TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible.
Services we offer
Residential & commercial landscaping, lawn, tree & shrub care.
Description of Work: They do our lawn fertilization and the fall preparation.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
M G.
05/2017
5.0
lawn treatment
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda A.
08/2016
5.0
lawn service
+ -1 more
unknown
Rating Category
Rating out of 5
Yes, I recommend this pro
john W.
08/2016
4.0
landscaping
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick O.
06/2016
5.0
lawn treatment
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Jerry B.
04/2016
5.0
lawn treatment
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark T.
03/2016
4.0
lawn treatment
+ -1 more
unknown
Description of Work: Corporate office is very pushy with trying to sell additional services. |Although the Scott brand products are good, they were always a couple of weeks or so behind in applying the products at the right time.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$200
David L.
02/2016
4.0
lawn treatment
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie B.
12/2015
4.0
lawn treatment, tree service
+ 0 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Max B.
08/2015
4.0
lawn treatment
+ -1 more
unknown
Description of Work: Fertilized my yard. They do a pretty good job - my yard looks great. I had a bad experience last year with a service and was not impressed with their resolution. However, they did offer some money back as a compromise. All in all, they have a good product and good service. Only complaint is pushy sales people.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$60
MARGARET L.
08/2015
3.0
lawn treatment
+ -1 more
.
Description of Work: They do lawn fertilizer. They are pushy and always try to sell me more service which is frustrating.
Rating Category
Rating out of 5
Yes, I recommend this pro
$58.28
TRACEY B.
06/2015
5.0
lawn treatment
+ -1 more
unknown
Description of Work: The lawn looks much better and is largely free of weeds. I don't appreciate their attempts to upsell.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Nancy S.
06/2015
5.0
lawn treatment
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Peter M.
05/2015
5.0
lawn treatment
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$42
Thomas W.
04/2015
3.0
lawn treatment
+ -1 more
unknown
Description of Work: We have used True Green lawn service for almost 10 years. Over the last few years they have been bought by CemLawn, or True Green bought CemLawn. Well this started the downfall of their customer service. I could never get a hold of the local branch if I had a question or if I needed something. Also up until last year we had the same tech do the lawn service every time, all season. Last year we had a different tech do the service the almost every time. Normally this wouldn't be a problem but twice the tech forgot to shut the fence gate and our dog got out. Then on the third application the tech burnt a section of our lawn due to over fertilizing. We tried to call our local True Green branch to try to get it fixed and kept getting the call center. After three days a manager called and said they would come out and look at it and fix the problem. Great! We requested that they come while we were home. On the agreed upon day they didn't show up. So we called the call center again and waited for a call back from a manager. The next day we see something on our front door.....notes from the Trugreen Tech that had come out and treated our lawn. OK?, call the call center again and wait for another three days for someone to call us back. | |Then, this year I got a few emails saying Trugreen need my signature for service this year. Call the number and get the call center. They tell me I should talk to the local branch and for the next 20 minutes I get bounced back and forth from the call center to the local branch and back to the call center. Finally a person at the call center tells me the local branch isn't taking calls at this time. She then told me the computers were down and she would have to call me back. That was a week ago and still haven't gotten a call back. Needless to say I called an canceled their service. | |It really disappoints me because like I said earlier we have used them for many years and they were always easy to work with and had great customer service. They don't seem to have that any more.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Charles and Ed W.
07/2012
1.0
lawn treatment, tree service
+ 0 more
Description of Work: They applied 5 lawn applications, and four three and shrubs treatments. Lawn applications were suppose to be three applications fertilizing and weed control, and other two applications bug and disease control. Instead they did all fertilizing, and they burned the lawn. They applied 4 three and shrubs applications, I felt like they were just spraying water and always they were skipping more than half of the shrubs and trees.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$550
MARY B.
07/2005
5.0
lawn treatment
+ -1 more
THE OVERALL EXPERIENCE HAS BEEN VERY SATISFACTORY. THE WEEDS DISAPPEARED BY SECOND APPLICATION AND THE GRASS COLOR IS EXCELLENT AND GROWTH IS UNIFORM.
Description of Work: THE LAWN WAS SPRAYED FOR WEED CONTROL AND FERTILIZATION FOR PROPER GROWTH. SPRING TREATMENT AND FOUR ADDITIONAL APPLICATIONS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$223.65
JUDITH T.
10/2004
5.0
lawn treatment
+ -1 more
I THINK THEY HAVE BEEN EFFICIENT AND MY LAWN IS IN GOOD SHAPE, HOWEVER I COULD DEFINITELY DO WITHOUT THEIR CALLS FOR ADDITIONAL SERVICES.
Description of Work: LAWN FERTILIZATION AND WEED TREATMENTS FOR THE LAWN, AND THE SHRUBS GET FERTILIZER AND PEST CONTROL TREATMENTS ALSO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
punctuality
5.0
Yes, I recommend this pro
$40
DIANA P.
08/2004
5.0
lawn treatment
+ -1 more
THEY WERE RECOMMENDED TO US, AND I HAVE NOTICED A DEFINITE IMPROVEMENT IN OUR LAWN. THE ONLY DOWNFALL IS YOU HAVE TO STAY ON TOP OF THE SCHEDULING IF YOU NEED TO CANCEL A TREATMENT.
Description of Work: THEY TREAT MY LAWN REGULARLY FOR WEEDS AND APPLY FERTILIZER.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$56
LAVONNE A.
10/2003
2.0
lawn treatment
+ -1 more
TREATMENTS WERE INEFFECTIVE FOR CONTROL OF CRAB GRASS.
Description of Work: LAWN SERVICE FOR WEED CONTROL AND FERTILIZATION. PROMISED NO CRAB GRASS, AND THEY DID NOT TAKE CARE OF THIS PROBLEM.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$258
SHANNON C.
03/2002
1.0
lawn treatment
+ -1 more
I HAVE NEVER HAD SUCH A BAD EXPERIENCE WITH LAWN CARE. LAST SEASON, I HAD ON NUMEROUS OCCASIONS ASKED FOR A PHONE CALL BEFORE APPLICATION, AND NEVER RCVD ONE. ALSO, I WAS OVERCHARGED FOR THE SERVICE. AFTER A DISASTROUS SEASON, MY REP. CALLED ME AND ASKED HOW HE COULD MAKE THINGS RIGHT. THEY OFFERED ME A DEAL FOR THE FIRST 2 TREATMENTS. NOW THEY CALLED ME AND SAID THEY HAVE NO DOCUMENTATION OF SUCH, AND THE REP. WAS FIRED. I HAVE NO TIME TO SPEND GOOD MONEY WITH SUCH AN UNPROFESSIONAL OUTFIT, AND HAVE ALREADY TOLD ALL MY NEIGHBORS TO STEER CLEAR. ABSOLUTELY UNPROFESSIONAL AND I WILL NEVER USE THEM EVER AGAIN.
Description of Work: LAWN AERATION, LAWN CHEMICAL TREATMENT, LAWN FERTILIZATION.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$650
Eileen R.
09/2001
4.0
lawn treatment
+ -1 more
unknown
Description of Work: THEY CHEMICALLY TREATED IT.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
WILLIAM P.
09/2001
4.0
lawn treatment
+ -1 more
unknown
Description of Work: THEY PUT CHEMICALS ON OUR LAWN TO KILL THE WEEDS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
DIANE B.
06/2000
4.0
lawn treatment
+ -1 more
HE ASKED THEM TO COME BACK & THEY DID TO KILL WEEDS
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Tree Service,
Pest Control,
Landscaping,
House Cleaning
FAQ
TruGreen Lawn Care - 5635 is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
TruGreen Lawn Care - 5635 accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, TruGreen Lawn Care - 5635 offers free project estimates.
No, TruGreen Lawn Care - 5635 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5635 does not offer a senior discount.
No, TruGreen Lawn Care - 5635 does not offer emergency services.
No, TruGreen Lawn Care - 5635 does not offer warranties.
TruGreen Lawn Care - 5635 offers the following services: Residential & commercial landscaping, lawn, tree & shrub care.