Midwest Best Carpet Cleaning is family owned and operated since 1982. The owner (Jim Darnell) is involved with every job. We use professional truck mounted equipment to perform steam cleaning of carpet and upholstery and offer a very flexible schedule (including weekends) to accommodate your schedule. Midwest Best Carpet Cleaning has been working with Angie's List members twelve years now and is an Angie's List Super Service Award winner consistently. We also donate a portion of profits to find a cure for Alzheimer's so choose us to help you with your carpet, upholstery or tile and grout cleaning needs and help us find a cure for Alzheimer's disease. Feel free to schedule online with us on our web-site at www.midwestcarpetcleaning.com or call 636-498-1515 to schedule.
Business highlights
43 years of trusted experience
Women Owned & Operated
Emergency Services Offered
Services we offer
Carpet steam cleaning, upholstery and tile and grout cleaning with the best truck mounted equipment, stain removal, carpet stretching and repairs. Free estimates since 1982.
Excellent! Answered my call immediately, set up a date for services to be preformed, was prompt, polite, and executed the job in a timely fashion. I would highly recommend Jim and his company for any and all of your carpet cleaning needs.
Description of Work: Carpet cleaning in three rooms and a set of stairs
Description of Work: ..............................................................................
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas L.
07/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
The only snag was that he asked to not move the sectional couch, because they go on foam blocks and it's hard to get a large couch up on one. But he did offer to try, which i appreciated.
Description of Work: Basic carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Holly C.
07/2017
5.0
carpet cleaners
+ -1 more
they did a good job, and were very efficient. they put the furniture up on little blocks to allow the carpet to fully dry
Description of Work: carpet cleaning in living room and main hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Angela H.
07/2017
5.0
carpet cleaners
+ -1 more
Technician was very professional and our carpets look great!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jr-Shin L.
07/2017
5.0
carpet cleaners
+ -1 more
They were very professional and did a great job.
Description of Work: Whole house carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Scott L.
07/2017
3.0
carpet cleaners
+ -1 more
I measured my entire carpeted area to be sure there would be no issues when they arrived. Total area was approx 1860 sq ft but included areas under furniture they would not move. Sent "Bob" an email with that info and received response that "normally this deal is restricted to 7 rooms max" which definitely wasn't what I bought and left me feeling a bit unsure of the transaction. I asked for a quote for an additional room since it was so close to max sq footage and I wasnt looking to milk them. Tech showed up within scheduled time and worked VERY quickly but was making a difference although there are some stains that were still visible. He did charge the additional 37.50 for what amounted to 100 sq ft of work and left without reviewing the job or explaining anything about the stains left behind. Overall, they cleaned the carpet and the original deal was a bargain until the extra charges. The lack of connection with us before leaving is a big problem and left us feeling pretty average about the experience overall. If you're proud of your work, you'll want to show it off. I think they advertise the deal because they need the business but dont necessarily expect to get a value.
Description of Work: Purchased a "whole house" carpet cleaning package advertised on Angie's List. Details were only that it was good for <1800 sq ft and included stairs and "light" furniture moving.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$220
Nancy F.
07/2017
1.0
upholstery cleaning
+ -1 more
Hired them to clean sofa & love seat. They did not extract all of the water, but left them very wet, and it was very noticeable where they had cleaned and where they had not. Sent pics to manager who agreed it was not done correctly. Owner came out next day to re-clean, but damage is done. Sofa & love seat have noticeable water marks that match the pictures I took when the 1st guy left. They may be fine for carpet cleaning, but I would not recommend them for furniture cleaning!
Description of Work: upholstered furniture cleaning
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
2.0
punctuality
4.0
$300
LLOYD S.
07/2017
5.0
carpet cleaners
+ -1 more
Very well. Arrived on time and carpeting was dry in about 9 hours which was time stated. Most cleaners understate time needed to dry.Very satisfied with the job.
Description of Work: whole house carpet cleaning with stairs. About 1650 sq ft
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Amir B.
06/2017
5.0
carpet cleaners
+ -1 more
very good, they came on time and did their job
Description of Work: Regular carpet cleaning services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Mike H.
06/2017
5.0
carpet cleaners
+ -1 more
Quick, but thorough. They did an excellent job.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen T.
06/2017
4.0
carpet cleaners, floor cleaning
+ 0 more
I was able to get an appointment right away.
Description of Work: I needed my carpet to be steamed cleaned and carpet deodorizer for the dog smell in our house.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Elizabeth K.
04/2017
5.0
carpet cleaners
+ -1 more
They were okay. They were to easy to make an appointment with.
Description of Work: They just cleaned my carpets one time.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amber D.
04/2017
5.0
carpet cleaners
+ -1 more
Very well done, carpets looked new again
Description of Work: Carpet cleaning including area rugs and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Terry H.
04/2017
5.0
carpet cleaners, ceramic tile
+ 0 more
Did an excellent job in a timely fashion.
Description of Work: Carpets and hard surface floors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
CAROL D.
04/2017
3.0
ceramic tile, floor cleaning
+ 0 more
They showed up and did what they could. Unfortunately, we could not really tell a difference between when they started and when they finished.
Description of Work: cleaning of floor tile grout for 2 bathrooms
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Rosanne T.
03/2017
3.0
carpet cleaners
+ -1 more
I would not use this company again and was fairly disatisfied. On top of everything, he charged me $25.00 extra above the coupon to do one stairway, even though the square footage was less.
Description of Work: So the gentleman was efficient and professional but definitely not thorough. I had paid for a deal that covered up to 1800 square feet. The amount of carpet that I asked him to clean was well below that limit ( between 1400 and 1500 sq. ft.) My husband and I made an effort to remove as much as we could from the spaces to be cleaned. Despite this, the employee went around furniture and things without getting into corners. Basicallyjust cleaning the walkway. Also, where there were darkened areas along the edge and around floor vents, he didn't even offer to put extra spot remover on any of it or even really talk to me about how to get this up. We were wanting to list our home and get a really good cleaning. This company did not deliver.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from Midwest Best Carpet Cleaning, LLC
Sorry you were not satisfied with the carpet cleaning. Unfortunately, the dark areas along the walls and edges of stairs generally don't come out with the steam cleaning process. It is more of a baseboard cleaning that we do not do. We do light furniture moving upon request and I believe we did move some furniture that seemed to make sense to move. We do not move heavy items like beds dressers, entertainment centers, hutches, ect. Lastly, the whole house coupon only covers one set of stairs so yes a second set of stairs is an extra charge and always go over the pricing before we start. Stairs are done with a hand tool so even though the sq. ft. may be under 1,800 a second set of stairs is an extra charge which is stated on the coupon. If you have a certain area your not happy with we could come back and do that area free of charge as that is our policy, however the black edges would not be something that will come out with steam cleaning.
Susan P.
03/2017
5.0
carpet cleaners, floor cleaning
+ 0 more
Excellent service. On time. Very thorough cleaning. No shadow stains have reappeared.
Description of Work: Carpet cleaning - pet stains
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Katie S.
03/2017
5.0
carpet cleaners
+ -1 more
Wonderfully well. Happy to use them again this year!
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy G.
03/2017
5.0
carpet cleaners
+ -1 more
Great. Very fast turn around and very good work. Would highly recommend
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Valerie G.
01/2017
5.0
carpet cleaners, upholstery cleaning
+ 0 more
great. did a wonderful job and the carpets are actually clean.
Description of Work: carpets and one sofa cleaned and scotch guarded
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Scott H.
12/2016
4.0
carpet cleaners
+ -1 more
Jim was prompt and made quick work of the house. Some spots in my carpet were pretty dirty and didn't come clean, but that's no fault of Jim's I think. They were pretty dirty. I would definitely hire him again. Considering the Angie's List coupon, you can't beat the price.
Description of Work: Full home carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
Elizabeth K.
12/2016
4.0
carpet cleaners
+ -1 more
The carpets were very clean.... they took a long time to dry and were very wet
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$125
bessie W.
11/2016
5.0
carpet cleaners
+ -1 more
Great service. I have used Midwest carpet cleaning with several sellers. I am a real estate agent. They always provide great service to my sellers.
Description of Work: From Detailed carpet cleaning to regular carpet cleaning with several clients.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Robert R.
11/2016
5.0
carpet cleaners
+ -1 more
It was fine. The person who came out was really friendly and got some stains out that I didn't think would come out.
Description of Work: Carpet cleaning throughout the whole house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Dryer Vent Cleaning
FAQ
Midwest Best Carpet Cleaning, LLC is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 6:00 PM
Midwest Best Carpet Cleaning, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Midwest Best Carpet Cleaning, LLC offers free project estimates.
No, Midwest Best Carpet Cleaning, LLC does not offer eco-friendly accreditations.
No, Midwest Best Carpet Cleaning, LLC does not offer a senior discount.
Yes, Midwest Best Carpet Cleaning, LLC offers emergency services.
Yes, Midwest Best Carpet Cleaning, LLC offers warranties.
Midwest Best Carpet Cleaning, LLC offers the following services: Carpet steam cleaning, upholstery and tile and grout cleaning with the best truck mounted equipment, stain removal, carpet stretching and repairs. Free estimates since 1982.