Laughlin's Pest Control

They basically called me a liar when I let them know that there were still squirrels in my attic. This has gotten progressively worse. When I replaced the gutters, I asked them to make sure there were no openings for squirrels to get in, which they didn't find. I don't know how the squirrels are getting in, but they are somehow and it's a definite problem. They gnawing I hear is no longer in the walls, but in the closet itself. I don't want to open the closet door to have a squirrel jump out and attack me. I'm afraid they're going to damage my furniture, antiques, clothes, or even cause a house fire.

They were very helpful on the phone and very easy to get a hold of. They were able to come in right away and address the problem with some poison traps. After they left I had some additional questions so I gave them a call. They were very helpful again and told me to call any time.

It went very well. A guy named Mike answered my phone call right away and talked with me about my needs. He suggested coming out for an inspection in several days, but scheduled the next day when I said the animal noises were keeping me awake at night. The inspector, Brian, arrived right on time, seemed knowledgeable and thorough, and was pleasant and answered all my questions clearly. He was careful to clean up after himself (when insulation fell out of the attic) and not to scratch my hardwood floor with his ladder.

I am very pleased with the company. They are always friendly and polite when I call. The technician is knowledgeable and courteous. They show up on time, follow up and make the problem go away. What more could you ask for. If you have pests, give them a call.

I am the Lead Staff Counselor at a residential home for developmentally-disabled men. On the morning of Saturday, August 18th, a squirrel found its way into the house and came through a bedroom ceiling panel. The resident was watching TV at the time and needless to say was very frightened. I called five companies and Critter Control was the only one to return my call the same day. When Josh returned my call he informed me what the price would be. I told him I'd need to get this okayed by the owner of my company and that I would call him back right away. I got the job okayed and called Josh to tell him. He's said he'd be coming from Woodbury and that it would be awhile. Josh arrived and located the squirrel. He tried to catch it but by then the squirrel was pretty scared. Josh left a live trap and said he's be back the next day. The squirrel did not get trapped overnight but when Josh returned on Sunday, and set up three more traps the squirrel did finally go into one of them.

Greg was very courteous when he met me at the door. Upon viewing the location of the bat, he expressed some concern as to how difficult it might be. When he returned with the "Sticky Board" the whole operation was over very quickly. After removing the bat to his truck, Greg returned with the bill. I paid him and then we toured the house looking at potential openings where the bat could have entered. Greg said he will come back later next week to perform an inspection on the exterior of the house looking for bat entries.

No trip to my house, no charge, problem solved. What could be better? And the technician answering calls that day knew what he was talking about.

Company did not have the courtesy to return phone call.

I had called a maintenance company about patching a hole in my eave and the woman who came out to do the estimate said that it was squirrel damage and I would have to get rid of the squirrels before they could patch the hole. She recommended Critter Control. Though I didn't hear back from them after the first couple of messages I left them, my persistence paid off and Greg came out the day after we talked. He set up two traps and instructed me to call whenever I saw a squirrel in a trap - anytime, even weekends. Every time I called (during the day) he was out to empty the trap within three hours. He was going to be unavailable for a few days in the middle of our enterprise so he sprang the traps so squirrels wouldn't be trapped for days on end. He told me that usually they trap six or so squirrels per nest so we probably had another nest nearby or we were getting a lot of neighborhood squirrels. I have had no problems with squirrels since he finished work several months ago!

They came out and thought it was a rat, so they set traps and put down poison. This went on for a month. After that they thought maybe I would need to get a plumber to find out where the animal was coming from. That day I found a dead squirrel in my basement that had eaten the poison. The men that came to my house were very nice, but I don't have much confidence in this company.

He came without any protection whatsoever. He told me to step back and squirted some stuff in the hole in my stoop and killed them. He told us to seal up the hole in the stoop, which we did. Did not remember job cost. I've been very pleased with them.

I had called after hearing some noise in the attic. I was afraid it was a squirrel. I called and someone was out the next morning. He found no holes large enough for a squirrel but did find a hole big enough for mice and mice tracks in the snow. He left poison in the attic, basement, garage, kitchen and 3 places outside. He also caulked the hole that the mice had been using. No evidence was found of mice in the attic so I was told they had only been there recently. Overall I was satisfied with the experience. However, I was told that any mice that died wouldn't smell and later told by other people they would. We haven't smelled anything so far but it's still winter. I was a little worried about the safety of the pesticide when I was pregnant but was told there should be no problems. The representative showed up on time and the work took less than 1 hour.

I had a pervasive mice problem. The company came out 4 times, once my son even slept through their knock on the door. I at first thought the price was high, but their customer service and tenacity more than paid for itself through the end of the problem. I'm very satisfied.

They showed up 45 minutes late due to a mis-scheduling (their fault)which they apologized about, but did not offer a price break for. The guy who did the work seemed efficient and knowledgeable, and I wound up signing up for their year-round service which includes quarterly visits for insect control and checkups on animal activity. I think this was a good move. We'll be using them for this whole year at least, and go from there.

It went very well. They were very efficient, friendly, and easy to talk to. Since they set the poison around, I have not seen any new mouse droppings! Yeah!

Perhaps I should call a Pied Piper. The city told me to call a private exterminator. I have not followed up on calling anyone because I was so frustrated. We have not had any more incidents.

He ruled out squirrels (unless they were red) because there was no visible damage to vents or other entries. He gave me some suggestions about what I might hear/observe to determine if there were mice or bats in my walls. He could not tell from the evidence. I was left with two estimates for removal of either mice or bats ($350 and $1100 respectively) and a reminder that the inspection fee was applicable to either cost. The inspector was very nice and seemed to be thorough, but obviously I still have a problem and really no idea how to solve.

They came out repeatedly and did a great job!

Very professional and asked that I call them back if this doesn't take care of the problem. They were timely and efficient. I felt much better after they left.

I called Laughlin's late at night and left a message. They responded promptly in the morning. They came to my home the next day (arrived EARLY), inspected, explained clearly and set traps. We caught a squirrel the first night. We called in and left a message that a squirrel was in the trap. The tech arrived within hours on Saturday morning to remove the squirrel and reset an empty trap. They will keep coming back until no more squirrels are caught, and they no longer go into my attic. They will repair the hole. All this for 1 set price. So far, I am extremely pleased with the service. In addition, we have some mice, ants, and boxelders. They offer a quarterly service contract that we signed up for to take care of these pests. They provide a service I could not do myself for a fair price and the customer service is excellent.

It was obvious from inside and out that squirrels had made a home in my uncle's attic after he moved to assisted living. I contacted a few companies and chose this one because it had a reasonable ($75) inspection fee, which is applied toward the cost of any work done. A friendly, knowledgeable guy named Greg did the inspection, and he thoroughly explained his recommendations and my options. The plan I chose included live-trapping squirrels until there was no sign of activity. Thank goodness I didn't go with a company that charges per squirrel, because they caught 5 or 6. Afterward, they patched the holes in the soffits--not a great looking solution, but adequate for now. Note that you have to call in the morning to get trapped squirrels picked up that day. To get the last squirrel, they had to set a snapping trap right next to the hole. It killed the squirrel, but left it dangling in front of the house--on a weekend, so the neighbors got to see it for 2 days. Yeuch!

They came the day after I called them at the time we agreed to and the yellow jackets have been eliminated successfully.

Prompt. Didn't mind when I had to call back because wasps were still hanging out under the eave. A bit pricey.

Overall, I was pleased with their service. They quoted a price up front ($365). An employee came over when promised, and set the live traps. They picked up a trapped squirrel promptly, and finally patched the hole. Considering that the squirrel was trapped the first day, it's tempting to consider the price on the high side. On the other hand, they would have had to continue to come out and monitor for a long time if the squirrel had not been caught right away.

Company explains process well, very prompt and courteous. Will contact again in fall to spray for box elder bugs and lady bugs.