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Best Buy Stores, LP

home theater designer, handyman service

About us

Thinking about adding new tech or appliances? Get a free In Home Consultation from Best Buy. A Best Buy In-Home Advisor can visit your home, show you what is possible, and create a customized plan. Best Buy works hard every day to enrich the lives of consumers through technology, whether you come to us online, visit our stores or invite us into your homes. We do this by solving technology problems and addressing key human needs across a range of areas, including entertainment, productivity, communication, food, security and health. Call today!

Business highlights

59 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.41,533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.2
responsiveness
4.5
Showing 601-625 of 1533 reviews

Cheryl P.
08/2018
5.0
all went well

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Robert S.
08/2018
5.0
Great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Joanna K.
08/2018
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

susan d.
08/2018
5.0
very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee W.
08/2018
4.5
The staff was very helpful and knowledgeable.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Rosalie J.
08/2018
4.0
Hung 2 tv’s Set up internet on my tv to watch cable threw app instead of box saving me a monthly fee

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

ERNEST J.
08/2018
5.0
GREAT PEOPLE, ON TIME AND DONE RIGHT

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Saba S.
08/2018
5.0
They were the best

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

raymond c.
08/2018
5.0
happy with Geek Squad !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mike s.
08/2018
0.5
Worse customer service and worse installation process. Still looking to have appliances installed. Corporate also does nothing to intervene.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Gayle S.
08/2018
5.0
Geek squad did a marvelous job and explained everything fully. They were far superior to the salesperson at Home Depot and I am certain I will not go back to home Depot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gary S.
08/2018
5.0
Quick and very smart guy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dustin C.
08/2018
5.0
The two guys were great. By ended up doing two TVs for me - for additions price but I did not have to make another appt. They also answered several questions about another tv. Looks great and very happy with price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katherine E.
08/2018
4.5
I think the repair was over priced $200 to pull out the dishwasher, seems a bit steep

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Nicholas L.
08/2018
0.5
These are not computer qualified experts. They take money from people under the premise of being experts and perform the laziest approach to resolving your issue and quit when itÂ’s not simple. Unacceptable.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


PJ J.
08/2018
5.0
I did not get a call back from any of the pros from Home advisors recommended. I went to Best Buy, purchased my products and the total tech plan—that’s how I got them to install my items not by Home advisors. Not pleased with this category—I did get my lawn cut through Home advisors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

robert b.
08/2018
4.5
The work and workmen were excellent, but the experience with getting an appointment was awful due to a very poor voice mail block, and some agents steering me in the wrong way...again not a problem with the timeliness or work once appointment was made. this appointment problem the reason for low customer service mark!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
2.5

Yes, I recommend this pro

Sonja W.
08/2018
5.0
Best Buy showed up promptly and did a great job installing our microwave. The techs did not leave until we were completely satisfied with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jesse B.
08/2018
5.0
polite, courteous, professional!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick M.
08/2018
5.0
Installers were very courteous and professional covering both stove top and counter to ensure no accidental damage during installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Steven L.
08/2018
4.5
The first appointment came and went without anyone showing up, but the second time it was fixed very quickly under warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Karen D.
08/2018
5.0
Prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

7601 Penn Avenue South, Richfield, MN 55423

www.BestBuy.com/consultation-HomeAdvisor

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM

Service Categories

home theater designer,
handyman service

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: 8:00 AM - 4:00 PM

Best Buy Stores, LP accepts the following forms of payment: CreditCard
Yes, Best Buy Stores, LP offers free project estimates.
No, Best Buy Stores, LP does not offer eco-friendly accreditations.
No, Best Buy Stores, LP does not offer a senior discount.
No, Best Buy Stores, LP does not offer emergency services.
No, Best Buy Stores, LP does not offer warranties.

Contact information

7601 Penn Avenue South, Richfield, MN 55423

www.BestBuy.com/consultation-HomeAdvisor

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM