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Handyman Connection of Eden Prairie
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
With over 20 years of experience in providing top quality home improvement and repair services, and backed by satisfaction our competitors can't match, isn't it time to give us a call? Whether you have small or large projects for the interior or exterior, we offer the quality you expect and the customer care you desire to make your home repair and improvement project dreams a reality today. Skip the stress of unlicensed or inexperienced contractors with the trusted quality of Handyman Connection. We offer both residential and commercial handyman repairs, call us today - One Call. One Connection.®
Business highlights
32 years of experience
Services we offer
Basement Remodel, Bathroom Remodel, Deck Repair, Electrical, Fence Repair, Handyman, Home Remodeling, Kitchen Remodel, Painting, Plumbing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4418 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 12% | ||
| 6% | ||
| 4% | ||
| 6% |
Showing 1-25 of 418 reviews
Jack S.
Oct 2024
My experience with Handyman Connection was terrible. I will never utilize them again and caution others that are considering them. I had a exterior painting project that was quoted in May 2024 and the project was not completed until late September due to the poor work and damages that were caused to my gutter system that I found after they were “finished”. No workers came and informed me of the damages. So when the worker’s came to me to come and take a look at their work I found half my house was painted in a different color than the other half! Eight sections of my gutter system were damaged and needed to be replaced and my brown garage door was now a shade of purple! To top things 25% of the surfaces that were to be painted and included in the original quote was never painted! I was also not informed of this by the workers and found this out when I questioned them. I spoke to Management about my concerns and there was no rush to remedy the situation and no consideration to reducing the quoted price at all. They also left paint on a number of my windows and door frames and when you have bronze frames and beige paint splattered on them it is very obvious to the eye but no effort to remove those spill/drips. I could go on with the issues that I had but I will end by using a very popular saying “Caveat Emptor” or Let the Buyer Beware! They have some good reviews but I certainly do not have anything good to say about the service and the outcome I had with them. I will say the workers themselves were very nice but that’s as much as I can say nice about my experience.
Response from Handyman Connection of Eden Prairie
"We're incredibly sorry you had this experience, [Member Name Removed]. Because we always stand behind our services, our team was committed to correcting the error with your paint color as well as the damage done to your gutters. We understand your frustration that this wasn't completed sooner; however, the specialty gutter guards took 6 weeks to arrive and we had them installed as soon as we had them in hand. We apologize that your project wasn't completed right the first time, and we assure you that we've addressed your feedback with our team. We're glad we could return and complete the work for you, and we appreciate your honest feedback about the process. Nate, Owner of Handyman Connection"
Mary W.
Sep 2024
This company is the absolute worst in every category. They ruined my patio roof, then delayed payment on legal judgement so I couldn't hire it fixed before winter. They lied and attempted to belittle me in front of my renters and in court. The photos are of their finished work.
Gary J.
Jun 2024
Did what was requested within budget
Xinmin D.
Jun 2024
Replace man door of my garage
Response from Handyman Connection of Eden Prairie
"We're glad we could assist with the replacement of your garage door, [Member Name Removed]. Thanks again for choosing Handyman Connection for your home improvement needs, we look forward to serving you again in the future! Nate, Owner of Handyman Connection"
Lauren F.
Jun 2024
They were initially prompt to come out and give a quote. It then was a night mare when scheduling. The issue was that they would not contact us and we had to chase them down. They were supposed to come one day but never showed up which was inconvenient since we had to board our dog for the day. The painting job was nice overall and they were efficient. After the project was complete they inundated me with phones, emails, texts all in 1 day to pay the bill. I had received an invoice only 1 hour earlier. If they would have put this much energy into the scheduling piece I would give them a better review.
Bill C.
Feb 2024
Well run company
Juan H.
Sep 2023
Make sure you review the quote contract carefully prior to signing since Handyman Connection has incompetent employees. They have advisors that do not accurately quote the required work needed even though you have clearly pointed to them the work that needed to be done and they have taken pictures. Do not believe them when they verbally tell you all work will be done that same day no matter if they have to look for parts. They then will try to come up with a higher quote estimate after you have already signed. Having their Project Manager Ethan Pankratz threatening to put a collection/lien on your property for disputing their mistake. I would highly NOT recommend them for any home improvement needs. You are paying on the higher end for lack of communication and poor customer service. Asegúrese de revisar el contrato de cotización cuidadosamente antes de firmar ya que Handyman Connection tiene empleados incompetentes. Tienen asesores que no cotizan con precisión el trabajo requerido necesario a pesar de que usted les ha señalado claramente el trabajo que hay que hacer y han tomado fotos. No les crea cuando verbalmente le dicen que todo el trabajo se hará ese mismo día sin importar si tienen que buscar piezas. Luego tratarán de llegar a una estimación de cotización más alta después de que usted ya ha firmado. Tener su Gerente de Proyecto Ethan Pankratz amenazando con poner una colección / embargo preventivo sobre su propiedad para disputar su error. Yo NO los recomiendo para cualquier necesidad de mejoras en el hogar. Usted está pagando en el extremo superior de la falta de comunicación y mal servicio al cliente.
Response from Handyman Connection of Eden Prairie
"We apologize that you weren't pleased with our service, Juan. We understand there was some outstanding work to resolve your project that needed to be rescheduled, and when we spoke about this it was apparent that we weren’t on the same page about the scope of the work. We were glad to speak with you and review the discrepancy in the scope of work you requested, and we informed you that there would be additional charges if he wanted to move forward with the changes you made to complete the work. Because we understood your frustration and wanted to help, we discussed a reduction in price for you, and we believed that this option was one that would work. We're sorry to learn that you do not want to move forward with our team, and we do appreciate that you shared your candid feedback. If there is anything we can do to help, please don't hesitate to give us a call. Nate, Owner of Handyman Connection"
Robert B.
Apr 2023
In January 2023 we contacted Handyman Connection of Eden Prairie (HCEP) to provide a quotation on refurbishing our entryway including drywall repair and painting. A quotation was provided and we asked for, and received a list of references with phone numbers. We spoke to all references and one particular handyman stood out as the best person for the job. We contacted the company and invited that person over to see and discuss the project. We agreed to sign the proposal and make the required down payment IF our chosen person would commit to doing the work. He agreed and we moved forward on the project. We requested that the project be scheduled 3 months hence and the company agreed. As the scheduled start became imminent, we were informed that our chosen person would NOT be available to perform the work. This was 4 days prior to the scheduled start date. We requested that the project be canceled and were told that there would be a 5% cancelation fee subtracted from our refund. We objected to the cancelation fee based on the fact that the company did NOT provide our chosen handyman as agreed and breached the contract but the cancelation fee was subtracted from our refund. We certainly would NOT recommend Handyman Connection of Eden Prairie for any more handyman work for the following reasons: -Bait and Switch on the handyman provided -No communication on switching the handyman until 4 days prior to the start of the project -Very difficult to communicate with by phone, slow callback response -Charging a 5% cancellation fee after breaching the contract by the bait and switch of the handyman -Inflated contract fee (HCEP quoted us $5714 for the project and we had it done by a different company for $2280)
Response from Handyman Connection of Eden Prairie
"[Member Name Removed], we appreciate your feedback, however, we believe that you may be mistaken. While we had a tentative start timeline of mid to late April, a true start date was never established. While confirming the project date with you and your wife at the end of March, we advised that your chosen craftsperson was not available on the date that you requested. However, we provided the option of changing the date in order to align the craftsperson’s availability or to have another one of our skilled craftspeople and project managers complete your project on your desired date. We advised that your chosen craftsperson’s availability would have likely fallen within the tentative window of mid to late April that we had originally discussed. You requested to deliberate your choice over the weekend and were advised that there was a 5% cancellation fee if you did, in fact, choose to cancel. Although we provided you with many options, including having your chosen handyman complete the project on a different date, you chose to cancel the project altogether. We understand your frustration and we attempted to work within your parameters and accommodate your requests. Unfortunately, throughout our interactions, we were met with aggression and received extreme phone calls from your wife. Please understand that is our priority to provide our customers with top-notch service, however, it is also a priority to provide a safe and professional work environment for our employees. We apologize for your experience, however, this seems to be a situation in which our company simply was not the right fit for your needs. We wish you the best in all of your future endeavors. Thank you. Nate, Owner of Handyman Connection"
Kathryn S.
Dec 2022
It's very difficult to communicate with them , no responses received. The work was done beautifully and exceptionally it's just the communication.
Response from Handyman Connection of Eden Prairie
"[Member Name Removed], we're so sorry our communication lapsed with you. As we mentioned over the phone, our leadership team was out sick with Covid, and, unfortunately, we had to press pause on a few things. We're thrilled we were able to speak with you directly about this and make things right with you. Thank you for sharing your experience, and we hope you will update your review. Thank you! Nate, Owner of Handyman Connection"
Max H.
Nov 2022
It went great! My biggest issue with hiring someone was timing and sticking to a schedule. I’ve had projects in the past that dragged on and I was probably a little more needy than most people with keeping me updated and hitting targets. I’m very pleased with how they planned and executed. I wish I had found them sooner as I would have avoided some past headaches. I’ll surely be recommending them to others.
Caleb B.
Nov 2022
Amazing. The team helped me so much. I would hire them again
Mike B.
Nov 2022
Very fast and efficient. Easy to work with. Super satisfied with the outcome.
Matt P.
Nov 2022
Nate from Handyman Connection of Eden Prairie was incredibly refreshing to work with. He was very professional, reliable, fair, and efficient in communicating from the start of the job to the end. The quality of work and attention to detail was outstanding, something that is very hard to find these days unfortunately. I am already under contract for him to build our deck and help finish the basement next year. 10 out of 10!
Response from Handyman Connection of Eden Prairie
"Thank you, [Member Name Removed], for your fantastic review! I couldn't be prouder of the work we're accomplishing in your home. It's my pleasure to offer you efficient, reliable, and fair communication and service during your home repair and maintenance projects. I'm delighted that you're satisfied with the work I've completed thus far and I look forward to our future projects together! Nate, Owner of Handyman Connection"
Takuya D.
Nov 2022
They did a great job with communicating and getting the things done around the house that I've pushed off. I'd recommend them for any services.
Response from Handyman Connection of Eden Prairie
"Thank you for your recommendation, [Member Name Removed]! We're glad that our communication was valuable to you, and that we were able to help you with your home maintenance projects. Nate, Owner of Handyman Connection"
Sam B.
Nov 2022
Fantastic customer service and extremely professional. Couldn’t be happier with our new deck and cabinets! Handyman Connections went above and beyond to fulfill our needs!
Response from Handyman Connection of Eden Prairie
"[Member Name Removed], thank you for your excellent rating! We're glad we were able to go above and beyond during your deck and cabinet remodel. It's our pleasure to provide you with great and professional customer service. Nate, Owner of Handyman Connection"
Courtney R.
Nov 2022
The team at Handyman Connection of Eden Prairie is a professional group. They were punctual to our first meeting and laid out a plan within our budget and time constraints. Would totally rehire them for other work in our new home.
Response from Handyman Connection of Eden Prairie
"[Member Name Removed], thank you for your kind review! Our goal is your complete satisfaction, so we're glad we were able to provide you with a plan of action that suited your needs. We look forward to working together on more home repair projects in the future! Nate, Owner of Handyman Connection"
Jeff T.
Nov 2022
Great! From start to finish they made the whole process efficient and effortless on my end. We had our master bathroom remodeled and the whole handyman team was fantastic to work with! Anyone looking to take the effort out of a big remodeling job I would highly recommend Nate, Kyle and the entire team!
Response from Handyman Connection of Eden Prairie
"[Member Name Removed], thank you for your recommendation! Your home is where your heart is, and we're glad we could handle your bathroom remodel. We're delighted we could provide you with excellent craftsmanship, and that we were able to make the process effortless for you. Nate, Owner of Handyman Connection"
Gloria J.
Nov 2022
Easy to schedule and fast estimate!
Response from Handyman Connection of Eden Prairie
"Thank you for your perfect rating, [Member Name Removed]! We're glad our quick scheduling was of value to you. Handyman Connection is your go-to source to get the job done right. Nate, Owner of Handyman Connection"
Dan S.
Nov 2022
In an age where most contractors “get to you when they can” handyman connection was the exact opposite. From estimate to final walk through I felt like our job was a top priority. A refreshing experience. Would definitely recommend!
Response from Handyman Connection of Eden Prairie
"[Member Name Removed], we appreciate your recommendation! We're happy to provide you with timely service and to make sure you feel like a priority. Thank you for trusting our handymen! Nate, Owner of Handyman Connection"
Danny M.
Nov 2022
Very professional and high quality work. Would highly recommend!
Response from Handyman Connection of Eden Prairie
"[Member Name Removed], thank you for your recommendation! We're pleased that you found our craftsmanship to be of high quality. We strive for nothing less! Nate, Owner of Handyman Connection"
Amanda B.
Nov 2022
Handyman Connection did such a great job on my bathroom remodel that I decided to use them for my kitchen as well. Great communication and fair price, would definitely use them again!
Response from Handyman Connection of Eden Prairie
"[Member Name Removed], we appreciate your kind review! We're delighted that you decided to use our services a second time, and that we completed your kitchen remodel to your satisfaction. It's wonderful that our communication was valuable to you, as well. We look forward to helping you with many more future home repair and remodel projects. Nate, Owner of Handyman Connection"
Cyrus L.
Nov 2022
Best in class. The entire process from the initial phone call until the project end was seamless, on time, and professionally done! Thanks again!
Response from Handyman Connection of Eden Prairie
"Thank you, [Member Name Removed], for your perfect rating! We're glad that this entire process was seamless for you. Our goal is your complete satisfaction and we're happy we were able to provide that for you! Nate, Owner of Handyman Connection"
Andrew W.
Aug 2022
It did not. Handyman Connection Lied from beginning to end. The quote stated including materials, but they they asked us to buy the materials before they started the work. When questioned they said that me expecting the word including to mean including was semantics on my part and refused to acknowledge my complaint. Took weeks to get my money back and they kept a 5% cut for the materials that they purchased form my job which, in their mind, were not included and I needed to buy them
Janeen S.
Apr 2022
First of all, we were very dissatisfied because they rescheduled 4 times and actually "no showed" with the 4th appointment with no communication or contact information on a Saturday. Secondly, we depended on them to be the experts in recommending the type of wood needed to secure a banister handrail to the wood sleeve they made. The wood acted and looked like veneer and popped open on the corners when the railing was attached. they said we signed off on the type of wood used and were liable for the end result. It was a very poor recommendation on their part. On top of that, they cash our deposit check 4 weeks before any of the work was done.
K O.
Dec 2021
I had not been keeping up with maintenance on our house and was getting ready to sell it. I didn't have the time or expertise to do the job right. Handyman Connection did everything we asked them to do, and in more than one case did more than we asked them to do for less than they estimated. They were trustworthy, authentic, understanding, and highly skilled. I would hire them again in a second!
Licensing
State Contractor License Requirements
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FAQ
Handyman Connection of Eden Prairie is currently rated 4.4 overall out of 5.
Handyman Connection of Eden Prairie accepts the following forms of payment: CreditCard
Yes, Handyman Connection of Eden Prairie offers free project estimates.
No, Handyman Connection of Eden Prairie does not offer eco-friendly accreditations.
No, Handyman Connection of Eden Prairie does not offer a senior discount.
No, Handyman Connection of Eden Prairie does not offer emergency services.
No, Handyman Connection of Eden Prairie does not offer warranties.