Extra Step Cleaning LLC

House Cleaning

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

No contracts. No hassles. No charges for cancellations (within reason) or schedule changes (within reason). Most of all, No Worries! Also, ask us about our full GREEN cleaning capabilities! Please see our coupon on this page .

Business highlights

21 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

We are a residential and commercial cleaning company based in West St. Louis County that specializes in matching our expertise to your needs. We can accommodate nearly any special requests whether they are environmental, cultural, religious or just your personal preferences. We have full "Green Clean" capabilities and are dedicated to working with you to make sure you are completely happy. We also specialize in move-in and move-out cleans as well as "light"-construction clean-up .

Services we don't offer

We do not clean ornate chandeliers. Also, while we will spot-clean the inside of all the windows we can get to, we're not a window cleaning company. If you have pretty dirty windows, a dedicated professional window cleaning is recommended. Finally, we can’t pick up and move heavy furniture or construction equipment/debris to clean underneath or around. Please note: Garages are not considered part of the interior of your home and we do not clean them. Same goes for most outside porches.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.7241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
9%
3
5%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 201-225 of 241 reviews

Deborah D.
04/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Extra Step Cleaning LLC
Please let us know what we need to be doing better so we are able to give you "A" service

Jan D.
04/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: Michele and her team were quick to respond, very professional and did a great job. I'd hire them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Abbie R.
04/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned bathrooms and bedrooms. Not as detailed as I had hoped for the price but the house looked good overall. Thank you.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from Extra Step Cleaning LLC
I wish you would have asked for a detail clean instead of the "routine" clean. It would have been more what you wanted. The "deal" that you purchased through Angie's List is a basic clean.

John J.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a fantastic job cleaning the entire house! No stone left unturned; the bathrooms were spotless, even the light fixtures were dusted. I would definitely use them again!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marian A.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaning is generally well done; they are very reliable and trustworthy. I have been using them for over a year and intend to keep on doing so.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Bill A.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Erin C.
02/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Neil G.
02/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: cleaned house. did adequate job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

juanita B.
02/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: cleaned house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Extra Step Cleaning LLC
I am really sorry you did not feel that we did a better job. I think it was hard to get to a lot of your things and we tried the best we could given the circumstances of your home and it's limitations. Unfortunately, the "deals" are not deep cleaning and we are unable to move furniture, doggie pads, and all the boxes you had. I feel that we were very accommodating to your requests and did whatever we were able to do.

Allyson F.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5

Sandra S.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Like a white tornado, the crew of 5 swept in and out in 30 minutes, leaving a spotless house in their wake!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Charles M.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Quick and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Eliana M.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Really good house cleaning service, friendly approach and fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Fiona H.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Michelle responded promptly to my request and worked to find a time that fit into both of our schedules. Her team came over and had my house sparkling in an hour. great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine T.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: I used them before and had them come back out to do more housecleaning. I’ve set up a monthly visit with them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Josh B.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$90

Jian C.
09/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

J S.
09/2015
5.0
house cleaning
  + -1 more
N/A
Description of Work: Not used

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Donna B.
09/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$110

Fred G.
08/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Brian K.
08/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

NELSON H.
05/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Marla D.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Michelle's crew is always on time and is extremely efficient. Because they bring 4 people to clean my house it's finished quickly allowing me to get on with my day

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

SANDRA F.
04/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned 2 floors of our home before we had company visiting for a family wedding. We were very pleased with the service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
04/2015
4.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5

Contact information

14764 MANCHESTER RD, Ballwin, MO 63011

http://www.extrastepcleaning.com

Service hours

Monday:
8:00 AM - 3:00 PM
Tuesday:
8:00 AM - 3:00 PM
Wednesday:
8:00 AM - 3:00 PM
Thursday:
8:00 AM - 3:00 PM
Friday:
8:00 AM - 3:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Extra Step Cleaning LLC is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 3:00 PM

Tuesday: 8:00 AM - 3:00 PM

Wednesday: 8:00 AM - 3:00 PM

Thursday: 8:00 AM - 3:00 PM

Friday: 8:00 AM - 3:00 PM

Extra Step Cleaning LLC accepts the following forms of payment: Check,PayPal
Yes, Extra Step Cleaning LLC offers free project estimates.
Yes, Extra Step Cleaning LLC offers eco-friendly accreditations.
Yes, Extra Step Cleaning LLC offers a 10% senior discount.
No, Extra Step Cleaning LLC does not offer emergency services.
Yes, Extra Step Cleaning LLC offers warranties.
Extra Step Cleaning LLC offers the following services: We are a residential and commercial cleaning company based in West St. Louis County that specializes in matching our expertise to your needs. We can accommodate nearly any special requests whether they are environmental, cultural, religious or just your personal preferences. We have full "Green Clean" capabilities and are dedicated to working with you to make sure you are completely happy. We also specialize in move-in and move-out cleans as well as "light"-construction clean-up .
We do not clean ornate chandeliers. Also, while we will spot-clean the inside of all the windows we can get to, we're not a window cleaning company. If you have pretty dirty windows, a dedicated professional window cleaning is recommended. Finally, we can’t pick up and move heavy furniture or construction equipment/debris to clean underneath or around. Please note: Garages are not considered part of the interior of your home and we do not clean them. Same goes for most outside porches.

Contact information

14764 MANCHESTER RD, Ballwin, MO 63011

http://www.extrastepcleaning.com

Service hours

Monday:
8:00 AM - 3:00 PM
Tuesday:
8:00 AM - 3:00 PM
Wednesday:
8:00 AM - 3:00 PM
Thursday:
8:00 AM - 3:00 PM
Friday:
8:00 AM - 3:00 PM