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Midwest Best Carpet Cleaning, LLC

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Midwest Best Carpet Cleaning is family owned and operated since 1982. The owner (Jim Darnell) is involved with every job. We use professional truck mounted equipment to perform steam cleaning of carpet and upholstery and offer a very flexible schedule (including weekends) to accommodate your schedule. Midwest Best Carpet Cleaning has been working with Angie's List members twelve years now and is an Angie's List Super Service Award winner consistently. We also donate a portion of profits to find a cure for Alzheimer's so choose us to help you with your carpet, upholstery or tile and grout cleaning needs and help us find a cure for Alzheimer's disease. Feel free to schedule online with us on our web-site at www.midwestcarpetcleaning.com or call 636-498-1515 to schedule.

Business highlights

42 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Carpet steam cleaning, upholstery and tile and grout cleaning with the best truck mounted equipment, stain removal, carpet stretching and repairs. Free estimates since 1982.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8395 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 395 reviews

Carol G.
08/2020
5.0
carpet cleaners
  + -1 more
Great. Very professional and efficient.
Description of Work: whole house rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Paul W.
04/2020
5.0
carpet cleaners
  + -1 more
Very responsive and accommodating. Will definitely use them again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Midwest Best Carpet Cleaning, LLC
Thanks, glad to help. Jim

Frank C S.
03/2020
5.0
carpet cleaners
  + -1 more
It went very well, they were very professional and the carpets looked amazing.
Description of Work: Second floor carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Sarah N.
03/2020
5.0
carpet cleaners
  + -1 more
He was professional, responsive and courteous. He did an amazing job and got all of our stains out of the carpets. I would use them again and refer them to friends.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Midwest Best Carpet Cleaning, LLC
Thanks. Glad we could help.

Frank C S.
03/2020
5.0
carpet cleaners
  + -1 more
They were Very professional, gave me an estimated time of how long it will take to complete. And my carpets look great!
Description of Work: Four bedrooms, hallway, stairs & area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$294

Response from Midwest Best Carpet Cleaning, LLC
Thanks [Member Name Removed]. Glad to help.

William H.
09/2019
5.0
carpet cleaners
  + -1 more
Very Professional, polite and prompt.
Description of Work: 3 rooms carpet, stairs and foyer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kiara B.
04/2019
5.0
carpet cleaners
  + -1 more
Rob (the technician) was friendly and very professional. He went above and beyond what was required, even removing stains that previous companies said could not be removed. The owner was very professional as well and responsive. My carpet looks amazing, much better than I expected. I am extremely pleased with my clean and I will certainly use them again.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Brian B.
02/2019
5.0
carpet cleaners
  + -1 more
Very professional and responsive. Definitely would use them again.
Description of Work: Carpet clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Midwest Best Carpet Cleaning, LLC
Thanks for the great review. If we can help you out again, please let us know.

Thaila M.
08/2018
5.0
carpet cleaners, ceramic tile
  + 0 more
Chris and Cody did an excellent job! Chris explained the process to me while Cody started setting up. Both men were friendly and professional. My carpets look like new and my bathroom tile is bright and shiny. I will be using them again.
Description of Work: Needed 3 rooms of carpet and bathroom tile floor cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Elizabeth A.
07/2018
5.0
carpet cleaners
  + -1 more
The tech was professional and did a beautiful job cleaning our carpets. We had very minimal staining but the ones we had were removed.We had the master bedroom, spare bedroom, hall, two sets of steps and a family room cleaned. Was told dry time was about 6-8 hours. I just left it until the next day to return things to normal. I would use Midwest again.
Description of Work: Steam Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$207

Jan S.
07/2018
5.0
upholstery cleaning
  + -1 more
Jim was very professional and knowledgeable. He was concerned about the treatment on one of the couches, but he did a small test area and it turned out great. I would definitely use them again. Reasonable prices, too.
Description of Work: Needed some furniture cleaned; two couches, love seat, two recliners and two living room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Abby A.
06/2018
5.0
carpet cleaners
  + -1 more
Showed up on time, professional, quick.
Description of Work: Carpets cleaned and stretched

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Jamey S.
05/2018
5.0
carpet cleaners
  + -1 more
Had 2 rooms cleaned that had really bad stains from prior owner and from a puppy. The gentlemen used some cleaning product and was able to really clean the stains out really well. One room looked like new, the other room was mostly free from stains except one spot that is probably a carpet replacer. Overall they did great work. Only comment was he didn't inform me until the end that he couldn't take credit card, luckily I just happened to have cash to pay him.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael J.
03/2018
5.0
carpet cleaners
  + -1 more
I have had other carpet cleaning companies clean my carpet over the years but this was my first experience with Midwest Carpet Cleaning. The young man who came did by far the best job we ever had on my carpets. He thoroughly applied cleaner over the rugs before cleaning and he took his time using the steam cleaner. Unlike some companies who are in and out as fast as they can this young man took his time and really gave the carpet a cleaning. I loved the work. The house actually smelled cleaner. I would highly recommend this company.
Description of Work: entire house carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Kate V.
01/2018
5.0
carpet cleaners
  + -1 more
Awesome! A pleasant experience all around. We called Jim yesterday and he was able to get us on the schedule for today. I can not say enough about how pleased I am with these results. Drew arrived promptly, was very polite, explained his work, and even took care to wipe up the floor in the foyer on his way out. He was able to remove stains that have been here since we moved in and our 10 year old carpet looks new again. He truly left our home spotless!
Description of Work: Carpets cleaned and scotch guarded - an office, bedroom, closet, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152.5

roy O.
12/2017
5.0
carpet cleaners
  + -1 more
fine. Was on time, very professional and did what they said they would.
Description of Work: 5 rooms in our house. Didn't remove stains but they said that took different process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Erin O.
12/2017
1.0
carpet cleaners
  + -1 more
I was extremely disappointed with the results. The primary reason for cleaning was to eliminate pet stains. I also paid extra for a deodorizer that was supposed to eliminate pet odors. The pet stains were only visible with a black light and there was absolutely no difference in the number of stains before and after the carpets were cleaned. In addition, the deodorizer was completely ineffective. My cat urinated in the same "problem area" within 2 weeks after having the carpet cleaned. Some of our carpet is white berber and it actually looked worse after the cleaning. Stains that hadn't been visible before were now very dark. They came back and spot cleaned but it didn't completely remove the new stains. I feel that my carpets look worse than before we had them cleaned. The one good thing I will say is that the owner was very responsive and professional. The person that came to the house was also very professional. However, I paid for clean carpets not good customer service.
Description of Work: I had all the carpet in the house cleaned - about 8 rooms.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$254

Response from Midwest Best Carpet Cleaning, LLC
We are sorry you did not have a good experience as most of our customers have a much better experience with our services. We do our best in every situation, and our procedure is to come back out at no charge to redo any area that is not to your satisfaction. I believe you had some stain areas that had gone into the pad from the pets going in the same area which can come back worse sometimes as the carpet dries. Normally the deodorizer does well with pet odors to neutralize them, we have no control over a pet urinating again on the carpet though.? If I had known you were still unhappy we would have come back again and made sure it was the very best we could have done given the circumstances.

Valerie G.
12/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Technician was polite and knowledgeable. Was very happy with the results.
Description of Work: Carpet and sofa cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Thomas L.
12/2017
5.0
carpet cleaners
  + -1 more
One is this field required, not to mention why 10 characters?
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angela M.
11/2017
5.0
carpet cleaners
  + -1 more
Great they got out all the tough stains and the whole house smelled and looked great!
Description of Work: I have a home I rent out and I needed the entire house carpets cleaned including several stains in a few rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Janet M.
11/2017
5.0
carpet cleaners
  + -1 more
Drew did an awesome job! He did a thorough job in three hours. Carpets look wonderful and some areas were pretty badly stained. Looked like new when he finished.
Description of Work: Cleaned carpeting in whole house--3 stories.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki K.
10/2017
5.0
carpet cleaners
  + -1 more
Great job! Carpeting all cleaned and smelled great!
Description of Work: Cleaning all carpeting in newly purchased house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann H.
10/2017
5.0
carpet cleaners
  + -1 more
Everything went perfect... I even added Scotchguard for only $20 for my high traffic area. What a deal :)...
Description of Work: All my carpets were cleaned, including my stairs. He moved the furniture and cleaned undered it. He did an excellent job. My carpet looks great!! I will hire Midwest Carpet Cleaning next time. I highly recommend this company!! :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

John W.
10/2017
4.0
carpet cleaners
  + -1 more
They didn't get the stains out. The price was okay. The guy is really nice and punctual, but some of the stins didn't come out.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$239

Response from Midwest Best Carpet Cleaning, LLC
So sorry all the stains didn't come out. Sometimes they are set in by other chemicals or being too old. We always do our best and usually have good results.

Dennis M.
09/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great, they were very thorough and very happy with results.
Description of Work: Clean carpets and some furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Midwest Best Carpet Cleaning, LLC
Thanks [Member Name Removed]. We look forward to working with you again. Jim - Midwest carpet Cleaning

Contact information

206 Flesher Dr, Ballwin, MO 63011

http://www.midwestcarpetcleaning.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Dryer Vent Cleaning

FAQ

Midwest Best Carpet Cleaning, LLC is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 6:00 PM

Midwest Best Carpet Cleaning, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Midwest Best Carpet Cleaning, LLC offers free project estimates.
No, Midwest Best Carpet Cleaning, LLC does not offer eco-friendly accreditations.
No, Midwest Best Carpet Cleaning, LLC does not offer a senior discount.
Yes, Midwest Best Carpet Cleaning, LLC offers emergency services.
Yes, Midwest Best Carpet Cleaning, LLC offers warranties.
Midwest Best Carpet Cleaning, LLC offers the following services: Carpet steam cleaning, upholstery and tile and grout cleaning with the best truck mounted equipment, stain removal, carpet stretching and repairs. Free estimates since 1982.

Contact information

206 Flesher Dr, Ballwin, MO 63011

http://www.midwestcarpetcleaning.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM