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Trinity Heating, Cooling, & Refrigeration LLC

Heating and Air Conditioning, Fireplaces, Gas Logs,

About us

Please contact us by phone : 314-780-2118 - Thanks ! Trinity Heating, Cooling, and Refrigeration is a full service mechanical contractor with over 20 years of experience in the industry. Ask how you can get a utility cash rebate and a federal tax credit with upgrading you heating and cooling system to a more efficient one.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Residential sales, service, installation, & maintenance - furnaces, gas fireplaces, air conditioners, hot water heaters & softeners

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5426 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
11%
3
7%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.5
punctuality
4.6
Showing 351-375 of 426 reviews

SARAH K.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I ended up ordering a new set of logs with a remote control when I checked the age of our current set of logs (20 years). The new logs radiate heat out into the room, and the remote control is handy. The installation took 3 to 4 hours and included a safety check of the system. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,450

David G.
03/2015
5.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
It went well
Description of Work: Checked gas fireplaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Carl S.
02/2015
3.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: I wasn't impressed. I had a cheap deal from angie's list for a checkup of the furnace and a cleanup of the gas fireplace. The owner showed up, he was friendly and pleasant. I don't think he did much and I'm not sure what he did do was effective. Just not impressed and not confident. He really didn't do enough work here for me to really judge so I could be way off base.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$50

Response from Trinity Heating, Cooling, & Refrigeration LLC
If I am contacted and informed that a customer is not happy, I can not resolve the issue. Please call 314-780-2118 Thanks

GERALD H.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$70

Michele L.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clifford W.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned and chcek my fireplace. Good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$40

maria P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had great experience with Trinity and called them back to look at a fireplace damper that was giving me trouble.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

CAROL K.
02/2015
5.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: The fireplace was examined. Found out that the flu was stuck & that there is a good chance that it would break off if its open/closed position is changed. The gas logs were found to be in good working condition. We were instructed on how to turn on/off gas control for logs. Also, found out that these gas logs are more for "show" than for heat. Better quality logs are needed if we want fireplace to heat the room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Angela S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Clean and check of two gas fireplaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Bridgett T.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went very well. I especially appreciated all of the advice he gave me. He basically gave me a class on maintaining my heating and cooling system which will save me money in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Cindy F.
01/2015
4.0
fireplaces, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: The initial call was an Angie's List deal for fireplace maintenance. He missed the initial appointment time, but did call at the very end of the time window to let me know he was running late. Once he arrived, he was very professional and patient. I had recently bought the house and never used the fireplace. It turned out it was broken and needed a new part. We scheduled another appointment and to make up for being late, he didn't charge me labor for the installation. He had an emergency furnace repair on the morning of the second appointment so was running a bit late there too. He did call and let me know. He was very knowledgeable and made suggestions regarding carbon monoxide monitors and what to do if there was a smell of gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$40

Frank C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lillian U.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: checked out my gas fireplace and showed me how to light it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

richard O.
01/2015
5.0
fireplaces, heating & air conditioning/hvac, plumbing
  + 1 more
.
Description of Work: Cleaned fireplaces. Checked gas lines. Checked the valves. Fixed what was needed. Replaced a switch on each fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

Irving K.
12/2014
5.0
fireplaces, heating & air conditioning/hvac
  + 0 more
see above
Description of Work: Worked on the fireplace the fireplace works it makes fire it didn't, make fire before what more details do you want. fireplace didn't work before Trinity came did work after Trinity came

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Caleb B.
12/2014
5.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
Great service!
Description of Work: Gas fireplace tuneup/check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Nancy S.
12/2014
5.0
gas logs, heating & air conditioning/hvac
  + 0 more
Went well.
Description of Work: My 15 year old gas log needed significant repair work. He had to special order parts andv return for install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$500

Richard H.
12/2014
5.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: Tuned up gas fireplace and cleaned the glass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Linda K H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed preventive maintenance per deal. Found defective safety valve that was covered under warranty and replaced after receipt from manufacturer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$39

Kimberly S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I really liked the professionalism of this company. He figured out how to best deal with the GFI outlet that kept tripping due to bathroom moisture, which also tripped three other outlets in our house. He installed four separate GFIs to solve that problem, as well as replaced a faulty switch for another bathroom's fan. | |The serviceman performed the electrical replacements efficiently, and cleaned up after himself. | |I paid for the coupon for $89 for $279 worth of electrical work. After assessing our situation, and applying the discount, we paid $226. | |I really like this company and will definitely call them again for electrical work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

JUDITH B.
12/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have two furnaces the one is 6 years old the other 26 years old. I have them cleaned and serviced twice a year. I have had the same person for the last 8 years. He works for a commercial heating & cooling company they don't do residential. He is the son of a friend of mine. I saw Trinity's coupon and thought I would try it just for the cleaning. When he came to my older furnace, told me the heat exchanger had so many cracks in it that he wouldn't deem it save and didn't clean it and told me I should not turn it on for safety reasons. Six months prior when I had both furnaces cleaned and check they were fine. Before he left he did offer to give me a estimate on a new furnace and he could put it in the following week. I told him I would talk it over with my husband. Of course the next day I had the man I always used come over and check the furnace. He told me there was no cracks in the heat exchanger and showed me, also told me that he would have told me if I had a problem at any time. And he wouldn't have made anything towards a new furnace because he doesn't do residential, I'm sure when the time comes he will recommend someone. So no I did not like Trinity's deceptive tactics, especially scaring the crap out of you about dying in your sleep.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0


Response from Trinity Heating, Cooling, & Refrigeration LLC
Thank you [removed member name] for giving me a chance to show the value of using my company. I have a two year associate degree from Ranken Tec, and have completed apprenticeships in both the sheet metal workers local 36, and the pipefitter local 562 unions, with a combined total of 20 years as a service tech between the two. My company is based on christian values. I would never deceive a person for my own gain. This review is not accurate, and the words quoted are not mine. This customer has a furnace that is 26 years old, and only has a 20 year heat exchanger warranty for a reason. I would never put my company name on the safety of a furnace of that age and neither would the manufacture. Hince the 20 year heat exchanger warranty. My advice was to make sure their were carbon monoxide detectors on evey level of the house as well as in the bedroom. Any person with a furnace over 20 years old is running a risk of a cracked heat exchanger and relying on a carbon monoxide detector to save their life when the heat exchanger starts producing carbon monocide. I challenge the customer to have me back out with the other man described in this review, and to also contact the manufacture of the furnace as well. I was never notified that this customer was not happy and never given a fair chance to resolve the complaint. That is what using Angies List is all about

Marcia W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Added new filter device with filter changes 1X/yr.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Diane B.
12/2014
4.0
fireplaces, gas logs, heating & air conditioning/hvac
  + 1 more
unknown
Description of Work: He did exactly what he said he was going to do. Inspected my gas fireplace. He seemed very thorough. | |He and I had a difference of opinion on the time. I had him scheduled between 8:30 and 10:30. When no one arrived or called by 11:30, I called him and left a message. He came around noon. Said nothing about my phone call. Called me upon leaving saying he just got my message and had me scheduled between 10:30 and 12:30. I disagreed with him. But it was water under the bridge. The work was completed, and he did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$49

Contact information

Branson 65616, Branson, MO 65616

http://Trinityheatingcooling.co

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Fireplaces,
Gas Logs,
Plumbing,
Water Heaters,
Chimney Sweep,
Chimney Repair,
Generator,
Water Filtration and Softening,
Home inspection,
Electrical

FAQ

Trinity Heating, Cooling, & Refrigeration LLC is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Trinity Heating, Cooling, & Refrigeration LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Trinity Heating, Cooling, & Refrigeration LLC offers free project estimates.
Yes, Trinity Heating, Cooling, & Refrigeration LLC offers eco-friendly accreditations.
Yes, Trinity Heating, Cooling, & Refrigeration LLC offers a 5% senior discount.
Yes, Trinity Heating, Cooling, & Refrigeration LLC offers emergency services.
Yes, Trinity Heating, Cooling, & Refrigeration LLC offers warranties.
Trinity Heating, Cooling, & Refrigeration LLC offers the following services: Residential sales, service, installation, & maintenance - furnaces, gas fireplaces, air conditioners, hot water heaters & softeners
Ask for details

Contact information

Branson 65616, Branson, MO 65616

http://Trinityheatingcooling.co

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day