Description of Work: I requested a quote for re-grouting a shower stall in my master bath. The existing grout was stained and in poor condition. Dick, the owner, came to do an estimate and was on time. He was very professional, and seemed very competent. Howeverr, I also had a bid from another company, and that bid was significantly less expensive. D**** bid for the job, with the materials he recommended, would have come to nearly $800. The other quote was about half of that. I did not have work performed by The Grout Doctor.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
CONNIE A.
05/2008
5.0
ceramic tile
 + -1 more
We are very pleased.
Description of Work: Replaced the grout in the main bathroom, put in tile backsplash behind sink, finished tiling shower that spouse had started many years ago in 2nd bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
ERIN E.
01/2008
5.0
ceramic tile, countertops
 + 0 more
Very good. Really nice guy.
Description of Work: Repaired tile in our bathroom. He also brought in a carpenter to replace rotten wood found under the tiles. He also re-grouted our kitchen countertop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
DAVID P.
10/2007
5.0
ceramic tile
 + -1 more
Dick responded to my request for a price fast and completed the work fast. I would use his service again and recommend him to anyone looking for his type of service.
Description of Work: Re-grouted and caulked two bathroom shower/tub areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
CLIFF H.
09/2007
4.0
ceramic tile
 + -1 more
unknown
Description of Work: They resurfaced a bathtub, took out all of the old grout on the existing tile and replaced it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$785
ALYSSA S.
06/2007
5.0
ceramic tile
 + -1 more
Dick was very responsive and flexible in making an appointment for an estimate. He had good feedback as to the best solutions for my kitchen as we were planning to list the house. They worked quickly and did a great job of cleaning up after their work. They also took time to speak with me about care and maintenance of the grout going forward. I was very pleased with the experience.
Description of Work: Replaced grout in part of my kitchen. Cleaned and sealed remaining grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Teresa M.
05/2007
5.0
ceramic tile
 + -1 more
The tile company we bought from ended up repairing the damages themselves because they sold us the wrong product, so we did not use the Grout Doctor, but would call him up for any new projects!
Description of Work: After a tiling project gone bad, Dick came out and gave us a very reasonable estimate to do repair the damage. He was very knowledgeable and personable.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Bob B.
03/2007
5.0
ceramic tile
 + -1 more
Dick was very responsive to out needs. He came a 2nd time without any complaint and regrouted some problem areas. Good job!
Description of Work: Removed and repaired grout in master shower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
CARRIE G.
04/2006
5.0
ceramic tile, floor cleaning
 + 0 more
A very favorable experience. Mr Seppala was courteous and professional and did an excellent job. The project required a number of trips to our home due to drying times. Rather than rushing the work, Mr Seppala made time in his schedule for a number of visits, yet at the same time got the work done within our time frame. The results made a significant difference in the appearance of our bathrooms.
Description of Work: Worked on two bathrooms. Removed old caulk. Removed and reset loose tiles - regrouted. Cleaned all areas, stain sealed all grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
RICHARD A.
02/2006
5.0
ceramic tile
 + -1 more
They did excellent work. I couldn't be happier.
Description of Work: They re-grouted and repaired two showers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$755
JAYNE Q.
10/2004
5.0
ceramic tile
 + -1 more
DICK WAS VERY HELPFUL AND WORKED WITH US TO MEET OUR TIMELINE. HIS TILERS WERE POLITE AND PROMPT. I HAVE ASKED DICK TO COME OUT AND BID ANOTHER MUCH BIGGER JOB AND WOULD FEEL VERY COMFORTABLE IN HIRING THEM AGAIN. THE WORK WAS DONE VERY QUICKLY, BY OUR REQUEST, AND THEY FELT IT WAS NOT UP TO THEIR USUAL STANDARDS, BUT IT WAS MORE THAN ADEQUATE FOR OUR PURPOSES.
Description of Work: NEEDED A RUSH ON INSTALLING CERAMIC BATHROOM FLOOR TILE IN ORDER TO REPLACE A TOILET.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
GARY B.
12/2003
5.0
ceramic tile
 + -1 more
unknown
Description of Work: RE-GROUTED, CLEANED AND REPAIRED TILE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
PEGGY D.
11/2003
5.0
ceramic tile
 + -1 more
THEY DID AN AWESOME JOB. THEY WERE VERY PROFESSIONAL. THE GUYS THAT PERFORMED THE WORK WERE VERY FRIENDLY AND COURTEOUS. EVERYTHING WAS CLEANED UP SO WELL, YOU'D HARDLY KNOW THEY WERE IN MY HOUSE! MY KITCHEN LOOKS BRAND NEW. I WOULD ABSOLUTELY RECOMMEND THEM!
Description of Work: CLEANED, RE GROUTED, AND CAULKED KITCHEN COUNTERS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
MATTHEW R.
11/2003
5.0
ceramic tile
 + -1 more
THEY FOUND A WET WALL IN THE BATHROOM AND REPLACED THE WALLBOARD WITH DURAROCK. THEY SPENT ALMOST TWO DAYS WORKING ON MY PROBLEMS. THEY WERE VERY PROFESSIONAL, TIMELY, HELPFUL AND THEY CLEANED UP AFTER THEMSELVES. MY PLACE LOOKS GREAT! ALMOST NEW. BILL IS VERY KNOWLEDGEABLE, BUT VERY QUIET...IT TAKES A LITTLE COAXING TO GET HIM TO OPEN UP.
Description of Work: A TOTAL REGROUT OF THE KITCHEN AND ENTRY TILE AREA. ALSO A REGROUT OF THE BATHROOM TUB SURROUND.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
MARCIA S.
10/2003
5.0
ceramic tile
 + -1 more
THEY OBVIOUSLY TAKE PRIDE IN A JOB WELL DONE, AND WILL COME BACK WILLINGLY IF IT IS NOT TOTALLY SATISFACTORY. BECAUSE THEY ONLY DO GROUT, CAULKING AND TILE CLEANING, THEY ARE VERY GOOD AT WHAT THEY DO. HIGHLY RECOMMENDED!
Description of Work: CLEANED TILE WALLS AND FLOOR OF MINERAL DEPOSITS, RECAULKED LARGE SHOWER AND A TUB-SHOWER, EVEN REMOVING SLIDING DOORS AND SEALING SCREW HOLES. REDID GROUT IN THREE DIFFERENT AREAS, CUSTOM MIXING TO ENSURE SOME ELASTICITY BETWEEN WOOD AND TILE AREAS. CAULKED A SINK, & REDID IT AT NO CHARGE WHEN USUAL THIN LINE LET WATER THROUGH. CLEANED UP AFTER JOB, EXPLAINED WILLINGLY, RECOMMENDED PRODUCT TO REMOVE FUTURE MINERAL DEPOSITS, CONSULTED ME WHEN JOB WAS LARGER THAN ESTIMATED, DUE TO POOR UNDERLAYMENT OF TILE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$620
ERIK L.
09/2003
2.0
ceramic tile
 + -1 more
SOME GROUT SEAMS ARE VERY SLOPPY. CLEAN-UP WAS CURSORY. WHEN CLEANING UP AFTER A SECOND VISIT TO REDO SOME GROUTING, DICK ACCIDENTALLY FLOODED OUR MASTER BATHROOM AND PART OF THE BEDROOM, CAUSING ABOUT $1000 IN DAMAGE. HIS INSURANCE WOULD ONLY PAY FOR THE VALUE OF THE MATERIALS DAMAGED, SO WE HAD TO USE OUR INSURANCE TO GET REPLACEMENT COST. HE WAS TO COME BACK AND FINISH HIS WORK, BUT HE MISSED TWO APPOINTMENTS, SO I FINISHED THE WORK MYSELF.
Description of Work: REGROUTED THE WALLS OF TWO BATHTUB STALLS. I DIDN'T SPECIFY THAT THE TILED CEILINGS NEEDED TO BE DONE, THINKING THAT THEY WERE PART OF THE STALLS SO THEY WOULD BE INCLUDED IN THE WORK, BUT THEY WERE NOT.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Countertops and Backsplashes,
Floor Cleaning and Waxing,
Kitchen and Bath Remodeling
FAQ
Grout Doctor-St Paul is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Grout Doctor-St Paul accepts the following forms of payment: Check,Visa
Yes, Grout Doctor-St Paul offers free project estimates.
No, Grout Doctor-St Paul does not offer eco-friendly accreditations.
No, Grout Doctor-St Paul does not offer a senior discount.
Yes, Grout Doctor-St Paul offers emergency services.
No, Grout Doctor-St Paul does not offer warranties.
Grout Doctor-St Paul offers the following services: Grout repair, grout cleaning, tile replacement and repair, regrouts, grout sealing, grout staining and caulking.