellent job. He couldn't have been more cooperative. I would hire him again.

I was not happy with their work. The worker tried to blame some things and not take responsibility for the poor work. The overall work was poor and I would not use him again. After he did this work, the gutters are still not properly.

Called a roofer for an estimate but he said since it wasn't technically the roof I need a carpenter. I called for an estimate and they came by a few days later. I was afraid of a huge bill because of the age of our house and the spot was in an inconvenient place. I was really happy with the estimate and they even knocked off $100 for a coupon without asking. I hired them and they did the work about two weeks later. They arrived early on a holiday weekend and were really professional and nice. They fixed the hole in about two hours and explain everything they did and showed us the cost of the material. They even looked at a different part of our roof where they thought they noticed another hole but it turned out to just be chipped paint and didn't need to be repaired. I was really pleased by their honesty and how they treated me with respect.

rst time they were coming to give an estimate they cancelled because the man was running late on his job so I rescheduled. I rescheduled for earlier in the day so I could avoid them running past 6 (which is the last possible time they will come out). So I set it for 1-3 and they called to see if it was ok to be late like around 4. I told them if it was right around 4 then sure because the appointment had been rescheduled once already. The main office calls me at 4:30 again asking to reschedule. 10/06/2010. Everything went very well after they followed up after our initial meeting.

They arrived on time, did the work professionally and to my complete satisfaction. Greg was extremely easy to work with and I will definitely use them again. I have nothing but the highest praise for the company!!!

Handyman connection sent a handyman, Greg, to provide us an estimate. He well explained that the new door would not be a standard size and directed me to some places to look for a custom door. With his help I picked the new replacement door. He picked it up when it arrived and installed the new door. It looks and works great, Greg did a good job. I had a good experience with the Handyman Connection and would use them again.

He arrived on time, completed the job quickly, did a great job, and cleaned up the area when he left. I was very pleased.

They came to give an estimate, and ended up staying all day to do the job! They cleaned up everything very well. I was pleased with the speed and quality of Steve's work. Wouldn't hesitate to have them back again.

This company is horrible! They do not show up on time for anything. I had a man here painting my house, and he quit in the middle of the job. A woman from the company was supposed to be here at 9AM this morning, it is now noon and she has not shown up yet. I feel this is disrespectful

The two guys were very friendly, on time, got right to work, explained what they were doing and cleaned up after themselves the best they could (difficult with sanding drywall). The came back three days in a row to work on the ceiling and it looks great. Very dependable and did not waste time but did, patiently, explain all they were doing. I would use them again as I was very satisfied.

We were very pleased with the professionalism of this company. Although their services are a bit pricey ($90 for an initial visit) the quality of the workmanship was worth the cost. When the representative first examined the problem, he thought the water damage may have been caused by poor caulking. He suggested that we try fixing the caulking first, rather than immediately cut into the ceiling. Unfortunately the fix didn't work - although it was an honest attempt to save us time, trouble, and money. When he returned to isolate and fix the leakage, we were credited the initial visitation fee, and only charged for the time he spent actually on the job (even though extra time was spent waiting for things to dry). He kept the ceiling damage to a minimum, and patched the damage like a pro. It was definitely worth the money we paid for the fix. Using the Angie's List coupon was a nice bonus too.