NEI Electric

REALLY GOOD WORK AND PRICE. THEY WERE ACTUALLY ABLE TO COME THE SAME DAY.

THE ELECTRICIAN WAS 3-4 HOURS LATE DUE TO A SCHEDULING PROBLEM THAT AROSE. I WOULD HAVE BEEN UNDERSTANDING ABOUT THE SCHEDULE CHANGE, BUT I HAD TO CALL TO COMPANY TO LEARN ABOUT IT. THE WORK WAS COMPLETED QUICKLY, PROFESSIONALLY AND REASONABLY ONCE THE ELECTRICIAN ARRIVED.

EVERYONE WE DEALT WITH WAS VERY RESPONSIVE AND COURTEOUS. I WAS ABLE TO BOOK AN APPOINTMENT EASILY AND WITHOUT HAVING TO WAIT WEEKS BEFORE SOMEONE WAS AVAILABLE. OFFICE CALLED US THE MORNING OF OUR APPOINTMENT TO TELL US THE ELECTRICIAN HAD TO PICK UP PAPERWORK AND WOULD BE A FEW MINUTES LATE, HE WAS ONLY A FEW MINUTES LATE. ELECTRICIAN WAS HELPFUL, PROFESSIONAL AND WE WERE PLEASED WITH HIS WORK.

THEY TOOK DOWN THE FAN, LOOKED AT IT, SAID THAT THEY DIDN'T KNOW WHAT WAS WRONG, AND LEFT! THEY DIDN'T EVEN PUT THE FAN BACK ON THE CEILING SO I WAS WITHOUT LIGHT IN MY BEDROOM UNTIL WE WERE ABLE TO GET OUR WARRANTY COMPANY TO SEND OUT A NEW FAN COMPANY.

ANDY WAS THE ELECTRICIAN WHO HELPED US. HE WAS VERY PLEASANT, KNOWLEDGEABLE, AND THOROUGH.

THEY WERE PROMPT, TIDY AND COURTEOUS.

THE WORK WAS SCHEDULED AND PERFORMED EFFICIENTLY AND WELL. ANDY, THE ELECTRICIAN WAS VERY PLEASANT TO WORK WITH AND PAID CLOSE ATTENTION TO WHAT WE NEEDED AND WANTED.

ELECTRICIAN WAS POLITE AND VERY PROFESSIONAL. CLEARLY EXPLAINED THE FUNCTIONING OF NEW GFCI SOCKETS AND EXPLAINED THE ADVANTAGES OF SUCH SOCKETS VERSUS THE COST OF PAYING TO HAVE THE OLD SOCKETS GROUNDED. (A LOCAL ELECTRICAL COMPANY HAD NEARLY TALKED US INTO GROUNDING THE SOCKETS, AT A PROJECTED COST OF $150 PER SOCKET.) HE PUT OUR MINDS AT EASE ABOUT THE SAFETY OF THE WIRING IN OUR KITCHEN CEILING, THE NEW CHANDELIER HAS BEEN WORKING FINE AND AS FAR AS I CAN TELL, WE SAVED ABOUT TWO HUNDRED DOLLARS BY CALLING ANDERSON INSTEAD OF OUR LONG-TIME LOCAL COMPANY. I'D HAD RESERVATIONS ABOUT CALLING A "BIG-TIME" CONTRACTOR OUT TO DO A MINOR DOMESTIC JOB. BUT, NOW I WOULD CALL ANDERSON AGAIN IN A SECOND!

VERY PLEASED WITH THE WORK DONE. ONLY DRAWBACK WAS A 7:00 A.M. APPOINTMENT WHICH WAS REQUIRED BECAUSE THEY HAD TO GET AN INSPECTOR OUT THAT SAME DAY.

I WAS TOLD THAT THE ONLY SOLUTION WAS TO GET NEW LIGHTS. HE EXPLAINED THE WHOLE PROCESS. I HAD ALREADY PAID FOR HIM (THIS WAS A SERVICE CALL FEE). I ASKED HIM WHAT ELSE HE COULD DO FOR ME. I WAS NOT SURE WHAT THE GOING PRICE WAS FOR AN ELECTRICIAN, THEREFORE I DID NOT GIVE A GRADE.

THIS IS THE SECOND TIME I USED THIS COMPANY. I HIGHLY RECOMMEND THEM. THIS TIME OUR SERVICE PERSON WAS CHRIS, AND HE COULD NOT HAVE BEEN MORE PROFESSIONAL, KNOWLEDGEABLE, OR FRIENDLY. HE DID A GREAT JOB - HE WAS AT MY HOUSE ALMOST 5 HOURS AND ARRIVED ON TIME. HE CLEANED UP THE WORK AREA WELL, ALSO. THE OFFICE STAFF IS VERY KNOWLEDGEABLE AND ACCOMMODATING. AND THEY WERE RIGHT ON CONCERNING THE ESTIMATED COST AND LENGTH OF TIME IT WOULD TAKE TO COMPLETE THE JOB.

THEY ARE VERY PROFESSIONAL. THE ELECTRICIAN SEEMED TO KNOW WHAT HE WAS DOING. THE SERVICE WAS VERY QUICK.

CHRIS TAVERNA, THE ELECTRICIAN WAS PROMPT TO THE MINUTE. VERY FRIENDLY & POLITE, HE WORKED STEADY AND FAST. HIS WORK WAS NEAT AND VERY PROFESSIONAL. IT WAS A PLEASURE DOING BUSINESS WITH THIS COMPANY. I RECEIVED $20 OFF A SERVICE TRIP BECAUSE I AM A MEMBER OF ANGIE'S LIST.

TOOK CARE TO KEEP WORK AREA TIDY. WAS ABLE TO LINK SCONCE TO NEARBY SWITCH WITH NO DAMAGE TO WALL.

ANDERSON SENT RANDY OUT THE VERY NEXT DAY AFTER I CALLED. HE WAS EXTREMELY PROFESSIONAL EXPLAINING WHAT MY OPTIONS WERE AND ANSWERED ALL MY QUESTIONS. MADE SURE ALL CIRCUITS WERE MARKED AND JOB LOOKS GREAT AND LEFT NO MESS AT ALL. THEY ARE REASONABLY PRICED.

WADE WAS PROFESSIONAL YET COURTEOUS. I WAS VERY IMPRESSED WITH HIS KNOWLEDGE AND SKILL.

COST OF SUPPLIES AND PERMIT TOOK ME BY SURPRISE, BUT OVERALL A POSITIVE EXPERIENCE. PLEASANT AND TIMELY.

IT TOOK A BIT LONGER THAN ESTIMATED AS A RESULT OF SOME UNANTICIPATED DIAGNOSTICS AND REPAIRS. NONETHELESS I THOUGHT THE COST WAS REASONABLE. I'M PRESSED BY THE EQUIPMENT THEY HAVE AT THEIR DISPOSAL.

DID NOT RESPOND TO REQUEST FOR SERVICE, NO OTHER EXPERIENCE WITH THE COMPANY.

THEY HAD TO SQUEEZE ME INTO THEIR SCHEDULE, BUT CHRIS CAME QUICKLY, WAS VERY POLITE AND FRIENDLY. HE REPLACED PART OF THE WIRING TO MY SMOKE DETECTOR, TESTED THE DETECTOR TO MAKE SURE THE PROBLEM WAS RESOLVED, AND HE CLEANED UP AFTER HIMSELF. I HAVE HAD MANY TRYING SITUATIONS WITH CONTRACTORS, AND THIS WAS A FANTASTIC CHANGE FROM THAT. I WOULD HIRE THIS COMPANY AGAIN FOR ANY ELECTRICAL PROBLEMS.

THEY TRIED TO FIX THE ORIGINAL, BUT HAD TO INSTALL A NEW ONE I PURCHASED. THE SERVICEMAN, ANDY, DID GOOD WORK, WAS VERY PROFESSIONAL, AND LISTENED TO MY REQUESTS SO THAT MY EXPECTATIONS WERE MET. SINCE THE WORK WAS ONLY A HALF HOUR, THEY LOOKED AT ANOTHER ITEM FOR ME. I WAS VERY PLEASED AND APPRECIATED THAT HE CALLED BEFORE ARRIVING. HE WAS VERY PERSONABLE.

I HAD A GREAT EXPERIENCE. THE ELECTRICIAN SHOWED UP AT 7 A.M. ON THE DOT. I CLEANED UP THE AREAS WHEN HE WAS DONE, ALLOWING HIM TO MOVE ON TO THE NEXT PART OF THE PROJECT (AND SAVING ME MONEY). HE WAS PLEASANT TO TALK TO AND VERY PROFESSIONAL. THE LIGHTS ARE GORGEOUS -- A BIG IMPROVEMENT TO MY HOUSE.

JESSE WAS FRIENDLY, VERY THOROUGH AND DID AN EXCELLENT JOB. HE ALSO MADE SURE TO GET MY PAYMENT INFORMATION QUICKLY -- AND FINISHED FILLING OUT THE PAPERWORK IN HIS TRUCK -- SO HE WOULDN'T BE IN THE HOUSE AT THE BEGINNING OF ANOTHER HOUR, TO AVOID HAVING TO BILL ME FOR THE ADDITIONAL HOUR.

THEY DO NOT CARRY ITEMS THAT I THOUGHT THEY MIGHT LIKE GROUND WIRE, LAMP CORD...THINGS THAT ONE MIGHT NEED GIVEN THE JOB WAS DISCUSSED BEFORE HAND WITH ORDER TAKER. MY LACK OF UNDERSTANDING OF THIS POINT COST ME ANOTHER HOUR AS SERVICE TECH HAD TO GO LOOK FOR WIRE AT A STORE. NEXT TIME I WILL ASK MORE QUESTIONS AND BE BETTER PREPARED. OTHERWISE THE EXPERIENCE WAS VERY GOOD.

THE ONLY THING WAS THE WAY THEY GAVE ME AN INACCURATE ESTIMATE OVER THE PHONE. THE COST WAS $70 MORE WHEN THE WORK WAS DONE.