Extra Step Cleaning LLC

I thought I had already reviewed this company but I guess not! We were moving out of our condo and needing a cleaning. We initially thought just a normal vacuum/mopping and cleaning of the bathrooms were only needed BUT we decided the day before that we needed our fridge/ appliances cleaned too. Michele was very quick with replying to emails and even though they were on a time crunch between cleanings, she was able to have them do a deep cleaning! My husband went back to see how the condo looked for the walk-through and he was VERY impressed (and this was from a guy who does not impress easily!) Now that we are all settled in our new home, I am wanting them to clean here! I would recommend them to anyone who asks!

I was very happy with this company. We will use them again.

We just moved out of our condo into a house and wanted the condo cleaned. I purchased a coupon for the cleaning but then after moving out thought that maybe a move in/move out cleaning was more appropriate. I spoke with Michele and she was so nice- I know they have other appointments to get to and I inquired if it would be a possibility for them to do a little more extensive cleaning and I could pay the difference. She said they were a little crunched for time but they would do their best. My husband stopped by the condo to pick up the key and said they did an amazing job! He said the place looked great (and he is one to find any little thing wrong.) Not only did they clean more, she still charged me the coupon price. NOW that is great customer service!! I will definitely hire them to clean my new home!!

We contacted Extra Step Cleaning to try to get a good clean in before guests came for the holiday. They were booked up the week of the holiday, but were still able to fit us in the week prior, which was a great help to me. We weren't told of the arrival window until the day before, I think, but it all worked out okay. The team came in and did a great job, working quickly. The place looked great.

They were very professional, easy to work with and did a great job!

Michele & her team arrived 10 minutes early and started immediately. They were quick, efficient, detailed, and well priced. They clearly want to do a good job. They asked me to take a walk around the house to make sure they got everything. When I asked them to make sure they got a spot, they were on it immediately. I would definitely recommend them.

Great communication with Michelle. Four women showed up to clean my home. The said it would only take 45-1hr. My home is approx 3000 s.f . I came home my house clean but not up to par. It still had crumbs in the middle of my family room floor that a vacuum could have picked up easily. Dust was still covering a book self that had NOTHING on it! So clearly missed that. Marks on my fridge handle, etc.I don't even think they mopped the floor, instead a swiffer was used. ( I believe) I expect those easy things to be done. I would not use them again or recommend them.

They did an excellent job! It was nice coming home to a very clean house.

Extra Step really helped me! I was over-booked and had to get ready for two events at my home. I read the reviews and then called. Michele responded almost immediately and had a crew out in 48 hours to spruce the place up. It was such a relief and I will was appreciative of their competitive pricing. I will be using their services again.

Michele and her crew have been cleaning my house for over six months now. They do an excellent job and very professional. I have used other cleaning companies in the past for previous homes I've lived in, and I would rate Extra Step Cleaning at the top of my list. They do an excellent job, especially with the bathrooms and kitchen. The stainless appliances are shiny and streak-free when they finish, and the bathrooms are cleaner than a 5-star hotel on move-in. Michele is easy to work with, easy to contact for questions and special requests. I would highly recommend this company, especially if you want reliable and quality work.

I never used this company because they were in a different.

It was an okay job but it is something I wouldnt use again because they didnt sweep any thing.We had a baby on the way and we needed the house cleaned in preparation. The pricing is pretty high.

Excellent crew. Flexible timing. Efficient and detailed. Personable and considerate.

Michele and her employees have been cleaning my home about every 2 weeks for a couple of months. They do an excellent job and are very pleasant the whole time they are working. There are normally 5 ladies in the crew and each has a separate tasks to perform. When they get here they get right to work and work non-stop, which means they are in and out in the shortest amount of time possible. If you have things to do you won't be waiting half the day for them to finish. Michele is very flexible if you want something cleaned in a certain way, she will accommodate your eccentricities. Also, she is flexible with regard to scheduling. She will do her best to accommodate your schedule if you need her to clean on a day different from your normally scheduled day. It used to take me 3/4 of the day to clean my house, they do it in about an hour for a very reasonable price. You won't be disappointed with Extra Step Cleaning.

Michelle's cleaning staff do an excellent job

Because this was the first time I had professional cleaners come to my house, I was a bit apprehensive. However, within minutes of Michele's and her helper's arrival, all of my apprehension was gone! They were punctual, energetic, and very careful and respectful of my home. I was impressed with the thoroughness of the cleaning and no doubt will use Michele's services again.

They did an excellent job. The team came in and got right to work and completed the work in record time. They are hard workers and very professional. This is the first time I have used a cleaning service and will be using this company again.

I found Extra Step Cleaning on Angies List and have been using them for a year now. I highly recommend this company! Michele the owner is extremely professional, personable and accommodating. The crew that comes with her to the house are all very professional as well and take a lot of care in cleaning our home thoroughly. We used to use a different company prior to subscribing to Angies List and have found that the price point, quality of work, and professionalism of providers is far superior with Extra Step Cleaning.

Each time Extra Step Cleaning comes to my home, I know the day will go well. They are hard workers. Easy to talk to and have fun personalities. They are here and gone in about 30 minutes. My small house sparkles when they leave. My dogs even love them!

These girls are great. Have a 3 BR, 2 bath house that they're done with in 30 minutes or less. Usually 4 girls show up and really do a good job at a very attractive price. The floors were so clean, I needed sun glasses to block the shine! Michele Oswald, a mother of 6 and her team are great. Give them a try and see for yourselves!'

We expected a deep cleaning with cleaning of windows, doors tops and cleaning and dusting of furniture. They did some and they missed quite a bit. After they left cleaning, it was a tinge of unbearable smell existed in the home. The work looked, most like a routine vacuuming and cleaning of bathrooms which I would have paid around $100- $120. Some things were done only after we were asked to do. Our house area was 1900 Sq. ft (which was much less than 2500). We expected a real deep cleaning, instead we were provided a normal, routine cleaning.

Extra Step is great because they not only clean your home, but work around a grumpy dog and busy toddler. They are so efficient in what they do; what takes other cleaning companies a day, they can complete in an hour and a half. The house sparkles when they leave and the best part is since there are so many of them, they do it fast! Michelle's crew are all clean cut and professional. They are super friendly and trust worthy. I do not feel like I have to follow them around the house while holding a baby. I highly recommend Extra Step. I have used many companies and they are by far the best.

When the cleaner I had contacted cancelled at the last minute, I called a number of places looking for same day service. Fortunately I talked to Extra Step, who just happened to have a team in the area. They came quickly and were professional and organized. They did a great job and I am looking forward to using them again.

They were professional, courteous and friendly. They did everything we asked and more. We have used them before and will use them again.

When I went to check the house I was extremely disappointed: the blinds still had dust on them; the glass tops on the furniture were still dusty and had smudges/finger prints on them which a little WINDEX would have cured that but I guess since I did not say WINDEX the glass tops were not done; when questioned about the dust, one of the cleaners said to me "DUST FALLS" which I replied "NOT THE MINUTE AFTER YOU DUST"; the bathrooms were left with film on the shower walls; the doors and base boards in my opinion were not dusted but I guess that was another example of poor labor. Later a cleaner did the outside window sills, they were wiped down and done very well. This was the only time the ladies did their job correctly.