Jack Pixley Sweeps Inc

Super nice guys, really efficient and knowledgable. Honestly told us what needs to be addressed now and what can wait. Plus, they loved my dogs and left our living room spotless. Office folks are great too, very responsive. I'll hire them again for sure next year!

very professional and thorough explanation of whole process, No mess!

Service was exceptional and they were very clean and knowledgeable. Would recommend them highly.

Great. Tech did a really good job explaining what was happening.

Every encounter was professional. The installers were empowered to make a lot of necessary decisions and get the job done. Very professional.

Great communication. Very neat and clean - used drop cloth and took shoes off and explained everything done.

Jack Pixley Sweeps came to clean our chimney which they did. The technician also recommended a couple things to make our fireplace safer. I was sent a quote within the day for the repairs, but no sales pitch or pressure. Just honest recommendations from an expert. I really appreciate that.

Great! Caleb cleaned the stove, took the stove pipe apart and took it outside to clean it. He replaced a cracked brick in the stove. He discovered the stove pipe cap was missing. He inspected the flue and the outside assembly. He took before and after pictures of everything. He showed me his findings through every step of the process. Within an hour after he left he sent me an estimate for the replacement cost of the stove pipe cap. He was thorough, professional, friendly, and fast. I was so impressed!

They were thorough and left no mess.

Great. Friendly,professional, answered questions and explained well.

Very responsive to questions and concerns; everyone from the initial office staff contact to the final inspection was professional and timely. Excellent work and would highly recommend.

My sweep, Adam, was on time (I would give 5 stars just for that in this day and age). He installed the cover and did a brief inspection of the bricks. He was quick, efficient, and polite. I had a great experience. I have ben using Jack Pixley for many years. I wouldn't go anywhere else.

The work was done competently and professionally. The technician answered my questions and instilled confidence that he knew his trade well. He carefully addressed the special nature of our need for service.

Went great! Caleb was on time, professional, should me an additional issue (flu was full of debris from not having a cap). Debris was removed and area he worked in in the house was clean when he left. Installed the cap and was on his way in under an hour. I would highly recommend.

Great job, extremely thorough. The serviceman also showed us our chimney on the video camera used to inspect the chimney. He also took the time to educate us on how to maintain and prevent future problems. Excellent!

Jack Pixley has been cleaning our fireplace for 20+ years. They have earned the ratings! We have a lot of confidence in their work. One year they pointed out broken tiles that should be replaced. We bought the tiles. They replaced the ones needing to be replaced. No extra charge.

I called Monday, and got an appointment for Tuesday afternoon. Randy came out and put my chimney cap back on the chimney. It had come loose and blew off after 3 days of high winds.

The tech did a great job — even included before and after pictures. He took the time to explain things to Me and make recommendations for service going forward. Great value too! I would definitely hire them again!

Very prompt, polite, and professional. Technician explained what he was going to do, and then told me what he did. Significant difference in operation of and appearance of fireplace. Would definitely use them again.

It went very well. He called about 20 minutes before he arrived at our home to let us know his ETA. He was very good to work with. He removed his shoes whenever he entered the house. He covered the carpet in front of our fireplace before he began to work. He cleaned the chimney and placed a fan at the top of the chimney to avoid unnecessary debris from coming into the house. He showed us a video of our cleaned chimney. He cleaned up well when he was finished.

Excellent. Great communication before during and after the service. Very professional and helpful.

The team educated me on my fireplace as I moved into a home where I have never had a real fire place before. It was super helpful to know how to properly use my fireplace and how to do so safely. Would recommend to a friend and would use again

Excellent work. Very informative. Prompt and professional. Thank you!

real good, it was just a bad wire connection

They got here at the scheduled time, did his work and helped me understand what he was and wasn’t seeing. Had the estimate before he backed down the driveway. No signs of chimney fire, which another provider had said we likely had. Big relief. Also a tip for prior cleaning next year.