NEI Electric

GREAT EXPERIENCE. THE SERVICE GUY RECOMMENDED AN ALTERNATIVE SOLUTION THAT SAVED ME MONEY.

JESSE IS SO POLITE AND VERY PROFESSIONAL.

ELECTRICIAN, CHRIS, WAS ON TIME, VERY HELPFUL IN EXPLAINING WHAT HE FOUND, VERY NEAT IN THAT HE CLEANED UP ALL PIECES OF TAPE AND OLD PARTS. ANSWERED QUESTIONS ON OTHER WORK THAT MIGHT BE NEEDED. OUTSTANDING WORK AND PLEASANT PERSON.

WADE WAS THE ELECTRICIAN WHO MADE THE INITIAL SERVICE CALL AND ASSESSED WHAT NEEDED TO BE DONE. HE ALSO CAME BACK WITH A SECOND ELECTRICIAN TO DO THE WORK. I FOUND HIM TO BE EASY TO WORK WITH. HE CALLED AHEAD OF TIME TO SAY HE WAS ON HIS WAY, WAS ON TIME AND TRIED TO FIND AN ECONOMICAL WAY TO FIX THE PROBLEM. HE MADE ARRANGEMENTS FOR THE CITY INSPECTOR TO COME OUT AND REVIEW THE WORK AND ARRANGED FOR THE PERMIT. I WOULD DEFINITELY USE AGAIN. PREVIOUS TO THIS EXPERIENCE I HAD USED ANOTHER COMPANY FOR ELECTRICAL WORK AND HAD BEEN DISSATISFIED THE LAST TWO JOBS I SENT THEM ON. I WILL NEVER USE THEM AGAIN AND WILL USE ANDERSON.

HE CAME OUT QUICKLY BECAUSE THE EXCAVATION COMPANY WE HAD DIDN'T KNOW WHAT TO DO. HE DID A GREAT JOB AND WE ARE PLANNING ON CALLING HIM AGAIN.

CHRIS ARRIVED PROMPTLY AT 7:00 AM. WORK WAS COMPLETED IN 2 HOURS, A REASONABLE AMOUNT OF TIME. THE WORK WAS DONE NEATLY AND CHRIS WAS PLEASANT.

AT 4 PM I CAME HOME TO FIND THAT WORKERS INSTALLING SIDING ON MY HOUSE HAD AN EXTERIOR OUTLET SHORT OUT WHEN THE BOX WAS MOVED. THEY COULD NOT CONTINUE WORKING THE NEXT DAY UNTIL THE OUTLET WAS REPAIRED, SO THEY COULD PUT SIDING AROUND IT. I ALREADY HAD ONE OF ANDERSON'S ELECTRICIANS OUT TO MY HOME THAT VERY MORNING AND HAD SCHEDULED THAT JOB 1 WEEK BEFORE. I CALLED AND EXPLAINED THAT I URGENTLY NEEDED SOMEONE TO COME OUT THE NEXT MORNING, IF POSSIBLE. THEY WERE ABLE TO SEND SOMEONE, AND HE ARRIVED SHORTLY BEFORE 7:00 AM. JESSE WAS ABLE TO REPAIR THE OUTLET WITHOUT HAVING TO RUN NEW WIRES. HE ALSO TRIED TO USE THE OLD GFI, AND FELT BAD THAT HE COULDN'T BECAUSE IT WAS DAMAGED. HE TOOK THE TIME TO INSTALL THE SIDING PARTS AROUND THE OUTLET AND MADE SURE IT ALL FIT AND WORKED WELL. IT WAS GREAT TO USE MY ANGIE'S LIST COUPON FOR EACH OF THE 2 VISITS. IT PAYS TO KEEP MY COPIES OF ANGIE'S LIST. THESE 2 COUPONS PAID FOR MY MEMBERSHIP FOR THE YEAR!

WE WERE VERY HAPPY WITH THE COMPANY. THEY WERE ABLE TO HAVE SOMEONE COME OUT WITHIN A COUPLE OF DAYS. WADE ARRIVED ON TIME WAS VERY PROFESSIONAL AND ANSWERED ALL OUR QUESTIONS. HE FOUND THE PROBLEM RIGHT AWAY. HE KNEW WHERE TO GET REPLACEMENT CIRCUIT BREAKER (OURS ARE OLD AND NO LONGER MADE). AFTER REPLACING THE WORNOUT BREAKERS HE ALSO CHECKED ALL THE OTHER BREAKERS FOR LOOSE CONNECTIONS.

INITIAL PHONE CONTACT WAS COMPLETE, POLITE AND ACCURATE. I KNEW WHEN, THE NAME OF THE SCHEDULED SERVICE PERSON, THE ARRIVAL TIME, THE DESCRIPTION OF HIS VAN AND UNIFORM, HOW SOON BEFORE THE SCHEDULED TIME WOULD HE CALL TO CONFIRM, WHAT HE WOULD DO, WHAT HE MIGHT NOT BE ABLE TO DO IN THE SAME SERVICE CALL, WHAT HE WOULD CHARGE, AND WHAT CHARGES WERE COMPED TO ANGIE'S LIST MEMBERS. ELECTRICIAN'S NAME WAS WADE ROBERTS. CALLED A FEW MINUTES BEFORE HE ARRIVED, AND WAS PUNCTUAL AND READY TO WORK. CHECKED EVERYTHING OUT AND EXPLAINED WHAT HE FOUND. FIXED THE ONE CIRCUIT THAT HE COULD GET TO, AND MADE SURE TO CHECK THAT THE OTHER CONDO UNITS WERE ALL WORKING FINE BEFORE HE DEPARTED. HE FILLED THE REQUEST AND MADE SURE THAT MY NEIGHBORS' UNITS WERE NOT ADVERSELY AFFECTED. HE DISCOVERED AND RESOLVED AN ADDITIONAL CIRCUIT BREAKER ISSUE.

THE OFFICE ACCOMMODATED MY REQUEST FOR THIS WORK AS SOON AS POSSIBLE, SO I CAN GET WORK REINSPECTED AND HOUSE SALE CLOSED. DAN VANELLI WAS WORKER. HE WAS EARLIER THAN ANTICIPATED AND GLADLY CAME BACK BECAUSE I WASN'T HOME YET. HE DID THE WORK VERY QUICKLY AND ENDED UP CHARGING ME FOR LESS THAN THE QUOTE. VERY PROFESSIONAL. WILL CALL THEM FOR ANY ELECTRICAL WORK IN THE FUTURE.

HE WAS VERY PUNCTUAL, JUST THE NICEST YOUNG MAN (JESSIE CLEPPER), HE WAS DELIGHTFUL. HE WAS THERE RIGHT AT 7:00 AM AND WAS DONE BY 7:40 AM.

THE ELECTRICIAN WAS VERY POLITE AND PROFESSIONAL.

WE WERE VERY HAPPY WITH THIS COMPANY. OUR MAIN CONTACT PERSON WAS WADE, HE ALSO PERFORMED ALL THE WORK. HE WAS ALWAYS ON TIME, VERY PROFESSIONAL AND EASY TO COMMUNICATE WITH. EVERYTHING WAS COMPLETED ON TIME AND DONE TO OUR SATISFACTION. WE WERE VERY SATISFIED WITH THE JOB AND THE PRICE.

WADE WAS ON TIME FOR MY ELECTRICAL BID. HE WAS PLEASANT AND LISTENED TO MY NEEDS. I AM GOING WITH SOMEONE ELSE BECAUSE THEY ARE LOCAL AND THEY ARE A BIT CHEAPER. ONE OF MY DECIDING FACTORS WAS THAT THIS QUOTE TOOK TOO LONG TO GET TO ME IN THE MAIL.

WADE WEBSTER CALLED BEFORE ARRIVAL, AND WAS BEFORE SCHEDULED TIME. WADE WAS VERY PROFESSIONAL, POLITE, AND ANSWERED ALL MY QUESTIONS THOROUGHLY. EXCELLENT EXPERIENCE! I WILL DEFINITELY USE WADE AND ANDERSON ELECTRIC AGAIN. I WAS VERY RELIEVED AT THE AMOUNT OF THE BILL.

I HAVE USED THIS COMPANY THREE TIMES WITHIN THE PAST YEAR. I HAVE BEEN COMPLETELY SATISFIED EACH TIME. THE ELECTRICIANS HAVE ALWAYS BEEN PUNCTUAL, POLITE, AND PROFESSIONAL.

HE ARRIVED RIGHT ON TIME AND STARTED WORKING, CLEANING UP AS HE WENT ALONG. HE WASN'T QUITE DONE AFTER 8 HOURS SO WE AGREED TO PAY THE OVERTIME FOR ANOTHER HOUR. HE WAS VERY ACCOMMODATING, PLEASANT AND FRIENDLY. WE'D HIRE HIM AND HIS COMPANY AGAIN. WITH ALL OF THE JOBS WE HAD, I FELT THE PRICE WAS REASONABLE. IN FACT, I THOUGHT THE BILL WOULD BE HIGHER.

THEY CAME OUT TO ESTIMATE THE JOB. WHAT COULD OF TAKEN 10 MINUTES TO ESTIMATE, TOOK AN HOUR. HE KEPT REPEATING HIMSELF TO RUN UP THE TIME. HE DIDN'T DO ANY WORK OTHER THAN ESTIMATING WHAT WAS WRONG. THEN I USED SOMEONE ELSE, WHO ONLY TOOK 30 MINUTES AND ONLY CHARGED ME $80.

I ASKED THEM ABOUT AN ANGIE'S LIST DISCOUNT, AND THEY PRETTY MUCH TOLD ME THEY DO NOT OFFER ONE, AND WANTED TO CHARGE $82.00 JUST TO COME OUT. THEY WERE $82.00 PER HOUR AFTER THAT. VERY DISPLEASED WITH THEIR SERVICE AND PROFESSIONALISM.

ARRIVED EXACTLY ON TIME. HE DID GOOD WORK IN AN EFFICIENT MANNER. I SAVED THE TRIP CHARGE AS AN ANGIE'S LIST MEMBER. PLEASANT YET PROFESSIONAL, HE WAS THOUGHTFUL TO AVOID BLOCKING OUR DRIVE.

BOTH TIMES WE'VE USED THEM, THEY'VE SENT JESSE. HE'S BEEN ON TIME OR A FEW MINUTES EARLY BOTH TIMES. 2ND TIME, ONLY ORIGINALLY ASKED FOR GFI AND GARBAGE DISPOSAL INSTALLATION, BUT FOUND A CEILING FAN WE LIKED THE DAY BEFORE. SPRUNG IT ON HIM WHEN HE ARRIVED AND HE FIT IT IN ANYWAY. WORK WAS DONE HOURLY AND GIVEN HOW HARD HE WORKS, PROVIDES GREAT VALUE ON THAT BASIS.

INFORMATIVE AND EFFICIENT. I LIKED THE SERVICE. GOOD PHONE SERVICE TOO.

STEVE'S WORK WAS EXCELLENT. HE WAS ON TIME, EFFICIENT AND VERY WELL ORGANIZED. ANDERSON CUSTOMER SERVICE IS VERY EASY TO DEAL WITH: THERE WAS SOME BACK-AND-FORTH ON QUOTES BECAUSE I HAD SOME CHANGES, BUT MICHELLE ALWAYS RESPONDED QUICKLY. DON'T KNOW HOW COST COMPARES WITH OTHER COMPANIES (THE ONE OTHER QUOTE I HAD FOR SOME OF THE WORK HAD A DIFFERENT SOLUTION FOR THE HEATERS). WOULD DEFINITELY GO WITH ANDERSON AGAIN.

ON TIME, POLITE. THE PRICE WAS TOO HIGH FOR THE JOB. (ONLY TOOK 15-20 MINUTES.) WHEN I CALLED TO HAVE THE WORK DONE, I EXPLAINED WHAT I NEEDED. THE REPAIRMAN SHOULD HAVE BEEN PREPARED AND BROUGHT THE PART WITH HIM INSTEAD OF LEAVING TO GO GET IT AND CHARGING ME FOR HIS TIME.

DAN WAS ON TIME, VERY FRIENDLY, VERY HELPFUL AND CLEANED UP THE JOB AFTERWARD. HE WAS THERE FOR 5 HOURS (THE ESTIMATE WAS THAT IT WOULD TAKE 3-4 HOURS). MY ONLY DISAPPOINTMENT WAS THAT HE HAD TO DRILL THREE DIFFERENT HOLES IN THE WALL BEFORE FINDING A PLACE WHERE HE COULD PUT THE OUTLET; IT WOULD HAVE BEEN NICE IF HE WOULD HAVE OFFERED TO HAVE SOMEONE COME FIX THOSE HOLES.