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Tonna Mechanical

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Tonna Mechanical is locally owned and operated. Providing full services for heating, air conditioning, plumbing, water conditioning, radon testing & mitigation, indoor air quality since its inception in 1976, Tonna Mechanical has made a commitment to quality, integrity, and reliability. Supported by a professional management team our goal is to be your mechanical contractor of choice by offering the best service possible at a reasonable price - from routine maintenance to complete installations. Tonna Mechanical takes pride in being one of the few Carrier Factory Authorized Dealers (CFAD) in Southeast Minnesota. One of the requirements for us to become a CFAD was to have our technicians become N.A.T.E. (North American Technical Excellence) certified. This requires us to provide the proper training and skills necessary for our technician to pass written exams. These exams ensure the technician coming to your home or business is trained with the proper skills and knowledge to service your equipment. N.A.T.E. is becoming an industry standard to assure customers are getting the best possible service.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Heating, cooling repairs and installations, heat pumps, hybrid heat, boilers, radiant, geothermal product, digital thermostat, humidifiers, UV lights, air purification, duct work, sewer line repairs, sewer line, water line, gas line services, drain cleaning, sumps, water heaters, tankless heaters, re piping, clog drains, drain pipes exterior, water pressure. air quality, water conditioning, reverse osmosis drinking water, duct cleaning & radon mitigation.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.871 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
4%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-71 of 71 reviews

Tyler J.
09/2017
5.0
water softeners
  + -1 more
Very good.
Description of Work: New water softener.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Plumbing and air conditioning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Drew F.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Did not do work.
Description of Work: Fireplace repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara K.
11/2016
5.0
air duct cleaning
  + -1 more
Very good service and left no mess
Description of Work: Air Duct Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bruce J.
09/2016
4.0
heating & air conditioning/hvac
  + -1 more
They're good.
Description of Work: Maintenance on my HVAC.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale H.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ross M.
01/2016
5.0
dryer vent cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Fixed a dryer vent that had come loose under a floor joist. Services were completed next day and in a half hour or so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Annette G.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Company representatives were friendly, responsive, and explained situations very clearly, both when planning the system in our house and when a minor repair (covered under warranty) was made.
Rating CategoryRating out of 5
Yes, I recommend this pro

Douglas G.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had new furnace and AC installed. Offered best price for quality systems. Installers were prompt and courteous and took time to explain everything to me. Would definitely recommend and will be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Spencer S.
06/2015
2.0
heating & air conditioning/hvac, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Tonna was the HVAC and Plumbing sub on our new house build. The HVAC guys did ok. But the plumbing side were terrible. The reasons why they were terrible are listed below. 1.Consistently didn't show up. |2. Only came out for half of a day at a time, sometimes only 2 hours. |3.Because of 2. at least 5 different plumbers to pipe a one bedroom, one bath, one kitchen job--Far too many. |4. Forgot simple things like: reinstalling the dishwasher, rough plumb the waterline to the sink, and many more. |5. Bathtub facet still leaks when shower is engaged... Despite having told me twice that it was replaced. |

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$30

Response from Tonna Mechanical
We strive to ensure all clients are treated with utmost respect and provide a level of service that is second to none. Sometimes we make mistakes. We will undoubtedly use this experience to learn from our mistakes to ensure we continue to provide excellent customer satisfaction. We apologize for the inconvenience this has caused you and hope we can earn your business in the future. One of our representatives will be in touch with you to make sure we have fixed the problems to your satisfaction. If you have additional concerns that you would like to discuss with me directly please email me at Patrick@calltonna.com. Thank you. Patrick Murphy

Vicki G.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Fixed a leak on a pipe in my laundry room.. Went fine.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Susan B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace. Unbelievable service. They even loaned us a electic heater while we waited for the install of our new one. Very professional and cleaned up so well after installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Scott S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeffrey R.
09/2014
5.0
heating & air conditioning/hvac, home remodeling
  + 0 more
unknown
Description of Work: Tonna installed a new bathroom ventilation fan in advance of a major attic insulation job. I had need to find a contractor that could complete the job within a week. The bid was quickly provided and the work was completed a few days later. It was a good experience all around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Ken S.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The worked they performed for me was OK, they solved the problem but it took them a couple of times and a couple of parts. The thing that made me very mad was when I was upstairs the repair gut stuck a bumper sticker on my furnance with the companies info on it. I told them to remove it and he said it was against company policy.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$175

christie P.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace. It took an entire day, but that was expected considering the enormity of the task. They used drop-cloths to protect flooring, but would have preferred cleaner drop-cloths. Flooring required a great deal of cleaning following their departure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Linda B.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Prompt and professional
Description of Work: New Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SCOTT S.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
A-plus service!
Description of Work: Called Tonna for two reasons: 1) to make an appointment for preventive maintenance to our heating system and 2) to get an estimate for upgrading our 2 zone system from manual control to automatic control. I called at 9:30 this morning and was told an appointment was available for between 12 PM and 2 PM today! I took it! I was informed that a member of the sales team would contact me about the estimate, as this was outside of the technician's role. Within 30 minutes, I received a call from "Mike" who stated he could come to our house at the same time as the technician. I agreed. He actually arrived at noon (before the tech) and had completed his estimate just as the technician (Matt) arrived. Both were very courteous (they carried shoe covers which they slipped on at the door) and very professional, making sure they had answered all my questions before leaving. I will definitely use (and recommend) Tonna Mechanical again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christiane L.
06/2012
5.0
heating & air conditioning/hvac, metal restoration, plumbing
  + 1 more
First Rate!
Description of Work: Tonna Mechanical installed Central Air in our Home through the Attic. We have radiant infloor heating, so, no duct work.. That means the Professional Technicians had to build ducts in our attic and fit all the extensions to each room Plus lift & install the unit in the attic. Many hours were spent in the hot attic, building & fitting pieces.They also, fabricated a sheet metal drain pan for the indoor fan coil to drain to the outside. They were careful to cover flooring while working. They had to cut the ceiling to insert AC vents and ceiling return air vents in the hall . They used tarps to cover other household items from all the sheetrock dust.. We have 19 new openings in our ceiling now. All the men were very professional and hardworking during a very hot spell. They started at 7 AM and would finish about 5 PM.It took them 3 day to complete the job in the time we agreed on.Necessary permits were obtained & the City Inspector was scheduled to view the job.The Inspector said, they did a very good job.( we already knew that). He signed off on the inspection meaning all was up to code.. Jeff, the lead Professional Technician with Tonna explained all that is needed to maintain the unit and how to winterize it. He also offered to come & help us do that this Fall.We now have the pleasure of enjoying cool comfortable Air in our home.From the salesperson;Jeff, to the actual Professional Technicians the work was First rate.I'd recommend them the anyone needing their serviceMany kudos to them for working so hard & diligently in the extreme heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Anna L.
12/2008
5.0
gas leak repair, heating & air conditioning/hvac
  + 0 more
I had previously had my gas company do my furnace inspections, but the gas company could only give a four hour window of when they would show up and I was too busy to wait around for them. So I saw an ad for Tonna and called. They would schedule a one hour window (I asked them to show up between 4 and 5 pm, so I didn't have to miss a whole day of work). The Tonna technician, Mitch, seemed to do a careful job (better than the gas company, I think) and was quite nice. He didn't suggest any repairs or seem like he wanted to sell anything I didn't need. This was a small job, but I'll keep their number, and if I ever need any major heating or cooling work, I'll call Tonna.
Description of Work: Furnace inspection and cleaning. Checked safety and CO levels.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86
    • 1
    • 2
    • 3(current)

Contact information

2411 7th St Nw, Rochester, MN 55901

http://www.calltonna.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Water Filtration and Softening,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Air Duct Cleaning,
Dryer Vent Cleaning,
Metal Fabrication & Restoration,
Radon Detection & Reduction

FAQ

Tonna Mechanical is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Tonna Mechanical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Tonna Mechanical offers free project estimates.
Yes, Tonna Mechanical offers eco-friendly accreditations.
No, Tonna Mechanical does not offer a senior discount.
Yes, Tonna Mechanical offers emergency services.
Yes, Tonna Mechanical offers warranties.
Tonna Mechanical offers the following services: Heating, cooling repairs and installations, heat pumps, hybrid heat, boilers, radiant, geothermal product, digital thermostat, humidifiers, UV lights, air purification, duct work, sewer line repairs, sewer line, water line, gas line services, drain cleaning, sumps, water heaters, tankless heaters, re piping, clog drains, drain pipes exterior, water pressure. air quality, water conditioning, reverse osmosis drinking water, duct cleaning & radon mitigation.
Ask for details.

Contact information

2411 7th St Nw, Rochester, MN 55901

http://www.calltonna.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM