Get matched with top glass block pros in Victoria, MN

"This was to be a 6 - 8 week project. We started on September 15th. We expected it to be done mid to late November. It is not complete as of January 18th. We have sheet rock dust everywhere, on all walls, floors cabinets, etc. We have walls that need to be repainted, trim to be done, carpet to lay, plumbing to complete, some cabinet work to finish and Custom Bi-fold doors to make for the oversized framing of the openings, and closet shelves to install. I am leaving things off the list I am sure but you get the picture. Our main contact, Lance, has not contacted us in 3 weeks. Our project sits. My thinking is that he is walking away from it as his last communication with us was to have a worker pick up a check from us in December for our carpet and flooring overage. He didn’t buy carpet is our guess as we have not gotten a install date, we were promised a schedule on December 27th. The team that was used for framing did not have enough experience. Almost all walls are not square or plumb. All Door openings were framed too tall and wide, including the Bi-fold Closet Doors. This team was also used to sheetrock. When I pointed out to Lance the many issues with their work he shrugged it off as not being too bad. Too few screws in the field and too many in other places. All outlet, light switch and register vents were cut larger than the cover plates. Requiring after the fact repair work. A pro sheetrocker would have flipped his lid. The taping and mudding was done by this team as well. They used way too much mud, ineffective use of tape and mud made for much much more sanding. They didn’t bother isolating the basement so we had weeks and weeks of sheetrock dust on our main and 2nd floor and that is with the furnace OFF whenever the team was here. The ceiling is passable save for a few areas that have noticeable valleys that are 4 plus feet long. Not all of the sanding is done yet but the walls are painted and have been patched in numerous locations and repainted, so the paint do not match up now. I can go on of course and I am not trying to bash. I am being honest about our experience. We have no idea when the end is and we feel that they have abandoned us for greener pastures. That’s what the lack of communication leads us to believe at least."

"My experience with Handyman Connection was terrible. I will never utilize them again and caution others that are considering them. I had a exterior painting project that was quoted in May 2024 and the project was not completed until late September due to the poor work and damages that were caused to my gutter system that I found after they were “finished”. No workers came and informed me of the damages. So when the worker’s came to me to come and take a look at their work I found half my house was painted in a different color than the other half! Eight sections of my gutter system were damaged and needed to be replaced and my brown garage door was now a shade of purple! To top things 25% of the surfaces that were to be painted and included in the original quote was never painted! I was also not informed of this by the workers and found this out when I questioned them. I spoke to Management about my concerns and there was no rush to remedy the situation and no consideration to reducing the quoted price at all. They also left paint on a number of my windows and door frames and when you have bronze frames and beige paint splattered on them it is very obvious to the eye but no effort to remove those spill/drips. I could go on with the issues that I had but I will end by using a very popular saying “Caveat Emptor” or Let the Buyer Beware! They have some good reviews but I certainly do not have anything good to say about the service and the outcome I had with them. I will say the workers themselves were very nice but that’s as much as I can say nice about my experience."