Boehm Heating & Air Conditioning

WE WERE VERY HAPPY WITH JACK'S FRIENDLY AND PROFESSIONAL SERVICE. ALTHOUGH WE DON'T HAVE A REAL BENCHMARK, BOEHM'S PRICING SEEMED VERY REASONABLE.

TOM JR., WAS VERY HELPFUL IN EXPLAINING OPTIONS, HELPING US SELECT FURNACE AND A/C. WORKERS WERE ALWAYS PROMPT AND FRIENDLY. LEFT BASEMENT CLEANER THAN THEY FOUND IT!

BOEHM HEATING IS A SECOND GENERATION FAMILY BUSINESS. THEY TAKE EXCEPTIONAL PRIDE IN THEIR WORK, THE EQUIPMENT THEY SELL AND THEIR EMPLOYEES, MANY OF WHOM HAVE BEEN WITH THEM FOR 20+ YEARS. THE WORK WAS EXCELLENT AND THE BASEMENT WAS CLEANER AFTER THEY INSTALLED THE BOILER THAN BEFORE. THEY TOOK TIME TO EXPLAIN THE NEW BOILER AND WHAT SHOULD BE DONE TO MAINTAIN IT. DURING THIS PROCESS I NEVER FELT THAT THEY WERE TRYING TO SELL ME ANYTHING THAT I DIDN'T NEED. THEY ARE VERY HONEST AND HARD-WORKING. I HAVE NO RESERVATIONS IN MY RECOMMENDATION.

JIM BOEHM IS FRIENDLY, PROFESSIONAL, AND VERY SKILLED. HE ALSO SAVED ME MONEY: I THOUGHT I'D HAVE TO REPLACE MY WATER HEATER BECAUSE I DIDN'T KNOW HOW TO READ THE LABEL--I THOUGHT IT WAS 15 YEARS OLD, BUT IN FACT IT WAS ONLY 7. (HE SAVED ME AT LEAST $500.) HE AND HIS SON WERE QUICK AND COMPETENT AT THE JOB, THEY CLEANED UP THOROUGHLY AFTER THEMSELVES. HE EVEN MANAGED TO CAP OFF THE OLD OVERFLOW TANK IN THE UPSTAIRS BATHROOM, WITHOUT TAKING THE TANK OFF THE WALL, AS I REQUESTED. HIGHLY RECOMMENDED.

WE WERE PLEASED WITH BOEHM WHEN THEY REMOVED 2 RADIATORS ON JUNE 25. SADLY, IN JULY A SUDDEN DEATH IN THE FAMILY MEANT THAT THE REMODEL STOPPED AS WE SETTLED MY PARENTS' AFFAIRS. BY SEPTEMBER THE WORK STILL WASN'T DONE, BUT WE NEEDED HEAT, SO I CALLED TO SCHEDULE THE RECONNECTION. I WAS TOLD, "YOU'RE AT THE BOTTOM OF THE LIST NOW, YOU WAITED 3 MONTHS TO CALL! WE MIGHT GET TO YOU NEXT WEEK". FOLLOW UP CALLS WERE ANSWERED WITH THE SAME. IN OCTOBER WE GOT A RUDE MESSAGE STATING REPEATEDLY "YOU CHOSE TO WAIT 3 MONTHS, AND NOW WE'RE ONLY DOING EMERGENCY CALLS. I DON'T KNOW WHAT WE CAN DO FOR YOU NOW". NO ONE EXPLAINED WHY WE WEREN'T AN EMERGENCY, AFTER ALL, WE HAD NO HEAT. NO ONE SAID, "SORRY THIS WASN'T EXPLAINED TO YOU ALREADY, BUT YOU HAD TO SCHEDULE THE RECONNECTION WITHIN A CERTAIN NUMBER OF DAYS". ON OCT. 23RD A BILL ARRIVED SAYING, "UNABLE TO RE-CONNECT RADS DUE TO THE TIME REQUESTED FOR RE-CONNECTION". THE POOR COMMUNICATION AND RUDENESS HAVE MADE ME DETERMINED TO NOT USE BOEHM AGAI

THEY WERE JUST FANTASTIC. TOM BOEHM JR IS A BRILLIANT GUY WHO RESPONDED TO MY CALLS IMMEDIATELY. EVEN CAME BACK ONE TIME TO MAKE AN ADJUSTMENT.

BOEHN DID AN EXCELLENT JOB. THEY WERE ABLE TO OFFER US A LARGE REBATE FROM THE MANUFACTURER, AS WELL AS, A REBATE FROM EXCEL ENERGY -- PRIMARILY BECAUSE WE HAD THE A/C INSTALLED DURING COOLER WEATHER WHEN DEMAND WAS DOWN. THEIR SERVICE PERSON WAS EXCELLENT AND VERY PROMPT. THEY DID HIGH QUALITY WORK. OUR ONLY COMPLAINT WAS THAT THEIR LEAD SALESPERSON WAS A BIT OF A ''HARD SELL'' AND WE PREFER A SOFTER APPROACH.

THEY WERE COST CONSCIENTIOUS AND LOOKED FOR THE SIMPLEST, MOST EFFECTIVE SOLUTION. THEY ALERTED US TO SOME POTENTIAL SAFETY ISSUES. WHEN WE CALLED THEM, AND DESCRIBED THE ISSUE, THEY SAID IT COULD BE A SAFETY ISSUE AND THEY PUT US AS A PRIORITY.

WE WERE VERY PLEASED. THEY WERE VERY PROFESSIONAL. THEY CLEANED UP EVERYTHING, WERE THERE WHEN THEY SAID THEY WOULD BE, TOOK CARE OF THE CITY INSPECTIONS, FOLLOWED UP AFTER INSTALLATION TO MAKE SURE WE KNEW HOW TO OPERATE AND MAINTAIN SYSTEM, AND ACTUALLY DID THE JOB FOR LESS THAN THE BID.

WE'VE USED THIS COMPANY FOR OVER 10 YEARS FOR BOILER WORK AND THEY'VE ALWAYS DONE GOOD WORK. THEY ARE VERY PROFESSIONAL. THEY TAKE CARE JUST LIKE THEY WERE WORKING ON THEIR OWN HOME. THEY ARE JUST GOOD PEOPLE.

TOM SR. CAME OVER TO DO AN ESTIMATE ON THE WHOLE UNIT, AND ENDED UP SAVING US MONEY IN THE END. TOM IS COMPLETELY STRAIGHTFORWARD, UNLIKE SOME OF THESE OTHER SALES GUYS THAT TRY TO UPSALE YOU WITH FANCY ADD-ONS THAT ARE UNNECESSARY. WE ACCEPTED THEIR BID ON A THURSDAY, AND THEY CAME OUT MONDAY TO DO EVERYTHING. THE CREW IS WONDERFUL AND VERY NICE. THEY WENT THROUGH AND EXPLAINED EVERYTHING, AND EVEN LEFT EASY INSTRUCTIONS ON THE FURNACE. VERY COOL! WE JUST MOVED AND ARE GOING TO BE HERE FOR AWHILE. WE FEEL REALLY LUCKY THAT BOEHM HEATING HAS BECOME OUR REGULAR HEATING AND AIR GUYS THAT WE WILL STICK WITH.

WE HAVE WORKED WITH THIS COMPANY FOR YEARS (OWNED THE HOUSE 3 YEARS) AND THEY HAVE WORKED WITH OUR BOILER FOR OVER 30 YEARS. THEIR SERVICE PEOPLE ARE VERY FRIENDLY AND KNOWLEDGEABLE. ONE MAJOR COMPLAINT IS THAT THEIR RECEPTIONIST IS DIFFICULT TO WORK WITH. BASICALLY WE FELL OFF THEIR WAITING LIST AND HAD TO BE RELISTED, WAITING ALMOST 2 MONTHS. THIS WAS BLAMED ON US BECAUSE WE WERE UNAVAILABLE ONE DAY WHEN THEY WANTED TO COME OUT TO THE HOUSE. THE ACTUAL SERVICE IS SO GOOD THAT WE WILL CONTINUE TO WORK WITH THIS COMPANY, BUT I QUESTION HOW MANY CUSTOMERS AND POTENTIAL CUSTOMERS THEY HAVE LOST DUE TO THIS RECEPTIONIST. LOOKING AT OTHERS' COMMENTS IT APPEARS THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM.

TOM SR. CAME OUT TO OUR HOUSE TO GIVE AN ESTIMATE. HE WAS THOROUGH AND VERY NICE. WHEN I CALLED LATER WITH MORE QUESTIONS, HE WAS PROMPT AT RETURNING BOTH CALLS. THE WORK WAS DONE IN A VERY TIMELY MANNER, AND THE WORKERS WERE VERY RESPECTFUL OF OUR HOUSE. THEY TOOK THE TIME TO SHOW ME EVERYTHING THEY HAD DONE AND AGAIN ANSWERED MY MANY QUESTIONS. WE TALKED TO THREE CONTRACTORS, AND I AM VERY GLAD WE CHOSE BOEHM.

MY NEIGHBOR HAD A GOOD EXPERIENCE WITH THEM AND RECOMMENDED THEM TO ME. THE COST ABOVE DOES NOT INCLUDE A COUPLE OF REBATES.

THERE PRICE WAS EXCELLENT. THEY CAME IN A LITTLE BIT UNDER ESTIMATES I HAD GOTTEN FROM OTHER COMPANIES. THEY WERE A LITTLE TOUGH TO GET A HOLD OF, BUT THEY DO GIVE VERY PERSONAL SERVICE WHICH WAS NICE.

TOM BOEHM, SR. IS EXTREMELY KNOWLEDGEABLE AND SPENT ALMOST TWO HOURS TALKING TO ME ABOUT THE MOST APPROPRIATE PLACEMENT AND MODEL. I LEARNED A LOT AND THEY DID GREAT WORK!

THEY ALSO KEEP EXCELLENT RECORDS OF EXACTLY WHAT HAS BEEN DONE TO THE FURNACE, EVEN BEFORE I OWNED THE HOUSE.

THEY DIDN'T COMPLETE THE JOB. THEY LEFT BEFORE FINISHING ONE LAST FINAL PART OF THE JOB AND IT TOOK US A WEEK TO FIGURE OUT WHY IT WAS SO HOT. IT WAS A FRIDAY AND THEY WERE OBVIOUSLY IN A BIG HURRY TO GET HOME.

VERY RESPONSIVE, CLEANED UP WELL, AND DID WHAT THEY SAID THEY WERE GOING TO DO. HOWEVER, I DID NOT SHOP AROUND AND FEEL THAT I MIGHT HAVE PAID A LITTLE MUCH FOR WHAT I GOT ( AMANA FURNACE).

WE GOT TWO ESTIMATES FOR A NEW FURNACE AND AIR CONDITIONER. WE CHOSE BOEHM FOR THE FOLLOWING REASONS. THEY ARE A LOCALLY OWNED FAMILY BUSINESS. MR BOEHM AND HIS SON CAME OUT AT TWO SEPARATE TIMES TO ANSWER ALL OUR QUESTIONS. THEY ARE VERY EXPERIENCED AND DID THE CONSULTATION THEMSELVES INSTEAD OF SENDING A SALES REP. THEY WERE EQUAL TO OR BETTER THAN THE OTHER COMPANY IN EVERY RESPECT. WE CHOSE THEM AND ARE VERY HAPPY WITH THEIR WORK AND PRODUCT.

A FAMILY RUN OPERATION, TOM SR. DID A VERY THOROUGH ESTIMATE FOR ME AND TOOK ME SERIOUSLY. TOM TOOK EXTRA TIME TO CAREFULLY ANSWER ALL OF MY QUESTIONS AND CREATED A PLAN THAT WORKS FOR MY CURRENT FLOOR PLAN AND EXPLAINED HOW I COULD DO THE DUCTWORK FOR POSSIBLE ADDITIONS TO MY HOME.

WHEN SYSTEM WAS NOT WORKING WHEN I MOVED IN, I PHONED. I WAS TOLD THE CERTIFICATION WAS ONLY GOOD ON THE DAY IT WAS SIGNED. WHEN I INSISTED, I WAS PUT ON A ''WAITING LIST'' (IN WINTER). IT WAS WINTER, SO IN THE MEANTIME I HIRED STANDARD HEATING TO COME OUT AND GET THE SYSTEM WORKING PROPERLY (THEY CAME OUT THE SAME DAY AND WERE GREAT). ALMOST THREE WEEKS AFTER MY INITIAL CALL, BOEHM FINALLY CALLED TO SEE IF THE FURNACE WAS WORKING. I FILED A COMPLAINT WITH THE BBB AND WAS EVENTUALLY REIMBURSED THE COST OF HIRING SOMEONE ELSE TO COME OUT AND FIX THE FURNACE. UNPROFESSIONAL TREATMENT AND SERVICE.

PROVIDED A THOROUGH OVERVIEW AND CHECKUP OF OUR OLDER HOME'S HEAT AND HOT WATER SYSTEMS WHEN WE MOVED IN, AND ANSWERED MANY OTHER QUESTIONS. INFORMATIVE, SENSIBLE GUY.

THEY'RE FAMILY OWNED AND OPERATED SINCE 1945 AND THEY ARE EXCELLENT. OTHER COMPANIES IN TO GIVE AN ESTIMATE DID NOT CHECK ANY OTHER DUCT WORK, WHETHER I HAD ENOUGH COLD OR HOT AIR RETURNS. THEY WERE ONLY INTERESTED IN JUST SELLING ME A FURNACE. AND THAT WAS HOW THEY DISCOVERED THAT I WASN'T GETTING EVEN HEATING BECAUSE OF LACK OF COLD AIR DUCT RETURNS. THEY ARE RIGHT, MY HOUSE FEELS MORE EVENLY HEATED. I DON'T FEEL DRAFTS LIKE I USED TO.

IT TOOK A WHILE TO GET AN APPOINTMENT, BUT ONCE THEY CAME THE SERVICE REP WAS GREAT. HE ACTUALLY SAVED ME MONEY BY FIXING THE PROBLEM WITHOUT PUTTING IN NEW PARTS.