This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Business highlights
21 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Accepted payment methods
Photos of past projects
Reviews
4.7241 Reviews
Filter reviews by category
Showing 176-200 of 241 reviewsRichard H.
10/2024
house cleaning
+ -1 moreCan't remember.
Description of Work: House cleaning
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Mark W.
10/2023
house cleaning
+ -1 moreFast, friendly and efficient.
Description of Work: Biweekly house cleaning
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Yes, I recommend this pro
Jay R.
01/2018
house cleaning
+ -1 moreFine everyone was on time
Description of Work: house cleaning
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Yes, I recommend this pro
Larry M.
10/2017
house cleaning
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
$120
james F.
09/2017
carpet cleaners, house cleaning
+ 0 moregreat , quick
Description of Work: house cleaning
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Yes, I recommend this pro
Tamara H.
09/2017
house cleaning
+ -1 moreExcellent. Did a wonderful job!
Description of Work: housecleaning
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Sarah R.
07/2017
house cleaning
+ -1 moreThey've come out three times.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$130
Andre F.
09/2016
house cleaning
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Catherine T.
09/2016
house cleaning
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Cristyn C.
09/2016
house cleaning
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Diane H.
06/2016
house cleaning
+ -1 moreunknown
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$75
Response from Extra Step Cleaning LLC
Joyce P.
04/2016
house cleaning
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
TJ W.
04/2016
house cleaning
+ -1 moreunknown
Description of Work: It is so nice coming home to a clean house! They are efficient and thorough. They have followed our requests with our dog while they are there, they have listened to our needs and adjusted things accordingly. We are very pleased.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$85
DEBBIE M.
02/2008
house cleaning
+ -1 moreMichelle and 2 other women arrived on time with all of their cleaning equipment and went right to work. The dusted, mopped and vacuumed everything in site. They didn't stop and talk, unless it was related to the work they were doing. They vacuumed the staircase and the rest of the house. All 3 bathrooms were cleaned until they sparkled. The kitchen areas were also cleaned until they shined. I have 2 small dogs, and the women were not upset by the dogs being in the way.
Description of Work: I have a 4 bedroom house with an apartment in the basement (for my mother). Total of 2 kitchen areas and 3 bathrooms. Michelle returned my phone call quickly and came over the next day to give me an estimate. She told me that the first cleaning was an hourly rate. The house was very messy and had not be vacuumed in months.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$160
Tricia S.
11/2007
house cleaning
+ -1 moreThey did an excellent job. With Thanksgiving coming on my cleaning day, they fit me in elsewhere so I didn't have to miss a cleaning! They are personal, reliable and flexible.
Description of Work: They cleaned my home which includes 4 bedrooms, 3.5 baths, living room, dining room, kitchen and bonus room.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$120
AMY W.
11/2007
house cleaning
+ -1 moreThey are courteous and professional. Michelle is a pleasure to work with and she and her team clean well. I am very satisfied thus far!
Description of Work: Michelle and her crew clean my home in Clayton every 2 weeks.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$120
TAMARA L.
09/2007
house cleaning
+ -1 moreMichelle visited to give a no obligation estimate. We set up an initial cleaning. They were efficient and very friendly. This company has been cleaning my house for the past three months. I would highly recommend them.
Description of Work: General cleaning every two weeks.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$75
Response from Extra Step Cleaning LLC
HARESH B.
09/2007
house cleaning
+ -1 moreThe owner is the person who comes to my home, bringing two helpers with her. She is very accommodating to my requests, like if I suggest a product I would prefer her to use. Since I like to be home when they come, we schedule the next date when they are done for about two weeks out.
Description of Work: Extra Step comes about every two weeks to clean my three bedroom, three bathroom 2000 square foot home.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$105
Response from Extra Step Cleaning LLC
CARMELA S.
09/2007
house cleaning
+ -1 moreI actually was not pleased with the quality of her work. You could almost not tell that she had been cleaning. There were areas that had not been dusted or picked up. She was a great person when she initially did the walk through with me. I gave her three chances after I talked to her about the problems and they never got corrected, so I had to let her go.
Description of Work: I hired them to clean my 4 bedroom, 2.5 bathroom home. I also have a living room, dinning room and kitchen that they cleaned. They did the entire vacuuming, dusting, sweeping, etc. The lady they sent out cleaned the house for 1 hour and 30 minutes.
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$105
Response from Extra Step Cleaning LLC
Joy M.
09/2007
house cleaning
+ -1 moreMichele and her crew are a pleasure to have in our home. They are friendly and efficient. They arrive when they say they will, calling beforehand if anything unusual is going on. Michele also happily changed her schedule when I needed a different time slot. Earlier in the year we were paying more money to one of the large cleaning firms with a different crew every time. We're much happier now that we get our house cleaned by Extra Step Cleaning.
Description of Work: Extra Step Cleaning cleans my house every two weeks, 3 bathrooms, 2 bedrooms (one used as an office).
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$75
Response from Extra Step Cleaning LLC
Jan B.
09/2007
house cleaning
+ -1 moreOverall their work has been great. Each time they come, I see my house starting to look better and better. I have been pleased with their efficiency in the time they are here and would recommend them.
Description of Work: Michele and MaryAnne perform basic house cleaning every other week. They are here an agreed upon amount of time with a set cost. If I wish to have them clean in more detail a given area, they are more than willing to accommodate me and perform which cleaning tasks I may request. They are very punctual and a pleasure to have in my home.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$105
Response from Extra Step Cleaning LLC
TINA L.
08/2007
house cleaning
+ -1 moreThey came to our home on time and preformed all of the services we had discussed in an excellent manner.
Description of Work: Clean entire house bedrooms bathrooms, etc.
| Rating Category | Rating out of 5 |
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| value | |
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Yes, I recommend this pro
$75
Response from Extra Step Cleaning LLC
KATHERINE S.
07/2007
house cleaning
+ -1 moreThey did a great job, would hire again.
Description of Work: Thorough cleaning of house after move out and construction, to get the house ready to sell.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$175
JULIE G.
02/2007
house cleaning
+ -1 moreGreat! Michele and Marianne did a fantastic job on our house. They were very friendly, worked efficiently and even offered advice on what to use on certain areas of our home. We will definitely hire them again!
Description of Work: Thorough cleaning of specific areas of our home.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$75
SUSAN M.
12/2006
house cleaning
+ -1 moreMichelle and her assistant were there on time, worked efficiently, and did a nice job. Both were very pleasant to work with. Overall, I would give the company an A.
Description of Work: Requested a thorough cleaning of a house just purchased, including baseboard cleaning, overhead fans, walls, floors, etc.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$120
Contact information
14764 MANCHESTER RD, Ballwin, MO 63011
http://www.extrastepcleaning.comService hours
Monday:
8:00 AM - 3:00 PMTuesday:
8:00 AM - 3:00 PMWednesday:
8:00 AM - 3:00 PMThursday:
8:00 AM - 3:00 PMFriday:
8:00 AM - 3:00 PMDeals
Licensing
Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning
FAQ
Extra Step Cleaning LLC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 3:00 PM
Tuesday: 8:00 AM - 3:00 PM
Wednesday: 8:00 AM - 3:00 PM
Thursday: 8:00 AM - 3:00 PM
Friday: 8:00 AM - 3:00 PM
Extra Step Cleaning LLC accepts the following forms of payment: Check,PayPal
Yes, Extra Step Cleaning LLC offers free project estimates.
Yes, Extra Step Cleaning LLC offers eco-friendly accreditations.
Yes, Extra Step Cleaning LLC offers a 10% senior discount.
No, Extra Step Cleaning LLC does not offer emergency services.
Yes, Extra Step Cleaning LLC offers warranties.
Extra Step Cleaning LLC offers the following services: We are a residential and commercial cleaning company based in West St. Louis County that specializes in matching our expertise to your needs. We can accommodate nearly any special requests whether they are environmental, cultural, religious or just your personal preferences. We have full "Green Clean" capabilities and are dedicated to working with you to make sure you are completely happy. We also specialize in move-in and move-out cleans as well as "light"-construction clean-up .
We do not clean ornate chandeliers.
Also, while we will spot-clean the inside of all the windows we can get to, we're not a window cleaning company. If you have pretty dirty windows, a dedicated professional window cleaning is recommended.
Finally, we can’t pick up and move heavy furniture or construction equipment/debris to clean underneath or around.
Please note: Garages are not considered part of the interior of your home and we do not clean them. Same goes for most outside porches.
Contact information
14764 MANCHESTER RD, Ballwin, MO 63011
http://www.extrastepcleaning.comService hours
Monday:
8:00 AM - 3:00 PMTuesday:
8:00 AM - 3:00 PMWednesday:
8:00 AM - 3:00 PMThursday:
8:00 AM - 3:00 PMFriday:
8:00 AM - 3:00 PM