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Trinity Heating, Cooling, & Refrigeration LLC

Heating and Air Conditioning, Fireplaces, Gas Logs,

About us

Please contact us by phone : 314-780-2118 - Thanks ! Trinity Heating, Cooling, and Refrigeration is a full service mechanical contractor with over 20 years of experience in the industry. Ask how you can get a utility cash rebate and a federal tax credit with upgrading you heating and cooling system to a more efficient one.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Residential sales, service, installation, & maintenance - furnaces, gas fireplaces, air conditioners, hot water heaters & softeners

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5426 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
11%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.5
punctuality
4.6
Showing 376-400 of 426 reviews

Lori Y.
12/2014
5.0
fireplaces
  + -1 more
Everything went well.
Description of Work: Gas fireplace tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Kati C.
11/2014
5.0
gas logs, heating & air conditioning/hvac
  + 0 more
He was very knowledgable
Description of Work: Cleaned Gas Logs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joyce M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very professional. Checked and winterized furnace. |Did exactly what he said he would do. Gave some advise for future use. |Would use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$39

Bobby W.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Aubrey B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$39

Kathleen B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shell B.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Recommended other service that I was not convinced I needed yet. They did do everything they promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Homer M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected furnace and made recommended repairs to make system more efficient. Was not pushy and did not try to charge for unnecessary services.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

susan H.
10/2014
5.0
fireplaces, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We asked for a consultation and a fireplace cleaning. His consultation was excellent, and we discovered that we will actually want to convert our fireplace to vented gas. We are still in conversation about our fireplace project. Our consultant has gone the extra mile in providing us with information that will help us realize exactly what we want as a finished product. He has remained in touch with us to be sure our project will be done well, in a timely fashion, and to our satisfaction.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Susan L.
10/2014
5.0
gas logs, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Tim Ryan performed the gas logs safety checks and re-lit the pilot gas. He asked me if there were any problems (NO). I also used his service last year. I didn't need the furnace check, as my furnace is new and the dealer performs this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Barb F.
10/2014
5.0
fireplaces, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Fireplace and furnace inspection. We will us them to replace our 25 year old furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah J.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY S.
10/2014
1.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: He's a furnace installer selling a coupon for a gas fireplace inspection and cleaning. Manufacturing instructions for maintenance inspections of the gas fireplace states that during the annual service call for maintenance of the unit the burner should be removed from the burn try and clean that was not the embers her to be replaced but they should make sure they do not block the pilot that was not done All he could say was he's never seen this unit I just became fearful but he was going to damage the unit I just wanted him to leave |As this months Angie's list magazine states on page 13 call and Expert you're better off with a specialist technician than with someone who knows how to work on furnace

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
5.0
punctuality
5.0

$49

Response from Trinity Heating, Cooling, & Refrigeration LLC
I was never made aware that this customer was dissatisfied with the service. It is only fair to first do this before filing a negative and harmful review. I Have been well trained on the installation and maintenance of fireplace inserts, and gas logs. As well as furnaces and air conditioners. It is impossible to remove the burner from the pan, because it is welded into place. So this procedure is impossible. I had a hard time understanding the rest of this complaint and urge the customer to contact me to resolve it.

Rosemary T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned nd checked gas replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL F.
10/2014
5.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: Checked gas fireplace. Was extremely mannerly. He put our fireplace in order for us to use this winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Roy B.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: added coolant, replaced clogged drain and tuned up a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lingao Z.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: inspect and clean, check up and make sue the system was working. Advised future needs for repair or replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

VICKI O.
10/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We scheduled a meeting after I paid for this service. I told him I could meet anytime after 2:00 p.m. Tim called at noon because he was in my area but I couldn't leave work at that time. I didn't hear back until I called again October 2nd. He was driving and asked me to send him a message on his phone so he would have my info and would call me that evening. It is now Monday, Oct. 6 and I have yet to hear from him. I would like my money back!

Rating CategoryRating out of 5
responsiveness
1.0


Response from Trinity Heating, Cooling, & Refrigeration LLC
The service deal clearly states that the appointment times available are mon through fri. This customer tried to get me to schedule over a weekend. I explained that I perform these services for free, or near it, to meet customers from Angie's list, and would not schedule it over the weekend as the deal states. This customer agreed to let me perform the service on a set day, with a window for the time. When I called she said she would not be able to get free for the appointment. She continued to complain about the service time available and said she would get back to me to schedule. This customer needs to read a deal completely, and respect the guidelines before purchasing. Then have respect for the contractors time and effort for putting a service on Angie's list for a fraction of the normal cost. Instead of slandering their name because she didn't get her way.

Becky W.
10/2014
5.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: Checked out small gas fireplace in basement. No maintenance required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Carol G.
09/2014
5.0
fireplaces, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Ck of gas connection on fireplace. Replaced worn fitting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Paul K.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were prompt, knowledgeable, and courteous. We needed a new vent less unit, and ordered it through Tim, hence the high cost. But his price for the unit and installation was very competitive with other sources. | |Would use them again and recommend them without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Mark B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked and clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Mohammed A.
08/2014
5.0
fireplaces
  + -1 more
unknown
Description of Work: I purchased a big deal for $49 for a Gas Fireplace Tune-Up, Cleaning and Inspection, and Furnace Safety Inspection. He arrived on time. He cleaned the furnace and did a good job. I was hoping he would change the logs in the fireplace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Maryl B.
07/2014
5.0
fireplaces
  + -1 more
.
Description of Work: They cleaned and inspected two fireplaces. Suggestions for improvement were offered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Carol S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My gas furnace wasn't repairable. But he was very knowledgeable and helpful and we would call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Contact information

Branson 65616, Branson, MO 65616

http://Trinityheatingcooling.co

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Fireplaces,
Gas Logs,
Plumbing,
Water Heaters,
Chimney Sweep,
Chimney Repair,
Generator,
Water Filtration and Softening,
Home inspection,
Electrical

FAQ

Trinity Heating, Cooling, & Refrigeration LLC is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Trinity Heating, Cooling, & Refrigeration LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Trinity Heating, Cooling, & Refrigeration LLC offers free project estimates.
Yes, Trinity Heating, Cooling, & Refrigeration LLC offers eco-friendly accreditations.
Yes, Trinity Heating, Cooling, & Refrigeration LLC offers a 5% senior discount.
Yes, Trinity Heating, Cooling, & Refrigeration LLC offers emergency services.
Yes, Trinity Heating, Cooling, & Refrigeration LLC offers warranties.
Trinity Heating, Cooling, & Refrigeration LLC offers the following services: Residential sales, service, installation, & maintenance - furnaces, gas fireplaces, air conditioners, hot water heaters & softeners
Ask for details

Contact information

Branson 65616, Branson, MO 65616

http://Trinityheatingcooling.co

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day