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Roger Vadnais Plumbing & Pump Service Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

At Roger Vadnais Plumbing, Heating and Air Conditioning, we have been family-owned and operated for more than 100 years. Four generations of knowledgeable, friendly technicians have served the twin cities metro area, making us one of the trusted names in plumbing, heating and air conditioning around. Our friendly technicians are knowledgeable about their craft and can answer any questions you may have when you call us at 651-429-3303 Additional contact name - Jason, Carolyn Cooley. Additional DBAs - Roger Vadnais Plumbing, Roger Vadnais Plumbing Heating & Air Conditioning Inc.

Business highlights

107 years of trusted experience

Services we offer

Water heaters, furnace, air conditioning repair & replacement, duct cleaning, sink & faucet repair & sump pumps.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.785 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
9%
3
6%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-85 of 85 reviews

RAY D.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
He did clean it, but warned that the configuration lends itself to problems so I will have to have this done again.
Description of Work: Cleaned floor drain pipe which has kitchen and laundry tub feeding it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

wendelyn G.
02/2014
5.0
plumbing
  + -1 more
Great! All I had to do was pick out the toilet and Roger Vadnais staff did the rest!
Description of Work: I went to the reccommended warehouse to select a toilet. Warehouse notified Vadnais and they picked it up and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Peter G.
01/2014
5.0
plumbing
  + -1 more
Tom was on time and did an excellent job!
Description of Work: Repaired a diifficult to find upstairs leak and an bad drain in a bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

janet R.
11/2013
5.0
wells
  + -1 more
They were knowledgeable and responsive. They came out the same day, as this problem can ruin a pump. They drained the tank and reset the pump. I have used this plumber and well service for 14 years. I have never been dissatisfied.
Description of Work: Our well pump was turning on and off continually when we used water. Roger came out immediately and drained the tank and reset the pump. He also gave us options for replacing our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

DONNA L.
11/2013
5.0
drain cleaning
  + -1 more
They did a good job. Were friendly and courteous and offered some tips to keep the drain lint-free. The only thing...I saw on their site that they had a senior discount offer, but I forgot to ask for it and they didn't mention it.
Description of Work: Checked all drains. Ended up cleaning out drain connected to laundry tubs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karma F.
09/2013
5.0
drain cleaning, plumbing
  + 0 more
I called on Thursday afternoon and they responded immediately. They arrived at our house within half an hour of when I called. The person who came was professional got right to work and solved the problem. I would definitely hire them again. Thanks so much!
Description of Work: Snaked the toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Adrian K.
09/2013
5.0
plumbing
  + -1 more
Responded immediately when I had problems with my old heater and guests arriving in several days. Did a great job.
Description of Work: Installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Mike G.
07/2013
5.0
plumbing
  + -1 more
Roger fixed the clogged drain in 15 minutes with this giant electric roto rooter! It now drains completely when a hose with full force is shooting down the drain :-) only $150. Well worth it :-) Great service, great work and a really nice guy too!
Description of Work: Fixed clogged basement drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joni W.
06/2013
5.0
plumbing
  + -1 more
I like them and I got no problem with them. I am happy with their service.
Description of Work: I used Roger Vadnais Plumbing for plumbing service. They put a water filter in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Beverly H.
05/2013
5.0
plumbing
  + -1 more
They answer their phone promptly and they either get the answer for you quickly and/or make a timely appointment for you. They can always come the same day or the next unless they need to order the toilet, etc. I have used their services four times. They are very prompt and leave a very clean work area.
Description of Work: They installed a new toilet and seat in a main bathroom and new a new shut off valve. Also put new "insides" in the kitchen sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$537

Linda E.
04/2013
5.0
plumbing, wells
  + 0 more
I was extremely pleased with this Company from the initial contact with them until Jason left. They were prompt, efficient, friendly, and provided me with a much better sump pump than the one I had. I had checked with a few other plumbers, and while they could not give me definite price, they seemed to charge more for their pumps. As far as I am concerned, I have now found a new plumber. I haven't had the best of luck with plumbers in the past but I think I will stick with this company. I'm very satisfied.
Description of Work: I called Roger Vadnais Plumbing and Pump yesterday afternoon when I thought my sump pump was starting to go. They were very pleasant. Jason got to my house first thing this morning and exactly when I was told he would be here. He was very pleasant and professional and replaced the pump leaving no mess for me to clean up. He also checked the area around the drainage pipe outside to make sure there were no additional problems there

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Bill H.
11/2012
5.0
plumbing
  + -1 more
I made an appoinment early in the week. They showed up on time. Did the work promptly in 1 1/2 hours. Mess cleaned-up.
Description of Work: Removed and Replaced Frost Proof Sillcock. (with Custom length pipe)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Beverly H.
10/2012
5.0
plumbing
  + -1 more
Excellent phone response and they called back with an estimate immediately. They helped me decide on the type of toilet and seat over the phone. They gave me many choices. They were here in two business days; they were prompt and cleaned up the work area very well. I am very happy with the work. I have used them before and will again.
Description of Work: Installed new toilet in 1/2 bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Nancy W.
10/2012
5.0
plumbing
  + -1 more
When I called someone actually answered the phone and it wasn't a mechanical voice it was a person, love it. After asking some questions about price I spoke with a technician and was able to get a better idea what I was dealing with. I called on a Monday and was told they could have someone out on Wednesday. Wednesday morning we got a call with a estimate of the time the guy would arrive and what the name would be. We were told 2pm and he was here at 2:10pm and it was Tom. He was very professional and went to work immediately. We mentioned that we had a problem with the turn off knobs for the water inside the house also. Very hard to turn on and off and the bolt connected would then leak inside the house. He showed us a new turn off which also had a little screw that dropped down and after shutting off the water making sure to have a bucket underneath remove screw and any excess water left in the lines will drain so not to have a problem with those pipes freezing. He was very helpful, he didn't waste any time and was done within the 2 hours. He also cleaned up after himself. We would definitely use them again.
Description of Work: Called to get a estimate on replacing the water spigots on both front and back of house. First we called another company that had a deal listed and then called Rogers. The price for the deal was double the price of Rogers. Rogers price was 250.00 for 2 hours of work. The parts price depended on what spigots we could use. I also liked that they were bonded and insured. Only other plus would have been a 5 percent discount for seniors. Every little bit helps when your on a fixed budget and can't do the work yourself. To Roger,or whoever actually owns the company, please think about considering the senior discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Valerie F.
10/2012
4.0
plumbing, wells
  + 0 more
They showed up when they said they would. I used them before Angie's List so I felt that somewhat they are reliable. We still are not sure if something is correct. We called them and they assured us that it was but I am not one hundred percent certain.
Description of Work: I used Roger Vadnais Plumbing & Pump Service Inc a couple of months ago. They checked on the pumps and gasket and installed a valve to turn the washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Mary A.
08/2012
5.0
plumbing, wells
  + 0 more
We have used Roger Vadnais Plumbing and Pump ever since moving into our home 23 years ago, which included one year putting in a new well. We have always been exceptionally happy with the quality, efficiency, and cost of their work. We cannot recommend them highly enough.
Description of Work: Repaired a leaky pipe in our basement family room. The leak was behind a wall so it was not obvious where exactly the leak was located, but Tom quickly found and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Sandi L.
06/2012
5.0
septic tank
  + -1 more
They have been referred to us by a friend. The price is okay, quality is good, and they are punctual. I would use them again in the future.
Description of Work: Roger Vadnais Plumbing & Pump Service Inc., replaced our septic pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Merlin N.
05/2012
5.0
plumbing
  + -1 more
It was the first time I used them. They came out on a holiday and helped me out. I will use them again in the future.
Description of Work: I used Roger Vadnais Plumbing & Pump Service when my main line plugged up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$265

ROSALIE V.
04/2012
1.0
plumbing
  + -1 more
My daughter and son in law needed the piping for a sink moved just 4' over on the same wall. Jason came in a timely manner and spent 2 hours at the end of the day and came back 2 hours the next morning. 4 hours to install minimal copper piping and vent is allot of time for a professional. Connection to a sink or shut off valves were NOT installed, so this was a very basic and simple job. They billed the job for over $1000 dollars! They claimed it took 8 hours... The shocker is that they had used their service before and have known Roger for years! What a disappointment.
Description of Work: Moved pipes for a sink just 4' = $1000...

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$1,000

Mary R.
04/2012
5.0
plumbing
  + -1 more
I used both Angie's List directory and the Better Business Bureau directory to find Vadnais Plumbing. I chose a company closer to home in the hopes of getting faster service. It turned out to be faster than I expected: Tom called and was on my doorstep within 45 minutes. I couldn't have asked for a more polite or competent service person.
Description of Work: Repaired a leak in my bathroom. I thought the toilet was leaking from the base. Tom realized it was coming from under the nearby sink and pooling on the floor. He diagnosed, fixed and cleaned up within 1/2 hour. Gotta love that!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Bruce A.
08/2011
5.0
drain cleaning
  + -1 more
They have always given me great service. They are very neat and nice. I have been very pleased.
Description of Work: We have used him many times. The last time that he came he fixed a faucet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean K.
03/2011
5.0
plumbing, water heater repair
  + 0 more
I went very well. I would use them again.
Description of Work: This plumber came to the house to estimate the work, procured the materials, and conducted the work in a fast, neat and professioanl manner. They have a friendly and professional work ethic. They installed a new hot water heater and repositioned the venting, replaced bathroom faucet cartridges and installed a Hot-water insinkerator and water filter. This is the second time I have used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,652

Rowland G.
12/2010
5.0
plumbing
  + -1 more
We recently bought a small home that was a foreclosure. All the appliances were removed and discarded by the bank. So not only did we have to buy all new appliances but we had no idea of the actual conditions of the existing drains. This was particularly important because someone removed/stole all the existing copper lines in the home. The bank had these replaced with new plastic ones so the drains were never really looked at. The plumber had shoe covers on his boots without being asked-- a sign of courteousness often overlooked by craftsmen. Here in Minnesota this is a custom due to the mud and snow we have in winter. He did a great job and worked closely with us. We had him install: 1) New refridgerator ice maker 2) gas stove 3) dish washer And also unclog the laundry drain We couldn't be more pleased...very nice!!
Description of Work: We had a lot of things for the plumber to do in our (new to us) home: Install refridgerator Ice Maker Install gas stove Install new dishwasher Unclog laundry drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Vern E.
09/2010
5.0
plumbing
  + -1 more
They are very responsive and they have very good workmanship.
Description of Work: I had them replace fixtures in a couple of bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kathleen C.
01/2010
5.0
plumbing, water softeners
  + 0 more
They’ve been our plumber for almost 15 years now. I think they are excellent. They are very pleasant, professional and responsive, and someone always answers the phone when you call. If you leave a message with the secretary, you get a call back the very same day. I would rate them highly.
Description of Work: We used Roger Vadnais Plumbing to install an all new water softening system with iron removal system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Contact information

4771 Bald Eagle Ave, White Bear Lake, MN 55110

www.rogervadnais.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Septic Systems,
Water Filtration and Softening,
Bathtub Restoration,
Air Duct Cleaning,
Heating and Air Conditioning

FAQ

Roger Vadnais Plumbing & Pump Service Inc is currently rated 4.7 overall out of 5.
Roger Vadnais Plumbing & Pump Service Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Roger Vadnais Plumbing & Pump Service Inc does not offer free project estimates.
No, Roger Vadnais Plumbing & Pump Service Inc does not offer eco-friendly accreditations.
No, Roger Vadnais Plumbing & Pump Service Inc does not offer a senior discount.
No, Roger Vadnais Plumbing & Pump Service Inc does not offer emergency services.
No, Roger Vadnais Plumbing & Pump Service Inc does not offer warranties.
Roger Vadnais Plumbing & Pump Service Inc offers the following services: Water heaters, furnace, air conditioning repair & replacement, duct cleaning, sink & faucet repair & sump pumps.

Contact information

4771 Bald Eagle Ave, White Bear Lake, MN 55110

www.rogervadnais.com