Jack Pixley Sweeps Inc

Steve was very friendly and professional. He didn't leave a speck of mess from the job. He offered advice and helpful tips. I was very happy and satisfied with the work.

They were very knowledgeable and did a very good job without creating any mess. They were able to determine why our chimney was smoking so much (negative air pressure) and told me how I could correct the problem.

I thought they did great work but they were a little high. Pretty professional. I was impressed with Jack Pixley.

I thought they were professional, efficient, and we have no complaints. I am happy with them.

I have no complaints about their timeliness, courtesy of customer service. They did good work, followed up well to explain all that they did. I am very satisfied and would recommend them to anyone needing a chimney sweep.

As aways, Jack Pixley Sweeps answers each call with friendliness and promptness. they arranged for the following weekday, according to my schedule a time to come do sweep and inspect my fireplace and chimney. Randy arrived promptly, and was very courteous and helpful. He answered my questions, inspected the chimney and fireplace and cleaned it all nicely. I always call on them to do this and will continue to use their services and recommend them to my friends.

It was great. As a female, who was home with a toddler and husband at work, I had no qualms about letting the two gentlemen in, that came. I was never concerned for my safety or my home. They were kind and courteous and incredibly knowledgeable! We would absolutely, without a doubt have them back out again!

He has been excellent every time. He is very clean and goes out of his way to do even more than we asked him to do.

Good continuity in the service provided. I feel like he really knew my chimney.

They found cracks in the rest of the tiles and gaps in some of the joints. The sweep showed up on-time and on short notice. The sweep cleaned up completely and there was no evidence that he had been there, besides a cleaned chimney. The video camera gave us great views of cracks and gaps and the sweep was able to take computer images of the problems. He left a disk with the images of the problems for our records. Overall, the work was excellent, efficient, and courteous. We would use them again.

The estimator came out, looked it over, and said we'd get an estimate in the mail in several days. No estimate came. Upon calling them they told me, "Your chimney is too tall, we are not going to give you a bid on the project." However, they did bill me. I wrote back saying that I wasn't going to pay because I never received an estimate. They billed me again. I paid it, figuring I didn't want the hassle with a potential lien against the property. This was a rip-off.

I received a quote over the phone for an inspection and cleaning. The person answering the phone was very knowledgeable about the process and asked detailed questions to make sure she was giving me an accurate quote. Their price were higher than another Angie's List company which also had very good reviews so we went with the other contractor.

Arrived promptly at the early part of given 3 hour window. Carpet and large surrounding area was covered before work started. We have a 'heat form' type fireplace, and I learned quite a bit about it's operation from the inspector/sweeper. I was very pleased with the cleaning and the care taken to ensure than the living room remained clean. Will definitely hire them next year.

They are real professional and show up right on time. They of course don't get any soot in your home. They are very honest, and for three years running, I have not had to have the full cleaning. It costs $89 for them to come to the door, and $100 for a full cleaning.

Very professional, very knowledgeable. I wouldn't hesitate recommending them to anyone.

Appointment was 11-2, and he didn't show up until 2:30, and we had to call to find out he was going to be late. Other than that he did a good job with the cleaning and inspection. And, explained in full detail everything we needed to know, as well as answered any and all questions that we had.

Excellent. I have used Jack Pixley Sweeps for years. The owner is focused on quality. They offer a discount to get your chimney cleaned in the summer. I am very pleased with them.

They did excellent work, enough said!

All of the employees that I dealt with were very friendly, knowledgeable and polite. They were very thorough in setting up the appointment and explaining the service and cost. The technician did a wonderful job. He was knowledgeable, polite, on time, and thorough. He went over and above what we had hoped, and we were very pleased. I would definitely work with this company again!

THE PRICE THEY QUOTED WAS FOR A HALF HOUR WORK AND THEY WERE HERE FOR AROUND 2 HOURS AND DID NOT CHARGE ANY MORE THAN THE ORIGINAL ESTIMATE. THE TWO TECHNICIANS THEY SENT OUT WERE VERY CAPABLE AND FRIENDLY (AND ON TIME). I HAD SOME RELATED QUESTIONS AND WHEN I CALLED, SPOKE DIRECTLY WITH JACK PIXLEY AND HE WAS VERY HELPFUL WITH MY QUESTIONS.

I called on 11/7/05 to schedule appointment to repair a chimilator. Appointment was set for 11/30/05 because Pixley was very busy. They confirmed the appointment for the 30th on 11/29/05. On 11/30, Pixley cancelled apt for that day. The appointment was then set for 12/30. I then received a message that the appointment was set for 12/23. I called on 11/22 to determine if the appointment was the 23d or the 30th. I was told they could not do the service either day because it was too late in the season and it could be unsafe. I have since had the work safely repaired in the same season by a different company.

THEY DO A THOROUGH CLEANING. I HAVE THEM COME OUT EVERY YEAR. I HAD CRACKS AND THEY TOLD ME HOW TO FIX THEM WITHOUT HAVING TO HIRE A PROFESSIONAL.

WORKER ARRIVED ON TIME AND WAS VERY EFFICIENT. HE CLEANED UP AFTER SWEEPING DOWNSTAIRS CHIMNEY. HE GAVE US ESTIMATES ON REMOVAL OF WOOD STOVE UPSTAIRS AND INSPECTED IT. HE STATED IT SHOULD NOT BE USED UNTIL IT WAS UPDATED. WE ARE WAITING TO DO THIS AS IT WILL BE EXPENSIVE. OVERALL, WE WERE VERY HAPPY WITH THE SERVICE - ALTHOUGH THE CHIMNEY CAPS SEEMED VERY EXPENSIVE.

APPT WAS SCHEDULED QUICKLY AND EFFICIENTLY. RANDY ARRIVED ON TIME, REMOVED HIS SHOES AND DID A GREAT JOB. HE ALSO EXPLAINED WHAT TYPE OF WOOD TO BURN, HOW TO MAINTAIN, ETC.

WE DIDN'T NEED ACTUAL CLEANING. JUST EVALUATION.