Sela Roofing & Remodeling

They did a great job!

Went very well.

Excellent!!

Fast and efficient crew.

Great job I would use them again

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The service was wonderful.

Better than expected b

unknown

very satisfied

Sela did an excellent job

Exactly according to plan.

He never went up on the roof.

unknown

unknown

REPRESENTATIVES WERE EXTREMELY DIFFICULT TO DEAL WITH. THE COMPANY DID NOT PICK UP DEBRIS IN THE YARD AFTER THE PROJECT WAS COMPLETED. ROOF STILL HAS A LEAK. I WOULD ABSOLUTELY NOT RECOMMEND THIS COMPANY TO ANYONE.

DIDNT FOLLOW UP AT ALL. TOTALLY IGNORED ME AND GAVE ME THE RUN AROUND. WOULD NEVER RETURN MY CALLS. SUBPAR SERVICE AT BEST.

MANY PROBLEMS THAT DONT FIT INTO GRADING CATEGORIES. WORK CREW WAS EXCELLENT BUT THEIR MANAGER LEFT A LOT TO BE DESIRED IN TERMS OF GIVING THE CREW DIRECTION. THEY NEEDED TO COMPLETE THE JOB THAT WE AGREED ON IN OUR CONTRACT. FOR SUCH A REPUTABLE COMPANY, I WAS DISAPPOINTED.

MULTIPLE DISCONNECTS IN SELA, AND POOR COMMUNICATION WITH ME AS CUSTOMER. SALESMAN PROMISED JOB START 3 DAYS AFTER CONTRACT SIGNED,LENGTH OF JOB--3 DAYS. NO FURTHER CONTACT OR RESPONSE TO ME UNTIL A LIST CALLED THEM 2 1/2 MONTHS LATER. AFTER AL CALLED, MAIN ROOF COMPLETED IN 5 DAYS,BUT FLAT PORCH ROOFS NOT FINISHED. I CALLED AGAIN TO ASK THAT JOB BE FINISHED-IT LATER WAS. FOREMAN SAID THAT STUCCO ON DORMER WAS BROKEN DURING INSTALL. ROOFING CREW BROKE MY SONS SNOWMAN -THREW AWAY HAT ON SNOWMANS HEAD, BUT DID DIG HAT OUT OF DUMPSTER AT MY REQUEST. BEFORE PAYING, I ASKED THAT WE SUBTRACT AMOUNT OF STUCCO REPAIR FROM JOB COST. SELA THEN DENIED ANY STUCCO DAMAGE, CAME TO COLLECT A CHECK FOR JOB, &LIED TO MY HUSBAND THAT SELA AND I HAD SETTLED STUCCO ISSUE AND ASKED FOR PAYMENT IN FULL, WHICH HE DID. CLEANUP OF JOB-POOR. EMPTY CIGARETTE PACKS, ROOF MATERIAL, STAPLES, NAILS, ETC. LEFT AROUND HOUSE. I RECD NO SETTLEMENT FROM SELA FOR STUCCO, AND HAD NO TIME TO PURSUE IT.

VERY POOR COMMUNICATION BETWEEN SALES REP, FIELD SUPERVISOR AND STAFF. PROMISED US A SITE SUPERVISOR/INSPECTOR ONSITE--WE NEVER SAW ONE! WERE LOUSY ABOUT SHOWING UP ON TIME. IN THE PROCESS OF REMOVING THE ROOF, THEY WRECKED SOME SIDING AND LEFT IT FOR US TO FIND AND REQUEST REPAIR; WHICH THEY DID POORLY. THE GUTTER ON THE FRONT OF THE HOUSE TO THIS DAY STILL DOES NOT DRAIN PROPERLY. WE HAD THEM OUT TWICE TO FIX THAT ALONG WITH ANOTHER IMPROPERLY INSTALLED SECTION AND THEY NEVER DID GET IT RIGHT. WE GOT TIRED OF DEALING WITH THEM AND JUST LET IT GO. SHODDY WORKMANSHIP. WE EVEN SPOKE WITH ONE OF THE OWNERS DIRECTLY AND STILL NEVER GOT OUR PROBLEMS RESOLVED TO OUR SATISFACTION.

THEY WERE THE MOST EXPENSIVE, BUT THE MOST THOROUGH.

THEY PROMISED TO COME THE DAY AFTER I CALLED. THEY DID NOT CALL OR SHOW. THEY CAME THE NEXT DAY WITH 5 MEN WHO WORKED 2.5 HOURS AND DID A GOOD JOB. THE WORKERS TOLD US THAT SELA CONTRACTS OUT TO OTHER SNOW REMOVAL COMPANIES WHEN BUSY. WE WERE TOLD THAT THE CHARGES WOULD BE $90 PER HR PER WORKER WIITH A 2 WORKER MINIMUM AND A MINIMUM CHARGE OF $200.

INITIALLY CALLED THEM IN DECEMBER. CALLED THEM 15-20 TIMES BEFORE THEY CAME OUT IN FEBRUARY. ONLY USED THEM BECAUSE THEY HAD DONE OTHER WORK ON HOME. DAY AFTER THE REPAIR MEMBER GOT A PHONE CALL DEMANDING IMMEDIATE PAYMENT. MEMBER CALLED COMPANY AND REQUESTED A BILL. RECEIVED A CALL FROM DALE AT SELA SAYING HE WAS COMING TO PICK UP THEIR CHECK--VERY THREATENING. MEMBER STILL HADNT RECEIVED A BILL. WAS TOLD TO LOOK AT THE BID, THAT WAS THE PRICE.

VERY WELL DONE AND THEY HANDLED THE JOB QUICKLY AND CLEARLY KNEW WHAT THEY WERE DOING

TOLD US THAT WE NEEDED MANY UNNECESSARY REPAIRS, SO, WE DIDNT USE THEM. WE FELT THEY WERE DISHONEST.