Extra Step Cleaning LLC

It was slightly more expensive then expected, but it's understandable considering the work done. There were 4 people cleaning. It isn't a problem. It just took us by surprise. They did clean the house better then any service we used in the past. It was impressive how clean our house was compared to what it was before.

They did a truly excellent job - and I was surprised at how quickly they worked. I've had other companies in before, and Extra Step Cleaning was fast at the same quality. I wasn't ready for them to clean one area of the house, so they volunteered to add the sunroom and the basement, which wasn't part of the original deal. "Extra Step" is an apt name for the company, because they definitely went above and beyond. OH - and they were super friendly and personable while continuing to work and be professional. They are high quality people who just love to work hard and do well. A+ in my book, and I will definitely be hiring again.

Did an excellent job. They sent four cleaning women so the job was done very quickly. Would hire again.

They are always on time and do a great job. Have been using them for 5 months and have always had excellent service.

Who knows,, he never called, never showed up.

Disappointed. The team did a decent job of cleaning overall but the service was subpar. This company does not work weekends and only offers services from 8-4pm. The limited hours made scheduling services a hassle. The team refused to clean windows despite such an exclusion not being listed in the terms of the cleaning package purchased. And the team didn’t do the best job dusting. Overall just plain disappointed.

I cannot say enough good things about this company. My house has undergone renovation and updates for 2 years. Now that it’s over, I needed a thorough deep clean. Extra Step exceeded my expectations. The team of 4 was friendly, professional and their attention to detail was excellent. If you’re looking for a regular or one time cleaning service, don’t call anyone else. Extra Step is the best.

Team of 4 rushed through in 45 minutes and covered the bases adequately.

Excellent. Michele was very responsive, helpful and flexible with scheduling. My house has never been dusted so well with baseboards and floors mopped! They cleaned a second lower-level kitchen without me even having to ask . . .

Great! Very pleased with their service. The cleaning women showed up right on time and did a great job. Will hire again.

Great! They showed up with four people working & my 2,200 sq ft home was clean within and hour. Reasonably priced & would hire them again!

The ladies at Extra Step were right on time and got right to work cleaning our 2 story house (w/basement). They were fast and efficient, paid attention to the little details, getting everything spic and span, so our extra work we had done for prepping and staging our house all matched up, with a sparkling, clean house! We were very pleased with the outcome and and I would definitely call them again!

Team arrived on time. They were so efficient with the cleaning and asked questions whenever they were in doubt. They were in and out within 30 min each time and my house was spotless!

I hired Extra Step Cleaning after some small renovations and before I moved into the home. It was very dusty and the bathroom had not been cleaned in over a year while I was doing the work. It was pretty bad. The girls were wonderful and extremely nice and accommodating. They made me feel better about what I had thrown them into. They worked extremely hard, never really talking to each other, but diligently working. They finished in about an hour with a crew. I never knew that many girls could fit into my small home and work so efficiently. I plan on using them again. I know I was not in their service area, but because I used to be- they still came. I hope they will continue to do so as I was extremely pleased.

The four cleaners arrived an hour late, and did not call to let me know they were running late. I had to call the owner who contacted them to find out they were running late. One cleaner rolled her eyes and was behaving in a way that was in my opinion very rude. They each had their own tasks to do so there was no flexibility. They spend 45 minutes total when I expected them to spend an hour. They were very rough with my Beam central vac, and just seemed in a hurry to leave. The kitchen was not well cleaned, didn't really move things on the counter, just wiped around. They asked me to give then a good rating then and there, which I didn't like at all.

The house looks beautiful! I was able to walk in to a beautifully cleaned home and am ready for my guests who will be arriving in a few days! We can confidently celebrate the Holidays in a clean home. They were able to fit me into their schedule at a time frame that I needed. Thank you so much! You really helped make my life easier with cleaning.

Four ladies showed up right on time. I went over a few things with them, each took an area, and they were done lickety split.

We have been with ESC for a year now and have been very pleased. We rarely speak to them (which is a good thing in my mind) and any time I need to alter a cleaning due to schedule, they are very accommodating. They always arrive on time and clean a four bedroom house within 30 mins with four people and do a very good job. Any time I leave a note about something to give attention to, it is always taken care of.

This group is very punctual and reliable and have been cleaning every 2 weeks for several months now!....They are also quite professional and pleasant.

Four people came together to clean my house. It was amazing to come home and have it SO CLEAN!!!! Great service and I am looking forward to having them come again!

Excellent! I have had the cleaning crew twice. It is a crew of 5, they come in and go to work immediately. Each member seems to have been assigned a specific job and they know right where to go. They are efficient and do a very good job. Because it is a large crew, they are done in a short period of time and I am free to go on with my day. All of the crew members are extremely nice and the owner, Michele, is very responsive to any special requests I have. My husband and I are very happy with the service. Bob and Barbara in Creve Coeur

They bring 5 or 6 people with them and it goes fine.

Wonderfully. I look forward to hiring them again.

The group was friendly, efficient and did a great job. I will definitely use them again!

The ladies at extra step are amazing! They came in and cleaned every inch of my place and my tub look like it was brand new. They took the job on short notice do to glitches with Angie's list website and bent over backwards to make sure they got me in before I had family arriving. Thank you to Michelle and all of the ladies at extra step!