Jack Pixley Sweeps Inc

We got 5 estimates from different well know companies. Jack Pixley was the only company that told us it would be unsafe to use fireplace and that we needed to have it knocked down and rebuilt. The two men seemed as if they were trying to scare us when every other company told us our chimney was still safe and functional. Also, they gave us the highest estimate. After speaking with another neighbor down the street we found out they got the same story from the company. Another reason for not using this company was the time it took them to get back to is with estimate. It seemed excessively long. Needless to say we went with a different company.

Absolutely incredible experience. Randy came out, was warm and professional, efficient with his and our time and made sure our chimney was in great working order before he left. It is amazing what a good working, wood burning fire place can do for the enjoyment and moral in the home. Because of the work and advice Randy gave we were able to enjoy our fireplace all winter long with no issues at all! Great service!!!!

Excellent service by Dave from Jack Pixley

I've been using Jack Pixley Sweeps for 18 years. Their techs are well trained, efficient, courteous and neat. I highly recommend their services!!

We are very pleased with Jack Pixley Sweeps. We were given this referral by the former owners of our home and have continued inspection services with this company given how satisfied we've been. Based on our initial inspection a few years ago, we have someone from Jack PIxley out every two years to check on our wood burning fireplace and chimney. They are always punctual, professional, friendly and thorough. I also appreciate that no one ever seems to be trying to upsell us on anything. TIP: I usually call to make my appointment for February or March when they run their annual discount.

I have used Jack Pixley Sweeps for years. They are always very professional and friendly - and they were again this time. They bring their own dropcloth so nothing gets dirty - and nothing is disturbed. They are punctual - and easy to deal with. Appointments are easy to make. Prices are reasonable. The sweep that came out this time noticed that the stones in the stove were broken and replaced them (at additional cost) - but I appreciated being notified of the issue.

The person providing service was excellent!

He did a very good job. He was efficient and thorough. He showed up when he was supposed to and I would definitely use him again.

The servicer was professional and friendly. He took the time to explain to me what he was doing and answered all questions that I had. The work was done cleanly and efficiently. He provided detailed information that helped me feel informed and confident in the work he was doing. It was clear to me that he was extremely well-trained and experienced in chimney services.

I was very impressed with my interaction with Jack Pixley Sweeps. The initial phone call to the office was very professional and the gal who answered my call was very informative. Dave came out to do the work. The exterior of my chimney is very deteriorated. He inspected the interior with a camera. He noted a couple of very minor cracks. He indicated that it would be safe to use, but I would want to have it inspected yearly to monitor the situation. Additionally, he installed a chimney cap.

Nick, Debbie, and Dave were an absolute pleasure to work with. They resolved an issue for me in the most expedient and professional manner that I would have expected. I am going to use Jack Pixley again to clean and inspect my fireplace. I recommend requesting the technician Dave if you have your fireplace cleaned and inspected.

The company representative stated that "at this time" they charge for home estimates. I'm at the Carver/Hennepin border and I cannot be certain if that played into their decision, but thought others might want to know when checking out this service provider. The rep was pleasant on the phone. Please note that this only reflects the inquiry for estimate, not work done.

He was meticulous and very thorough, explaining what looked good and what didn't to us. He informed us of our options and the consequences/outcomes of each option. We had not used our fireplace for 15 years and have some damage that we were unaware of. We were pleased with Dave's work and set up an appointment to repair the problems discovered during his inspection.

It went great. The provider was very punctual and courteous. He carefully cleaned everything, and give me helpful information. I was very happy with everything, and would call them again.

Chimney cleaning was routine, but the camera inspection found cracks in the chimney. He thoroughly discussed our options and followed up with e-mails.

Some hurdles with the city of Saint Louis Park but they overcame them and got it done, very satisfied.

We needed a break in the weather to get on the roof, they kept track of me and called me during this warm window. Very professional. Results documented (including photos) for my records. Very satisfied with the whole experience.

It was outstanding. They were professional, friendly, thorough and clean. Just an all around outstanding job.

I chose Jack Pixley Chimney Sweep to perform the above listed services after price checking with several other recommended chimney sweep companies. The Jack Pixley Company was slightly more expensive than the other companies contacted, but I felt comfortable hiring them as I had in a previous year experienced good service from them. The chimney sweep,Steve, appeared very thorough and professional in his job performance. He was very patient, knowledgeable and informative in regards to answering several questions I asked concerning both my wood stove and other brick fireplace. He did some very minor adjustments at no extra cost. He also arrived at the time designated and completely cleaned his work area upon finishing this job. Based upon my experience with this company, I would recommend it for chimney servicing.

The old one was inoperable because you couldn't replace the chimney. The quality is beautiful. We have worked with them in the past when we had a wood-burning fireplace. They are very reliable and did a great job. They even stand behind all of their work and recommend we have a professional clean it once a year to prevent creating any issues. They're really in touch people and provide great service. They even call you when they're on their way.

They were professional. They did complete wok and did not leave a mess.

Tried to make us think we needed more work than was needed. Had it checked by others that showed it was not needed.

The company was not willing to offer us the services we wanted on our chimney. They insisted on us needing to buy extra services. We went with a different company.

We were very pleased with the completed job. The company was able to work this project in as we were about to have reroofing done because of hail damage. We appreciated this. The mason and his crew were very personable, finished the work in a timely manner and did a great job of cleaning up. We would highly recommend them.

Homeowner beware. They told me my chimney was unsafe and needed to be destroyed. They said I had had a fire, but I did not. They did not do a good job. I paid $250 to have the chimney cleaned, but it was not cleaned properly. The owner was supposed to call me and he never did. Update: Yes, the company did call and refunded half of my money because the technician did not properly clean the Kodiak stove. Ash/creosote residue was left on top of the baffle and no attempt was made to clean the cap. Immediately following the technician's visit, I called a masonry/concrete company and had them inspect the chimney. Larry Everson of Osceola, WI has been in business for over 30 years and did not agree with the Pixley sweep. He explained that the staniless steel tube from the stove extends three-feet into the flue. This is the way Jack Pixley himself installed it. It did not come loose. Second, he told us that the Ahrens liner has a 1/8th inch of creoste, well within safety standards. However, he advised us to clean the chimney ourselves the morning after our first fire this season. He believes the warmth from the previous night's fire will allow for easy removal of the thin creosote covering. Additionally, since the Pixley technician did not even attempt to clean my chimney cap Mr. Everson suggested several products available from home improvement stores that, with a little elbow grease, remove soot and creosote. Photos were taken after the Pixely clean (?) and I will take photos after we have cleaned ourselves so Angie;s List members can draw their own conclusions. Further, I did contact my firewood provider and told him the technician's comments regarding his wood. He was furious as he sells only two-year old oak and has a sterling reputation. I should add that this unit is not for recreational purposes. It heats my entire two-story home and thus runs constantly in the winter. I showed Mr. Everson the Pixley technician's photo of the residue pile in the stove after his cleaning and he was impressed that it was so small and thought it was a testament to the efficiency of the Kodiak and the high-quality of my firewood.